Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) CUSTOMER FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 SUPPORT Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 INFORMATION Web site: www.blackbox.com • E-mail: info@blackbox.com...
Contents ® Introduction Configuration ServSwitch CX Uno IP features - front and rear ......5 Overall initial configuration ............19 What’s in the box.................6 Initial configuration ..............20 What you may additionally need ..........6 Main menu .................21 General security and configuration steps ........22 Installation Registering users and host computers ........22 What to do if the ADMIN password has been forgotten ..23...
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Operation Further information ® The front panel indicators ............33 Getting assistance ..............50 Accessing the ServSwitch CX Uno IP .........33 Troubleshooting ................50 Local user access ................34 Appendix 1 – Local setup menus ..........51 Selecting a computer ............34 Functions ................52 Logging in and out ...............36 User Preferences ..............53 The confirmation box ............37 Global Preferences ..............54...
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Appendix 3 - VNC viewer connection options ......72 Appendix 7 – Cable and connector specifications ....83 ® Color/Encoding ..............72 ServSwitch CX Uno IP to power switch cable .....83 Inputs ..................73 Power switch to power switch daisy chain cable ....83 Misc ..................74 Multi-head synchronization cable ........83 Scaling ...................75 Appendix 8 –...
The ServSwitch CX Uno IP is available in two sizes, In addition to the local user console, the ServSwitch Black Box. This compact unit has been created to allow supporting eight or sixteen computers respectively. CX Uno IP units provide true global control for the...
Both models occupy half of a single 1U rack space and provide most of their connectors at the rear face. The smart front face features the remote user link port and the operation indicators. BLACK BOX LOC REM VNC 100 LNK PWR CX Uno IP ®...
What’s in the box ® ServSwitch CX Uno IP KV1081A – 8 computer connections, 1 local console connection, 1 global user (network) connection KV1161A – 16 computer connections, 1 local console connection, 1 global user (network) connection Power adapter and country- B L A ®...
Installation ® Mounting The ServSwitch CX Uno IP units offer three main mounting methods: Single unit rack brackets • Supplied four self-adhesive rubber feet • Optional single unit rack brackets These two brackets (plus four screws), extend the size of the ServSwitch CX Uno IP so that it fills •...
Connections ® The ServSwitch CX Uno IP provides a great deal of flexibility in its configurations. This chapter details the various connections that can be made to achieve the required installation. Local Global LOCAL LOCAL user user USER USER page 9 page 10 ®...
Local user ® LOCAL GLOBAL To connect the local user port A locally connected video monitor, keyboard USER USER (and mouse) are required during the initial 1 Position a suitable video monitor, keyboard and mouse in the vicinity of the ServSwitch CX Uno IP unit such that their cables will easily reach.
Global user (IP network port) ® To connect the Global user (IP network) port The ServSwitch CX Uno IP models provide an GLOBAL LOCAL autosensing Ethernet IP port that can operate 1 Depending upon where in the network the ServSwitch CX Uno IP is being USER USER connected, run a category 5, 5e or 6 link cable from the appropriate hub or...
Computer system (via SAM) ® LOCAL GLOBAL Each computer system is connected to the 4 Attach the connector of the cable USER USER run to the socket of the SAM. ServSwitch CX Uno IP unit via a Server Access Module (SAM) and standard category 5, 5e or 6 cabling.
Power in connection ® LOCAL GLOBAL The ServSwitch CX Uno IP unit is supplied 2 Connect the IEC connector of the supplied country-specific power lead to USER USER with a standard 5V power adapter. There is no the socket of the power adapter. on/off switch on the unit, so operation begins as soon as a power adapter is connected.
ServSwitch CX Uno IP the port number. rear panel ‘Daisy-chain’ Serial cable to first Power T I O control BLACK BOX ® ® LOC REM OSD UPG LCK PWR BLACK BOX CX Uno 724-746-5500 switch power switch box...
