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ArtDio IPE 1000 Series User Manual

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The Voice Gateway

User Manual

IPE 1000 Series
version：1.0 update date：2004/1/2
A
Dio Company Inc.
RT

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  • Page 1: User Manual

    The Voice Gateway User Manual IPE 1000 Series version：1.0 update date：2004/1/2 Dio Company Inc.
  • Page 2 FXS interface: A Foreign Exchange Station (FXS) interface is used to connects to a standard telephone, fax machine, trunk side of PBX, or to other FXO interfaces. It will supply ring, voltage, and dial tone. So it is very important not to connect the FXS interface to the wrong device that are not listed above, it will damage the voice gateway or the voice gateway will damage the device on the other end.

  • Page 3: Table Of Contents

    1.INTRODUCTION ... 6 Functions of the PBX VoIP Gateway ...6 1.1.1 Removes the heterogeneous PBX system barrier ...6 1.1.2 Enables Toll-Bypassing advantages...6 1.1.3 Foreign Exchange Advantages ...7 1.1.4 Hot-Line Application...7 1.1.5 Telecommuter Application...8 BASIC APPLICATIONS OF THE PBX VOIP GATEWAY ... 9 Internal Calls ...9 Calling From Stations To Remote PSTNs...10 Calling From PSTNs to internal Stations ...10...
  • Page 4 Adding A New Slave Device to the Group ...30 BASIC CONFIGURATION... 35 System Console Modes ...35 System Management ...35 4.2.1 Information-Web Management...36 4.2.2 Console Commands -System Information...38 4.2.3 Registration-Web Interface...39 4.2.4 Registration Information- Console Interface ...42 4.2.5 Configuration-Web Interface ...42 4.2.6 Configuration Information- Console Interface ...44 4.2.7 Numbering Plan-Web Interface ...45 4.2.8 Numbering Plan Information- Console Interface ...48...
  • Page 5 4.4.5 Call Status...72 Management Interfaces...73 4.5.1 Web Management ...73 4.5.2 Console Commands...75 Software Upgrade...76 4.6.1 Console Commands...78 Additional Console Commands...79 PHONE SET INTERFACE CONFIGURATION PROCEDURES... 81 Configuration procedures ...81 Greeting Message Recording Procedure ...82 Configurable Items...83 5.3.1 Data Range ...83 5.3.2 Configurable Items ...83 FIREWALL CONFIGURATION...

  • Page 6: Introduction

    1.Introduction This guide explains how to configure the PBX VoIP gateway using the system console commands and web management interface. This manual is designed for the technicians responsible for configuring the gateway. The candidates should have technical networking background and PBX VoIP gateway experience. They must also have a working knowledge of VOIP fundamentals.

  • Page 7: Foreign Exchange Advantages

    1.1.3 Foreign Exchange Advantages The toll-free advantage can also be extended to access remote PSTNs. A Company can set up a PSTN line in a remote office in a foreign country. Domestic users can then access the remote PSTN through the PBX gateway while paying local or long distance phone rates instead of International phone rates.

  • Page 8: Telecommuter Application

    1.1.5 Telecommuter Application In a company, some of the people are asked to travel around or work at home. With PBX gateway, can provide the application to allow the user take a small box travel around or install in home, the user can receive the phone that call to his desk wherever.

  • Page 9: Basic Applications Of The Pbx Voip Gateway

    2. Basic Applications of the PBX VoIP Gateway 2.1 Internal Calls The VoIP Gateway is designed to be the tie trunk of the PBX, which means that when two or more PBXs are tied with VoIP connections, the extension line on the remote PBX will function as an extension of the local PBX.

  • Page 10: Calling From Stations To Remote Pstns

    2.2 Calling From Stations To Remote PSTNs PBX VoIP gateways that have the FXO interface are able to make phone calls from extensions of the PBX to remote PSTN users through an IP network. The following example demonstrates how a user on extension "209"...

