HP ProDesk 400 G1 Maintenance And Service Manual page 99

Control panel message
303-Keyboard Controller Error
304-Keyboard or System Unit Error
501-Display Adapter Failure
510-Flash Screen Image Corrupted
512-Chassis, Rear Chassis, or Front Chassis Fan
not Detected
514-CPU or Chassis Fan not Detected
660-Display cache is detected unreliable
1720-SMART Hard Drive Detects Imminent
Failure
2212-USB Key Provisioning failure writing to
device
2217-ME Firmware Version request failure
2218-ME Firmware Version should be updated
Description
I/O board keyboard controller.
Keyboard failure.
Graphics display controller.
Flash Screen image has errors.
Fan is not connected or may have
malfunctioned.
Fan is not connected or may have
malfunctioned.
Integrated graphics controller display cache is
not working properly and will be disabled.
Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix an
erroneous error message.)
USB device used for USB key provisioning will
not allow BIOS to update provision file
properly.
ME firmware is not properly responding to BIOS
query for version information.
ME firmware must be updated to match current
functionality contained in the system BIOS.
Recommended action
1. Reconnect keyboard with computer
turned off.
2. Replace the system board.
1. Reconnect the keyboard with computer
turned off.
2. Ensure that none of the keys are
depressed.
3. Replace the keyboard.
4. Replace the system board.
1. Clear CMOS. (See Appendix B,
security and resetting CMOS
on page 95.)
2. Verify monitor is attached and turned on.
Reflash the system ROM with the latest BIOS
image.
1. Reseat fan.
2. Reseat fan cable.
3. Replace fan.
1. Reseat fan.
2. Reseat fan cable.
3. Replace fan.
Replace system board if minimal graphics
degrading is an issue.
1. Determine if hard drive is giving correct
error message. Run the Drive Protection
System test under using F2 Diagnostics
when booting the computer.
2. Apply hard drive firmware patch
if applicable. (Available at
http://www.hp.com/support.)
3. Back up contents and replace hard drive.
1. Try a different USB key device for
provisioning.
2. If the error persists, update to the latest
BIOS version and ME firmware version.
3. If the error still persists, replace the
system board.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware version.
3. If the error still persists, replace the
system board.
1. Update to the latest ME firmware version.
POST numeric codes and text messages
Password
91