Novatel Merlin S620 User Manual page 48

Error: Splash Screen is Frozen
The splash screen of the Sprint PCS Connection Manager Software is frozen.
Possible Causes
If you are unable to resolve this problem
by restarting your PC, you may have a
resource conflict.
Error: Not in Service
The Sprint PCS Connection Manager Software interface displays the
message, "Not in Service."
Possible Causes
Inadequate signal strength may occur
for any of these reasons:
You are outside the Nationwide
a.
Sprint PCS Network.
You may be inside a building or
b.
near a structure that is causing
radio interference.
Error: Connection Gets Dropped (Windows
When attempting a data connection with Sprint PCS Connection
Manager Software, the connection gets dropped as soon as it is
established (the status goes from "Connecting" and "Connected" back
to "Click 'GO'to Connect").
Possible Causes
The connection properties
are not optimal.
2D: Troubleshooting Tips
Suggestions
See "Resolving Resource Conflicts"on
page 47.
Suggestions
Verify that you are within the
a.
Nationwide Sprint PCS Network.
Coverage maps are available at
www.sprint.com.
Change your location.
b.
Suggestions
Click
1. Start > All Programs > Sprint > Merlin S620
Click .
2. Properties
Click the
3. Networking
Click .
4. Settings
Ensure that
5. Negotiate multi-link for single-link
is not selected.
connections
Click .
6. OK
® 2000 and XP)
tab.
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