Warranty Procedure - Carson zOrb User Manual

WARRANTY PROCEDURE

Call or write for authorization. Before returning any
product for a warranty claim, a Return Authorization
(RA) number must be obtained. No merchandise will
be accepted without an RA, and failure to obtain an
RA will prevent or delay processing of the warranty
claim. To obtain an RA call 631-963-5000, or write to
Carson Warranty Service, 2070 5th Ave.,
Ronkonkoma NY 11779 with a description of the
problem. Include your name, address and telephone
number.
Package the return carefully. Shippers will not
reimburse for damages due to insufficient packaging,
even if the merchandise is insured. Print the RA
number prominently on the top of the package.
Prepay shipping. Insure the package. Send it to
Carson Warranty Service, 2070 5th Ave.,
Ronkonkoma NY 11779. Merchandise must be
shipped prepaid. Carson will not accept merchandise
C.O.D.
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