Table of Contents

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Preface
Preface
Preface
Preface
Quick Reference Guide
Quick Reference Guide
Quick Reference Guide
Quick Reference Guide
SmartBase MPC190
SmartBase MPC190
SmartBase MPC190
SmartBase MPC190

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Summary of Contents for Canon SmartBase MPC190

  • Page 1 Preface Preface Preface Preface SmartBase MPC190 SmartBase MPC190 SmartBase MPC190 SmartBase MPC190 Quick Reference Guide Quick Reference Guide Quick Reference Guide Quick Reference Guide...
  • Page 2 Copyright Copyright Copyright © 2003 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.
  • Page 3 P P P P How to use the documentation provided How to use the documentation provided How to use the documentation provided How to use the documentation provided START HERE START HERE START HERE START HERE Set-Up Sheet Set-Up Sheet Set-Up Sheet Set-Up Sheet Printed sheet...
  • Page 4 Viewing documentation provided in the CD-ROM Viewing documentation provided in the CD-ROM Viewing documentation provided in the CD-ROM Viewing documentation provided in the CD-ROM To view the Basic Guide or Software Guide on your computer, you will need to have Adobe Acrobat Reader installed.
  • Page 5 1 Software Guide Refer to the MultiPASS Suite Software User’s Guide (included in the CD-ROM) for more details. machine or printer General term used to represent the SmartBase MPC190. default A setting that remains in effect unless you change it. document The original sheet(s) of paper you copy or scan with the machine.
  • Page 6 [key name] Text enclosed in these brackets indicate a key name or item on the computer you have to click, double-click, or point to. <message> Text enclosed in these brackets indicate an LCD message or a message on the computer. click, double-click Term used to select or choose a command or option on your computer, generally with a mouse.
  • Page 7: Table Of Contents

    P P P P Contents Contents Contents Contents 1: 1: 1: 1: Introduction Introduction 5: 5: 5: 5: Copying —Basic operation Copying —Basic operation Introduction Introduction Copying —Basic operation Copying —Basic operation Main components of the machine ....1-1 Before copying..........5-1 Operation panel of the machine ....
  • Page 8 7: 7: 7: 7: Maintenance Maintenance 9: 9: 9: 9: Machine settings Machine settings Maintenance Maintenance Machine settings Machine settings Replacing ink tanks ........7-1 Accessing the machine settings ....9-1 Low ink warning ........7-1 Settings ............9-2 When to replace an ink tank....7-1 Menu: ENLARGE/REDUCE ....
  • Page 9 P P P P Safety information Safety information Safety information Safety information Read this safety information thoroughly before using your machine and keep it handy in case you need to refer to it later. WARNING WARNING WARNING WARNING • • • • This product emits low level magnetic flux. If you use a cardiac pacemaker and This product emits low level magnetic flux.
  • Page 10 • • • • Do not place objects around the power plug so Do not place objects around the power plug so Do not place objects around the power plug so Do not place objects around the power plug so that you are able to readily disconnect the that you are able to readily disconnect the that you are able to readily disconnect the...
  • Page 11 • • • • Do not overload the wall outlet with too many Do not overload the wall outlet with too many Do not overload the wall outlet with too many Do not overload the wall outlet with too many electrical appliances as this may result in fire electrical appliances as this may result in fire electrical appliances as this may result in fire...
  • Page 12 Then contact your immediately with dry hands. Then contact your immediately with dry hands. Then contact your local authorised Canon dealer or the Canon local authorised Canon dealer or the Canon local authorised Canon dealer or the Canon local authorised Canon dealer or the Canon help line.
  • Page 13 If water etc. does spill inside the machine, turn off the power immediately, If water etc. does spill inside the machine, turn off the power immediately, disconnect the power cord and contact your local authorised Canon dealer or disconnect the power cord and contact your local authorised Canon dealer or...
  • Page 14 Do not service the machine yourself except as specifically described in this guide. Do not service the machine yourself except as specifically described in this guide. If further servicing is required, contact your local authorised Canon dealer or the If further servicing is required, contact your local authorised Canon dealer or the...
  • Page 15: Main Components Of The Machine

