Black Box ServSelect KV119A Installer/User Manual
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Black Box ServSelect KV119A Installer/User Manual

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Summary of Contents for Black Box ServSelect KV119A

  • Page 2 SERVSWITCH™ FAMILY Welcome to the ServSwitch™ Family! Thank you for purchasing a BLACK BOX® ServSwitch™ brand console port server! We appreciate your business, and we think you’ll appreciate the many ways that this product will save you money, time, and effort.

  • Page 3: Industry Canada

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is...

  • Page 4: Compliance Statements

    BLACK BOX and the logo are registered trademarks, and ServSwitch, ServSelect, and ServSelect IP are trademarks of BLACK BOX Corporation. Apple, Mac, and Macintosh are registered trademarks of Apple Computer, Inc. IBM, PS/2, and RS/6000 are registered trademarks of International Business Machines Corporation.

  • Page 5: Instrucciones De Seguridad

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE Normas Oficiales Mexicanas (NOM) Electrical Safety Statement INSTRUCCIONES DE SEGURIDAD Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
  • Page 6 NOM STATEMENT 17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orifi cios de ventilación. 18. Servicio por personal califi cado deberá ser provisto cuando: A: El cable de poder o el contacto ha sido dañado; u Objectos han caído o líquido ha sido derramado dentro del aparato;...

  • Page 7: Table Of Contents

    9.1 Calling BLACK BOX ........

  • Page 8: Specifications

    CHAPTER 1: PRODUCT OVERVIEW 1. Specifications During the course of this product’s lifetime, modifications might be made to its hardware or firmware that could cause these specifications to change without notice. Agency Approvals FCC P15 Class A, EN55022, EN61000-3-2, EN61000-3-3, EN60950, EN55024, ETL (UL1950), CSA 22.2 No.

  • Page 9: Introduction

    2. Introduction 2.1 Features and Benefits ® The BLACK BOX ServSelect™ IP SCPS is a serial over IP network appliance that provides non-blocked access and control for multiplatform servers and serial devices such as routers, power management devices and firewalls.

  • Page 10: Safety Precautions

    CHAPTER 2: INTRODUCTION Device session history Each SCPS port has a buffer that holds the most recent 64K bytes of session data. A separate history command mode lets you navigate within a port’s current history file and conduct tailored searches. Managed Devices IP Connection TCP/IP...
  • Page 11 SERVSELECT™ IP SCPS INSTALLER/USER GUIDE To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: • Do not use a 2-wire extension cord. • Test AC outlets at the computer and monitor (if used) for proper polarity and grounding.

  • Page 12: Installation And Configuration

    CHAPTER 3: INSTALLATION AND CONFIGURATION 3. Installation and Configuration 3.1 Hardware Overview Figure 3-1 shows the front panel of an SCPS. Figure 3-1. SCPS Front Panel The lower left area of the front panel contains five LEDs and two buttons, which are described in the following table.

  • Page 13: Installing The Scps

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE 3.2 Installing the SCPS See Chapter 8 for device cabling information. WARNING: The power outlet should be installed near the equipment and should be easily accessible. To install the SCPS hardware: Locate the SCPS where you can connect cables between the serial devices and the SCPS serial ports, and where you can connect a LAN interface cable between the Ethernet hub or switch and the SCPS LAN connector.
  • Page 14 CHAPTER 3: INSTALLATION AND CONFIGURATION Configuring the IP address and subnet mask You may use any of three methods to configure the SCPS IP address and subnet mask: BootP, Telnet Command Line Interface (CLI) or the serial CLI on port 1. These methods work as documented on most Windows and UNIX systems;...
  • Page 15 SERVSELECT™ IP SCPS INSTALLER/USER GUIDE In this case, check the MAC address and IP address provided to the BootP server to confi rm they are correct. Verify that the Ethernet LAN adaptor cable is correctly installed on the SCPS and the Ethernet hub. After the IP address is configured successfully, launch a Telnet session to the SCPS IP address.
  • Page 16 CHAPTER 3: INSTALLATION AND CONFIGURATION Parity None Stop bits Flow control None Press the Return Enter key until a prompt appears, requesting your username. If you do not receive a > prompt after pressing the key fi ve times, check your cable and serial settings to be sure that they are correct. Proceed to Initial SCPS login in this chapter.

