Warranty Details - Bosch BSS250E-2 Installation And User Manual

All Bosch hot water units are carefully checked, tested and subject to stringent quality controls.
1. Warranty
Bosch offers, at its option, to repair or exchange this Bosch hot water unit or the relevant part listed in
clause 2 below at no charge, if it becomes faulty or defective in manufacture or materials during the
warranty period also stated in clause 2. This warranty is offered in addition to any other rights or
remedies held by a consumer at law.
2. Warranty periods & coverage
(a) Domestic hot water units: 3 years (parts and labour)
(b) Solar Storage Cylinder: 5 years Part and 3 years labour
(c) Solar Collectors: 7 years Part and 1 years labour
(d) Solar Circulating Pump: 2 years (parts and labour)
(e) Heat exchangers used in domestic hot water units: 10 years (parts only)
(f) All other components: 12 months (parts and labour)
Note: For installations in Victoria only – to comply with State legislation, the solar circulating pump, solar
controller and components within the solar booster are covered by a Five (5) year parts and labour
warranty.
All warranty periods commence on the date of purchase of the hot water unit by the end-user.
However, where the date of purchase by the end-user is more than 24 months after the date of
manufacture, all warranty periods will automatically commence 24 months after the date of
manufacture.
3. Warranty exclusions
This warranty is VOID if any damage to or failure of the hot water unit is caused wholly or partly by:
(a) faulty installation
(b) neglect, misuse, accidental or non-accidental damage, failure to follow instructions
(c) use of the unit for purposes other than which it was designed or approved
(d) unauthorised repairs or alterations to the unit without Bosch‟s consent
(e) use of unauthorised parts and accessories without Bosch‟s consent
(f) use of non-potable water or bore water in the hot water unit (see product instructions for further
details)
(g) continued use after a fault becomes known or apparent.
This warranty DOES NOT include:
(a) costs of consumables or accessories
(b) wear and tear, normal or scheduled maintenance
(c) to the extent permitted by law, any damage to property, personal injury, direct or indirect loss,
consequential losses or other expenses
Robert Bosch (Australia) Pty Ltd (Bosch)
Manufacturer's Warranty
(Applicable for purchases from 1 January 2012)
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