    Chapter Chapter Chapter Chapter Introduction Introduction Introduction Introduction P P P P Main components of the machine Main components of the machine Main components of the machine Main components of the machine 1 1 1 1 a Document cover f Operation panel b Multi-purpose tray g Platen glass c Tray extension...
  • Page 16: Operation Panel Of The Machine

    Operation panel of the machine Operation panel of the machine Operation panel of the machine Operation panel of the machine a a a a [ON/OFF] key [ON/OFF] key [ON/OFF] key [ON/OFF] key Turns the machine on and off (keep pressed for a brief interval). Before turning on the machine, make sure the document cover is closed.
  • Page 17 i i i i [Stop/Reset] ( [Stop/Reset] ( [Stop/Reset] ( [Stop/Reset] ( ) key ) key ) key ) key Cancels operations and returns the machine to standby mode. j j j j [Colour/B&W] ( [Colour/B&W] ( [Colour/B&W] ( [Colour/B&W] ( ) key ) key ) key...
  • Page 18 Introduction Chapter 1...
  • Page 19: Document Requirements

    Chapter Chapter Chapter Chapter Document and print Document and print Document and print Document and print media handling media handling media handling media handling P P P P Document requirements Document requirements Document requirements Document requirements 2 2 2 2 For details on the documents you can load on the platen glass for copying and scanning, refer to the Basic Guide .
  • Page 20: Loading Print Media

    P P P P Loading print media Loading print media Loading print media Loading print media For details on loading paper in the multi-purpose tray, refer to the Set-Up Sheet or Basic Guide . For details on loading envelopes or banner paper, refer to the Basic Guide .
  • Page 21: Setting The Print Media Size And Type

    P P P P Setting the print media size and type Setting the print media size and type Setting the print media size and type Setting the print media size and type For copying, you need to set the size and type of print media loaded in the multi-purpose tray.
  • Page 22 Document and print media handling Chapter 2...
  • Page 23: Basic Operation

    The MultiPASS Suite The MultiPASS Suite The MultiPASS Suite The MultiPASS Suite Chapter Chapter Chapter Chapter software software software software —Basic operation —Basic operation —Basic operation —Basic operation P P P P Installing the software Installing the software Installing the software Installing the software If you have not already installed the software as explained in the Set-Up Sheet, please do so now.
  • Page 24: My Multipass

    I I I I Windows XP Windows XP Windows XP Windows XP • IBM or compatible computer with a Pentium® 233 processor (Pentium® 300 processor or higher recommended) • 64 MB of RAM (128 MB or more recommended) P P P P My MultiPASS My MultiPASS My MultiPASS...
  • Page 25: Opening My Multipass

    Opening My MultiPASS Opening My MultiPASS Opening My MultiPASS Opening My MultiPASS Follow one of the procedures below to open My MultiPASS: On the MultiPASS Toolbar, click [MultiPASS] (1 p. 6-1). -or- On the Windows desktop, double-click the My MultiPASS icon. -or- If opening My MultiPASS from Windows Explorer, click [My MultiPASS] under Desktop.
  • Page 26: Opening A Document In The Viewer

    Opening a document in the Viewer Opening a document in the Viewer Opening a document in the Viewer Opening a document in the Viewer 1 1 1 1 In the Scan to Save folder, double-click the document you want to open. In the Scan to Save folder, double-click the document you want to open.
  • Page 27: Multipass Status Monitor

    P P P P MultiPASS Status Monitor MultiPASS Status Monitor MultiPASS Status Monitor MultiPASS Status Monitor The MultiPASS Status Monitor shows the current status of the machine and any errors that need your attention. It cannot interrupt any activities. When the Status Monitor is open, it displays as a window on the Windows desktop and as an icon in the Windows taskbar.
  • Page 28: Multipass Toolbar

    P P P P MultiPASS Toolbar MultiPASS Toolbar MultiPASS Toolbar MultiPASS Toolbar The MultiPASS Toolbar appears on the Windows desktop and allows you to scan a document to your computer and process it. For more details on the different functions and settings of the Toolbar, see p. 6-1. Opening the Toolbar Opening the Toolbar Opening the Toolbar...
  • Page 29: Basic Operation