  • Page 17: Reinitializing The Scps

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE 3.4 Reinitializing the SCPS Reinitializing the SCPS removes configured information. This may be useful when reinstalling the SCPS at another location in your network. The SCPS stores configuration information in FLASH databases. During reinitialization, the FLASH erase has two phases. The first phase erases the SCPS configuration database, which contains all nonvolatile data except the IP address.

  • Page 18: Operations

    CHAPTER 4: OPERATIONS 4. Operations 4.1 Overview The SCPS and its ports can be easily configured and managed to meet your requirements for device connection, user authentication, access control, device session information display and SNMP compliance for use with third-party network management products.

  • Page 19: Connecting To Serial Devices

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE 4.3 Connecting to Serial Devices The SCPS offers several methods for connecting to attached serial devices: Telnet, serial CLI, PPP and SSH. The SCPS monitors data traffic when you are connected to an attached serial device. You may specify a time-out value with the Server CLI command.
  • Page 20 CHAPTER 4: OPERATIONS Connecting to devices from the serial CLI port By factory default, port 1 of the SCPS is configured with the serial CLI, which prohibits the use of port 1 with an attached serial device. You can configure a different port with the serial CLI, but only one port may be configured as the serial CLI port at one time.
  • Page 21 SERVSELECT™ IP SCPS INSTALLER/USER GUIDE To end a device session that was initiated with a Connect command, issue a Disconnect command. DISCONNECT For more information, see Server CLI command, Connect Command and Disconnect Command in Chapter 6. Connecting to devices using PPP The SCPS supports remote PPP access using an auto-answer modem that answers calls and establishes the PPP protocol with a dial-in client.
  • Page 22 CHAPTER 4: OPERATIONS For more information, see Show Server CLI command and Server PPP command in Chapter 6. To display PPP confi guration information: Issue a Show Server PPP command. SHOW SERVER PPP For more information, see Show Server PPP command in Chapter 6. Configuring and using dial-in connections You can attach an external modem to the SCPS serial CLI port for dial-in serial CLI access to the SCPS.
  • Page 23 SERVSELECT™ IP SCPS INSTALLER/USER GUIDE For more information, see Show Server CLI command in Chapter 6. Connecting to devices using SSH The SCPS supports version 2 of the SSH (Secure Shell) protocol (SSH2). When SSH is enabled, all connections to the SCPS must be made from a third-party SSH client.
  • Page 24 CHAPTER 4: OPERATIONS Authenticating an SSH user SSH is enabled and disabled with the Server SSH command. When you enable SSH, you may specify the authentication method(s) that will be used for SSH connections. The method may be a password, an SSH key or both. A user’s password and SSH key are specified with a User Add or User Set command.
  • Page 25 SERVSELECT™ IP SCPS INSTALLER/USER GUIDE With either of the “or” methods (PW|KEY and KEY|PW), the user access rights are determined from the authentication method used to authenticate the user. With either of the “and” methods (PW&KEY and KEY&PW), the user access rights are determined from the first method specified.

  • Page 26: Cli Mode

    CHAPTER 4: OPERATIONS If an authentication method is not specifi ed, the previous authentication parameter will be used. The default value is AUTH=PW. If you are enabling SSH for the fi rst time, you are advised that all other SCPS sessions will be terminated.

  • Page 27: Ending Device Sessions

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE To change the CLI access character: Issue a Server CLI command or a Port Set command, using the Char parameter to specify the CLI access character. SERVER CLI CHAR=^<char> - or - PORT SET CHAR=^<char> If you issue a Port Set command with Char=None, then the CLI access character specified in the Server CLI command will be used.

  • Page 28: Managing Users

    CHAPTER 4: OPERATIONS 4.4 Managing Users The SCPS user database can store information for up to 64 users. To add a user: Issue a User Add command. USER ADD <username> [PASSWORD=<pwd>] [SSHKEY=<keyfi le>] [FTPIP=<ftpadd>] [KEY=<sshkey>] [ACCESS=<access>] You must specify a username. You must also specify a password or SSH user key information, or you may specify both.
  • Page 29 SERVSELECT™ IP SCPS INSTALLER/USER GUIDE If the specified user is currently logged in, a message is sent to the user indicating that access is no longer permitted, and the user’s Telnet session is terminated. For more information, see User Delete command in Chapter 6. To display user confi...

