ArtDio IPH-102 User Manual
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ArtDio IPH-102 User Manual

Iph 1000 series voice internet phone gateway
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Voice Internet Phone Gateway

User Manual

IPH
1000 Series
Version:1.2 Update:2004/1/2
A
Dio Company Inc.
RT

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Summary of Contents for ArtDio IPH-102

  • Page 1: User Manual

    Voice Internet Phone Gateway User Manual 1000 Series Version:1.2 Update:2004/1/2 Dio Company Inc.

  • Page 2: Safety Instructions

    6. The phone line from wall plug should always be connected to the “LINE” socket. It should not be connected to the “PHONE” socket as it may cause damage to the product. Please read through the instructions before using this product. 1000 Series VoIP Gateway...

  • Page 3: Table Of Contents

    2.1 The ARTDIO VoIP gateway...6 2.2. Features ...6 2.3. Package Contents ...8 2.4. System Recommendations ...8 GETTING TO KNOW THE ARTDIO VOIP GATEWAY ... 9 3.1. ARTDIO IPH-102’s Front Panel ...9 3.2. ARTDIO IPH-102’s Back Panel ...10 INFORMATION REQUIRED BEFORE INSTALLATION... 11 4.1.
  • Page 4 6.2.1. Making traditional phone calls (through your local PSTN) ...34 6.2.2. Making IP calls between ARTDIO IPHs ...35 6.2.3. Outbound Transit Calls (Placing calls from ARTDIO IPH to a traditional phone line via another ARTDIO IPH)...35 6.2.4. Inbound Transit Calls ...36 6.3.
  • Page 5 1000 Series VoIP Gateway 9.3.2. Move a dynamic phone book entry to the static phone book ...46 9.4. Appendix D: Enabling/disabling the automatic answer mode...46 9.5. Appendix E: Phone Set Command Codes and Parameters..48 9.6. Specifications ...52 9.7. Unit Mounting Dimension ...54...

  • Page 6: I Ntroduction

    2. I ntroduction 2.1 The ARTDIO VoIP gateway Congratulations on your purchase of an technology. Equipped with QoS capability, limited bandwidth. Most important of all, it is portable with high agility and easy installation. 2.2. Features As long as you have high speed internet access, and talk step.
  • Page 7 Besides the ability to make free phone calls through Internet, You could always use the ARTDIO IPH When you are away from home, you can still use Simply use a standard phone or even a mobile phone to call your calls through the IP network to the remote you only have to afford local call expenses.

  • Page 8: Package Contents

    New York. Because there is no cost involved when placing a call through ARTDIO IPH in New York, Again, you will only be charged for local calls. ARTDIO IPH 2.3. Package Contents ARTDIO IPH-102 Personal VoIP Gateway AC/DC Power Adapter RJ-45 Ethernet Cable RJ-11 Telephone Cable Quick Installation Guide CD-ROM 2.4.

  • Page 9: Getting To Know The Artdio Voip Gateway

    3. Getting to know the ARTDIO VoIP gateway 3.1. ARTDIO IPH-102’s Front Panel Indicators POWER When the power is connected, the LED turns green ALARM The red light “On” indicates that the configured phone number does not match the phone number of the...

  • Page 10: Artdio Iph-102'S Back Panel

    3.2. -102’s Back Panel ARTDIO IPH Ports LAN/Internet Your Modem connect to (RJ-45 cable) Connects your PC to operate manually FAX/PHONE Connects your phone set or FAX machine LINE Connects to the phone line to the wall outlet Can be connected to a Caller ID machine...

  • Page 11: Information Required Before Installation

    IP Address for operation. Before installation, you need to know how to get an IP address. Static ARTDIO IPH IP, DHCP IP or PPPoE IP can be used. The following table helps you to decide what information you need. If your ISP offers static IP, you may need to obtain an IP from MIS personnel in order to prevent an IP conflict.

