Before You Call - Kenmore 253.6000 Series Use & Care Manual

Before You Call

TROUBLESHOOTING
GUIDE
PROBLEM
AUTOMATIC ICE MAKER (some models)
Ice maker is not making
any ice.
Ice maker is not making
enough ice.
Ice maker will not stop
making ice.
Ice cubes are freezing
together.
Ice has bad odor and
taste.
LIGHT BULB IS NOT ON
Light bulb is not on.
Before calling for service, review this list. It may save you time and
expense. This list includes common occurrences that are not the
result of defective workmanship or materials in this appliance.
CAUSE
• Ice maker wire signal
arm is in the "up" or
OFF position.
• Household water line
valve is not open.
• Freezer is not cold
enough.
• Saddle valve on cold
water pipe is clogged
or restricted by foreign
material.
• Ice maker is producing
less ice than you
expect.
• Freezer is not cold
enough.
• Household water line
valve is not completely
open.
• Ice maker wire signal
arm is being held
down by some item in
the freezer.
• Ice cubes are not
being used frequently
enough.
• Freezer control is set
too warm.
• Very little food in freezer.
• Ice has picked up
odor or flavor from
strong food stored in
refrigerator or freezer.
• Water running to ice
maker has poor taste
or odor.
• Ice not used frequently
enough.
• Light bulb is burned
out.
• No electric current is
reaching refrigerator.
26
CORRECTION
• Move wire signal arm to the
"down" or ON position (side
mounted).
• Turn on household water line
valve.
• See PROBLEM column
TEMPERATURES ARE TOO WARM.
• Turn off household water line valve.
Remove valve. Ensure that valve is not
a self-piercing saddle valve. Clean
valve. Replace valve if necessary.
• The ice maker will produce 2 to
3 pounds of ice every 24 hours
depending on usage conditions.
Ice is produced at a rate of 8
cubes every 75 to 160 minutes.
• See PROBLEM column
TEMPERATURES ARE TOO WARM.
• Turn on household water line
valve.
• Move item and release wire signal
arm. Remove any ice cubes that
are frozen together over the wire
signal arm.
• Remove ice container and discard
ice from container. Ice maker will
produce fresh supply.
• Set freezer control to colder
setting. Allow 24 hours for
temperature to stabilize.
• Add more food to freezer.
• Cover foods tightly. Discard stale
ice. Ice maker will produce fresh
supply. Replace air filter (available
in select models).
• Add filter to water supply
line. Consult a water purifying
company.
• Discard stale ice.
• See Replacing Light Bulbs in
NORMAL OPERATING SOUNDS
section.
• See PROBLEM column RUNNING
OF REFRIGERATOR.