Mobius ActionCam Instruction Manual page 13

cards don't work properly. A typical example is Sandisk 32GB Ultra (class 10) which did not work on
earlier firmware versions. If you are having problems with your card use firmware v1.17 or above or
try a different card or try formatting the card.
Q. I can't take videos or photos and the camera is also not recognized by my PC as a removable drive.
A. It's likely that the SD card is full or the file allocation table (FAT) has become corrupt. Format your
card using an external card reader or try another card.
Q. The camera is not recognized as a removable disk or as a Webcam.
A. The operating system must be XP or greater. The camera must be connected using a standard USB
cable. Confirm that the cable is not defective by attaching another USB device using the same cable.
Do not use a USB hub. Try using another USB port. Defective cables are the most common problems
when the camera is not correctly recognized by the PC.
Q. An SD card is installed, but the camera is not recognized as a removable disk or by mSetup.
A. If you are sure your USB cable is not defective, then it's possible that the PC USB drivers are not
working properly. Try connecting the camera before turning on the PC. After the PC is turned on, the
camera should be recognized as a removable disk. DriveCleanup.exe (freeware) may also be able to
fix USB corruption problems.
Q. When the camera is connected as an external disk all the files on the SD card appear as corrupt.
A. There is a problem with your cable or the PC USB drivers are corrupt. DriveCleanup.exe
(freeware) may be able to fix USB corruption problems.
Q. When the camera is connected to the PC and then turned on I can take pictures and movies but the
camera is not recognized as a removable disk.
A. The USB cable is defective.
Q. The camera does not charge or does not automatically start recording when external power is
connected and the Power On - Auto Record is set appropriately.
A. External USB power exceeds ~5.25V. Overload voltage protection was added to the V3 hardware
(main board stamped with 2014-08-19 or greater) and will protect the camera against up to max. 24V.
Earlier designs will be destroyed if voltage exceeds ~5.25V.
Q. When I turn the camera on the blue LED turns on and then off and is followed by a short yellow
flash which is immediately followed by 15* red or yellow flashes and then 32* very fast red or yellow
flashes. The camera then turns off.
*The flashes are either red or yellow, depending on what firmware version is running. There are 3 red
flashes at the end of the sequence which may be visible or not visible.
A. There is no SD card inserted or the card is full or not formatted correctly or the card contacts are
dirty. Format the card or use another card.
Q. The yellow LED flashes once per second 4 times and then flashes very quickly before turning off.
A. There is no micro SD card inserted, the card is not properly inserted, the card is full or the card is
defective. The card must be inserted with the gold contacts facing upwards, towards the buttons. There
should be a distinct spring action when inserting the last 5 mm and there should be no friction