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ArtDio IPS 1000 Series User Manual

Artdio voice internet phone gateway user manual ips 1000
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Voice Internet Phone Gateway
IPS 1000 Series
User Manual
Version:3.1 Update:2004/5/7
A
Dio Company Inc.
RT

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Summary of Contents for ArtDio IPS 1000 Series

  • Page 1 Voice Internet Phone Gateway IPS 1000 Series User Manual Version:3.1 Update:2004/5/7 Dio Company Inc.

  • Page 2: Table Of Contents

    SIP Outbound Authentication ...26 10.5. Configure STUN ...27 10.6. Check SIP entity Status ...28 10.7. Phone Book...28 10.8. Make SIP Calls...29 10.9. Contact Address ...30 Other SIP Parameters ...31 11.1. Dialing Plan ...31 11.2. Call Forward ...32 IPS 1000 Series VoIP Gateway Contents...
  • Page 3 11.4. FAX...33 11.4.1. The devices at two sides are all IPS 1000 series gateway...33 11.4.2. The devices at two sides are IPS 1000 and the other brands ...33 WEB MANAGEMENT INTERFACE ...34 12.1. BASIC / GENERAL ...35 12.2. IP SETTING ...37 12.3.

  • Page 4: Safety Instructions

    7. Please read all the instructions before using this product. Preface The IPS 1000 unit is a personal SIP VoIP gateway developed using the latest in VoIP technology. It is also very simple to install and easy to operate. 2.1.

  • Page 5: Components Of Sip

    IPS 1000 Series VoIP Gateway SIP determines the highest level of common services between the end points. Conferences are established using only the media capabilities that can be supported by all end points. Determine the availability of the target end point—If a call cannot be completed because the target end point is unavailable, SIP determines whether the called party is already on the phone or did not answer in the allotted number of rings.
  • Page 6 Redirect server—Provides the client with information about the next hop or hops that a message should take, then the client contacts the next hop server or UAS directly. egistrar server—Processes requests from UACs for registration of their current location. Registrar servers are often co-located with a redirect or proxy server. IPS 1000 Series VoIP Gateway...

  • Page 7: Package Contents

    RJ-45 Ethernet Cable RJ-11 Telephone Cable Panel Descriptions 4.1. Front Panel REGISTERED STUN REGISTERED STUN (For 1008/1016) (For 1008/1016) IPS 1016 Front Panel (16 ports) IPS 1008 Front Panel (8 ports) IPS 1004 Front Panel (4 ports) IPS 1000 Series VoIP Gateway...

  • Page 8: Rear Panel

    Rear Panel There is a button on the rear panel of gateway for special maintenance. Please don’t touch this button under normal operation. IPS 1000 Series VoIP Gateway IPS 1002 Front Panel (2 ports) IPS 1016 Rear Panel (16 ports)
  • Page 9 IPS 1000 Series VoIP Gateway IPS 1103 Rear Panel (4 ports) IPS 1101 Rear Panel (2 ports)

  • Page 10: Led Indicators

    “Flash” indicates that one of these SIP entities is registered fail. STUN “On” indicates communicate with STUN Server once. “Off” indicates never communicate with STUN Server. IPS 1000 Series VoIP Gateway Link up Link down Sending/Receiving data packets 100Mbps 10Mbps...

  • Page 11: Connectors

    Insert the insulated wires directly into the block for wire insertion Push the block down until it is locked to flush the conductor with the probe IPS 1000 Series VoIP Gateway Label Description Connects to a telephone set or fax...

  • Page 12: Information Required Before Installation

    Static IP Public IP Address Private IP Address Dynamic IP address (DHCP) IPS 1000 Series VoIP Gateway Requiring information IP Address Subnet Mask Default Gateway It is strongly suggested that you obtain an IP address from MIS personnel in order to prevent an IP conflict.

  • Page 13: Sip Information

    PPPoE 8.2. SIP Information Before configuring SIP, the IPS 1000 requires SIP information for operation. The following table helps you to decide what information you need. Items 1. SIP Proxy 2. Public Address (SIP Account) Example: sip@artdioinc.com 3. Outbound Authentication 8.3.

  • Page 14: Installation And Configuration

    IPS 1000 Series VoIP Gateway Installation and Configuration After preparing the information you need as specified in section 5, follow the following steps to do the basic configuration. You can use either a telephone or a system console to perform basic configurations.

  • Page 15: System Console Settings (Only 3704/3708/3716)

    IPS 1000 Series VoIP Gateway 5. Dial “9507#”；Assuming you are modifying for China (The last 2 digits are the regional ID) 6. Dial “971#” ；Sets the new regional ID. 7. Hang up the phone. The device will be updated with the new region setting after it restarts (restart time is about 10 seconds) 9.1.2.

