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ArtDio IPC 1000 Series User Manual

Voice internet phone gateway
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Voice Internet Phone Gateway

User Manual

IPC 1000 Series
version：1.0 update date：2004/1/6
A
Dio Company Inc.
RT

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  • Page 1: User Manual

    Voice Internet Phone Gateway User Manual IPC 1000 Series version：1.0 update date：2004/1/6 Dio Company Inc.

  • Page 2: Safety Instructions

    The phone line should always be connected to the LINE connector. It should not be connected to the PHONE/FAX connector as it may cause damage to the product. Please read all the instructions before using this product. IPC 1000 Series VoIP Gateway WARNING...

  • Page 3: Table Of Contents

    When the IP information stored in the dynamic phone book is no longer correct ...26 Voice Calls ...26 7.2.1 Making traditional phone calls (through your local PSTN) ...26 7.2.2 Making On-net IP calls between IPC units...26 Table of Contents IPC 1000 Series VoIP Gateway...
  • Page 4 8.2.3 SIP Inbound Authentication...39 8.2.4 STUN ...39 8.2.5 SIP Phone Book...39 Place SIP Calls ...40 WEB MANAGEMENT INTERFACE ... 41 The Tree Architecture of Web Management ...41 Parameters of Web Pages ...42 9.2.1 BASIC / GENERAL ...42 IPC 1000 Series VoIP Gateway...
  • Page 5 11.3.2 Moving a dynamic phone book entry to the static phone book ...66 11.4 Appendix D: Enabling/disabling the automatic answer mode ...66 11.5 Appendix E: Phone-Set Command Codes and Parameters. Phone-Set...67 11.6 Specifications ...71 11.7 Mapping table of characters used in PPPoE user name and password ...73 IPC 1000 Series VoIP Gateway...

  • Page 6: Preface

    2. Preface The IPC unit is a personal VoIP gateway developed using the latest in VoIP technology. Equipped with QoS capability, the IPC unit is able to provide enhanced voice quality while at the same time using limited bandwidth. It is also very simple to install and easy to carry and operate.

  • Page 7: Package Contents

    IPC 1000 Series VoIP Gateway 3. Package Contents The IPC 1000 series VoIP Gateway Unit AC/DC Power Adapter RJ-45 Ethernet Cable RJ-11 Telephone Cable User’s Manual CD-ROM...

  • Page 8: Panel Descriptions

    4. Panel Descriptions Front Panel IPC 1000 Rear Panel IPC 1000 IPC 1000 Series VoIP Gateway...

  • Page 9: Led Indicators

    “On” indicates that IPC is able to access the network’s Time Server. Forward “On” indicates that Call Forwarding is enabled. A. Answer “On” indicates that Auto Answer is enabled. IPC 1000 Series VoIP Gateway Link up Link down Sending/Receiving data packets 100Mbps...

  • Page 10: Connectors

    LAN/Internet Ports Console Port Console Description Connects to a telephone set or fax machine Connects to the phone line RJ-45 connector MDI-X connects to a Modem RJ-45 connector MDI connects to a PC RJ-45 connector IPC 1000 Series VoIP Gateway...

  • Page 11: Information Required Before Installation

    IP Sharing device to treat the IPC unit and the IP that it is using as a virtual server. DHCP mode Account Number Password This information is normally provided by your ISP. If you don’t have this information please contact your ISP. IPC 1000 Series VoIP Gateway...

  • Page 12: Sip Information

    The authentication information is for SIP proxy server or other SIP phone requested. Using index and SIP phone number mapping, you can use a standard phone to make SIP calls. IPC 1000 Series VoIP Gateway...

  • Page 13: Installation And Configuration

    Singapore New Zealand Spain Switzerland British Region ID Country ID NO. Country ID NO. Philippines Canada China Vietnam France India Italy Mexico Slovenia Taiwan Iran IPC 1000 Series VoIP Gateway Country Portugal Russia Germany Japan Netherlands South Africa Thailand Dubai...

  • Page 14: Step 2：Parameter Settings

    Using a Traditional Telephone to Configure the IPC unit Follow the steps specified on the following figure. Set next parameter Pick up the phone Dial “##0000” to enter configuration Command (two digits) + Parameter (variable length) + the Replace the phone IPC 1000 Series VoIP Gateway...

  • Page 15: Static Ip And Dhcp Mode

    ; restarts the IPC 13. Hang up the phone. The system should now restart. If your network is using DHCP, you should skip steps 8, 9, 10 and jump to step 11, while modifying step 7 to “031#”. IPC 1000 Series VoIP Gateway...