  • Page 11: Transit Calls From Pstns To Remote Pstns

    Fig 2 Example of calling from PSTN to internal stations 2.4 Transit Calls From PSTNs to Remote PSTNs The following example is designed for telecommuters or administrative users that need to access the remote PSTN in another office. This application allows the user to call from a local PSTN to a remote PSTN through the PBX VoIP gateway.
  • Page 12 Fig 3 Example of making transit calls from PSTNs to remote PSTNsQuick Installation...

  • Page 13: Quick Installation

    3. Quick Installation 3.1 Quick Start Plug in the Ethernet Cable, Null Modem cable and switch on the device to begin the configuration procedure. Configure the IP Address, subnet mask, Default Gateway to make the device reachable from the network. Configure the device’s prefix .
  • Page 14 Fig 4 The master is responsible for maintaining the member list Fig 5 When a new Slave is added to the group registrar.
  • Page 15 Fig 6 The master updates the new member list and sends it to each member Fig 7 The master will synchronize the member information with each member. Device Role MUST Parameters Master Prefix Group ID MAC address of Slave devices Slave Prefix Group ID...

  • Page 16: Working Under A Nat Networking Environment

    3.3 Working Under a NAT Networking Environment IP addresses are limited; because of this, not all devices on the Internet can have their own public IP address. An application is available that allows users to use a private IP address by utilizing a NAT (Network Address Translation) server.
  • Page 17 some settings do not need an adjustment on the NAT server, such as the SMC barricade The master must have a public IP address Only one slave device with a private IP address may be installed on each NAT domain. This means that cascading to increase the density of channels by using private IP addresses is not supported Some In-bound/Out-bound address translation rules may time out on a NAT server.

  • Page 18: Utilizing Qos Advantages

    3.4 Utilizing QoS advantages The PBX voice gateway is equipped with QoS capabilities. This provides higher priority for voice than data from the LAN. However you must install the device according to the following diagram in order to give voice output a higher priority than data output from a LAN.

  • Page 19: Connectors And Led Indicators

    Fig 10 Diagram showing utilization of embedded QoS functions while stacking the devices 3.4.1 Connectors and LED Indicators WARNING: Please ensure that the cables that will be connected to the FXS interfaces on the PBX VoIP gateway are not connected to any power source ("0" voltage). Front Panels 19-inch model Fig 11 19-inch models Front Panel...
  • Page 20 1 FXS and 1 FXO Model 2 FXS and 2 FXO Model 4 FXS Model 4 FXO Model Fig 14 7-inch model Rear Panel...
  • Page 21 Connectors Description Connectors Type To WAN RJ45 with MDI-X 10/100 Ethernet To LAN RJ45 with MDI 10/100 Ethernet EIA-232 DB-9 DTE POTS Ports IDC Jack or RJ-11 jack Power ED Description Label 10/100 LNK/ACT Etherne 100Mbps Port LOOP/ RING Inform ation Device Power...

  • Page 22: Initial Configuration Of The Gateway

    3.5 Initial configuration of the Gateway You must configure the Gateway to allow you to distinguish multiple PBX VoIP gateways from each other. You may also want to configure a password for the gateway to prevent any unauthorized access. 3.5.1 Using the System Console The following process shows how the host name and password can be configured via the system console.
  • Page 23 To configure the password for read and write privileges The privileges are divided into read-only and read-write with a different password for each privilege. After you have issued this command, you will then be asked to enter this password each time you enter privileged mode.

  • Page 24: Ip Configuration

    3.6 IP Configuration You must configure the IP address, subnet mask and default gateway so that the PBX VoIP Gateway is able to connect to the IP network. Since the device provides a 10BASE-T/100BASE-TX Ethernet interface with a default auto-negotiation setting, it should work like a plug-and-play device; therefore a manual configuration should seldom be necessary.
  • Page 25 PBX GATEWAY#configure Enter configuration commands, one per line. End with CTRL/Z PBX GATEWAY (config)# Step 3: Assign the IP address and the subnet mask Command: PBX GATEWAY (config)#ip address <ip-address> <subnet-mask> PBX GATEWAY (config)#ip address 203.79.238.144 255.255.255.128 System must then be restarted PBX GATEWAY (config)# Step 4: Assign the default gateway Command: PBX GATEWAY (config)#ip default-gateway <address>...