  • Page 16: Static Ip Mode

    ; you should hear three short tones. ; the digit “0” is used to enable “manual” IP mode. ; IP address. ; Subnet Mask. ; Default Gateway. ; “123” is the web management password. ; Warm-restarts. IPS 1000 Series VoIP Gateway...

  • Page 17: Dhcp Mode

    You can configure the user name and password by using phone set. The command ‘09’ is used for username and ‘10’ is for password of PPPoE. Since the user name and password use characters and ; “123” is the web management password. 83721@hinet.net 123ab IPS 1000 Series VoIP Gateway...
  • Page 18 ; you should hear three short tones. 5. 15123 ; “123” is the web management password. 6. 010# ; “0” is to enable “manual” IP mode. IPS 1000 Series VoIP Gateway ；You will hear 3 short tones. ；Set password is 123ab ；Save and restart.
  • Page 19 Because the IPS-1000 series unit’s default IP setting is 192.168.0.2, you must configure your PC to the same subnet. “192.168.0.x” for example. The following example uses 192.168.0.5 for the IP address and 255.255.255.0 for the subnet mask. IPS 1000 Series VoIP Gateway...
  • Page 20 “WEB” (all capitals), for the User field and “123” for the password field that you have previously configured. Click the OK button; you should now have access to the IPS unit’s web based management interface page. MOSA unit’s IP IPS 1000 Series VoIP Gateway “WEB” should be all...
  • Page 21 You can also perform a warm start using the phone by picking up the handset and dialing “##0000” then “981#”. After restarting, the gateway will use PPPoE to obtain it’s IP address. Click “IP setting” to open this display IPS 1000 Series VoIP Gateway Click the “Apply” button to apply any changes.
  • Page 22 IPS by using the IP address of 192.168.0.2 because IPS has been set in PPPoE mode. You have to use phone set to configure IPS back to fix IP mode (##0000 010#) and use PC browser to configure correct parameters. IPS 1000 Series VoIP Gateway Click the “Apply” button to apply...

  • Page 23: Sip Configuration

    IPS 1000 Series VoIP Gateway SIP Configuration IPS 1000 not only can make regular PSTN calls, it also can communicate with IP Phones or Soft-Phones by using SIP protocol. Previous paragraphs have described the way to make regular IP calls. This section shows you what parameters you need to configure for SIP calls and how to make the SIP calls.

  • Page 24: Channels And Sip Entity

    IPS 1000 Series VoIP Gateway 10.1. Channels and SIP entity Select the channel and join a SIP entity. Figure: IPS-1008 SIP Entity 2 SIP Entity 3 SIP Entity 4 SIP Entity 1 SIP Entity 5 Configuration: WEB page: CHANNEL\ Notice: Each channel must belong to a SIP entity.

  • Page 25: Sip Proxy And Register Parameters

    SIP service provider will assign one or more SIP accounts for you when you apply for the service. In standard, the SIP account is called ‘Public Address’, so you need to configure the account information in ‘Public Address’ item. The format is like an E-mail address such as mary@artdioinc.com. IPS 1000 Series VoIP Gateway...

  • Page 26: Sip Outbound Authentication

    IPS 1000 Series VoIP Gateway Configuration WEB Page: ADVANCED \ SIP COMMON You can control the SIP entity on WEB page, just select ‘Enable’ or ‘Disable’. 10.4. SIP Outbound Authentication You need to configure outbound authentication for each SIP entity if SIP proxy server or other SIP phone request for authentication.

  • Page 27: Configure Stun

    IPS 1000 Series VoIP Gateway 10.5. Configure STUN The STUN (Simple Traversal UDP through NAT) server is an implementation of the STUN protocol that enables STUN functionality in SIP-based systems. The STUN server also includes a client API to enable STUN functionality in SIP endpoints.

  • Page 28: Check Sip Entity Status

    Phone Book Since the SIP phone number is not easy for regular phone to dial, IPS 1000 provide a SIP phone book to let standard phone to make a SIP call easier. The phone book uses index number to map SIP account.

  • Page 29: Make Sip Calls

    Force PSTN Call: Dial <*>+<numbers>+<#>. Always go through PSTN Notice: If you do not want to dial “#” after numbers, please configure the ‘Dial Ending Time’ item. After the seconds, the call will be sent automatically. WEB Page: ADVANCED\GENERAL IPS 1000 Series VoIP Gateway...

  • Page 30: Contact Address

    IPS 1000 Series VoIP Gateway 10.9. Contact Address The main purpose of Contact Address is making SIP calls without proxy. The Contact Address can be any numbers or characters such as ‘Mary’ or ‘1003’. WEB Page: ADVANCED\SIP COMMOM Making SIP calls without proxy server: The SIP protocol allows you to make SIP calls directly to the destination number without through the proxy server.