  • Page 16: Pppoe

    ＃＃0000 3638333732314048494*44554*4*44554# 373132334142# 981# 2. Use Console to configure user name and password of PPPoE: IPC >enable IPC #configure IPC 1000 Series VoIP Gateway ；You will hear 3 short tones. ；Set user name：83721@hinet.net ；Set password is 123ab ；Save and restart.

  • Page 17: Phone Number

    Because the IPC unit’s default IP setting is 192.168.0.2, you must configure your PC to the same subnet. 192.168.0.x for example. The following example uses 192.168.0.5 for the IP address and 255.255.255.0 for the subnet mask. IPC 1000 Series VoIP Gateway Items 8, 9, 10 can be omitted if this...
  • Page 18 Use “WEB” (all capitals), for the User field and “123” for the password field that you have previously configured. Click the OK button; you should now have access to the IPC unit’s web based management interface page. IPC 1000 Series VoIP Gateway...
  • Page 19 Click the “BASIC” button at the top to go to the BASIC page. Select “Warm Start” to restart the system. You can also perform a warm start using the phone by picking up the handset and dialing “##0000” then “981#”. After restarting, the IPC unit will use PPPoE to obtain it’s IP address. IPC 1000 Series VoIP Gateway “WEB” should be all Capitals...
  • Page 20 Click “IP setting” to open this display IPC 1000 Series VoIP Gateway Click the “Apply” button to apply any changes.

  • Page 21: Notice For Cable Isp Users

    Cable ISP and then have your PC and the IPC unit connect to the LAN side of the IP Sharing device. In the meantime call ISP to change the registered MAC address from your PC MAC address to the IP Sharing device’s MAC address. Because you IPC 1000 Series VoIP Gateway Click the “Apply”...
  • Page 22 WAN side is using a private IP address. Check the WAN side IP address to see if it is part of the following IP range. If it is, it is a private IP address. Private IP address range: 10.0.0.0 – 10.255.255.255 172.16.0.0 – 172.31.255.255 192.168.0.0 – 192.168.255.255 IPC 1000 Series VoIP Gateway...
  • Page 23 If you can’t hear the tone, it means that DTMF has been filtered by the central office switches. IP learning and Inbound Transit functions will not function. Please contact your local telephone company’s service department. IPC 1000 Series VoIP Gateway...
  • Page 24 5, it should work fine. However, if it does not work, and you hear a busy tone instead, count out how long the busy tone lasts. If the busy tone lasts about 4 seconds, this indicates that there may be network problems. If the busy tone ends soon after it starts, this indicates that the recipient is busy. Try again later. IPC 1000 Series VoIP Gateway...

  • Page 25: Placing Ip Calls

    Using a traditional phone while out to call a remote IPC unit via your local IPC unit. Using a traditional FAX machine while out to send a FAX to a remote IPC unit via your local IPC unit. IPC 1000 Series VoIP Gateway...

  • Page 26: When The Ip Information Stored In The Dynamic Phone Book Is No Longer Correct

    Dialing Method: “#” + telephone number of the recipient IPC unit+ “#” If this is the first time you are calling this number, you have to learn the recipient number’s IP manually before placing the IP call. For details IPC 1000 Series VoIP Gateway...

  • Page 27: Outbound Transit Calls (Placing Calls From The Ipc Unit To A Traditional Phone Line Via Another Ipc Unit)

    Pickup the phone and dial ##0000 27 8005*50# Description To enter the configured Mode To enter the MAC address and phone number: MAC: 80-05-E0 Phone number: 886-2-82263368 Description To enter the configured mode To enter MAC Address IPC 1000 Series VoIP Gateway...

  • Page 28: Inbound Transit Calls

    1) Pick up the handset and listen for the dialing tone. 2) Dial “##0000” (after which you will hear 3 short tones) 3) Dial “"221#" 4) Hang up your telephone. MAC: 80-05-E0 Description To enter the configured mode Enter “123” as the Inbound Transit password IPC 1000 Series VoIP Gateway...

  • Page 29: Sending Faxes Over An Ip Network

    How to dial: ‘#’ + ‘the Inbound Transit password’ + ‘#’ + ‘fax number’ + ‘＊’ The following example assumes the password is “123” Example：#123#82263368＊；#123#073936022＊；#123#00214087213333＊ Dialing Examples 7.4.1 Voice Examples The following example shows you how to make voice calls (including traditional and IP calls) between Taipei and Shanghai. IPC 1000 Series VoIP Gateway...
  • Page 30 IPC 1000 Series VoIP Gateway...

