Troubleshooting Guide - Wolf OG36 Use & Care Manual

Troubleshooting Guide

Troubleshooting
If your Wolf outdoor grill is not operating properly, use the
following troubleshooting guide before calling your Wolf
authorized service center. This guide will save you time
and trouble and may help you avoid the expense of a
service call.
Burners will not light.
• Push knob in and verify that igniter glows.
• If igniter does not glow, verify proper power supply.
• Purge line of trapped air. Check if you can match-light
burner. Check to see that other burners operate.
IMPORTANT NOTE: It is normal to hear a "popping" sound
when grill burners are first turned on.
Burner flame is yellow and gas odor can be smelled.
• Check burner inlet for obstruction such as spiders and
insects.
• Check for gas leak.
Low heat generated with knob in HI position.
• If problem is isolated to one burner, clean orifice and
burner, clearing ports of any obstruction.
• Check for bent or kinked fuel hose.
• Check for proper gas supply.
• Preheat grill for 10 minutes.
• For LP gas grill, check for empty tank.
Burners provide too much heat.
• Check for unauthorized regulator adjustment.
Excessive flare-ups occur.
• Check if hex-grates are dirty. Clean if necessary.
• Overload from fatty meats or excessive cooking
temperature.
Burner flame blows out.
• Check for any burner defect.
• Check for proper gas supply.
• For LP gas grill, check for empty tank.
• If location of grill is subject to high winds, provide a
wind block.
Interior lights will not operate.
• Check if grill is plugged into a 120 V AC outlet.
• Light bulb may need to be replaced.
Hot surface igniter will not operate.
• Check if grill is plugged into a 120 V AC outlet.
Control knob lights will not operate.
• Check if grill is plugged into a 120 V AC outlet.
Thermometer is not reaching high temperatures.
• Operate grill on high for 15 minutes with hood closed
to reach higher temperatures.
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