Tektronix Phaser 840 User Manual page 24

Media Jam — Remove media (or upper) tray
to clear
Solution
1 Remove the media tray (if your printer has more than one tray, pull out
the upper tray).
Using both hands, remove the jammed media.
2
Prevention: Clean the upper pick roller
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Remove the media tray for easy access to the roller.
Open the front cover and remove the maintenance drawer (A).
Use a pre-soaked alcohol cloth to clean the pick roller.
Use isopropyl alcohol that is at least 90% pure; alcohol that
has additives can damage the printer.
For complete cleaning instructions, refer to the online topic
"Cleaning the printer" on the printer's CD-ROM or web site.
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