    Printing from your Printing from your Printing from your Printing from your Chapter Chapter Chapter Chapter computer computer computer computer —Basic operation —Basic operation —Basic operation —Basic operation P P P P Before printing Before printing Before printing Before printing Before printing, check the following: l Have you installed the MultiPASS Suite software? Have you installed the MultiPASS Suite software?
  • Page 30: Printing

    P P P P Printing Printing Printing Printing Once you have installed the MultiPASS Suite software, you can begin printing from any Windows application that supports printing. The procedure for printing documents varies somewhat for different Windows applications. Below is the general printing procedure. For detailed instructions on printing from a specific application, refer to the documentation provided with that application.
  • Page 31: Changing Print Settings

    P P P P Changing print settings Changing print settings Changing print settings Changing print settings Your machine is initially installed using factory-predefined settings, enabling you to print immediately. These settings determine what your documents will look like when printed. You can change these print settings to suit the document you are printing. Unless you save your settings as a profile, your settings are available only for the current print job.
  • Page 32 Printing from your computer —Basic operation Chapter 4...
  • Page 33: Before Copying

    Chapter Chapter Chapter Chapter Copying Copying Copying Copying —Basic operation —Basic operation —Basic operation —Basic operation P P P P Before copying Before copying Before copying Before copying Before copying, check the following: l Does the document you want to copy meet the requirements for loading on the Does the document you want to copy meet the requirements for loading on the Does the document you want to copy meet the requirements for loading on the Does the document you want to copy meet the requirements for loading on the...
  • Page 34: Improving Copied Images

    P P P P Improving copied images Improving copied images Improving copied images Improving copied images Setting colour or black & white copying Setting colour or black & white copying Setting colour or black & white copying Setting colour or black & white copying Refer to Making copies on p.
  • Page 35: Adjusting The Exposure (Density)

    Adjusting the exposure (density) Adjusting the exposure (density) Adjusting the exposure (density) Adjusting the exposure (density) Exposure (density) is the degree of difference between light and dark. A high exposure setting will make blacks darker and whites brighter, whereas a low exposure setting will make the differences between black and white less marked.
  • Page 36: Reducing Or Enlarging A Copy

    P P P P Reducing or enlarging a copy Reducing or enlarging a copy Reducing or enlarging a copy Reducing or enlarging a copy You can reduce or enlarge copies in three different ways: using preset copy ratios, using custom copy ratios, or automatically reducing or enlarging an image to fit on the print media size selected.
  • Page 37: Using Custom Copy Ratios

    Using custom copy ratios Using custom copy ratios Using custom copy ratios Using custom copy ratios Refer to Making copies on p. 5-1 and in step 3, adjust the copy ratio as follows: 1 1 1 1 Press [Menu]. Press [Menu]. Press [Menu].
  • Page 38: Copying An Image To Fit The Page

    Copying an image to fit the page Copying an image to fit the page Copying an image to fit the page Copying an image to fit the page If the document to be copied is on paper larger or smaller than the specified print media size (1 p.
  • Page 39: Before Scanning

    Chapter Chapter Chapter Chapter Scanning Scanning Scanning Scanning —Basic operation —Basic operation —Basic operation —Basic operation P P P P Before scanning Before scanning Before scanning Before scanning Before scanning, check the following: l Have you installed the MultiPASS Suite software? Have you installed the MultiPASS Suite software? Have you installed the MultiPASS Suite software? Have you installed the MultiPASS Suite software?
  • Page 40 2 2 2 2 On the Windows desktop, on the MultiPASS Toolbar, click the appropriate scan On the Windows desktop, on the MultiPASS Toolbar, click the appropriate scan On the Windows desktop, on the MultiPASS Toolbar, click the appropriate scan On the Windows desktop, on the MultiPASS Toolbar, click the appropriate scan button.
  • Page 41: Customising Toolbar Buttons

    Customising Toolbar buttons Customising Toolbar buttons Customising Toolbar buttons Customising Toolbar buttons You can customise settings for each Toolbar button. You can also set the Toolbar to display other buttons that scan a document and process it differently. Follow this procedure to customise Toolbar buttons: 1 1 1 1 On the Windows desktop, on the MultiPASS Toolbar, click [Settings].
  • Page 42: Scanning From Within An Application

