Novatel Merlin S720 User Manual

Sprint mobile broadband card
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Sprint Mobile Broadband Card
by Novatel Wireless
Merlin™ S720
www.sprint.com
© 2006 Sprint Nextel. All rights reserved. No reproduction in whole or in part
without prior written approval. Sprint, the "Going Forward" logo, and other
trademarks are trademarks of Sprint Nextel.
Part No: 01017865 Rev. 1.0

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  • Page 1 Novatel Wireless Merlin™ S720 www.sprint.com © 2006 Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, the “Going Forward” logo, and other trademarks are trademarks of Sprint Nextel. Part No: 01017865 Rev. 1.0...
  • Page 3: Table Of Contents

    Table of Contents Welcome to Sprint ....... . .i Introduction ........ii Section 1: Sprint Mobile Broadband Card Basics .
  • Page 4 Menu Item Details ......... 44 Settings .
  • Page 5: Welcome To Sprint

    Welcome to Sprint We are committed to bringing you the best wireless technology available, and we built our network right from the start, so no matter where you are on the Nationwide Sprint PCS® Network, all your services will work the same. When it comes to mobile connectivity, the Sprint Mobile Broadband Card offers more freedom than ever before.
  • Page 6: Introduction

    Introduction This User Guide introduces you to Sprint PCS Service and all the features of your new Sprint Mobile Broadband Card. The guide is divided into five sections: Section 1: Sprint Mobile Broadband Card Basics Section 2: Installing the Sprint Mobile Broadband Card Section 3: Sprint PCS Vision®...
  • Page 7: Section 1: Sprint Mobile Broadband Card Basics

    Section 1 Sprint Mobile Broadband Card Basics...
  • Page 9: Introducing The Sprint Mobile Broadband Card

    Introducing the Sprint Mobile Broadband Card In This Section Your Sprint Mobile Broadband Card CDMA Networks Package Contents About This Guide This section introduces the basic features and functions of your Sprint Mobile Broadband Card, the materials included with your card, and an overview of the sections in this User Guide.
  • Page 10: Your Sprint Mobile Broadband Card

    Your Sprint Mobile Broadband Card Your Sprint Mobile Broadband Card fits into a Type II PC Card slot (available on most notebook PCs) and functions as a wireless network card. This card allows you to: Access your company network. Send and receive email. Access the Internet.
  • Page 11: A Network Card

    Your Sprint Mobile Broadband Card package contains the following components: Sprint Mobile Broadband Card by Novatel Wireless Merlin S720 (EV-DO PC Card) A Guide to Using Your Sprint Mobile Broadband Card Sprint PCS Connection Manager Section 1A: Introducing the Sprint Mobile Broadband Card...
  • Page 12: About This Guide

    About This Guide This User Guide is designed to provide you with all the information you need to install and use your Sprint Mobile Broadband Card. Section 1 (which you are reading) gives you an overview of the card and its basic features. Section 2 provides detailed, step-by-step instructions for installing and using the Sprint Mobile Broadband Card and Sprint PCS Connection Manager Software.
  • Page 13: Getting Started With Your Sprint Mobile Broadband Card

    Getting Started With Your Sprint Mobile Broadband Card In This Section Getting Started The Sprint Mobile Broadband Card Software Activating and Using Sprint PCS Service Care and Maintenance This section outlines the basics of getting started with your Sprint Mobile Broadband Card, including installing the Sprint PCS Connection Manager Software and inserting and activating your card.
  • Page 14: Getting Started

    Getting Started Before you can begin using your Sprint Mobile Broadband Card, you must first: Install the Sprint PCS Connection Manager Software, including the Sprint Mobile Broadband Card driver software. Activate your Sprint PCS account (unless the card has been preactivated). Configure the Sprint Mobile Broadband Card to use your account.
  • Page 15: Activating And Using Sprint Pcs Service

    The software must be installed before you insert the Sprint Mobile Broadband Card for the first time. Detailed instructions are provided starting on page 16. Activating and Using Sprint PCS Service Before using your Sprint Mobile Broadband Card, you must first set up your Sprint PCS wireless network account.
  • Page 16: Care And Maintenance

    Tip: You can use the Lock Code feature to prevent others from using your account should your Sprint Mobile Broadband Card be lost or stolen. See page 56 for instructions on using this feature. Unless your card has been preactivated, the Sprint PCS Connection Manager Software application will automatically detect that no account has been configured when you run it for the first time.
  • Page 17: Section 2: Installing The Sprint Mobile Broadband Card

