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ArtDio IPC 1000 Series User Manual

Voice internet phone gateway
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Voice Internet Phone Gateway

User Manual

IPC
1000 Series
version：1.0 update date：2003/12/21
A
Dio Company Inc.
RT

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Summary of Contents for ArtDio IPC 1000 Series

  • Page 1: User Manual

    Voice Internet Phone Gateway User Manual 1000 Series version：1.0 update date：2003/12/21 Dio Company Inc.

  • Page 2: Safety Instructions

    6. The in-coming telephone line should always be connected to the FXO jack, or interface. It should not be connected to the FXS jack or interface, as this will cause damage to the product. 7. Please read all the instructions before using this product. Safety Instructions Warning ARTDio IPP 1000 Series...

  • Page 3: Table Of Contents

    4-2.2 SETTING THE IP---------------------------------------------------------------------------------------------------------13 4-2.3 SETTING THE WEB PAGE PASSWORD----------------------------------------------------------------------------14 4-2.4 SETTING THE PHONE NUMBER ------------------------------------------------------------------------------------14 5. SETTING FUNCTIONS------------------------------------------------------------------------------- 16 5-1 Inter-System Calls -------------------------------------------------------------------------------------------------------------16 5-1.1 SETTING EXTENSION NUMBERS ----------------------------------------------------------------------------------17 CALLING OUTSIDE LINES -------------------------------------------------------------------------------------------18 Table of Contents ARTDio IPP 1000 Series...
  • Page 4 5-15 CALLING RECORD SMDR ----------------------------------------------------------------------------------------------35 5-16 FAX OPERATION-----------------------------------------------------------------------------------------------------------35 6. WEBPAGE EXPLANATION------------------------------------------------------------------------- 36 6-1 Basic ------------------------------------------------------------------------------------------------------------------------------36 6-1.1 General ---------------------------------------------------------------------------------------------------------------------37 6-1.2 Inbound Transit ------------------------------------------------------------------------------------------------------------38 6-1.3 Outbound Transit --------------------------------------------------------------------------------------------------------39 6-1.4 Off-net Forward -----------------------------------------------------------------------------------------------------------40 6-1.5 Speed Dial------------------------------------------------------------------------------------------------------------------41 6-1.6 Barring Class---------------------------------------------------------------------------------------------------------------42 6-2 IP Settings -----------------------------------------------------------------------------------------------------------------------44 ARTDio IPP 1000 Series...
  • Page 5 9-2 Use Of The Web Management Page----------------------------------------------------------------------------------------61 9-3 Management Via telephone --------------------------------------------------------------------------------------------------61 9-3.1 Command Summary ------------------------------------------------------------------------------------------------------61 10. INTER-CONNECTION VIA IPN------------------------------------------------------------------- 62 10-1 IPN Control Port -----------------------------------------------------------------------------------------------------------62 10-2 IPP Setting IPN IP---------------------------------------------------------------------------------------------------------63 10-3 IPP WEB PAGE ------------------------------------------------------------------------------------------------------------64 11. SPECIFICATIONS------------------------------------------------------------------------------------ 65 ARTDio IPP 1000 Series...
  • Page 6 ARTDio IPP 1000 Series 12. APPENDIX --------------------------------------------------------------------------------------------- 66 12-1 List of Region ID By Country----------------------------------------------------------------------------------------------66...

  • Page 7: Preface

    All extensions can easily be assigned to one of 6 barring classes. SMDR： The IPP has SMDR call display based on an RS-232, which shows the number being called, and length of call in real time. This can be recorded via PC for monitoring purposes. ARTDio IPP 1000 Series...

  • Page 8: Additional Ipp Features

    ARTDio IPP 1000 Series 1-2 ADDITIONAL IPP FEATURES Transit-in Call for Remote Use： When away from home or office, you may call into your IPP unit to connect with the IP network. Call Forward Feature： Provides a follow-me service. You can receive calls via any IPP unit in the local area you are Support T.38 Fax Relay：...

  • Page 9: Package Contents

    ARTDio IPP 1000 Series 2. PACKAGE CONTENTS VoIP Gateway AC power adapter with cable Mounting rack CD-ROM 8 IDC connectors User’s Manual...

  • Page 10: Panel Features

    3-3 MODULES The IPP incorporates two modules：4 FXO + 4 FXS、8 FXS. The front panels for these modules are shown below. Front Panel- 4FXO + 12 FXS ports 4 FXO + 4 FXS 8 FXS ARTDio IPP 1000 Series...