Cascading multiple units ® The ServSwitch CX Uno IP units The cascade tree ® ® support up to eight or sixteen 724-746-5500 The diagram shows how an ServSwitch CX Uno IP unit and multiple directly connected computer ServSwitch CX Uno units can be cascaded to two levels. Computer systems can be connected at any level.
Connecting units in cascade ® The method for cascading ServSwitch CX Uno IP and ServSwitch CX Uno units To connect units in cascade is straightforward and requires no hardware settings or lengthy configuration 1 Ensure that power is disconnected from the process.
1203 Addressing computers in a cascade ® Computer systems connected within a cascade arrangement are addressed using up to four digits, two for each cascade level. The pairs of digits specify which of ports on each of the ServSwitch CX Uno units must COMPUTER CONNECTIONS be enabled to reach a specific computer.
Multiple video head connections ® Two or more ServSwitch CX Uno IP units can be connected together LOCAL LOCAL so that they operate in a synchronized manner. Synchronized USER USER operation is useful for applications that require multiple video signals to be switched together. This type of operation is usually required where each computer is fitted with multiple video cards or ®...
Remote switching control ® The port switching functions of the ServSwitch CX Uno IP REMOTE units can be remotely controlled by an RS232 link to the CONTROL port on the rear panel. OPTIONS ® ® The sending device must use the following RS232 724-746-5500 communication settings: ServSwitch CX Uno IP...
Configuration ® Almost all configuration and operational aspects of the ServSwitch CX Uno IP units are controlled via on-screen menu displays. Overall initial configuration When setting up a new installation, the following stages are recommended: Enable the general ‘Security’ option. With security disabled (default setting), a local or remote user attached to the ServSwitch CX Uno IP will have full and unrestricted access to all computers and all ServSwitch CX Uno IP settings.
Initial configuration ® Admin password The ServSwitch CX Uno IP unit provides an initial configuration Enter a password of at least six characters that has a mix of letters sequence to assist you to make the necessary settings. and numerals.
Main menu ® The main menu allows you to determine many aspects of the ServSwitch CX Hotkeys Uno IP capabilities. From here you can: Note: are the standard hotkeys and can be altered • Provide names for all connected computers to allow quick recognition, avoid clashes with other devices or software.
General security and configuration steps Registering users and host computers ® All user and host computer registration is achieved solely via the global To enable general security (network) connection to the ServSwitch CX Uno IP unit. See Appendix 2 - Main menu.
What to do if the ADMIN password has been forgotten ® If the ADMIN password becomes mislaid or forgotten, you will not be able to access the ServSwitch CX Uno IP to add or edit users and computer names. This situation may be resolved by performing a complete reset to return the ServSwitch CX Uno IP.
Clearing IP access control ® This option removes all entries from the IP access control feature within the ServSwitch CX Uno IP. What is IP access control? The IP access control feature (configurable by a remote admin user) allows certain network address ranges to be denied access to the ServSwitch CX Uno IP.
Full configuration by global user ® Once the basic features have been configured using the ServSwitch CX Uno IP To configure the unit from a global user location configuration menus, further changes can be made by authorized global users 1 Use either the VNC viewer or a standard web browser to make remote Global user access via the VNC interface.
Encryption settings ® The ServSwitch CX Uno IP offers a great deal of flexibility in its configuration and this extends equally to its encryption settings that are used to prevent unauthorized interception of signals. Due to the variety of situations in which the ServSwitch CX Uno IP might be used and the range of viewer applications that need to view it, a number of settings are available.
With the minimum of effort it can reside either behind the firewall or alongside with its own separate Internet connection. Internet Internet Firewall/ router Firewall/ router BLACK BOX ® ® LOC REM VNC 100 LNK PWR BLACK BOX CX Uno IP 724-746-5500 ® BLACK BOX ®...
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ServSwitch CX Uno IP. Black Box cannot provide specific advice on how to configure your network devices and strongly recommend that such tasks are carried out by a qualified Addressing professional.