  • Page 12: Password For Web Based Management

    1000 Series VoIP Gateway 4.3. Password for Web Based Management You will need to prepare a password for Web Based Management. It can be digits, letters or combination ranging from 1 to 6 digits (E.g. 123). You will need this password to access the web Management Interface (browser based). If you don’t set...

  • Page 13: Installation And Parameters Configuration

    Internet, so it is essential that you use an IP sharing device to connect to your Cable Modem instead, and connect the PC and ARTDIO IPH your IP sharing device, turn off your Cable Modem and the IP sharing device, and re-turn on again, it will re-register your MAC Address of the IP sharing device automatically.
  • Page 14 1000 Series VoIP Gateway...

  • Page 15: Connection Type 1: With An Ip Sharing Device

    Use the RJ-45 cable to connect “LAN/Internet” socket of your device with the Hub. Connect the power adapter, wait until”CPU/ACT” LED on the front panel is on, the hardware installation has done. 1000 Series VoIP Gateway itself, the ARTDIO IPH...

  • Page 16: Connection Type 3: Connected In The Office

    5.3.1. Step 1: Set the Regional ID The default Regional ID is printed on the label located at the bottom of the device, showing similar as like below: If you are installing the device in the default region, skip to next step. 1000 Series VoIP Gateway...
  • Page 17 If you are installing the device at the region not in the regional ID list, then you need to connect a PC to modify the information to fit your region. Use the provided Ethernet cable to connect your PC to the port labeled “PC”, located on the rear panel of ARTDIO IPH. Country ID NO.
  • Page 18 Because ’s default IP setting is 192.168.0.2, you must configure your PC to the same Subnet. 192.168.0. X ARTDIO IPH for example. The following example uses 192.168.0.5 for the IP Address and 255.255.255.0 for the Subnet Mask After you have completed the PC’s IP Address setting, restart the PC to let the new settings take affect.

  • Page 19: Step 2: Ip Setting

    Since a lot of the configuring procedures in the following sections are using a telephone to modify the settings. Configuring via the phone set will be described first. ARTDIO IPH Using a Telephone to Configure Follow the steps specified on the following figures:...
  • Page 20 ; “626” represents the Los Angeles area code 024453447# ; phone number 030# ; “0” is used to enable “manual” IP mode 04210*67*96*121# “#” key to end 626 (Los Angeles) 4453447 210.67.96.121 255.255.255.248 210.67.96.120 ; IP Address 1000 Series VoIP Gateway...

  • Page 21: Dhcp Mode

    Area Code Phone Number PPPoE Account PPPoE Password Web Management Password ; Default Gateway ; “123” is the Web Management password ; restarts to update information 626 (Los Angeles) 4453447 626 (Los Angeles) 4453447 85432102@earthlink.com 123456 1000 Series VoIP Gateway...
  • Page 22 1000 Series VoIP Gateway...
  • Page 23 Because ’s default IP setting is 192.168.0.2, you must configure your PC to the same Subnet. 192.168.0. X ARTDIO IPH for example. The following example uses 192.168.0.5 for the IP Address and 255.255.255.0 for the Subnet Mask. After you have completed the PC’s IP Address setting, restart the PC to let the new settings take affect.
  • Page 24 Use “WEB” (all capitals) for the User field, and “123” for the password field that you have previously configured. Click the “OK” button to access Management Interface page. The ARTDIO IPH’s IP Address 192.168.0.2 Enter Web Based Configuration Interface.
  • Page 25 5. Click the “BASIC” button at the top to go to the “BASIC” page. Select “Warm Start” to restart the system. After restarting, will use PPPoE to get its’ IP Address. ARTDIO IPH At this stage, the device should be able to use PPPoE to access the Internet. However, if you configured a wrong account number or password, your ARTDIO IPH address of 192.168.0.2, because...
  • Page 26 1000 Series VoIP Gateway...