  • Page 30: Using Authentication Modes

    CHAPTER 4: OPERATIONS Access Right Description BREAK The Break access right allows users to send a serial break sequence to the attached serial device. On certain devices, this sequence has a special meaning. Grant Break access only to users who need to use the Port Break command. The Port access right gives users access to one or more serial ports.
  • Page 31 SERVSELECT™ IP SCPS INSTALLER/USER GUIDE RADIUS authentication RADIUS authentication uses a third party RADIUS server containing a user database to authenticate SCPS users. The SCPS, functioning as a RADIUS client, sends usernames and passwords to the RADIUS server. If a username and password do not agree with equivalent information on the RADIUS server, the SCPS is informed and the user is denied SCPS access.

  • Page 32: Authentication Summary

    CHAPTER 4: OPERATIONS Authentication summary The following table indicates how authentication is performed according to the authentication mode specified and the type of connection to the SCPS. There are five types of connections: Telnet to a serial port, Telnet to the admin port (23), serial CLI, PPP dial-in and SSH.

  • Page 33: Managing The Port History Buffer

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE You may also use this command to delete a RADIUS server defi nition. SERVER RADIUS PRIMARY|SECONDARY DELETE For more information, see Server RADIUS command in Chapter 6. Issue a Server Security command, using the Authentication parameter to specify the authentication mode.
  • Page 34 CHAPTER 4: OPERATIONS content automatically when you connect and whether to keep or discard the history buffer’s content at the end of a session. When more than 64K bytes of data is sent to the history buffer, data at the top of the buffer is discarded to make room for the new data.
  • Page 35 SERVSELECT™ IP SCPS INSTALLER/USER GUIDE Command Description earch (Cont’d.) If the string is found, the current history display line is set to the line containing the string, and the SCPS outputs a history display page. If the string is not found, an error message is displayed, no other information is output and the current history display line is not changed.

  • Page 36: Managing Snmp Structures

    CHAPTER 4: OPERATIONS You may also use the Port History command to view the port’s history buffer content. To control the port history buffer content when you end a session: Issue a Server CLI command, using the History parameter to specify the Clear or Keep option: SERVER CLI HISTORY=CLEAR|KEEP •...
  • Page 37 SERVSELECT™ IP SCPS INSTALLER/USER GUIDE To disable SNMP processing, issue a Server SNMP command with the Disable parameter. SERVER SNMP DISABLE For more information, see Server SNMP command in Chapter 6. To specify SNMP community names: Issue a Server SNMP Community command, using the Readcomm, Writecomm and Trapcomm parameters to specify community names.
  • Page 38 CHAPTER 4: OPERATIONS a range of numbers separated by a dash or a combination of numbers with commas and dashes. To enable all traps, type . To cancel the command, press Enter - or - To enable all SNMP traps, issue a Server SNMP Trap command with the Enable and All parameters.
  • Page 39 SERVSELECT™ IP SCPS INSTALLER/USER GUIDE SCPSPortAlert trap is enabled with a Server SNMP Trap command. PORT <port> ALERT ADD “<string>” To delete a port alert string, issue a Port Alert Delete command, specifying a port number. PORT <port> ALERT DELETE The SCPS displays a numbered list of alert strings that have been defi...

  • Page 40: Using Scps Commands

    CHAPTER 5: USING SCPS COMMANDS 5. Using SCPS Commands 5.1 Accessing the CLI You may access the CLI in three ways: using the Telnet CLI, using the serial CLI or entering the CLI access character during a session to a serial device. When the CLI is accessed, its prompt appears (>), indicating you may type a command.

