Before You Call - Kenmore 253.70013 Use & Care Manual

Before You Call

Before calling for service, review this list. It may save you time and expense. This list
includes common occurrences that are not the result of defective workmanship or
materials in this appliance.
CONCERN
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will • Door was closed too hard,
not close. causing other door to open
slightly.
• Refrigerator is not level.
It rocks on the floor when
moved slightly.
• Refrigerator is touching a
wall or cabinet.
• Food/packaging is
obstructing the door from
closing.
• Flipper mullion on left
fresh food door is not in
the correct position.
RUNNING OF REFRIGERATOR
Compressor • Plug at electrical outlet is
does not disconnected.
run.
• House fuse blown or
tripped circuit breaker.
• Power outage.
Refrigerator • The compressor cycles as
seems to needed and stops during
run too the defrost cycle.
much or too
long.
POTENTIAL CAUSE COMMON SOLUTION
• Close both doors gently. Not all doors
are self closing.
• Ensure floor is level and solid, and can
adequately support the refrigerator.
Contact a carpenter to correct a
sagging or sloping floor.
• Ensure floor is level and solid, and can
adequately support the refrigerator.
Contact a carpenter to correct a
sagging or sloping floor.
• Make sure there is no food/packaging
blocking the doorway.
• Ensure the flipper mullion is in the
correct position to allow the door to
close. (See Flipper Mullion section.)
• Ensure plug is tightly pushed into
outlet.
• Check/replace fuse with a 15 amp
time-delay fuse. Reset circuit breaker.
• Check house lights. Call local electric
company.
• It is normal that the compressor
operates for a longer time in the
summer. Do not store too much food in
the freezer at one time. Do not place
warm foods inside the refrigerator.
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