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To discover a DHCP-allocated IP address ® Once a DHCP server has allocated an IP address, you will need to know it in order to access the ServSwitch CX Uno IP via a network connection. To discover the allocated IP address: local configuration menus global 1 In network section of either the...
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(a security white paper is available upon request to route the VNC network traffic to an internal IP address. from Black Box). Therefore, you can position the ServSwitch CX Uno IP alongside • Review the activity log from time to time to check for unauthorized use.
Power switching configuration ® Power control sequences Power switch configuration comprises two main steps: Note: The settings given below are for one type of power switch - other power switches may require different settings. Please refer to your power switch •...
ServSwitch CX Uno IP. To upgrade ServSwitch CX Uno IP models 1 Contact Black Box technical support to obtain the latest firmware revision for the ServSwitch CX Uno IP and decompress the download file. View the decompressed files and make a note of the name and location of the .bin file that was part of the download file collection.
• LOC Keyboard or mouse data are being received from the local console. • REM Keyboard or mouse data are being received from a remote (global) viewer. • VNC Indicates that a global user is connected and active. BLACK BOX LOC REM VNC 100 LNK PWR CX Uno IP ®...
Local user access Selecting a computer ® There are three main ways for local users to select a specific computer channel: To gain access as a local user: • Using hotkeys (as described below) – this is a good method if you continually 1 From the local keyboard, press any key to display the login prompt: access a small number of computers.
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Standard hotkeys To select a computer using the Select Host menu ® The range of hotkey combinations are as follows: 1 Display the Select Host menu in one of two ways: Note: If your hotkeys have been changed, substitute them for •...
Logging in and out ® To select a computer using mouse buttons The ServSwitch CX Uno IP features a straightforward security system that helps Note: This procedure works only with three-button or IntelliMouse devices and to prevent unauthorized access to some, or all connected computers. only if the ‘Mouse Switching’...
The confirmation box The reminder banner ® The ServSwitch CX Uno IP provides the As many computer screen layouts can appear very similar, the ServSwitch CX option of a confirmation box that is Uno IP provides a reminder banner option that indicates which computer port ...
User preferences and functions Orange dot indicators in the Select Host menu ® In addition to customising the reminder banner as described earlier, you can Within the Select Host menu, each listed host has a colored dot associated with also: it to indicate its general status: Green for accessible and Red for inaccessible.
There are two types of viewer: a standalone VNC veiwer or a VNC Java application used within a standard web browser. GLOBAL USER Select the required viewer BROWSER LOCAL USER BLACK BOX LOC REM VNC 100 LNK PWR CX Uno IP ® ® BLACK BOX 724-746-5500...
Global user access via VNC viewer ® The VNC viewer is a compact application that runs on your IP-connected ‘global’ system and allows you to view and use the ServSwitch CX Uno IP and its host computer(s). VNC viewer is readily available from a number of different sources: •...
Global user access via web browser ® You can use a standard Web browser (supported versions) to gain access to the ServSwitch CX Uno IP and its host computer(s). As soon as you make contact with the ServSwitch CX Uno IP it will begin downloading a small Java application to your browser, which will be used only for the duration of your connection.
Using the viewer window When using the viewer window ® The viewer window gives you the ability to view and control the ServSwitch CX What is the best screen resolution to use? Uno IP and its host computer(s). Its operation is almost identical regardless of The best resolution for your computer is one that is larger than the screen of the host whether you used the VNC viewer or your Web browser to display it.
Mouse pointers Host selection ® Both viewers provide a double mouse cursor to help overcome any delays The Hosts button on the menu bar provides the quickest and most efficient way caused by slow connections. When you move your mouse you will see two to switch between host computers.
Auto calibrate Re-synchronize mouse ® When you visit a host computer for the very first time, your viewer needs to If you find that your local mouse pointer and that of the host are not correctly determine the optimum video and mouse settings for that particular computer. synchronized, use this feature to re-align their movements.