    Scanning from within an application Scanning from within an application Scanning from within an application Scanning from within an application You can scan documents directly from TWAIN or WIA (Windows XP) compliant Windows applications. Some applications support multipage scans while others do not. Refer to the documentation for the application you are using.
  • Page 43: Using The [Scan] Key On The Operation Panel

    Using the [Scan] key on the operation panel Using the [Scan] key on the operation panel Using the [Scan] key on the operation panel Using the [Scan] key on the operation panel You can assign a scan action to the [Scan] key on the operation panel so that you only have to press this key to perform the action.
  • Page 44 Scanning—Basic operation Chapter 6...
  • Page 45: Maintenance

    Chapter Chapter Chapter Chapter Maintenance Maintenance Maintenance Maintenance P P P P Replacing ink tanks Replacing ink tanks Replacing ink tanks Replacing ink tanks Low ink warning Low ink warning Low ink warning Low ink warning When you first installed the ink tanks, you will have reset the ink counter function that keeps track of how much ink is left in the ink tanks.
  • Page 46: Guidelines

    – Colour ink tank: BCI-24 Color • To ensure optimum printing results and to avoid printing problems, Canon recommends using original Canon ink tanks only. Damage caused by using refilled ink tanks is not covered by Canon’s warranty. • Replaced ink tanks should be new. If you install partially used ink tanks, the nozzles may block and the ink counter may not be accurate.
  • Page 47: Replacing An Ink Tank

    Replacing an ink tank Replacing an ink tank Replacing an ink tank Replacing an ink tank This section describes how to replace an ink tank. Before replacing an ink tank, be sure to read the section When to replace an ink tank (1 p. 7-1). CAUTION CAUTION CAUTION...
  • Page 48 4 4 4 4 Remove the new ink tank from its packaging. Remove the new ink tank from its packaging. Remove the new ink tank from its packaging. Remove the new ink tank from its packaging. Then hold the ink tank as shown and remove Then hold the ink tank as shown and remove Then hold the ink tank as shown and remove Then hold the ink tank as shown and remove...
  • Page 49: Resetting The Ink Counter

    Resetting the ink counter Resetting the ink counter Resetting the ink counter Resetting the ink counter The ink counter keeps track of how much ink is left in the ink tanks allowing the machine to warn you when ink is running low. It also allows you to check the current ink level of the ink tanks at any time.
  • Page 50: Checking The Ink Level

    Checking the ink level Checking the ink level Checking the ink level Checking the ink level If you reset the ink counter when you installed/replaced the ink tanks, you can check the current ink level as follows: 1 1 1 1 Press [Menu] repeatedly until <INK VOLUME>...
  • Page 51: Maintaining The Printhead

    If there is no If there is no If there is no your local authorised Canon dealer or the your local authorised Canon dealer or the your local authorised Canon dealer or the your local authorised Canon dealer or the improvement.
  • Page 52: Printing The Nozzle Check Pattern

    Printing the nozzle check pattern Printing the nozzle check pattern Printing the nozzle check pattern Printing the nozzle check pattern The nozzle check pattern shows if each printhead nozzle is operating properly. NOTE NOTE NOTE NOTE • You can also print the nozzle check pattern from your computer (1 Software Guide ). Follow this procedure to print the nozzle check pattern from the machine: 1 1 1 1 Load A4- or letter-size plain paper in the multi-purpose tray.
  • Page 53: Cleaning The Printhead

    Cleaning the printhead Cleaning the printhead Cleaning the printhead Cleaning the printhead If the printed nozzle check pattern is broken, missing, or a specific colour is not printed, clean the printhead. NOTE NOTE NOTE NOTE • Cleaning the printhead consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks.
  • Page 54: Aligning The Printhead

    Aligning the printhead Aligning the printhead Aligning the printhead Aligning the printhead To align the printhead after you have just installed it, follow the procedure in the Set-Up Sheet . If you have printed the nozzle check pattern (1 p. 7-8) and determined that the printhead needs aligning, align it from the operation panel or from the MultiPASS Suite software.
  • Page 55: Aligning The Printhead From The Multipass Suite