  • Page 11: 3-3.1 Indicator Description

    TIME SERVER On-line Flash TIME SERVER Connecting TIME SERVER Off-line Auto Answer Engaged Auto Answer Disengaged Description Connects to telephone or fax Connects to line RJ-45 Connects to internet RJ-45 Connects to local LAN SMDR call recording Console ARTDio IPP 1000 Series...

  • Page 12: Basic Installation

    ARTDio IPP 1000 Series 4. BASIC INSTALLATION 4-1 HARDWARE CONNECTIONS 4-1.1 Connect Power and Telephone Lines 4-1.2 PC Connection...

  • Page 13: Confirming And/Or Changing Region Id

    If your ISP offers static IP, you may need to obtain an IP from MIS staff to prevent an IP conflict. Otherwise, DHCP (as provided by most broadband cable), and PPPoE (provided by most ADSL broadband providers) will work correctly. ARTDio IPP 1000 Series...

  • Page 14: 4-2.2 Setting The Ip

    IPP unit, and the IP it is using as a ‘virtual server’. DHCP Mode Account Number Password This information is normally provided by your ISP . If you don’t have this information, contact your ISP. ARTDio IPP 1000 Series...

  • Page 15: 4-2.3 Setting The Web Page Password

    Go to the IPP website, by entering the IP address. You will see a page such as the example below. Type in the user ID (default is WEB) and the password previously set, select Enter, and you will access the web management page. ARTDio IPP 1000 Series...
  • Page 16 Phone Number：Enter your local phone number in the Phone Number field Click ‘Apply’ at the top right of the page. Select ‘Warm Restart’ in the System Restart field drop-down box. Click ‘Apply’. To use the console, use the following procedure： Does not support the feature. ARTDio IPP 1000 Series...

  • Page 17: Setting Functions

    IPH/IPC unit FXS port <IP Calls Access Code> + IPH/IPC + Phone + “#” IPE FXS via IPN <IP Calls Access Code> + IPN ID + “#” 886-2-26951111 Carrier 886-2-8226-8888 Taipei … IPN ID 111 886-2-2955-3368 ARTDio IPP 1000 Series Carrier 1-644-1234567 …...

  • Page 18: 5-1.1 Setting Extension Numbers

    U.S. extension 11 calling Taipei extension 22：Extension 11 pick-up the receiver, dial #88628226888822# 5-1.1 SETTING EXTENSION NUMBERS To set extension numbers, select ‘CHANNEL’ on the Web Management Page. You will see a summary of the current configuration. Place: Taipei IPP 886-2-8226-8888 11-22 ARTDio IPP 1000 Series Place: USA IPP 1-644-1234567 11-22...

  • Page 19: Calling Outside Lines

    Each FXO can be assigned to one of two trunk groups. All in-coming lines can be assigned to one trunk, the other trunk being inactive. Any extension can work off either trunk group by dialing the appropriate ‘Trunk Group Access Code’. ARTDio IPP 1000 Series...

  • Page 20: 5-2.1 Assigning Trunk Group Access Code

    Assign the trunk group access codes in the fields： Trunk Group1 Access Trunk Group2 Access In the example above the Access Code for Trunk Group 1 is ‘9’, and the Access Code for Trunk Group 2 is ‘8’, for any extension. ARTDio IPP 1000 Series...

  • Page 21: 5-2.2 Assigning In-Coming Fxo Line To A Trunk Group

    In the example below, Channel 3/1 has been assigning to Trunk Group 1. 5-3 Call Transfer Any extension can transfer a call to： Any extension on the local IPP unit Any other IPP unit extension Any IPH/IPC unit FXS access port Any IPE FXS access port via IPN ARTDio IPP 1000 Series...

  • Page 22: Call Pickup

    Flash button + extension ‘*’ + IPP unit tel. number + Extension + ‘#’ ‘*’ + IPP unit tel. number + ‘#’ ‘*’ + IPE, IPN ID + ‘#’ ARTDio IPP 1000 Series Example *8226336814# (82263368 is IPP unit tel. number，14 is Extension) *82263368# (82263368 is IPP unit tel.

