Tektronix Phaser 840 User Manual page 25

Media Jam — Remove middle tray to clear
Media Jam — Remove lower tray to clear
Solution
1 Remove the media tray named in the front panel display.
2 Using both hands, carefully remove the jammed media.
Prevention: Clean the feed rollers
Remove all media trays for easy access to the feed rollers.
Use a pre-soaked alcohol cloth to clean the lower trays' feed rollers.
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Use isopropyl alcohol that is at least 90% pure; alcohol that
has additives can damage the printer.
For complete cleaning instructions, refer to the online topic
"Cleaning the printer" on the printer's CD-ROM or web site.
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