Controls ® When clicked, this button reveals a menu of options concerned with keyboard, video and mouse operation. Single Mouse Mode Mouse Control This mode is for fast network connections where This option displays a mouse control dialog and is useful when the remote the cursor response is sufficient to provide instant cursor is failing to respond correctly to your mouse movements, even after using the Resync mouse option.
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Keyboard Control Enable Sun Translation ® This option displays a keyboard control dialog and is useful for sending keyboard When enabled, this mode translates certain keyboard sequences to represent the combinations (to the host) that are needed regularly or that are trapped by the special keys that are present on Sun keyboard.
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Video Settings ® This dialog provides access to all of the key video settings that determine image Using automatic configurations quality and link performance. • Every setting can be individually subjected to an automatic configuration (click the appropriate ‘Auto’ button) or can also be manually adjusted. •...
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Advanced Settings ® This option contains video signal settings that do not normally need to be adjusted. Pixel Format Determines the color depth and data required to represent each video pixel. YUV / RGB Determines the color space used by the unit. Overlap Capture Tile Width and Height When enabled, the unit will begin capturing the...
If you need to enter a port number Viewer encryption settings ® Usually, when you make a network connection to the ServSwitch CX Uno IP The web browser viewers and VNC viewers (of level 4.0b5S or higher) offer four (either using the VNC viewer or a Web browser) you simply enter the IP address, encryption options.
Further information ® Getting assistance This chapter contains a variety of information, including the following: If you are still experiencing problems after following the instructions within this • Getting assistance - see below guide, then please contact your local technical support department: •...
Appendix 1 – Local setup menus ® The ServSwitch CX Uno IP local setup menus allow a range of settings to be made both to the installation as a whole and to parts of the system accessed by each user. To access the local setup menus 1 First select the Select Host screen in one of two ways: •...
Functions ® The Functions menu contains a collection of procedures that affect various aspects of ServSwitch CX Uno IP operation. To get here 1 From a local keyboard, log on as a standard or ‘admin’...
User Preferences ® The User Preferences are system operating parameters that are independently selectable for each user and affect only their screen. To get here 1 From a local keyboard, log on as a ...
Global Preferences ® Global preferences are available only to the Admin user and allow settings to be made that affect all users attached to the ServSwitch CX Uno IP. ...
Setup Options ® Setup options are available only to the Admin user. To get here 1 From a local keyboard, log on as the ‘admin’ user. 2 Press (hotkeys can change).
Configuration ® Available only to the Admin user, the configuration section menu allows you to determine settings that relate directly to the global (IP) user aspects of the unit. To get here 1 From a local keyboard, log on as the ...
Unit Configuration ® This page provides access to a selection of both basic and fundamental settings for the ServSwitch CX Uno IP. To get here ...
Network Configuration ® This page allows you to configure the various Net Mask aspects of the IP port and its relationship Also often called the ‘subnet-mask’, this value is used alongside the IP address with the local network.
Serial Configuration ® This page allows you to configure the OPTIONS serial port located at the rear of the ServSwitch CX Uno IP. To get here 1 From a local keyboard, log on as the ‘admin’...
Reset Configuration ® This option allows you to completely reset the IP portion of the ServSwitch CX Uno IP unit. WARNING: This process will remove all network settings and return the unit to use its original state.
Appendix 2 - Configuration pages via viewer ® This section covers the configuration pages that are available to global admin users, using either the VNC viewer or the browser methods of access. To access the remote configuration pages global connection 1 Make a to the ServSwitch CX Uno IP unit and login as the...
User accounts ® To get here This page allows you to manage up to sixteen separate accounts. 1 Using VNC viewer or a browser, log on as the ‘admin’ user. The first of the sixteen accounts is the admin account and is the only account 2 Click the ‘Configure’...