    6 6 6 6 Press [OK]. Press [OK]. Press [OK]. Press [OK]. 7 7 7 7 Repeat steps 5 and 6 for columns B to F. Repeat steps 5 and 6 for columns B to F. Repeat steps 5 and 6 for columns B to F. Repeat steps 5 and 6 for columns B to F.
  • Page 56: Cleaning Your Machine

    7 7 7 7 In column A on the printout, note which In column A on the printout, note which In column A on the printout, note which In column A on the printout, note which box has the most solid image. Note the box has the most solid image.
  • Page 57: Troubleshooting

    Did you install an earlier version of the MultiPASS Suite software (version 4.3 or earlier)? (Is Canon MultiPASS registered as the startup item in the Start menu program?) (Is Canon MultiPASS registered as the startup item in the Start menu program?)
  • Page 58 l During installation, you were prompted to connect a USB cable, and you During installation, you were prompted to connect a USB cable, and you During installation, you were prompted to connect a USB cable, and you During installation, you were prompted to connect a USB cable, and you could not proceed further.
  • Page 59: Problems Turning On The Computer

    P P P P Problems turning on the computer Problems turning on the computer Problems turning on the computer Problems turning on the computer (when the MultiPASS Suite opens) (when the MultiPASS Suite opens) (when the MultiPASS Suite opens) (when the MultiPASS Suite opens) When you install the MultiPASS Suite and you turn on your computer, the MultiPASS When you install the MultiPASS Suite and you turn on your computer, the MultiPASS When you install the MultiPASS Suite and you turn on your computer, the MultiPASS...
  • Page 60: Problems Printing From Your Computer

    P P P P Problems printing from your computer Problems printing from your computer Problems printing from your computer Problems printing from your computer See below if you have tried unsuccessfully to print from your computer, or if you See below if you have tried unsuccessfully to print from your computer, or if you See below if you have tried unsuccessfully to print from your computer, or if you See below if you have tried unsuccessfully to print from your computer, or if you cannot print images scanned to your computer.
  • Page 61: Paper Does Not Feed Properly

    l Printing stops in the middle. Printing stops in the middle. Printing stops in the middle. Printing stops in the middle. 1. 1. 1. 1. Has the machine been printing continuously over a long period? Has the machine been printing continuously over a long period? Has the machine been printing continuously over a long period? Has the machine been printing continuously over a long period? If so, the printhead will overheat.
  • Page 62: Paper Curls

    l Paper curls. Paper curls. Paper curls. Paper curls. 1. 1. 1. 1. Remove the printed page after 30 to 60 seconds. Remove the printed page after 30 to 60 seconds. Remove the printed page after 30 to 60 seconds. Remove the printed page after 30 to 60 seconds.
  • Page 63: Chapter 8 Troubleshooting

    l Printout is rubbed or stained. Printout is rubbed or stained. Printout is rubbed or stained. Printout is rubbed or stained. 1. 1. 1. 1. Is the paper thickness lever set correctly? Is the paper thickness lever set correctly? Is the paper thickness lever set correctly? Is the paper thickness lever set correctly? When you print documents that contain large quantities of ink such as documents with a lot of detail, the paper may curl and rub.
  • Page 64: Copying Problems

    P P P P Copying problems Copying problems Copying problems Copying problems See below if you are having problems copying. See below if you are having problems copying. See below if you are having problems copying. See below if you are having problems copying. For printing-related problems, see the items marked with For printing-related problems, see the items marked with in in in in Problems printing from...
  • Page 65: Problems Scanning To A Computer

    (Windows XP only)? (Windows XP only)? Follow this procedure to check if Canon MPC190 scanner is in Scanners and Cameras: On the Windows desktop, click [Start], then [Control Panel]. In the Control Panel window, click [Printers and Other Hardware], then [Scanners and Cameras].
  • Page 66 l When you click a button on the Toolbar, another application opens. When you click a button on the Toolbar, another application opens. When you click a button on the Toolbar, another application opens. When you click a button on the Toolbar, another application opens. When you click a button on the Toolbar, you want another application to open.
  • Page 67 l Cannot scan multiple photographs correctly. Cannot scan multiple photographs correctly. Cannot scan multiple photographs correctly. Cannot scan multiple photographs correctly. 1. 1. 1. 1. Does the position of the photographs and the way they are positioned fulfil the following Does the position of the photographs and the way they are positioned fulfil the following Does the position of the photographs and the way they are positioned fulfil the following Does the position of the photographs and the way they are positioned fulfil the following...
  • Page 68: If Nothing Displays In The Lcd (If There Is No Power)

