Troubleshooting - Datalogic Falcon 4420 48-Key Quick Reference

Troubleshooting

Refer to the Falcon 4400 with Windows Mobile
Table 7. Troubleshooting Problems, Causes, and Solutions
Problem
The Falcon does not turn
on.
Rechargeable battery pack
did not charge.
Characters are not visible
on the display.
No sound is audible.
The Falcon turns itself off. The Falcon is inactive.
The Falcon will not accept
input from the stylus or the
keypad.
Quick Reference Guide
Possible Cause
The battery pack is not installed
properly.
The battery is not fully charged. Insert the Falcon in dock and begin charging. The bat-
System failure.
Battery failure.
The Falcon was removed from
the dock while battery was
charging.
The Falcon is not powered on.
The ambient room light is too
dark or low.
Volume setting is low or turned
off.
The expected sound is not con-
figured in the software.
A software application is "hung." Tap
System failure.
®
PRG for more information.
Solution
Ensure the battery is installed properly.
tery pack and backup battery require 24 hours to fully
charge at first use, and 4 hours thereafter.
Perform a Hard Reset. Refer to Resetting the Falcon
38
starting on page .
Replace the battery. If the Falcon terminal still does not
operate, try a Hard Reset. Refer to Resetting the Fal-
38
con starting on page .
Insert the Falcon in dock and begin charging. The bat-
tery pack and backup battery require 4 hours to fully
charge.
<POWER>
Press .
Turn on the backlight. Refer to the PRG.
Adjust the sound volume by going to the Volume icon
on the Task bar at the top of the screen.
Ensure that sounds are enabled by tapping
Settings > Personal > Sounds & Notifications,
> Settings > System > Decoding
related to bar code scanning.
OR
Scan the appropriate bar code from the PRG.
The Falcon turns off after a period of inactivity. You can
set duration from one to 30 minutes. Refer to the PRG
to modify the default settings.
> Settings > System > Memory >
Running Programs.
Select the problematic pro-
gram(s) and tap Stop, or Stop All
programs.
Perform a Hard Reset. Refer to Resetting the Falcon
38
starting on page .
Troubleshooting
>
or
for sounds
to stop all running
43