Unit configuration ® To get here This page provides access to a selection of both basic and advanced settings for 1 Using VNC viewer or a browser, log on as the ‘admin’ user. the ServSwitch CX Uno IP. Many of the settings displayed here are also accessible 2 Click the ‘Configure’...
Advanced unit configuration ® Click this button to display advanced options that do not normally require alteration. Mouse Latency Allowance This option is used during calibration to account for latency delays (caused as signals pass through a device) introduced by some KVM switches from alternative manufacturers.
Time & date configuration ® This page allows you to configure all aspects relating to time and date within the Timezone specifier ServSwitch CX Uno IP unit. Optionally enter a recognized timezone specifier related to the current position of the ServSwitch CX Uno IP unit. When an NTP server is used, the specifier will be used to provide the correct real time.
Network configuration ® To get here This page allows you to configure the various aspects of the IP port and its 1 Using VNC viewer or a browser, log on as the ‘admin’ user. relationship with the local network. 2 Click the ‘Configure’ button in the top right corner. 3 Click the ‘Network Configuration’...
Setting IP access control ® To define a new IP access control entry The golden rule with this feature is ‘Include before you exclude’ or to put it 1 Click the Add button to display a popup dialog: another way ‘Arrange allowed addresses in the list before the denied addresses’. This is because the positions of entries in the list are vitally important.
Serial port configuration ® This page provides all access to settings concerned with the two serial ports (modem and power control) that are situated at the rear of the ServSwitch CX Uno IP unit. To get here 1 Using VNC viewer or a browser, log on as the ‘admin’ user. 2 Click the ‘Configure’...
Host configuration ® This page provides the opportunity to configure various details for each of the To create a new host entry host systems that may be connected to the ServSwitch CX Uno IP. Each entry 1 Click one of the host entries to reveal a Host configuration dialog. can be configured with a name, the permitted users, the hot key combinations Note: Host computers connected to a cascaded ServSwitch CX Uno unit required to switch to it and, if required, appropriate power control commands.
Logging and status ® This screen provides various details about the user activity on the ServSwitch CX To copy and paste the log Uno IP unit. You can copy the information listed within the log and paste it into another application.
LDAP configuration ® The ServSwitch CX Uno IP can optionally use the industry standard LDAP (Lightweight Directory Access Protocol) to allow user authentication to occur in conjunction with an externally held database. This screen allows you to configure details related to the creation of an LDAP link to an external directory service, such as an Active Directory server.
Appendix 3 - VNC viewer connection options ® Color/Encoding When you are connecting to the ServSwitch CX Uno IP using the Auto select VNC viewer, a number of options When ticked, this option will are available. examine the speed of your connection to the ServSwitch CX Click here to Uno IP and apply the most suitable...
Inputs ® Rate-limit mouse move events Enable all inputs When ticked, this feature reduces the mouse movement information that is sent When selected, allows keyboard, to the ServSwitch CX Uno IP and host system. This is useful for slow connections mouse and clipboard data to be and you will notice that the remote cursor will catch up with the local cursor transferred between server and...
Misc ® Shared connection (do not dis- Only use protocol version . connect other viewers) This option does not apply to ServSwitch CX Uno IP connections. This option does not apply to Beep when requested to by the server ServSwitch CX Uno IP connections. When ticked, your local system will beep in response to any error beeps emitted Full screen mode by the ServSwitch CX Uno IP.
Scaling ® No Scaling No attempt is made to make the screen image fit the viewer window. You may need to scroll horizontally and/or vertically to view all parts of the screen image. Scale to Window Size Adjusts the server screen image to suit the size of the viewer window.
Identities Load / Save ® This feature helps your VNC Configuration File - Reload viewer to confirm that a Allows you to load a configuration revisited ServSwitch CX Uno IP is file saved from this, or another genuine and not another device viewer.
Appendix 4 - VNC viewer window options ® Click the VNC icon in the top left corner of the viewer window (or press F8) to display the window options: Standard window control items Full screen Expands the VNC viewer window to fill the whole screen with no visible window edges or toolbar.
