Music On Hold (M.o.h.) - VTech CM18445 User Manual

Getting started
System setup

Music on hold (M.O.H.)

You can choose what callers hear when being placed on hold.
You have four options:
If you want callers to hear the hold reminder tone, select Hold tone in the
•
M.O.H. source menu (page 17).
• If you want callers on hold to hear one of the three default music that comes
with the telephone, select the desired music (M.O.H. 1 - M.O.H. 3) in the
M.O.H. source menu (page 17).
• If you want callers on hold to hear audio or music from an audio source that
you recorded in the console using the audio cable, select Recorded M.O.H.
in the M.O.H. source menu (pages 18-19).
• If you want callers to hear audio directly streamed into the telephone,
connect an audio source, such as a computer, mobile phone or MP3 player,
to the console using the audio cable (page 17).
NOTES:
• Source of default music files: FreeMusicArchive.org. Used under open license.
• If user of other extension holds a call while the console is reviewing or recording M.O.H., the far
end will hear the double-beep hold tone. Release the hold and hold the call again to apply the
M.O.H..
Review and select music on hold source:
1. When the console is idle, press MENU
2. Press or
3. Press or
4. The default music or tone plays while you press
on hold source.
SELECT or /SKIP to select a highlighted M.O.H. source and
5. Press
MENU/
return to the previous menu.
• If you select Aux. in device but no audio device is connected to the
MUSIC ON HOLD ( ) jack, the screen displays No device is connected
to the M.O.H. jack at console. Connect an audio device to the MUSIC
ON HOLD ( ) jack (page 18), then choose Aux. in device again.
If you select Recorded M.O.H. but no recorded music is available, the
•
screen displays Record M.O.H.: [SELECT] to rec.. Refer to pages 18-19
for details on recording music.
6. To exit without making changes, press CANCEL or /REPEAT.
NOTE: You cannot make any changes to the settings of M.O.H. source while a call is currently
on hold. The screen displays M.O.H. currently in use. Please try again later.
to scroll to Music on hold. Press
to scroll to M.O.H. source, then press
.
/SELECT
MENU/
MENU/
or
17
SELECT or /SKIP.
SELECT or /SKIP.
to highlight a music