  • Page 26: Obtaining An Ip Address From A Dhcp Server

    Using Phone Set Interface Step 1: Take the handset off the phone Step 2: Dial the PROG Access Code after hearing the dial tone (default is ##) Step 3: Enter the Password (default is 0000) Step 4: Enter code "02". Step 5: Enter the IP address as "203","*","79","*","238","*","144"...
  • Page 27 PBX GATEWAY (config)# Step 3: Enable DHCP Mode PBX GATEWAY (config)#ip state dhcp PBX GATEWAY (config)# Step 4: Back to Privileged Mode PBX GATEWAY (config)#exit PBX GATEWAY# Step 5: Restart the system to enable DHCP mode. After the restart command is issued, the system will prompt for a confirmation.

  • Page 28: Configuring The Master Device

    3.7 Configuring the Master Device Using the System Console Interface or Telnet Step 1: Enter Privileged Mode PBX GATEWAY>enable Password: ****** PBX GATEWAY# Step 2: Enter Routing Mode PBX GATEWAY#routing PBX GATEWAY (routing)# Step 3: Configure this device as the master gateway by setting its value to 0.0.0.0 Command: PBX GATEWAY (routing)#master_ip 0.0.0.0 PBX GATEWAY (routing)# (System must be restarted before the new configurations will take effect )
  • Page 29 agent. Reset system, [Y]es or [N]o? Yes Step 7: Configuring the Prefix for the gateway The prefix for the gateway should be assigned by the network administrator and configured to the device. It will be carried in the routing messages to notify the master device of its prefix for other gateways to route its calls.

  • Page 30: Adding A New Slave Device To The Group

    and "#" as the ending prompt. You will then hear the confirmation tone. Step 8: Enter code "05" to begin the group ID configuration. Step 9: Enter the group ID as "2009" and "#" as the ending prompt. You will then hear the confirmation tone.
  • Page 31 Password: ****** PBX GATEWAY# Step 2: Enter Routing Mode PBX GATEWAY#routing PBX GATEWAY (routing)# Step 3: Create an entry for this slave gateway Command: PBX GATEWAY (routing)#slave add <ffffff-ffffff, the MAC address of this Slave Device> PBX GATEWAY (routing)#slave add 000362-000004 PBX GATEWAY (routing)#show slave 0001.
  • Page 32 Using the System Console Interface or Telnet on the Slave Device Step 1: Enter Privileged Mode PBX GATEWAY>enable Password: ****** PBX GATEWAY# Step 2: Enter Routing Mode PBX GATEWAY#routing PBX GATEWAY (routing)# Step 3: Configure this device as the master gateway Command: PBX GATEWAY (routing)#master_ip 211.21.40.180 PBX GATEWAY (routing)# Step 4: Configure the group ID that is used for the entire group...
  • Page 33 The prefix of the gateway should be assigned by the network administrator and configured to the device. It will be carried in the routing messages to notify the master device of its prefix for other gateways to route its calls. Command: PBX GATEWAY (routing)#prefix <prefix for this gateway>...
  • Page 34 confirmation tone. System must now be restarted Step 10: Enter code "98" then press "1" and "#" as the ending prompt. You will then hear the confirmation tone andthe system will restart automatically. Step 11: Enter code "09" to begin configuring for prefix for this gateway. Step 12: Enter the prefix as "33"...

  • Page 35: Basic Configuration

    4. Basic Configuration 4.1 System Console Modes exit login enable EXEC disable 4.2 System Management The following general information is needed to configure the system with the appropriate routing information to route calls between PBXs and voice gateways. You must configure the prefix and group ID that will be used inside the group of PBX VoIP gateways.

  • Page 36: Information-Web Management

    4.2.1 Information-Web Management...
  • Page 37 Category Entry Description Information Host Name of the gateway for the Name system administrator to distinguish this gateway from others. It will also be used as a prompt in the system console. Location This entry allows the system administrator to identify the gateway’s location.

  • Page 38: Console Commands -System Information

    Category Entry Time System Restart Restart Mode 4.2.2 Console Commands -System Information Category Entry Information Host Name Location Software Version BootRom Version Board Version Board Version Host Up- Time Base Ethernet Address Date Time Date Time System Restart Restart Mode Description Current Time This pull-down menu allows you to...