  • Page 31: Fax Sending Examples

    C. Taipei 8226-1111 7.4.2 FAX sending examples How to dial #002862164458275# 82261111 #002862164452222# #00886282263368# #00886282261111# 64452222 82263368 82263368 #123#002862164458275# (PIN Code：123) 002862164452222 (Regular international phone call) 64458275 #123#00886282263368# (PIN Code：123) 64458275 00886282261111 (Regular international phone call) IPC 1000 Series VoIP Gateway...

  • Page 32: Connecting The Ipc Unit To The Pbx Extension Line

    82263368220. Dialing Modes #002862164458276* 82262222 #002862164453333* #00886282263139* #00886282262222* 64453333 82263139 82263139(Wait for the greeting) #123#002862164458276* (PIN Code：123) 002862164453333 (Regular international phone call) 64458276(Wait for the greeting) #123#00886282263139* (PIN Code：123) 64458276 00886282262222 (Regular international phone call) IPC 1000 Series VoIP Gateway...

  • Page 33: Configuring The Phone Number

    Hang up the phone Length of called phone number on Outbound Transit Calls If the IPC unit has been configured with the PBX CO line access code, the IPC unit will presume that a PBX is connected. For IPC 1000 Series VoIP Gateway...

  • Page 34: Calling Examples

    A. ext. 220 8226-1111 Dialing 9,82261111 #002862164458275# #002862164452222# 9, 82261111 (Auto-answer must be enabled on IPC unit A) 220 (IPC unit A extension number) #123#002862164458275# 9,00286216445-2222 (Regular international phone call) 1. 82263368 (to PBX) 2. 220 IPC 1000 Series VoIP Gateway...
  • Page 35 3. #123#002862164458275# 00286216445-2222 (Regular international phone call) #00886282263368220# #008862110# #00886282261111# 64452222 1. 64458275 (goes to IPC unit B, auto-answer must be enabled) 2. #123#00886282263368220# 00886282263368 (Regular international phone call) 00886282261111 (Regular international phone call) 64458275 IPC 1000 Series VoIP Gateway...

  • Page 36: Sip (Session Initiation Protocol)

    Whether the endpoint functions as a UAC or a UAS depends on the UA that initiated the request. From an architecture standpoint, the physical components of a SIP network can be grouped into two categories: clients and servers. IPC 1000 Series VoIP Gateway...

  • Page 37: Sip Architecture

    SIP conferencing endpoints and other terminal types. This function includes translation between transmission formats and between communications procedures. In addition, the gateway also translates between audio and video codec and performs call setup and clearing on both the LAN side and the switched-circuit network side.

  • Page 38: Sip Configuration

    Enter domain name or IP address in ‘Registrar Setting’ field and select ‘Enable’. Select a channel Enter SIP phone number in ‘Public Address Setting’ field. Enter contact address in “Contact Address Setting’ field. Click ‘Apply’. SoftPhone IPC series IPC 1000 Series VoIP Gateway...

  • Page 39: Sip Outbound Authentication

    Following actions and configure the SIP parameters and please refer to section 9.2.14PHONE BOOK Enter WEB page Select PHONEBOOK \ SIP Enter numbers in ‘index’ field. Enter Name, Host and select via proxy or not. Click ‘Apply’. IPC 1000 Series VoIP Gateway \ SIP found WEB page.

  • Page 40: Place Sip Calls

    IPC 1000 Series VoIP Gateway Place SIP Calls After you have configured the SIP phone on the SIP phone book, you can easily make SIP call as follow: Pick up the phone 2. Dial “ *# ” + Index + "“#”...

  • Page 41: Web Management Interface

    9. WEB MANAGEMENT INTERFACE The Tree Architecture of Web Management HOME BASIC IP SETTING ADVANCED CHANNEL PHONE BOOK ACCESS CODE IPC 1000 Series VoIP Gateway GENERAL Inbound Transit Outbound Transit Off net Forward General Set Remote IPC SIP COMMON SIP OUTBOUND AUTHENTICATION...