  • Page 23: Call Forward

    In the ‘Call Forward (Phone Only)’ section： Enter a IPP phone number in the ‘Forward to： Enter a phone number in the ‘Offnet To： Click ‘Apply’ ARTDio IPP 1000 Series ’ field (IPP Phone Number) ’ field (Offnet Phone Number)

  • Page 24: Operator

    The ‘OPERATOR’ function of the IPP will forward calls to： Any internal extension Any IPP unit extension Any IPE unit via IPN Any phone number ARTDio IPP 1000 Series Command Select “Enable” Extension # Local IPP phone number + Ext.

  • Page 25: Speed Dial

    Setting the speed dial access code： Select ‘ADVANCED \ NUMBERING PLAN’ on the Web Management Page. In the access code section enter a speed dial access code (0-99) in the ‘Speed Dial’ field. Click ‘Apply’ ARTDio IPP 1000 Series...
  • Page 26 ARTDio IPP 1000 Series Setting the speed dial phone number： Select ‘BASIC \ SPEED DIAL’ on the Web Management Page Enter the desired number(s) in the ‘Index’ field Click ‘Apply’...

  • Page 27: Voip Calls Budget Control

    VoIP volume must be limited to accommodate your system’s bandwidth. Setting the VoIP Calls Limit： Select ‘ADVANCED \ NUMBERING PLAN’ on the Web Management Page In the Access Codes section, enter the IP call limit in the ‘IP Calls’ field. Click ‘Apply’ ARTDio IPP 1000 Series...

  • Page 28: Outbound Transit Calls

    1) Select ‘BASIC \ OUTBOUND TRANSIT’ on the Web Management Page In the MAC Address field set the remote unit(s) ‘MAC Address’ and ‘Phone Number’ In the Route Type field drop-down box select either ‘Toll’ or ‘Local’ Click ‘Apply’ IPN ID 111 8610-2955-3368 ARTDio IPP 1000 Series 1-111-1234567 U.S. …...
  • Page 29 Select ‘ ADVANCED \ TRUNK GROUP’ on the Web Management Page In the ‘Remote Access’ field drop-down box select ‘True’ Click ‘Apply’ 8) Select ‘BASIC \ GENERAL’ on the Web Management Page In the ‘Configuration’ section select ‘Enable’ in the ‘Transit Call’ field drop-down box ARTDio IPP 1000 Series...

  • Page 30: Inbound Transit Calls

    In the following diagram, a IPP receives, and transfers an in-coming call to IPE. The outside caller dials the IPP unit’s phone number, and when he hears the greeting dial, # + inbound transit password + #111# (111 being the IPN ID for IPE). ARTDio IPP 1000 Series...

  • Page 31: Inter-Connecting With Other Iph/ Ipe Units

    2、A IPE unit calls Ext. 11 of a IPP unit in Taipei, by dialing ： #1 00 886 2 8226 8888 11# 。 (#1 is the IPE access code to IPP units). IPN ID 111 886-2-2955-3368 ARTDio IPP 1000 Series Carrier 1-111-1234567 U.S.

  • Page 32: System Function

    We are not able to connect you with that extension. Please re-dial. All extensions are busy, please wait for your connection. Thank you. It is after office hours. Please dial an extension, or call again during office hours. ARTDio IPP 1000 Series Carrier 1-644-1234567 U.S. …...

  • Page 33: Numbering Plan

    # after hearing confirmation response of two beeps begin recording, dial # when recording is finished dial # after hearing confirmation response of two beeps begin recording, dial # when recording is finished dial # after hearing confirmation response of two beeps ARTDio IPP 1000 Series...

  • Page 34: 5-14.1 Create A Barring Class

    Assuming the device is located in San Jose (USA), the setting shown below only allows local calls. Long distance (1) or international (001) calls would not be allowed. However, Beijing (0018610) is allowed as it is included in the exception table. Attribute ACCEPT： Barring Table： Exception Table： 0018610 ARTDio IPP 1000 Series...

  • Page 35: 5-14.2 Changing A Barring Class Attribute

    Attr) from the selected barring class before assigning a new attribute. 5-14.3 Assign Barring to a Extension Select ‘CHANNEL\CONFIGURATION’ on the Web Management Page. Select Class in the ‘Barring Class ID’ field at the bottom of the page, Click ‘Apply’. ARTDio IPP 1000 Series...

  • Page 36: Calling Record Smdr

    2) In the T.38 FAX Relay section, select ‘Yes’ in the ‘Support T.38’ field drop-down box 3) Click ‘Apply’ 16 00:36:51 00:00:14 2 88624202 15 00:37:55 00:00:04 2 88624202 14 00:36:51 00:00:14 1 88624202 Time of Time of connection Disconnection 1) Local 2) Long Distance ARTDio IPP 1000 Series Calling Unit Phone Number...