  • Page 39: Registration-Web Interface

    4.2.3 Registration-Web Interface Category Entry Registration Current Device Role As Master As Slave Description Slave: This device is currently configured as a slave gateway. Master: This device is currently configured as a master gateway. Name of the gateway for the system administrator to distinguish this gateway from others.
  • Page 40 As a Master Category Entry Description Group ID The Group ID for PBX VoIP Act As Master Gateway Prefix The prefix is the code used to route a call to this gateway Slave Capacity The allowed capacity for slave Registration entries Quantity Current registered slaves...
  • Page 41 As a Slave Category Entry Act As Slave Group ID The Group ID for the PBX VoIP Prefix Master IP Address Group ID Hold Time The Group ID Hold time is used to protect the group ID, as well as to deter any would be intruders from stealing the device and re-installing it at another location.

  • Page 42: Registration Information- Console Interface

    4.2.4 Registration Information- Console Interface Category Entry Registration Group ID Routing Prefix Master IP Routing Add Slave Routing Delete Slave Group ID Hold Time Slave List Routing 4.2.5 Configuration-Web Interface The “show slave” option is only available using the console interface on the master gateway. . Console Mode Console Command group_id <number>...
  • Page 43 Category Entry Configuration Transit Call Function Transit Call Waiting Time Report Greeting Mode Auto Attendant Slave UDP Port Master UDP Port RTP Base Port No. Note 2 The master UDP port number on slave devices should be the same as the definition on the master device.

  • Page 44: Configuration Information- Console Interface

    4.2.6 Configuration Information- Console Interface Category Entry Routing Transit Call Function Report Greeting Mode Auto Attendant Master UDP Port Slave UDP Port RTP Base Port No. The CDR function is not provided in FXS only models. Console Mode Console Command transit_call Routing <enable/disable>...

  • Page 45: Numbering Plan-Web Interface

    4.2.7 Numbering Plan-Web Interface...
  • Page 46 Category Entry Numbering Country Code Plan Area Code Extension Digits Operator Code Office Code Capacity Exception Quantity Code List The list of Exceptional Office Entries Delete Entries Access Code Internal Local PSTN Transit If you assign “0” as the operator access code, please ensure that “0” is not also the long distance access code. If both the operator access code and the long distance access codes are assigned “0”, the PBX gateway will treat the number as a call to operator of your PBX.
  • Page 47 Category Entry Through Softkey Access Circuit Connect MGCP Prefix Outgoing Prefix "P" in large capital means pause for one second, while connecting the voice gateway to extension lines of PBX, it will take seconds for PBX to find an available PSTN connection for you. User can apply multiple "P" if user wants take pause for more than one second. Description While access the FXO ports, in order to dial out directly bypass to...

  • Page 48: Numbering Plan Information- Console Interface

    4.2.8 Numbering Plan Information- Console Interface Category Entry Routing Country Configuration Code Area Code Circuit Connect Cut_Through Code Dial Code Extension Digits Outgoing Prefix Internal Access Code International Call Access Code Long Distance Call Access Code Local PSTN Access Code Office Code Exception Operator...

  • Page 49: International Code-Web Interface

    4.2.9 International Code-Web Interface Category Entry International Dial Code Access Code (Outbound) International Capacity Access Code (Inbound) Quantity Code List Add Entries The Access Codes that you are going Description The number that is added before the Country code, Area Code and subscriber's telephone number to gain International Call access.

  • Page 50: International Code Information- Console Interface

    Delete Entries Note 4 The Inbound International Access Code is used to analyze the number that the gateway is receiving from analog voice interfaces. The received numbers are carried with this specified Inbound International Access Code, and the call will be routed to the remote gateway through the FXO interface to its PSTN.

  • Page 51: Long Distance Code-Web Interface

    4.2.11 Long Distance Code-Web Interface Category Entry Long Dial Code The number plus the Area Code Distance Access Code (Outbound) Long Capacity Distance Access Code (Inbound) Quantity Code List The list of Inbound International Entries Delete Entries Description and the subscriber's telephone number.