  • Page 41: Understanding Conventions

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE Line Editing Operations for ASCII TTY Devices Operation Action Erases the last character typed. Backspace Erases the current command line. When commands take effect Each command is completely processed before the next command can be entered. Some commands prompt for confirmation before they are processed.
  • Page 42 CHAPTER 5: USING SCPS COMMANDS Value Syntax Positional command that indicates port settings are to be changed. Value Syntax BAUD Keyword parameter, which is always followed by an equal sign. 57600 Keyword value indicating the baud rate value for the BAUD keyword parameter.

  • Page 43: Command Summary

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE In the following example, the keyword parameter “baud” is misspelled. Even if more than three characters are entered, they must all be correct. > port 2 Set Baux=57600 flow=xon ---- ERR 26 - SET keyword parameter invalid In the following example, the keyword value “576”...
  • Page 44 CHAPTER 5: USING SCPS COMMANDS SCPS Command Summary Command Description (Access required) Connect Accesses devices from the serial CLI port (Port-specifi c). Disconnect Ends a device session initiated with Connect command (None). Help Displays information about commands (None). Port Alert Add Adds a port alert string (SCON).
  • Page 45 SERVSELECT™ IP SCPS INSTALLER/USER GUIDE Command Description (Access required) Server SNMP Trap Destination Defi nes/deletes destinations for enabled SNMP traps (SCON). Server SSH Enables/disables SSH session access to the SCPS and specifi es the SSH authentication method. Show Port Displays port confi guration information and statistics (SMON).

  • Page 46: Scps Commands

    CHAPTER 6: SCPS COMMANDS 6. SCPS Commands 6.1 Connect Command The Connect command establishes a connection from the SCPS serial CLI port to a device attached to another port on that SCPS. If the specified port is already in use, you will receive an error message.

  • Page 47: Port Commands

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE Help Command Parameter Parameter Description <command_name> Command name. Default: Displays list of all commands Examples The following command displays information about the Show Server CLI command. help sho ser cli The following command displays a list of all commands. help 6.4 Port Commands The Port command has several forms, as listed in the following table.

  • Page 48: Port Alert Copy Command

    CHAPTER 6: SCPS COMMANDS Port Alert Add Command Parameters Parameter Description <port> Port number in the range 1-8 for an SCPS-8 or 1-16 for an SCPS-16. <string> 3-32 character string. Port Alert Copy command The Port Alert Copy command copies the alert strings from one port (n2) to another (n1).

  • Page 49: Port Break Command

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE Syntax PORT <port> ALERT DELETE Port Alert Delete Command Parameter Parameter Description <port> Port number in the range 1-8 for an SCPS-8 or 1-16 for an SCPS-16. Example The following command deletes defined alert strings from port 3. >...

  • Page 50: Port Logout Command

    CHAPTER 6: SCPS COMMANDS When you are in port history mode, you may issue the following commands. Port History Mode Commands Command Description ottom sets the history view location to the bottom of the fi le minus 23 history display lines, if available. lear clears the port’s history buffer.

  • Page 51: Port Set Command

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE Port Set command The Port Set command changes SCPS serial port settings in the SCPS configuration database. At least one keyword parameter and value must be specified. Some changes require an SCPS reboot before they become effective. Others become effective upon the next connection to the port.
  • Page 52 CHAPTER 6: SCPS COMMANDS Parameter Description STOP=<stop_bits> Number of stop bits per character. Valid values are 1 and 2. Default = 1 FLOW=<fl ow_ctrl> Flow control. For hardware fl ow control, be sure the control signals are correctly wired, or data loss may occur. Valid values are: XONXOF Specifi...

  • Page 53: Quit Command

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE 6.5 Quit Command The Quit command terminates the current SCPS session and terminates your Telnet connection to the SCPS. Access: None Syntax QUIT 6.6 Resume Command The Resume command exits the CLI and resumes your connection to the attached serial device.

  • Page 54: Server Cli Command

    CHAPTER 6: SCPS COMMANDS Command Description Server SNMP Trap Destination Defi nes/deletes destinations for enabled SNMP traps. Server SSH Enables/disables SSH session access to the SCPS. Server CLI command The Server CLI command: • Specifi es the CLI port, type and access character •...

  • Page 55: Server Flash Command

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE Parameter Description CHAR=^<char> CLI access character in the range A through (dash). The CLI access character, when pressed simultaneously with key during a session with an attached serial device, Ctrl will suspend the session with the device and place you in CLI command mode.