  • Page 42: Parameters Of Web

    Display software version.(Read only) Version BootRom Display Boot Rom Version.(Read only) Version Hardware Display hardware Version.(Read only) Version Card Type Display IPC’s card type. (Read only) Up-Time Display the use time since from system reboot.(Read only) IPC 1000 Series VoIP Gateway Default Setting...
  • Page 43 Area Code (Shanghai: 21, Taipei: 2) Phone The phone number of IPC. Number System Restart None: Not to restart system. Restart Mode Cold restart: Cold restart. Warm restart: Warm restart. IPC 1000 Series VoIP Gateway Auto Sync 2000 4000 Enable None...

  • Page 44: Basic / Inbound Transit

    Password must be digits at length of 1-8 digits. Delete password. Maximum four sets of password can be deleted at the same time. Description Maximum number of entries allowed IPC 1000 Series VoIP Gateway Default Setting Default Setting...
  • Page 45 For example, 00-03-62-80-13-49. Clear Statistic Clear the statistic data of Outbound transit calls, Call attempt and Duration. User has to enter the MAC address of the device that wants to clear the statistic data. IPC 1000 Series VoIP Gateway...

  • Page 46: Basic / Offnet Forward

    (Read only) Permitted phone number for off-net forward calls. Phone number that to be deleted from off-net forward calls. Clear the statistics data of permitted phone number for off-net forward calls. IPC 1000 Series VoIP Gateway Default Setting...

  • Page 47: Ip Setting

    Enter the IP address that will be used after next restart, Including: IP Address Subnet Mask Address Default Gateway (This item is used only on Manual mode of IP Setting.) IPC 1000 Series VoIP Gateway Default Setting Manual 192.168.0.2 255.255.255.0 192.168.0.1...
  • Page 48 168.95.1.1. The secondary address of DNS server. The user’s name of Web Management Interface.(12 character) The password of Web Management Interface.( 6 character) Enter the password again to confirm it. IPC 1000 Series VoIP Gateway 168.95.1.1...

  • Page 49: Advanced / General

    When select ISR dialing mode, 0 (need append don’t append # for ending. The # for ending) time define how long to end a 1-9 (seconds) call. The max Fax transfer rate. 14400 bps IPC 1000 Series VoIP Gateway...
  • Page 50 Forward Forward/ No Forward Not available (it is for 4202/4202A only) The regular phone number that will be forwarded to through the remote IPC defined in the entry of “Forward to” of this web page. IPC 1000 Series VoIP Gateway...

  • Page 51: Advanced / Set Remote Iph

    NA: Don’t change Forward/ No Forward It has no effect on 4204/4208/4216 Enable or Disable the auto answer function of the device that you are configuring to: NA: Don’t change Enable/Disable IPC 1000 Series VoIP Gateway Default Setting...
  • Page 52 IPC 1000 Series VoIP Gateway Off net To Configure the off net forward phone number of the device that you are configuring to.

  • Page 53: Sip Common

    The times for sending DTMF packets. If the network environment isn’t stable, you can increase the value. Select a port Select: Select Button Register: Register Button De-Register: Cancel Register Button Enter SIP phone number of the port. IPC 1000 Series VoIP Gateway Default 5060 Standard Empty Disable 5060...

  • Page 54: Sip Outbound Authentication

    Port: Select a port number Password: Enter password Confirm Password: Enter password again for confirmed. Delete the information of outbound authentication Realm: Domain name or IP address. Port: Select a port number IPC 1000 Series VoIP Gateway Default Empty Read Only Never Read...

  • Page 55: Sip Inbound Anthentication

    Enter entries of authentication Username: Enter username Port: Enter port number Password: Enter password Confirm Password: Enter password again for confirmed. Delete entries of authentication Username: Enter username Port: Enter port number IPC 1000 Series VoIP Gateway Default Empty Empty Empty Empty...

  • Page 56: Stun

    Send rebinding NAT counts. Rebinding Counts Mapping List List My ip/port: Display private IP and port number. Global ip/port: Display public IP and port number. IPC 1000 Series VoIP Gateway Default Disable (Read Only) (Read Only) Empty Empty (Read Only)

  • Page 57: Channel

    Enable/Disable all functions of Enable this port. Enable/Disable Display the current state of this port. (Read only) Enable/ Disable. Enable/Disable does not Disable disturb function Maximum number of T.38 fax port can be configured. (Read only) IPC 1000 Series VoIP Gateway...

  • Page 58: Phonebook \ Iph

    Key Press/Off hook Select a number to be Trigger Enable or disable Soft Key Not Append Function. Append/Not append Description The phone number including country code and area code that will be searched. IPC 1000 Series VoIP Gateway Default Setting...