    P P P P If nothing displays in the LCD (if there is If nothing displays in the LCD (if there is If nothing displays in the LCD (if there is If nothing displays in the LCD (if there is no power) no power) no power)
  • Page 69: Removing Jammed Paper

    P P P P Removing jammed paper Removing jammed paper Removing jammed paper Removing jammed paper If <CLEAR PAPER JAM> is displayed in the LCD, follow this procedure to clear the paper jam. Removing jams in the paper output tray Removing jams in the paper output tray Removing jams in the paper output tray Removing jams in the paper output tray...
  • Page 70: Removing Jams From The Machine's Interior

    Removing jams from the machine’s interior Removing jams from the machine’s interior Removing jams from the machine’s interior Removing jams from the machine’s interior Follow this procedure to remove jams from the machine’s interior: 1 1 1 1 Open the inner cover. Open the inner cover.
  • Page 71: If There Are Repeated Paper Jams

    If the Alarm light still lights even after you have turned the power on again If the Alarm light still lights even after you have turned the power on again Contact your local authorised Canon dealer or the Canon help line. Chapter 8...
  • Page 72: Lcd Messages

    LCD messages LCD messages LCD messages LCD messages Message Message Cause Cause Action Action Details Details Message Message Cause Cause Action Action Details Details BLACK INK CHANGED? The machine is prompting you If you replaced the black ink tank, p. 7-5 to confirm whether you press [O].
  • Page 73 Canon help line. The waste ink tank (which Contact your local authorised holds the ink used for printhead Canon dealer or the Canon help cleaning) may be full. line to have the waste ink tank replaced immediately. CLEAR PAPER JAM There is a paper jam.
  • Page 74 The printhead is not installed Try to reinstall the printhead. If the Set-Up correctly. message remains in the LCD, the Sheet printhead may be defective. Contact your local authorised Canon dealer or the Canon help line. 8-18 8-18 8-18 8-18 Troubleshooting Chapter 8...
  • Page 75: Multipass Status Monitor Messages

    Attempting to repair the machine yourself may void the limited warranty. Attempting to repair the machine yourself may void the limited warranty. If you contact your local authorised Canon dealer or the Canon help line, make sure you have the following information ready: •...
  • Page 76 8-20 8-20 8-20 8-20 Troubleshooting Chapter 8...
  • Page 77: Machine Settings

    Chapter Chapter Chapter Chapter Machine settings Machine settings Machine settings Machine settings P P P P Accessing the machine settings Accessing the machine settings Accessing the machine settings Accessing the machine settings Follow this procedure to change a setting: 1 1 1 1 Refer to the lists on the following pages to find the setting you want to change.
  • Page 78: Settings

    P P P P Settings Settings Settings Settings Reference abbreviation Reference abbreviation Reference abbreviation Reference abbreviation BG=Basic Guide Menu: ENLARGE/REDUCE Menu: ENLARGE/REDUCE Menu: ENLARGE/REDUCE Menu: ENLARGE/REDUCE Name Name Name Name Description Description Description Description Setting Setting Setting Setting Details Details Details Details PRESET RATIO...
  • Page 79: Menu: Special Copy

    Menu: SPECIAL COPY Menu: SPECIAL COPY Menu: SPECIAL COPY Menu: SPECIAL COPY Name Name Name Name Description Description Description Description Setting Setting Setting Setting Details Details Details Details 2 on 1 Copies two pages onto one page (A4- or — letter-size only).
  • Page 80: Menu: User Data

    Menu: USER DATA Menu: USER DATA Menu: USER DATA Menu: USER DATA Name Name Description Description Setting Setting Details Details Name Name Description Description Setting Setting Details Details LOW INK WARNING Notifies you when ink in the ink tanks is p.

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