  • Page 56: Server Ppp Command

    CHAPTER 6: SCPS COMMANDS There are two program images that you can update in the SCPS FLASH. The BIOS/ Bootstrap image file (SCPSboot.img) contains the SCPS startup and self-test logic. The application image (SCPSapp.img) contains the SCPS program that provides SCPS functionality.

  • Page 57: Server Radius Command

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE Access: SCON Syntax SERVER PPP DISABLE|ENABLE [LOCALIP=<local_ip>] [REMOTEIP=<rem_ip>] [MASK=<subnet>] Server PPP Command Parameters Parameter Description DISABLE Disables the PPP server. ENABLE Enables the PPP server. LOCALIP=<local_ip> IP address to be used to connect the SCPS over the PPP connection.
  • Page 58 CHAPTER 6: SCPS COMMANDS Syntax SERVER RADIUS PRIMARY|SECONDARY IP=<radius_ip> SECRET=<secret> USER-RIGHTS=<attr> [AUTHPORT=<udp>] [TIMEOUT=<time-out>] [RETRIES=<retry>] - or - SERVER RADIUS PRIMARY|SECONDARY DELETE Server RADIUS Command Parameters Parameter Description PRIMARY Indicates the primary RADIUS server is being defi ned or deleted. SECONDARY Indicates the secondary RADIUS server is being defi...

  • Page 59: Server Reboot Command

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE The following command deletes the primary RADIUS server definition. > ser radius primary del Server Reboot command The Server Reboot command reboots the SCPS. During a reboot, any active Telnet sessions, including your own, are terminated, and all users are informed accordingly. Any SCPS configuration changes that require a reboot will become effective when the reboot completes.

  • Page 60: Server Set Command

    CHAPTER 6: SCPS COMMANDS Examples The following command specifies that the SCPS user database will be used to authenticate users. > server security authentication=local The following command specifies that user authentication will be attempted on the RADIUS server(s) defined in a Server RADIUS command, then, if that fails, the SCPS local user database will be used.

  • Page 61: Server Snmp Community Command

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE Server SNMP Command Parameter Parameter Description ENABLE|DISABLE Enables or disables SNMP processing. Default = Enabled Server SNMP Community command The Server SNMP Community command defines read, write and trap SNMP community strings. Community names are case-sensitive. For more information, see Managing SNMP Structures in Chapter 4.

  • Page 62: Server Snmp Trap Command

    CHAPTER 6: SCPS COMMANDS Server SNMP Manager Command Parameters Parameter Description ADD|DELETE Adds or deletes the specifi ed SNMP management entity. <ip_address> IP address of SNMP management entity. Example The following command adds an SNMP management entity with the IP address of 192.168.0.1.

  • Page 63: Server Snmp Trap Destination Command

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE Server SNMP Trap Command Parameter Parameter Description ENABLE|DISABLE Enable generates a numbered list of currently disabled traps from which you choose those to enable. Disable generates a numbered list of currently enabled traps from which you choose those to disable. Example The following command enables specified SNMP traps.

  • Page 64: Show Commands

    CHAPTER 6: SCPS COMMANDS You must also have previously specified an authentication method other than None with the Server Security command. This command requires an SCPS reboot. For more information, see Connecting to devices using SSH in Chapter 4. Access: SCON Syntax SERVER SSH ENABLE|DISABLE [AUTH=<auth>] Server SSH Command Parameter...

  • Page 65: Show Port Command

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE Show Port command The Show Port command displays configuration and status information about one or all ports. Access: SMON Syntax SHOW PORT [<port>|ALL] Show Port Command Parameter Parameter Description <port> Port number. Default = your port Displays information about all ports.

  • Page 66: Show Server Command

    CHAPTER 6: SCPS COMMANDS The following command displays information about all ports. > sho por all Show Port Alert command The Show Port Alert command displays a port’s alert strings. Access: SMON Syntax SHOW PORT <port> ALERT Show Port Alert Command Parameter Parameter Description <port>...