  • Page 37: Webpage Explanation

    ARTDio IPP 1000 Series 6. WEBPAGE EXPLANATION 6-1 Basic...

  • Page 38: 6-1.1 General

    Enter the local area code. Enter the Phone Number of IPP unit IPN ID Select the system restart mode ‘None’ /’ Cold Restart’ / ‘Warm Restart’. ARTDio IPP 1000 Series Default (Read Only) (Read Only) (Read Only) (Read Only)

  • Page 39: 6-1.2 Inbound Transit

    Passwords must be 1-8 digits. Delete password. Maximum four sets of password can be deleted at the same time. ARTDio IPP 1000 Series Default (Read Only) 32 (Read Only) 0 (Read Only) None...

  • Page 40: 6-1.3 Outbound Transit

    1. MAC Address: Enter MAC address of the device to be removed. For example, 00-03-62-80-13-49. Clear attempts and duration of MAC address device entered. Enter ‘MAC address’ and click ‘Apply’. ARTDio IPP 1000 Series Default (Read Only) 0 None None None...

  • Page 41: 6-1.4 Off-Net Forward

    Lists all devices permitted off-net transit, and their call attempts/duration (Read Only) Set permitted phone numbers for off-net forward calls. Delete phone numbers from off-net forward calls. Clears attempts and duration of phone number entered. Enter phone number and click ‘Apply’. ARTDio IPP 1000 Series Default...

  • Page 42: 6-1.5 Speed Dial

    Description The maximum entries that can be set Page： 1-5 Index：speed dial index Speed Dial Number：Phone number Index：speed dial index Enter index number to be changed. Enter new phone number and click ‘Apply’. ARTDio IPP 1000 Series Default None None...

  • Page 43: 6-1.6 Barring Class

    Item Field Class Class Entry Information Name Attribute Description Select barring class from ‘Class Entry’ field drop down box. Click ‘Select’. The name of the class Display the attribute ARTDio IPP 1000 Series Default (Read Only) None (Read Only) N/A...
  • Page 44 The exception list shows all the exception numbers which have been assigned to each attribute that has been assigned to the selected barring class. ARTDio IPP 1000 Series Default (Read Only) (Read Only)

  • Page 45: Ip Settings

    ARTDio IPP 1000 Series 6-2 IP Settings...
  • Page 46 Enter the DNS Server address e.g. 168.95.1.1(Taiwan) Enter an alternate DNS Server address Enter IPN IP address Enter IPN Control Port Enter User name Enter Password Confirm the password ARTDio IPP 1000 Series Default Manual 192.168.0.2 255.255.255.0 192.168.0.1 None None...

  • Page 47: Advanced

    4 Redundant Packets 5 Redundant Packets Set the number of redundant packets in high speed. No Redundant Packets 1 Redundant Packet 2 Redundant Packets ARTDio IPP 1000 Series Default 200 msec 100 msec 100 msec 0.8 sec 14400 bps 3 Redundant Packets...

  • Page 48: 6-3.2 Numbering Plan

    Sets call pick up access code Select an operator code from the ‘Operator Code’ field drop-down box Operator To: ’ field drop-down box Enter a maximum number for IP calls in the field drop-down box ARTDio IPP 1000 Series Default None None None None...

  • Page 49: 6-3.3 Trunk Group

    ‘True’, or ‘False’ , Click Apply. Assignment of in-coming line to trunk group 2 Permits Transit Call for group. In the ‘Remote Accessible; field drop-down box, select ‘True’, or ‘False’ , Click Apply. ARTDio IPP 1000 Series Default 4/1，4/2，4/3，4/4 False None...

  • Page 50: Channel

    Displays extension operating status Displays extension fax enablement Displays trunk group assignment Displays local extension assignment Displays extension barring group assignment ARTDio IPP 1000 Series Default (Read Only) 4 groupings of 4 ports each (Read Only) FXS / FXO (Read Only) Enable...

  • Page 51: 6-4.2 Configuration

    Click ‘Apply’ Enter offnet phone number to receive calls forwarded from the extension. Click ‘Apply’ Select the extension’s Barring Class ID Select the extension’s Trunk Group ID ARTDio IPP 1000 Series Default Enable Disable None None...

  • Page 52: Phone Book

    Select ‘Yes’ or ‘No’ Display the maximum phone book entries Display the number of phone book entries List all phone number that are in the database (Read only) ARTDio IPP 1000 Series Default None (Read Only) (Read Only) None None...