Appendix 5 - Browser viewer options Inputs ® When you are connecting to View only (ignore mouse & keyboard) the ServSwitch CX Uno IP using When ticked, the viewer will not send keyboard a Web browser, a number of or mouse information to the ServSwitch CX Uno options are available.
192.168.142.22. The sending device would perform several calculations: The important parts of the whole number depend on where you are. If you were based in the same local area as Black Box in the US, there would be no point Sending Destination in dialling out of the US, or even out of the area.
Net masks - the binary explanation ® To really understand the operation of a net mask it is necessary to delve deeper into the life blood of computers – binary; this is native digital, where everything is either a 1 (one) or 0 (zero), on or off, yes or no. previous page The net mask operation described on the is known as a ‘bit-wise...
Calculating the mask for IP access control ® The IP access control function uses a standard IP address and a net mask The permissible mask values (for all octets) are as follows: notation to specify both single locations and ranges of addresses. In order to Mask octet Binary Number of addresses encompassed...
Black Box cannot provide specific advice on how to configure your network network. A key piece of information to help it do this is the port number: devices and strongly recommend that such tasks are carried out by a qualified professional.
Appendix 7 – Cable and connector specifications ® ServSwitch CX Uno IP to power switch cable Multi-head synchronization cable pin D-type female pin RJ MASTER end SLAVE end pin D-type female pin D-type female Use this cable when two ServSwitch CX Uno IP devices are being synchronized.
Appendix 8 – Hotkey sequence codes ® These codes are used when defining hotkey switching sequences (macros) for host computers and allow you to include almost any of the special keys on the keyboard. Permissible key presses Creating macro sequences Hot key macro sequences can be up to 256 characters long.
Appendix 9 – Supported video modes ® The following video modes are supported and can be automatically configured by the ServSwitch CX Uno IP units. If a recognized video mode cannot be found, the ServSwitch CX Uno IP will gradually change some of the key parameters to discover whether a video lock can be achieved.
Safety information ® • For use in dry, oil free indoor environments only. • Both the ServSwitch CX Uno IP and its power supply generate heat when in operation and will become warm to the touch. Do not enclose them or place them locations where air cannot circulate to cool the equipment.
End user licence agreement ® Limitation on Liability UNDER NO CIRCUMSTANCES SHALL REALVNC BE LIABLE FOR ANY CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES WHATSOEVER PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT CONCERNS INCLUDING LOST PROFITS OR SAVINGS ARISING OUT OF THE USE OF THE ENHANCED VNC VIEWER SOFTWARE (“the SOFTWARE”) FOR USE WITH SOFTWARE, THE SERVICE OR THE INFORMATION, RELIANCE ON THE DATA THE ServSwitch CX Uno IP PRODUCT (“the PRODUCT”).
Radio Frequency Energy ® A Category 5 (or better) twisted pair cable must be used to connect the units in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. All other interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances.
Certification notice for equipment used in ® Canada The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications-network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.
Normas Oficiales Mexicanas (NOM) electrical ® safety statement Instrucciones de seguridad 15 En caso de existir, una antena externa deberá ser localizada lejos de las 1 Todas las instrucciones de seguridad y operación deberán ser leídas antes de lineas de energia. que el aparato eléctrico sea operado.
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Index ® Access Baud rate Configuration 19 Encryption key 20 Hotkeys local setting 59 initial IP 25 Encryption settings 26 changing 22 local and remote users 34 Access control remote setting 68 menus 21,51 viewer 49 codes and macros 84 configuration 67 Binary overall steps 19...
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® Local connection 34 Operation 33 Rack mounting 7 Selecting Unit Configuration 57,63 Local network Options port Raw 72,78 cascaded computers 37 Unit name connection 27 baud rate 68 Recover computers 34 local setting 57 Local user configuration 59 upgrade failure 32 with hotkeys 34 remote setting 63 connection 9...
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