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Warranty details
All Bosch products are carefully checked, tested and certified to Australian and New Zealand standards.
Important Note: Mandatory Australian Consumer Law statement
If you have purchased your product in Australia, you should be aware that:
This warranty is provided in addition to other rights and remedies held by a consumer at law. Our goods come with guarantees that
cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if
the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Important Note: New Zealand law
If you have purchased your product in New Zealand, you should be aware that:
This warranty is supplemental to any other rights and remedies you have under the Consumer Guarantees Act 1993 NZ, unless your
purchase is made for commercial purposes, in which case Bosch excludes all consumer guarantees implied in the Consumer
Guarantees Act 1993 NZ in respect of your product.
Warranty
Bosch warrants, at its option, to repair or replace your water heater or relevant part thereof (Product) if such Product are faulty or
defective in manufacture or materials during the warranty period specified below.
The warranty period commences on the date of purchase. If the date of original purchase cannot be determined, then the warranty
period will commence six (6) months after the date of manufacture stamped on the Product. Bosch may require evidence to verify
the date of purchase.
This warranty only covers repair or replacement of defective Product (including labour costs where indicated). It does not cover:
•
any costs incurred by the end user in normal or scheduled maintenance of the Product; or
•
subject to any law to the contrary, any damage to property, personal injury, direct or indirect loss, consequential losses or other
expenses arising from breach of this warranty. Any end user concerned with this exclusion should consider the "Important Note:
Mandatory Australian Consumer Law statement" above
Warranty Period and Coverage
Bosch will provide warranty service for Product purchased and installed in Australia and New Zealand as follows.
Components
Domestic Use (see below for definition)
All components
Heat exchanger
Commercial Use (see below for definition)
All components
Heat exchanger
Table 12
"Parts & Labour" means free of charge repair and/or replacement, including labour.
"Parts only" means a replacement heat exchanger, free of charge. All installation and repair labour costs are the responsibility of
the owner.
HydroPower
Robert Bosch (Australia) Pty Ltd
Thermotechnology Division
Voluntary Repair or Replacement Warranty
The period after purchase within which
the fault must appear
Year [1 to 2]
Year [3 to 10]
Year [1]
Year [1]
Warranty details | 19
What Bosch will do (see below for
definitions)
Parts & Labour
Parts only
Parts & Labour
Parts only
8 716 473 071 (2015/04)
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