Chapter 3 Other Information; Troubleshooting - Sony STR-GX49ES Operating Instructions Manual

I Chapter 3 Other Information
Troubleshooting
Before proceeding through the check list below, examine the connections and the
procedures outlined the manual.
Should any problem persist after you have checked the following items, consult your
nearest Sony dealer.
Problem
Cause
Remedy
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Sound is not heard.
The TAPE MONITOR jacks are not in
use and the TAPE MONITOR button
is pressed to ON.
Press the TAPE MONITOR button to
set to OFF.
The speaker or program source
equipment is not connected
correctly.
Connect the equipment correctly.
(See pages 6 to 8.)
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The correct speakers are not
selected with SPEAKERS selector.
Set the SPEAKERS selector correctly.
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The correct FUNCTION selector is not
pressed.
Press the correct FUNCTION
selector.
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The volume is set to minimum.
Increase the volume.
One channel does not transmit
audio, or the volume from the left
and right speakers is
unbalanced.
The BALANCE control is not set
appropriately.
Adjust the BALANCE control.
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The speaker or program source is not
connected correctly.
Connect the equipment correctly.
(See pages 6 to 8.)
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There is an abrupt loss of sound
from one or both of the speakers,
and the PROTECTOR indicator
flickers in the display window.
A short-circuit problem activates the
protective circuit.
Turn off the receiver, eliminate the
short-circuit problem and turn on the
power again. If there is no
short-circuit, consult your nearest
Sony dealer.
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The SPEAKER IMPEDANCE
SELECTOR on the rear is not set
correctly.
Set the SPEAKER IMPEDANCE
SELECTOR correctly.
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Sound transmitted from the
speakers is reversed.
The speakers are not connected
correctly.
Connect the speaker with the correct
© © polarities. (See page 8.)
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Severe hum or noise is heard.
The connecting cords are not of
shielded type.
Use shielded type cords.
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A transformer, motor, TV or
fluorescent light affects the
connecting cord.
Place the connecting cords in a
location away from a transformer or
motor, and at least 3 meters (10 feet)
from a TV set or a fluorescent light.
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The audio components are too close
to a TV set.
If both are used at the same time,
separate the TV from the audio
components.
The receiver is not grounded.
Connect the ground wire to the
antenna ground terminal.
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The connections are loose.
Make secure connections.
The plugs and jacks are dirty.
Wipe the plugs and jacks with a cloth
18