  • Page 67: Show Server Cli Command

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE Field Content From Socket Telnet client IP address with socket number in parentheses. IP Input and Output Network IP statistics, including number of packets delivered, discarded and fragments. Network TCP statistics, including in segs, out segs, errors and retransmissions.

  • Page 68: Show Server Ppp Command

    CHAPTER 6: SCPS COMMANDS Show Server PPP command The Show Server PPP command displays the current SCPS PPP settings that were configured with the Server PPP command. Access: SMON Syntax SHOW SERVER PPP Show Server RADIUS command The Show Server RADIUS command displays the current SCPS RADIUS settings that were configured with the Server RADIUS command.

  • Page 69: Show User Command

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE Show User command The Show User command displays information about one or all users. Access: SMON Syntax SHOW USER [<username>|ALL] Show User Command Parameter Parameter Description <username> Username. Default: user currently logged in Requests a display of all defi ned users. The Show User command display for one user includes the information in the following table.

  • Page 70: User Commands

    CHAPTER 6: SCPS COMMANDS 6.9 User Commands The User command has several forms, as listed in the following table. User Command Summary Command Description User Add Adds a new user to the SCPS user database. User Delete Deletes a user from the SCPS user database. User Logout Terminates a user’s active SCPS session.

  • Page 71: User Delete Command

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE Parameter Description ACCESS=<access> Command and port access rights. You may specify multiple access rights, separated by commas. Valid values are: P<n> User can access the specifi ed port number. P<x-y> User can access the specifi ed range of ports. PALL User can access all ports.

  • Page 72: User Logout Command

    CHAPTER 6: SCPS COMMANDS User Logout command The User Logout command terminates a user’s active session on the SCPS. If the specified user has no active sessions, an error message is displayed. For all active sessions that are terminated, a message is sent to the Telnet client and the Telnet connection is dropped.
  • Page 73 SERVSELECT™ IP SCPS INSTALLER/USER GUIDE User Set Access Command Parameters Parameter Description <username> Username. PASSWORD=<pwd> New 3-16 alphanumeric character password. Passwords are case sensitive. This parameter is required when changing another user’s password. The password is displayed on the screen. For security, clear your screen display after issuing this command.
  • Page 74 CHAPTER 6: SCPS COMMANDS The following command adds the user access right for JohnDoe, and leaves other access rights intact. > user set JohnDoe access=+USER The following command changes the password to mynewpass for the user typing the command. > user set password=mynewpass The following command deletes the SSH key information for JohnDoe.

  • Page 75: Traps

    SERVSELECT™ IP SCPS INSTALLER/USER GUIDE 7. Traps The SCPS supports the following MIB II traps: • coldStart • warmStart • linkDown • linkUp • snmpAuthenticationFailure The SCPS supports the following enterprise MIB traps. Enterprise MIB Traps Trap Description scpsRebootStarted The SCPS is rebooting. Variable: scpsTrapObjectUserName = name of user who initiated the reboot...
  • Page 76 CHAPTER 7: TRAPS Trap Description scpsSerialSessionTerminated A serial session has been terminated by another user. Variables: scpsTrapObjectUserName = name of user who terminated the session scpsTrapObjectTargetUserName = name of user who was terminated from the session scpsTrapObjectSessionIdentifi er = session to which user was connected scpsImageUpgradeStarted The SCPS has started a TFTP upgrade of a image.
  • Page 77 SERVSELECT™ IP SCPS INSTALLER/USER GUIDE Trap Description scpsPortAlert The SCPS detected a port alert string on a serial port. Variables: scpsTrapObjectPortNumber = serial port number where port alert string was detected scpsTrapObjectPortAlertString = detected port alert string...

  • Page 78: Device Cabling

    FA264 RJ-45 to DB-9 Male Adaptor FA265 RJ-45 to DB-9 Female Adaptor If you choose to use a non-Black Box cable, make sure the cable is reversing, as shown in Figure 8-2. SCPS Port Adaptor Figure 8-2. 8-wire RJ-45 Reversing Cable...

  • Page 79: Troubleshooting

    9.1 Calling BLACK BOX If you determine that your ServSelect IP SCPS is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact BLACK BOX Technical Support at 724-746-5500. Before you do, make a record of the history of the problem. We will be able to...
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