  • Page 53: Access Code

    ARTDio IPP 1000 Series 6-6 Access Code...
  • Page 54 For example dialing 9PP, would allow a 2 second pause. Controls the function of Manual IP Learning. Select ‘Enable’ or ‘Disable’ Click ‘Apply’ ARTDio IPP 1000 Series Default Depends on the region ID configured Depends on the region...

  • Page 55: Special Applications

    (e.g.192.168.1.1:80). The mapping should be as follows: TCP port 80 <-> 192.168.1.1. WAN side (Public IP) IP Sharing LAN side LAN side (Private IP) (Private IP) Architecture with IP sharing device ARTDio IPP 1000 Series Carrier Ethernet Phone Line (Private IP)

  • Page 56: 7-1.2 Tested Ip Sharing Devices

    DMZ must be configured. Only one IPP is allowed. Software Model Version UDP port 2000 must be configured as a Virtual Server. 4.1.25 Special configurations are not required. Special configurations are not required. ARTDio IPP 1000 Series Test Result Test Result...

  • Page 57: 7-1.3 Ip Sharing Devices Not Recommended

    3CRWE50194 HomeConnect WildFire Linux 2.2 Windows 2000 Windows Windows NT4.0 Port Type UDP 2000 UDP 4000 – 4031 UDP 4032 – 4047 TCP 21 TCP 80 TCP 23 ARTDio IPP 1000 Series Test Result Incompatible Incompatible Incompatible Incompatible Incompatible Incompatible...

  • Page 58: File Manamement

    Enter the IP address, User Name, (default：FTP ), Password (the FTP Password is the same as the console’s, and default is empty), and Port Number：21 File Type System Configuration System Configuration Greeting #1 Greeting #2 Greeting #3 Greeting #4 Greeting #5 RUN File ARTDio IPP 1000 Series Description Greeting Greeting Greeting Greeting Greeting Software...
  • Page 59 Gateway File. Download software to PC hard disc, Select ‘RUN’ click ‘Upload’ at the top of the page. Note：The updated file must be the same name as the original gateway file, for example: hfIPPx.run). ARTDio IPP 1000 Series...
  • Page 60 Web Management Page, select ‘Cold Re-start’ in the ‘Re-start’ field drop-down box. The update is complete. Note：To confirm the update has been successful go to Web Management Page, ‘BASIC’, and see that the ‘Software Version’ field has changed. ARTDio IPP 1000 Series Confirm the software version...

  • Page 61: Network Management

    Set service port number Description Show the IP address of domain name server FastEthernet port status and configuration Display the session command history Display IP configuration Show current operating configuration System hardware and software status ARTDio IPP 1000 Series...

  • Page 62: Use Of The Web Management Page

    1~5 (1digit) Record Greeting File (1~5) 1: Enable 1~5 (1digit) select Greeting File(1~5) ＊ Start record ＃ End record ０ Start Play back ＃ Stop play back ９ Start save ＃ Stop save ＃ Leave record state ARTDio IPP 1000 Series...

  • Page 63: Inter-Connection Via Ipn

    ARTDio IPP 1000 Series 10. INTER-CONNECTION VIA IPN When IPP is configured as a IPN IP and port number, the IPP will join the IPN group. IPN must be configured as the MAC and phone number of IPP. 10-1 IPN Control Port...

  • Page 64: Ipp Setting Ipn Ip

    ARTDio IPP 1000 Series 10-2 IPP Setting IPN IP...

  • Page 65: Ipp Web Page

    ARTDio IPP 1000 Series 10-3 IPP WEB PAGE Open the web page to confirm the setting is working. Select BASIC/GENERAL...

  • Page 66: Specifications

    Software Up-grade General Information Power Power consumption Dimension Working environment EMI certification PTT regulations Safety ARTDio IPP 1000 Series 4 FXO + 12FXS T.30/T.38 Transport protocols Loop start, 2 wire IDC connectors G.711/G.729AB VAD, CNG G.165/G.168 16ms Adaptive jitter buffer management...
  • Page 67 New Zealand Spain British ID NO. Country ID NO. Country Australia Philippines Canada Vietnam India Malaysia Mexico Singapore Slovenia Switzerland ARTDio IPP 1000 Series ID NO. Country Portugal China Russia France Germany Italy Japan Netherlands South Africa Taiwan Thailand Iran Dubai...

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