Sony NSR-1100 User Manual page 135

• This unit supports standard USB 2.0 Mass Storage
devices. Depending on the type of USB 2.0 Mass
Storage device, however, errors may occur when writing
data to the device. If errors occur when writing data, use
a USB memory device of a different type.
• To ensure proper operation of USB devices, do not
connect the devices via a USB hub. Connect the devices
directly to the USB connectors on the unit. Operation is
not guaranteed when devices are connected via a USB
hub, USB switch, or extension cable.
• Refer to the documentation that came with the USB
device.
System cannot read the DVD/CD
information.
• Make sure that you are using the correct type of disc.
• Make sure the DVD/CD is properly inserted in the drive.
• Check if the DVD/CD is clean and not scratched.
The DVD/CD tray cannot be ejected.
• Make sure that the NSR is turned on.
• Slowly insert the tip of a pen or paperclip into the eject
hole on the DVD/CD drive. Pull the tray out from the
drive then remove the disc.
The NETWORK LED does not light up.
• Check the cabling and network equipment for the proper
connection.
Cannot access the hard disk drive.
• Make sure the hard disk drive is properly inserted.
• Check the HDD LEDs on the front panel of the system.
When a hard disk malfunctions, the LED of the
corresponding hard disk lights in amber.
• Due to rapid flashing during frequent access to the hard
disk drive, the HDD LED may appear unlit in bright
environments.
Cannot access NSR from a remote client.
• Make sure the NSR is operating properly (there should
be no abnormalities with the hard disk drive, network,
software or other items).
• Make sure that the central server settings for the unit are
correct.
• Make sure that the remote client and network interface
settings for the unit are correct.
• Make sure the correct user name, password, and
connection port (IP address or host name, and port
number) are set in RealShot Manager Advanced.
• Refer to the troubleshooting section of the user's guide
for the RealShot Manager Advanced.
The NSR heats up quickly
• Make sure that nothing is blocking the ventilation
openings on the front, sides, and rear of the unit and dust
has not accumulated in them.
135
Troubleshooting