  • Page 27: Configuring The Phone Number

    Connecting the ARTDIO IPH to the PBX extension line can also be connected to a PBX extension line as shown in the diagram below. However, the ARTDIO IPH unit does not support the digital line extension type. The methods for dialing and using are similar to a standard connection. One of the differences is that the phone number that needs...
  • Page 28 1000 Series VoIP Gateway 2. 130# ; to disable the auto-answering function (the factory default value is “Disable”) 3. Hang up your phone...

  • Page 29: Pbx Co Line Access (Trunk Access Code) Configuration

    PBX CO line access code with your ARTDIO IPH , so that it is able to acquire the external phone line of the PBX automatically. If the access code is not configured, ARTDIO IPH Auto IP Searching and Outbound transit call functions won’t work.
  • Page 30 7.2. Firewall for details. Step 2：Dial distributors’ ARTDIO IPH Get the phone number and IP Address of distributors’ refer to section 9.3.1. Use the Web Based Management interface to edit the static phone book for the detail). After the LED of “TIME SRVR”...
  • Page 31 3. Hang up the phone and redial to test Step 3：Dialing from a traditional phone line or mobile phone ARTDIO IPH Place a call from a traditional phone line or mobile phone to column titled “solutions” is suggestions to solve the problem.
  • Page 32 Step 6：Use ’s phone to place an IP call to remote ARTDIO IPH (Dial: # + phone number of called party + #) At this point, you should be able to place IP calls. However, if it does not work, and you hear a busy tone instead, count out how long the busy tone lasts.

  • Page 33: Placing Ip Calls

    6. Placing IP calls Besides ability to place IP calls, it also does well at maintaining the same method you use to place regular ARTDIO IPH’s calls. The following table demonstrates how to place both regular and IP based calls. Dialing Method...

  • Page 34: When The Ip Information Stored In The Dynamic Phone Book Is No Longer Correct

    1. Automatic IP Searching Procedure (recommended) Dial : ＊ + phone number + # will use the phone line to search the remote ARTDIO IPH connected to the remote ARTDIO IPH he/she will hear a busy tone and hang up the phone. At that point, the IP Searching process begins, please do not hang up.

  • Page 35: Making Ip Calls Between Artdio Iphs

    Dialing Method: “#” + telephone number of the recipient + “#” Examples: #4458275#, # 3579999#, and #011886282263368#. 6.2.3. Outbound Transit Calls (Placing calls from ARTDIO IPH to a traditional phone line via another ARTDIO IPH) Application: The dialed phone number must have the same area code as...

  • Page 36: Inbound Transit Calls

    To enter the configuring mode To delete MAC Address MAC: 80-05-E0 number + #”. If the password you entered is correct, your call will be ARTDIO IPH ARTDIO IPH at home must be enabled ARTDIO IPH 1000 Series VoIP Gateway at home.

  • Page 37: Sending Faxes Over An Ip Network

    6.3. Sending Faxes over an IP network You can send faxes through 6.3.1. Sending Faxes between ARTDIO IPHs over an IP network Application: Sending free faxes over an IP network between Dial method:” # + the fax number + ＊”...

  • Page 38: Special Conditions

    Fax Packets FTP software upgrade Web management 7.3. Bypassing the ARTDIO IPH When is connected to a PBX extension line, some PBX features such as Call Forwarding or other ARTDIO IPH functions that start with “＊” or “#” will not be available, this is because they are now being used by You can however dial “＊＊”...
  • Page 39 1000 Series VoIP Gateway...

  • Page 40: Web Based Management

    8. Web Based Management 8.1. Acquiring the ARTDIO IPH If you do not know the current IP address of your connected to ARTDIO IPH Follow the steps below: Pickup the phone and dial as follows: ##0000 ; to start the configuring mode ;to hear the IP Address(no “#”...
  • Page 41 1000 Series VoIP Gateway The following procedures demonstrate how to access ’s Web Based Administration. ARTDIO IPH 1. Open a Web browser window 2. Enter ’s IP address located on the LAN. ARTDIO IPH Press the “Enter” key, the screen will show a sub-menu for entering your username and password.