  • Page 52: Long Distance Code Information- Console Interface

    4.2.12 Long Distance Code Information- Console Interface Category Entry Long Dial Code Code Distance Access Code (Outbound) Long Code List Code Distance Access Entries Code Delete (Inbound) Entries Note 6 The Access Code here is the same as the code that you would be dialing locally to make a Long Distance call.

  • Page 53: Routing Table-Web Interface

    4.2.13 Routing Table-Web Interface Category Entry Routing Table Capacity Quantity Route List List of route entries with their /Modify Entries This function works only on gateways that are equipped with the FXO interface. For FXS only gateways, you will not be able to see the members list under the Topology icon using the Web Interface.

  • Page 54: Routing Table- Console Interface

    Delete Entries Note 7 For example, if a gateway is installed in the USA and is assigned to be the routing gateway for all calls in the group to Ottawa, Canada, the routing entry for this example will be 1613 with cost 1 .

  • Page 55: Pin Code Assignment-Web Interface

    4.2.15 Pin Code Assignment-Web Interface Category Entry PIN Code For Capacity Transit Call Quantity Code List The list of PIN codes that are Entries Delete Entries The PIN Codes are needed to make calls that dial from a PSTN, which then go through an IP network to a remote PBX gateway and then to the PSTN where the remote gateway is located.

  • Page 56: Pin Code Assignment- Console Interface

    4.2.16 Pin Code Assignment- Console Interface Category Entry Routing Code List Configuration Add Entries Routing Delete Entries Console Console Command Mode show pin Routing pin add <0-99999999> <1-99> WO Routing pin del <0-99999999> Data Type...

  • Page 57: Topology-Web Interface

    4.2.17 Topology-Web Interface Category Entry Topology Total Members Member List 4.2.18 Topology- Console Interface Note 9 There is no similar function in the Console Interface For models that are equipped with the FXO interface, the route list with the prefix will be displayed in the Member List. Description The number of members in the same group...

  • Page 58: Route Search-Web Interface

    4.2.19 Route Search-Web Interface Category Entry Route Search Address Route Entry 4.2.20 Route Search- Console Interface Note 10 There is no similar function in the Console Interface This function has the same restrictions as other routing table related functions. For example, you want to find an entry that is specified on a gateway without the FXO interface.

  • Page 59: Mgcp Configuration - Web Interface

    4.2.21 MGCP Configuration - Web Interface Category Entry System Call Agent MGCP Config Status Number of channel supported Gateway Call Agent 4.2.22 MGCP Configuration - Console Interface Category Entry MGCP gwid Configuration call-agent Configuration call-agent <string of name for mgcp_cha Description The status whether this voice gateway connect to call agent or...

  • Page 60: Tcp/Ip Configuration

    4.3 TCP/IP Configuration The TCP/IP can be configured through the system console and the Web management interface. There are two ways to obtain the IP address: 1. Manually assigned. 2. DHCP server assigned. You can select which way you prefer to obtain the IP by setting the IP State mode. If Manual is selected, the administrator must assign it manually.
  • Page 61 Category Entry Information IP State Next DNS server IP Address Console Commands Category Entry Information IP State Address Default Gateway server Description Defines the mode used to acquire an IP address: Manual: static address mode. The system administrator must assign the IP address directly from the system console or web page.

  • Page 62: Summary

    4.4 Channel Management Channel numbers and naming: There are up to 16 channels that PBX gateway can support and the minimum port density is two. For large port number series, the port naming is given in 4 ports a group. For 7-inches series, the port naming are given as its sequence.
  • Page 63 Category Entry Description Summary Channel The channel number. It displays Group/Port format. Port 2 in group 1 will be shown as 1/2 I/F Type Shows the port interface type. Operating Shows the operation status of Status this port. Enable/Disable Whether or not this port is T.38 configured to support the T.38 Fax relay...
  • Page 64 Console Commands PBX Gateway - PBX Gateway#sh channel group port mode admin ----- ---- ---- ------- --------- ------- ---- ---------- ----------- enable enable enable enable enable enable enable enable enable enable enable enable enable enable enable enable operation T.38 input gain output gain enable enable enable...

