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Troubleshooting
If you encounter a problem using this receiver, use the following checklist to find a solution. For any problems with the
transmitter or adapter, refer to the operating instructions supplied with the respective device. If the problem persists,
consult your Sony dealer.
Symptom
Meanings
There is no sound.
The channel setting on the transmitter is different
from that on the receiver.
The transmitter is turned off.
The setting of the encrypted transmission function
on the receiver is different from that on the
transmitter.
The input/output status of sync signals for the
WORD SYNC IN/OUT connectors do not match
the 75 Ω termination switch setting.
The sound is weak.
The attenuation level on the transmitter is too
high.
There is distortion in
The attenuation level of the transmitter is zero or
the sound.
too low.
A LINE level signal is being input while the input
level of the transmitter set to MIC.
There is sound
The RF indicator lights up even when the
interruption or noise.
transmitter is turned off.
Two or more transmitters are set to the same
channel.
The channel is not set within the same channel
group.
Wireless remote
Pairing has not been established between the
control is not
transmitter and receiver.
possible.
The receiver is too far from the transmitter for
communication to occur.
The transmitter that was paired with the receiver
has been paired with another receiver.
The software version of the transmitter is not
suitable for use with this receiver.
The display is too
The display brightness is set to low.
dark.
Remedy
Use the same channel setting on both the
transmitter and receiver.
Check the power supply or battery of the transmitter.
Confirm that the setting of the encrypted
transmission function is the same on both the
transmitter and the receiver.
See "Connection Example of Word Clock and Audio"
on page 21, and check the connections and the 75 Ω
termination switch settings.
Set the attenuator on the transmitter to an
appropriate level.
The input level of the transmitter is extremely high.
Adjust the attenuation level on the transmitter so that
there is no distortion to the sound.
Refer to the Operating Instructions supplied with the
transmitter and set the input level to LINE.
Jamming radio waves are being received. Set the
channel whose RF indicator on the receiver does not
light up, and then set that same channel on the
transmitter. When two or more transmitters are being
used, change to another channel group that is
unaffected by jamming radio waves. When doing
this, the clear channel scan function is useful (see
page 25).
It is not possible to use two or more transmitters that
are set to the same channel. Refer to the Sony
digital wireless frequency lists included in the
supplied CD-ROM "Digital Wireless Receiver" and
reset the transmitter channel.
The channel plan of the receiver use is set so that no
signal interference occurs when two or more
transmitters are used simultaneously. Set each
transmitter to a different channel within the same
channel group.
Carry out pairing (see page 30).
Check the wireless remote control condition
indication (see page 12). If it is low, decrease the
distance between the transmitter and the receiver.
Carry out pairing again with the transmitter that you
want to control (see page 30).
Refer to the transmitter software compatibility table,
and confirm whether the software version of the
transmitter is suitable for use with this receiver (see
page 41). If it is not suitable, software update is
necessary. Contact your Sony service
representative.
Adjust the brightness of the display (see page 34).
39
Troubleshooting
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