    Section 2 Installing the Sprint Mobile Broadband Card...
  • Page 19: Installing The Sprint Mobile Broadband Card

    Installing the Sprint Mobile Broadband Card Getting Started Installing the Sprint PCS Connection Manager Software Inserting and Removing the Sprint Mobile Broadband Card Activating Your Sprint Mobile Broadband Card This section guides you through the steps necessary to install your Sprint Mobile Broadband Card and make it operational on a notebook PC.
  • Page 20: Getting Started

    Getting Started Before you can use your Sprint Mobile Broadband Card, you must: Install the Sprint PCS Connection Manager Software, located on the installation CD, onto your computer. Note: Before installing your new software, delete or uninstall any previously existing modem or dialer software from your system.
  • Page 21: System Requirements

    System Requirements The Sprint Mobile Broadband Card is supported on the following operating systems: Windows® 2000 Windows® XP To install and run the Sprint Mobile Broadband Card and accompanying Sprint PCS Connection Manager Software, your system requires these minimum resources: Card Slots Communications Ports...
  • Page 22: Installing The Sprint Pcs Connection Manager Software

    Installing the Sprint PCS Connection Manager Software Follow the instructions below to install the Sprint PCS Connection Manager Software from the installation CD. This process requires you to restart your PC at the end of the installation; therefore, we recommend that you quit all open applications before you begin installation.
  • Page 23 Note: You may also be given the option of selecting the Bytemobile option provides increased speeds and enhanced graphics to further improve your experience with image and data optimization in an easy-to-use visual interface. If this option is available you may place a check mark in the check box to add Bytemobile Optimization.
  • Page 24 Note: Sprint PCS Connection Manager will check to ensure you have the latest firmware installed. If there is a new firmware release for the software, the “Firmware Update” pop-up dialog will appear. See “Firmware Updates” in this section, beginning on page 19 Please wait a few moments while Windows automatically installs the necessary drivers for this device.
  • Page 25: Firmware Updates

    Firmware Updates The first time you attempt to connect your EV-DO PC Card (Merlin S720) to your computer, Sprint PCS Connection Manager will check to ensure you have the latest firmware installed. If Sprint PCS Connection Manager detects that your card needs to be updated a “Firmware Update”...
  • Page 26: Inserting And Removing The Sprint Mobile Broadband Card

    Note: During this time, the Sprint PCS Connection Manager message area displays “Updating Hardware” and the Go button is disabled. Once the card is provisioned successfully, it will start IOTA (Internet Over-the-Air) Activation to update your user profile from the Sprint PCS network settings. If the card is not provisioned or out of the Sprint coverage area, the Sprint PCS Vision User Interface will display “Sprint PCS Vision: Searching for service...”.
  • Page 27 When you insert the card, the following should occur: If sound effects are enabled, the PC beeps. The Unplug/Eject Hardware icon appears in the system tray (unless the feature has been disabled). The Sprint PCS Connection Manager Software starts (unless the auto-launch feature has been disabled).
  • Page 28 – or – Click Menu in the upper left-hand corner of the Sprint PCS Connection Manager window and select Exit. Left-click the Unplug/Eject Hardware icon in the system tray. A message bar appears. Section 2A: Installing the Sprint Mobile Broadband Card...
  • Page 29: Activating Your Sprint Mobile Broadband Card

    PC Card slot) to remove the card. Remove the Merlin S720 from your computer’s PC Card slot by gripping the card on both sides and pulling straight out. (If available, use your computer’s card ejector tool.)
  • Page 30 Customer Service, exchanging information and entering your account information into the appropriate fields in the wizard. To activate an account and configure your card: Insert the card into your PC Card slot. The Activation Wizard will launch automatically. Click Next to begin the activation process. The wizard will guide you through the process.
  • Page 31 Sprint Customer Service will help you choose a service plan and guide you through the activation process. Click Next when you are asked for your card’s ESN (electronic serial number). The third window will appear, which displays your card’s ESN in the top field. Carefully repeat the ESN to the Service Representative.
  • Page 33: Sprint Pcs Connection Manager Software