  • Page 65: Regional

    4.4.2 Regional The configuration shown in this page applies to each channel on the entire device. Category Entry Information Hook Flash Time Description Data Type Defines the time frame of a break that is to be treated as a Flash signal.
  • Page 66 Category Entry DTMF Play Duration Inter Digit Time Guard Time FXO Max. Fax T.38 Fax Relay Rate Low Speed Redundancy High Speed Redundancy Busy Tone Frequency Spec Cadence Console Commands Someone called this clearing signal "ring off" which is a signal that tells the other party that this call is terminated. This ring signal is different from the "ring in"...
  • Page 67 Category Entry Console Mode Console Command Information Flash Time Channel DTMF Play Duration Inter Digit Time There is no such function in the Command Busy Tone Frequency Line Interface Spec. Cadence Flash <200 – 1000> Not supported in the console Not supported in the console...

  • Page 68: Channel Configuration

    4.4.3 Channel Configuration The configuration shown in this web page applies to a single channel. You must select a channel and configure it to your particular specifications. Web Management Category Entry Channel Information I/F Type Admin State Enables/disables the channel. RW Description Data Type...
  • Page 69 Category Entry Description Operational Displays the current operational State states. T.38 Fax Device The maximum number of Relay Capacity channels that are permitted to be configured to support the T.38. Current The number of channels that Quantity are currently configured to support the T.38.
  • Page 70 Console Commands Category Entry Information Admin State Enable/Di sable Redundan cy at high data rate Redundan cy at low data rate Maximum Transmit Rate Show Fax Configurat Voice Codec Type Packet Time Input gain Output Gain Console Mode Console Command channel <group/port>...

  • Page 71: Statistics

    4.4.4 Statistics This web page shows the configuration and statistical information of each channel. You only have to select a channel number and click the refresh button. The gateway will then return a page showing its current configuration and statistical data. Web Management...
  • Page 72 Category Entry Channel Current Codec Type Packet Time (msec) Echo Cancellation Jitter Buffer (msec) DTMF Filter Busy Time (sec) Reset Busy Time FXO Loop Current Lost Counter Clear Loop Current Counter Call Attempt Successful Outgoing Call Incoming Call Displays the total number of Successful Incoming Call If the counter is greater than "0", then the Red alarm LED on the front panel will be lit.

  • Page 73: Call Status

    4.4.5 Call Status This web page shows the activities that are currently being performed on each port. Users must refresh the screen manually to check the current port activities. The formats that are displayed here are exactly the same as the CDR that shows from CDR ports (see Chapter 10 The Call Detail Record information) Web Management Command Line Interface This function is not provided through any command line interfaces such as the Console or Telnet.

  • Page 74: Management Interfaces

    4.5 Management Interfaces PBX VoIP Gateways are flexible with the Web Management Interface, Console Management Interfaces (through RS-232), Telnet and Phone Set Configuration Interfaces. You can configure the parameters for different management interfaces through the web management interface or through the management interface itself.
  • Page 75 Category Entry Description Password The session will be halted if the Threshold number of invalid password tries has reached the threshold. Please note that it applies only to the console and Telnet, it does not apply to the web interface. The value of 0 stands for no password threshold.

  • Page 76: Console Commands

    4.5.2 Console Commands Category Entry Line Session Console Timeout Data bits Console Password Threshold Silent Time Baud Rate Console Time Out Console Console Level Phone Password Console Console Command Mode Console time-out <0-255> in minutes data bits <7/8> password-thresh <0-255> Console silent-time <0-255>...

  • Page 77: Software Upgrade

    4.6 Software Upgrade The software upgrade can only be done through a TFTP server, therefore you must have a TFTP server running on the network and the new firmware must be saved on the server. You can issue a command to download it from the web management page or system console.
  • Page 78 Category Entry Description Firmware Version Displays the firmware version TFTP Server IP Address Specifies the IP address of the TFTP server. A domain name is also allowed. Download Specifies the path of the Path/File filename in the TFTP server Name such as: C:/runtime.tcw Start...

