Before You Call - Kenmore 970R4241 Series Use & Care Manual

Before You Call

Problem
TEMPERATURES ARE TOO WARM
Freezer/Fresh Food
temperature is too
warm.
Freezer temperature
is too warm. Fresh
Food temperature is
satisfactory.
Fresh Food
temperature is too
warm. Freezer
temperature is
satisfactory.
WATER/MOISTURE/FROST INSIDE REFRIGERATOR
Moisture collects on
inside of refrigerator
walls.
Water collects on
bottom side of
drawer cover.
Water collects in
bottom of drawer.
WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR
Moisture collects
on outside of
refrigerator or
between doors.
Cause
• Doors are opened too
frequently or too long.
• Door is slightly open.
• Freezer control is set too
warm.
• Fresh Food control is set
too warm.
• Weather is hot and humid.
• Door is slightly open.
• Door is opened too often
or too long.
• Open containers.
• Vegetables contain and
give off moisture.
• Washed vegetables and
fruit drain while in the
drawer.
• Weather is humid.
• Door is slightly open,
causing cold air from
inside refrigerator to meet
warm air from outside.
• Warm air enters the refrigerator
whenever the door is opened. Open
the door less often.
• See PROBLEM column OPENING/
CLOSING OF DOORS/DRAWERS.
• Set freezer control to a colder setting.
Allow 24 hours for temperature to
stabilize.
• Set Fresh Food control to a
colder setting. Allow 24 hours for
temperature to stabilize.
• The rate of frost buildup and internal
sweating increases.
• See PROBLEM column OPENING/
CLOSING OF DOORS/DRAWERS.
• Open door less often.
• Keep containers covered.
• It is not unusual to have moisture on
the bottom side of the cover.
• Move humidity control (some models)
to lower setting.
• Dry items before putting them in the
drawer. Water collecting in bottom of
drawer is normal.
• This is normal in humid weather.
When humidity is lower, the moisture
should disappear.
• See PROBLEM column OPENING/
CLOSING OF DOORS/DRAWERS.
32
Correction