  • Page 31: Other Sip Parameters

    PSTN immediately Configuration WEB Page: ADVANCED\Dialing Plan IPS 1000 Dial 050123456 The call will be defined to SIP account and sent to SIP Proxy. If the SIP call is fail, then send to PSTN. IPS 1000 Series VoIP Gateway 070345678...

  • Page 32: Call Forward

    Phone Set: Please refer to section Appendix A: Phone-Set Command. 11.3. Inbound Authentication You need to configure inbound authentication if you request authentication for other SIP phone to call you. Configuration WEB Page: ADVANCED \ SIP INBOUND AUTHENTICATION IPS 1000 Series VoIP Gateway...

  • Page 33: Fax

    3. Warm-Restart the system 11.4.2. The devices at two sides are IPS 1000 and the other brands Use the FAX protocol as G.711 (non-supporting T.38). Setup method is listed below: 1. Web folder: “Connect Device” in “Channel” folder. Select “FAX” and then click “Apply” button 2.

  • Page 34: Web Management Interface

    4. Warm-Restart the system WEB MANAGEMENT INTERFACE The Tree Architecture of Web Management HOME BASIC IP SETTING ADVANCED CHANNEL PHONE BOOK ACCESS CODE GENERAL General SIP COMMON SIP OUTBOUND AUTHENTICATION SIP INBOUND ATHENTICATION STUN Dialing Plan IPS 1000 Series VoIP Gateway...

  • Page 35: Basic / General

    Information Region ID Software Version BootRom Version Hardware Version Card Type Description Display region ID.(Read only) Display software version.(Read only) Display BootRom Version.(Read only) Display hardware Version.(Read only) Display card type. (Read only) IPS 1000 Series VoIP Gateway Default Setting...
  • Page 36 0 to 65534.( Must be Even, after setting this item, please reboot system to apply changes) Enable/Disable the FAX relay (T.38) of IPS Protocol None: Not to restart system. Cold restart: Cold restart. Warm restart: Warm restart. IPS 1000 Series VoIP Gateway Empty Empty 4000 None...

  • Page 37: Ip Setting

    12.2. IP SETTING Category Section IP Settings IP State IPS 1000 Series VoIP Gateway Description The way to obtain IP address: Manual: Entered by user (Static IP) Auto(DHCP): Assigned by DHCP server PPPoE: Assigned by PPPoE of Default Setting Manual...
  • Page 38 Primary Address Secondary Address User Name Password Password Password Confirm IPS 1000 Series VoIP Gateway Display the configured IP address, subnet mask address and default gateway. (Read only) Enter the IP address that will be used after next restart, Including:...

  • Page 39: Advanced / General

    Duration Inter-digit Guard Time Line Dial Ending Time Dial Ending Time Busy Tone Spec Frequency IPS 1000 Series VoIP Gateway Description Default Setting System confirmed 200 msec “Flash” time. The duration to send a 100 msec DTMF. The inter-digit time of...
  • Page 40 Cadence Frequency Cadence Reorder Tone Spec IPS 1000 Series VoIP Gateway on, off. The on and off (100 ~ 5000ms) duration in playing the tone f1, f2 (300 ~ 3000Hz) on, off. The on and off (100 ~ 5000ms) duration in playing the...

  • Page 41: Sip Common

    IPS 1000 Series VoIP Gateway 12.4. SIP COMMON...
  • Page 42 Registered means successful. (Read only) Register: Register Button De-Register: Cancel Register Button Enter SIP phone number of the port. The phone number general assigned by SIP service provider. IPS 1000 Series VoIP Gateway Default Standard Empty Disable 5060 Empty Disable...
  • Page 43 No Answer: When the SIP entity is no answer about 30 seconds, the calls will be forwarded. Show the all channels Show ‘+ ‘means the SIP entity is for the channel. IPS 1000 Series VoIP Gateway Default Empty (Read Only) 01 Never (Read Only)

  • Page 44: Sip Outbound Authentication

    List of entries Entity: Which entity that you select. Realm: Domain name or IP address. Username: Username of authentication. Password: Password of authentication. IPS 1000 Series VoIP Gateway Default (Read Only) 50 (Read Only) 0 (Read Only) Empty...

  • Page 45: Sip Inbound Anthentication

    Username: Enter Username of authentication. Password: Enter password of authentication. Confirm Password: Enter password again for confirmation. Delete the information of outbound authentication Entity: Select an entity. Realm: Domain name or IP address. IPS 1000 Series VoIP Gateway Default Empty Empty...