  • Page 42: Appendix

    Perform the following steps to do the IP Searching: Use the phone connected to ARTDIO IPH For example: 00216264451245 When the recipient answers the phone, ask him/her to press the “#” key twice. The searching process will then begin and both sides should hear the searching tone (a short beep every two seconds).

  • Page 43: Appendix B: Automatic Ip Searching Procedure

    “＊ + the phone number + #”. However, the Automatic IP Searching ARTDIO IPH process will start every time the phone number’s IP information can’t be found in the (built in) dynamic phone book. The acquired result after a successful searching process will be stored in the dynamic phone book and saved to the flash memory which will be updated every hour.
  • Page 44 IP information back. Since the automatic answering function is disabled, ARTDIO IPH the searching process will start until the called party answers the phone. The remote phone set connected to the remote will ring until somebody picks up the phone.

  • Page 45: Appendix C: Edit The Phone Book

    1000 Series VoIP Gateway If the number you are dialing can not be found in the phone book, ARTDIO IPH will use the phone line to reach the remote and acquire the IP information. Since the automatic answering ARTDIO IPH...

  • Page 46: Move A Dynamic Phone Book Entry To The Static Phone Book

    IP address, you can also use the manual or automatic IP searching process to ARTDIO IPH acquire the IP address first, and then you can move it into the static phone book. After the IP has been searched, follow the steps below to move it into the static phone book.
  • Page 47 Disable the automatic answer mode using a telephone set: Pick up the hand set and listen for the dialing tone 1. ##0000 ; to enter the configuring mode 2. 130# ; to disable Auto-answer mode 3. Hang up the phone 1000 Series VoIP Gateway...

  • Page 48: Appendix E: Phone Set Command Codes And Parameters

    0 disable, 1 enable 0~65535 0~65534 (limit to even port number only) 0 : disable ; 1: enable 0 : disable ; 1: enable 1 ~ 19 digits 0 : no forward ; 1: forward 1000 Series VoIP Gateway...
  • Page 49 Command Description Control Select Line Call Type ( ARTDIO only) Set PBX CO Line Access Code Manual IP Learning Control Select Greeting Mode Inbound/Outboun d Transit Call Control Add an Inbound Transit Call Password Delete an Inbound Transit Call Password...
  • Page 50 Listen for the Subnet Mask Listen for the Default Gateway Change the Web Based Management Interface Password Export the s IP ARTDIO IPH’ Information to a Add an FTP Server Password Line Port Transmission/Rec eiving Volume Adjustment Phone Port Transmission/Rec eiving Volume...
  • Page 51 2: alarm every day 2 digits (# stop play) 1: reset all; 2: preserve IP 1: do it *: start record (#: stop record) 0: start play (#: stop play) 9#: save #: exit record mode 1000 Series VoIP Gateway...

  • Page 52: Specifications

    9.6. Specifications ARTDIO IPH-102 Specification Voice Port Fax Transit Foreign Exchange Station (FXS) Interface Foreign Exchange Office (FXO) Interface Connector Type Voice Compression Voice Activity Detection (VAD) Echo Cancellation Jitter Buffer Input/Output Gain Packet Time Transmission Protocol Call Control Protocol...

  • Page 53: Management Function

    190mm x 25mm x 110mm ( IPH -102 ) 7.5”x .98” x 4.3” Operation temperature : 0℃to 50℃ Storage temperature: -10℃to70℃ FCC part 15 Class B CE Mark, UCCI LAN Interface 2 ports 10 / 100 Ethernet, Auto Negotiation (10/100 Mbps Auto Negotiation) RJ-45 1000 Series VoIP Gateway...

  • Page 54: Unit Mounting Dimension

    1000 Series VoIP Gateway 9.7. Unit Mounting Dimension...

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Iph-1000

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