  • Page 59: Phone Book \ Sip

    List all phone number that are on the table (Read only) index: Dialing number Name: Username Host: Domain name or IP address. Port: Port number Proxy: Via proxy or not IPC 1000 Series VoIP Gateway Default (Read Only) 50 (Read Only) 0 (Read Only) Empty...

  • Page 60: Accesscode

    Port: Enter port number Via Proxy: Select via Proxy or not Index: Enter the index. Description The international access code to be inserted on the outgoing international calls. IPC 1000 Series VoIP Gateway Default Empty Empty Default Setting Depends on...
  • Page 61 It will be treated as a long distance call. Delete an entry of Local Call Exception. IPC 1000 Series VoIP Gateway Depends on the region ID configured Depends on the region ID...
  • Page 62 If you need to pause for 1 or 2 second, digit ‘P’ can be followed. For instance, 9P stands for dial 9 and wait for 1 second. Enable/Disable the function of Manual IP Learning. Enable/Disable Standard/ISR IPC 1000 Series VoIP Gateway Enable Standard...

  • Page 63: Special Conditions

    The IPC unit will send the total amount of digits you dialed to the Line port. For example, if the access code to disable Call Forwarding on the PBX is*81, you can dial “**” first then dial *81. IPC 1000 Series VoIP Gateway...

  • Page 64: Appendix

    The Automatic IP Learning procedure is slightly different depending on whether the Automatic Answering function on the remote IPC unit is enabled or not. Two examples with detailed procedures are described below: IPC 1000 Series VoIP Gateway...

  • Page 65: Appendix C: Editing The Phone Book

    314 is the extension number. In the “IP/Control Port” field, you should enter the static IP address of the remote IPC unit as well as the Signaling UDP port used. The factory default is 2000. IPC 1000 Series VoIP Gateway...

  • Page 66: Moving A Dynamic Phone Book Entry To The Static Phone Book

    Dial “##0000” (you will then here three short tones) Dial “130#” (Auto-answer mode will now be disabled) Hang up the phone ;to enter the phone configuration mode ;to move the phone number’s IP to the static phone book ;a restart is required IPC 1000 Series VoIP Gateway...

  • Page 67: Appendix E: Phone-Set Command Codes And Parameters

    0~65534 (limit to even port number only) 0 : disable ; 1: enable 0 : disable ; 1: enable 1 ~ 19 digits 0 : no forward ; 1: forward 0 : voice call; 1: fax call IPC 1000 Series VoIP Gateway...
  • Page 68 0 ~ 9, A (*1), B (*2), C (*3), D (*4),E (*5), F (*6). MAC : last 6 digits of the MAC address; 0 ~ 9, A (*1), B (*2), C (*3), D (*4),E (*5), F (*6) IPC 1000 Series VoIP Gateway...
  • Page 69 Time hh*mm*c hh*mm: c: 1: alarm one time; 2: alarm every day Region ID 2 digits Play audio Greeting (# stop play) Reset unit to 1: reset all; 2: preserve IP Factory Default where, hour*minute IPC 1000 Series VoIP Gateway...
  • Page 70 System Restart 1: do it Record audio *: start record (#: stop record) Greeting 0: start play (#: stop play) 9#: save #: exit record mode IPC 1000 Series VoIP Gateway...

  • Page 71: Specifications

    Circuit to connect to a PSTN center office or PBX extension line. RJ11 G.711/G.723/G.729AB G.729A B G.165/G.168 16ms echo tail Adaptive jitter buffer adjustment ln/Out + / -6 db (adjustable) 40ms Proprietary Call Control Protocol and SIP Auto learning and manual setting IPC 1000 Series VoIP Gateway...
  • Page 72 6.8” x 1.4” x 6.9” Operation temperature : 0℃to 50℃ Storage temperature: -10℃to70℃ FCC part 15 Class B CE Mark, UCCI LAN Interface 2 ports 10 / 100 Ethernet, Auto Negotiation (10/100 Mbps Auto Negotiation) RJ-45 IPC 1000 Series VoIP Gateway...

  • Page 73: Mapping Table Of Characters Used In Pppoe User Name And Password

    Mapping table of characters used in PPPoE user name and 11.7 password HINT 1: Character Digits to key-in IPC 1000 Series VoIP Gateway...
  • Page 74 IPC 1000 Series VoIP Gateway...

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