  • Page 46: Dialing Plan

    Password: Password of authentication. Confirm Password: Enter password again for confirmation. Delete entries of authentication Entity: Which entity that you want to delete. Username: Username of authentication. IPS 1000 Series VoIP Gateway Default Empty (Read Only) 20 (Read Only) 0 (Read Only) Empty...
  • Page 47 Section Item Field DIALING PLAN Maximum Entered List Add Dialing Plan Delete Entry IPS 1000 Series VoIP Gateway Description Maximum number of (Read Only) 100 entries allowed Number of entries of (Read Only) 0 authentication entered. Display the entries (Read Only) The default value “x“means that all...

  • Page 48: Stun

    STUN server that have been entered. Display all of servers that (Read Only) have been entered. Add a stun server IP Address: Enter IP address or Domain Name Port: Enter port number of service. IPS 1000 Series VoIP Gateway Default Empty...

  • Page 49: Channel

    It defines how long the device will send a binding request packet with discard flag on to STUN server. My ip/port: shows the (Read Only) Empty private IP and port number. Global ip/port: Display public IP and port number. IPS 1000 Series VoIP Gateway Default Empty...
  • Page 50 2833 In use Join SIP Entity Connect Device Voice Input Gain Output Gain IPS 1000 Series VoIP Gateway Description Channel number: Display port type. (Read only) Phone: FXS Interface, connect to telephone set or Fax machine. Line: FXO Interface, connect to phone line.

  • Page 51: 12.10. Phone Book

    Index: Enter dialing number Public Address: Enter SIP account. Port: Enter port number Via Proxy: Select via Proxy or not Delete entries Index: Enter the index for delete. IPS 1000 Series VoIP Gateway Default (Read Only) (Read Only) (Read Only) Empty...

  • Page 52: Use Private Ip (Behind Nat)

    If you want to use private IP behind NAT and Proxy Server is in Internet, you must need to enable STUN service. If the system is installed in VPN, it is not necessary to Enable Stun. Using Ports UDP 5060 UDP 2000 UDP 4000 TCP 21 TCP 80 IPS 1000 Series VoIP Gateway...

  • Page 53: Appendix

    Change Service Port Change WEB Password Change FTP Password Listen for the IP Address Listen for the Subnet IPS 1000 Series VoIP Gateway Parameters 0 : static; 1: DHCP; 2: PPPoE xxx*xxx*xxx*xxx xxx*xxx*xxx*xxx xxx*xxx*xxx*xxx xxx*xxx*xxx*xxx xxx*xxx*xxx*xxx User name (use the mapping table to map...
  • Page 54 Public Address Region ID Reset unit to Factory Default values System Warm Restart 1: do it IPS 1000 Series VoIP Gateway (ending ”#” is not required) (ending ”#” is not required) (ending ”#” is not required) (ending ”#” is not required) 1:FTP;...

  • Page 55: Appendix B: Console Command

    Exit from the EXEC Description of the interactive help system Send echo request to destination probe busy tone cadence stop probe busy tone cadence Halt and perform cold start Halt and perform warm start Show running system information IPS 1000 Series VoIP Gateway...

  • Page 56: Specifications

    IPS 3708/3716: 70W Operating temperature: 0 to 50℃ Storage temperature: -10 to 70℃ FCC part 15 Class B . CE Mark FCC part 68 , NALTE , iDA , JATE cUL , CCIB , CB IPS 1000 Series VoIP Gateway...

  • Page 57: Mapping Table Of Characters Used In Pppoe

    14.4. Mapping table of characters used in PPPoE Character Digits to key-in Character IPS 1000 Series VoIP Gateway Digits to key-in...

  • Page 58: Region Id

    14.5. Region ID Country Australia Philippines Canada China Vietnam France Germany Hong Kong Italy Japan IPS 1000 Series VoIP Gateway @hinet.net Region ID Country Korea Malaysia Singapore Slovenia Spain Taiwan Thailand British **01 Region ID...

  • Page 59: Contact Information

    Add：7th FL.., No.476, Min-Hu RD., Hsin-Chu, Taiwan 300 TEL：+886-3-5295000 FAX：+886-3-5295005 E-Mail：sales@artdioinc.com Shang Hai Add：No.8 775 Nong, Hang Dong RD., Shanghai China TEL：+86-21-64216757 EXT.16 +86-21-64216758 EXT.16 FAX：+86-21-64216758 E-Mail：shsales@artdioinc.com Los Angles Office Address：14235 Lomitas Ave. La Puente, CA 91746 TEL：+1-626-336-0369 FAX：+1-626-961-9114 Email：ussales@artdioinc.com IPS 1000 Series VoIP Gateway...

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