  • Page 79: Console Commands

    4.6.1 Console Commands Using the system console to upgrade the firmware is quite similar to using the Web management interface. You must run the TFTP server first. You must also assign the IP address of the TFTP server and filename separately.

  • Page 80: Additional Console Commands

    Category Entry TFTP Server Address Download Path/File Name Start Downloadi 4.7 Additional Console Commands Comands area auto_attn call_route code country cut_through dbflush delete nvram dial_code exit extension_len gid_tmr greet_mode Console Mode Console Command tftp server <ip-address | Configuration domain name> tftp filename <filename>...
  • Page 81 group_id Sets the group ID master_ip Sets the master's IP address internal_ac Sets the internal access code for inter-gateway calls intn_code Sets the international access code for in-bound analysis local_pstn_ac Sets the local PSTN trunk access code (if it exists) long_distance Sets the long distance access code for in-bound analysis office_excp...

  • Page 82: Phone Set Interface Configuration Procedures

    5. Phone Set Interface Configuration Procedures 5.1 Configuration procedures Dial Tone PROG Password Access Code Hook Off Confirmation Tone Item Data 2 Digits Confirmation Tone/Reject Tone Hook On Note 11 Use "#" as the ending prompt for the data entry. Note 12 The (factory default) value PROG Access Code is "##"...

  • Page 83: Greeting Message Recording Procedure

    5.2 Greeting Message Recording Procedure Dial Tone Hook Off Press 9# To record the greeting message into the PBX gateway, the user must switch to the recording mode after entering the Phone Set Configuration mode and pressing the item code “99”. If the user has already recorded a greeting message, he or she can use the item code “96”...

  • Page 84: Configurable Items

    5.3 Configurable Items 5.3.1 Data Range Syntax for the data descriptions: In the Phone Set Programming Mode, all data entered is a combination of the 12 keys shown on the keypad on the phone set panel. x or 0|1|2|3|4|5|6|7|8|9: Digits that range from 0 to 9 '*': Keypad "*"...
  • Page 85 Country Code Area Code Prefix Code Add an Inbound International Access Code Deletes an Inbound International Access Code Outbound International Access Code [1,3]f(0,9) Long Distance Access Code (adds both In-bound and Out-bound) Internal Call Access Code Transit Call Access Code Program Mode Access Code Sets the Local PSTN Access Code Deletes the Local PSTN Access...

  • Page 86: Firewall Configuration

    6. Firewall Configuration The PBX voice gateway uses UDP packets to transmit the call control signaling between devices, it also utilizes the normal RTP packets to transmit the voice streams. In order to allow communications to perform even thoughthe PBX gateway is installed behind a firewall, the network administrator must open the required ports and allow related protocols to pass through the firewall.
  • Page 87 On some firewall systems, you are not permitted to use well-known ports, in order to maintain security. In this case, users may need to change the default port numbers to allow the PBX gateway to function. Such modifications can be done through the Web/Console Management Interfaces (refer to [System]->[Configuration] in Web or [Routing] configurations in the Console).

  • Page 88: Regulation Compliance Information

    7. Regulation Compliance Information 7.1 FCC FCC Class A This Equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 89: Regional Tone Adjustment

    8. Regional Tone adjustment For most countries, the tone specifications are not the same. The differences in particular are with the definitions for Dial Tone, Ring Back Tone, Busy Tone and Reorder Tone. In order to make the PBX gateway capable of being installed in different countries, the device administrator can change the regional_id according to which country the device is installed in.

  • Page 90: Ftp For Software Upgrading, Configuration And Greeting Message Uploading/Downloading

    9. FTP for software upgrading, Configuration and Greeting Message uploading/downloading On the PBX Gateway series PBX gateway, it gives the user the option to upgrade the software using FTP, which is less time consuming then TFTP. By using FTP, users can upgrade the software on the PBX gateway or upload/download the greeting message that is stored in the device.

  • Page 91: The Call Detail Record Information

    10. The Call Detail Record information The CDR information is very useful for debugging the configuration settings and providing records for billing systems. If users only want to check the routing or numbering plan configurations, they can use the Web-based Call Status screen in the Channel Management. From the Web browser, users must refresh the screen to acquire the updated running status.

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