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OWNER'S
INFORMATION
If you have a problem with this unit, please contact your dealer or
supplier immediately. Under no circumstances should you attempt
to service the unit in any way by yourself. The warranties in
paragraphs 1 are provided only to the initial owner of this unit,
are not transferable and are subject to the conditions and
limitations in paragraphs 2, 3. Please review the conditions
and limitations carefully and strictly follow their requirements.
1. Two-Year Parts Warranty
Two (2) years from the date of purchase, the Company, at its option, will repair or exchange all parts and components
that are found to have a
2. Conditions and Limitations
a)
The warranty registration card must be completed by the initial owner and returned to the company within 90 days. Alternatively,
the warranty registration form may be filled out online at www.valorfireplaces.com
b)
Installation and maintenance must be performed by an authorized and trained dealer in accordance with the Company's installation
instructions.
c)
This warranty is void where installation of the unit does not conform to all applicable codes including national and local gas
d)
The owner must comply with all operating instructions.
e)
The Company is not responsible for the labor costs to remove defective parts or re-install repaired or replacement parts.
f)
The initial owner of the unit will be responsible for any shipping charges for replacement parts as well as travel time
incurred by the dealer to perform the warranty work.
g)
This warranty applies to non-commercial use and service and is void if it is apparent that there is abuse, misuse, alteration,
improper installation, accident or lack of maintenance to the unit.
h)
This warranty does not cover damage to the unit due to:
i)
Improper installation, operational or environmental conditions.
ii)
Inadequate ventilation in the area or competition for air from other household equipment or appliances.
iii)
Damage due to chemicals, dampness, condensation, or sulphur in the fuel supply lines which exceeds industry standards.
i)
This warranty does not cover glass, log breakage or damage to the unit while in transit.
j)
The Company does not allow anyone to extend, alter or modify this warranty and assumes no responsibility for direct, indirect or
rights extending this warranty and, if so, the Company's sole obligation under this warranty is to provide labor and/or materials in
accordance with those laws.
3. No Other Warranty
implied.
52
Warranty
Outdoor Installations
Warranty
defect in material or workmanship under normal conditions of use.
y
Owner s
Information
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