Tektronix Phaser 840 User Manual page 27

Color printer
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Print Quality Problems
Oil (drum fluid)
on a print.
or
Ink smears on
the front, back or
edges of a page.
Ink streaks or marks
on the top edge, front
or back of a page.
Solution
Instructions
Clean the printer's internal
1
paper path; see the front
panel troubleshooting
2
routine.
3
4
5
Clean the printer's paper-
exit path.
Load the upper tray with sheets of clean, high-grade paper, preferably heavy
2
paper (120 g/m
, 32 lb.). This cleaning routine uses several sheets of paper.
On the front panel, scroll to Menu. Press Select.
Scroll to Troubleshooting; press Select.
Scroll to Remove Ink Smears; press Select.
If the problem persists, additional cleaning may be necessary. Refer
to the topics on the printer's CD-ROM or visit the Tektronix web site
at www.tektronix.com.
Use a pre-soaked alcohol cloth to clean the exit rollers. Use the blue
thumbwheel to turn the rollers.
Use a dry swab to wipe oil and ink from the blue exit fingers.
Troubleshooting
9102-32
25

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