    Sprint PCS Connection Manager Software In This Section The Sprint PCS Connection Manager Software The Sprint PCS Connection Manager Software Window System Tray Icons Establishing and Terminating Connections Sprint PCS Connection Manager Software Menu Options and Settings This chapter outlines the Sprint PCS Connection Manager Software interface for your notebook PC, including the components of the main window, button usage, system tray icons, and more.
  • Page 34: The Sprint Pcs Connection Manager Software

    The Sprint PCS Connection Manager Software Sprint PCS Connection Manager Software allows you to manage and monitor the connection between your Sprint Mobile Broadband Card and the CDMA network. Use the software to: Determine your signal strength, roaming status, Sprint PCS® connection availability, and other network parameters.
  • Page 35: Starting The Sprint Pcs Connection Manager Software

    Double-click the Sprint PCS Connection Manager desktop icon, located on your desktop – or – Select Start > Programs > Sprint > Merlin S720 > Sprint PCS Connection Manager 3.0. Depending on your settings in the Options window, the software starts automatically anytime you insert the Sprint Mobile Broadband Card.
  • Page 36: The Sprint Pcs Connection Manager Software Window

    The Sprint PCS Connection Manager Software Window The Sprint PCS Connection Manager Software features its own Custom Main Interface (CMI) window. It includes the following components: A Menu button in the upper-left corner Minimize and Close buttons in the upper-right corner A message area (the left portion of the display) An indicator area (to the immediate right of the message area)
  • Page 37 About the Interface The following application functions are available within the main window of the Sprint PCS Connection Manager Software: Close: Closes the interface and exits the software. Go: Initiates a connection. Stop: Ends or cancels a connection. Minimize: Minimizes the interface to System Tray Mode. Menu: Provides access to tools and options settings.
  • Page 38: The Menu Button

    The Menu Button Clicking the Menu button, located in the upper-left corner of the interface, provides access to the Sprint PCS Connection Manager Software menu. Some menu options will remain inactive or unavailable if a connection has not been established. Once a connection is made, the options will become active.
  • Page 39 The Minimize and Close Buttons The Minimize button closes the window but leaves the program running. When the program is minimized, its icon in the system tray can be used to determine the card status. (see “System Tray Icons” on page 38.) Once minimized, you can redisplay the program by double-clicking the desktop shortcut or launching the card software from the Start menu.
  • Page 40: Connection Status

    Connection Status The Sprint PCS Connection Manager Software interface provides information about your current connection status. Other messages may appear as a result of customized options. Insert your Card... If the Sprint PCS Connection Manager Software fails to detect a card, the message “Insert your Card...” is displayed. In this state, the GO button is unavailable to indicate it cannot be engaged.
  • Page 41 Connecting In this state, the Sprint PCS Connection Manager is attempting to make a connection. During this action, the display will progress from “Connecting” to “Authenticating,” to “Authenticated.” The signal strength icon is visible and the GO button changes to Stop. If you attempt to establish a Sprint PCS Vision connection that requires a password, a dialog box appears.
  • Page 42: Indicator Area

    Indicator Area The indicator area displays icons that help you keep track of your signal strength and roaming status, notify you when you receive messages, and indicate whether certain options or features are enabled. The following table lists the indicator area icons and explains the significance of each icon.
  • Page 43 The GO Button The GO button is used to establish and cancel a connection. The text on the button changes during different connection stages. GO – Ready to establish a connection. Click the button to start a connection. Stop – Once a connection is established, the Go button changes to read Stop.
  • Page 44: System Tray Icons

    System Tray Icons The Sprint PCS Connection Manager Software displays an icon in the system tray (in the lower-right portion of the display screen on your computer). The system tray icon indicates your connection status. Meaning Icon Connecting - Sprint Mobile Broadband Card ready for connection or currently making a connection.
  • Page 45: Sprint Pcs Connection Manager Software Menu Options And Settings

    Establishing and Terminating Connections The Sprint PCS Connection Manager Software interface can be used to establish and terminate connections with the Sprint Mobile Broadband Card by simply clicking the GO or Stop buttons. Sprint PCS Connection Manager Software Menu Options and Settings Click the Menu button, located at the upper left of the interface (see page 29), to launch the Sprint PCS Connection Manager menu.
  • Page 47: Menu Options

    Menu Options In This Section Overview of Menu Items Menu Item Details Settings The Sprint PCS Connection Manager’s primary menu options allow you to manage your card’s connections and settings. This chapter provides an overview and brief description of each of the options available under the Menu drop-down list.
  • Page 48: Overview Of Menu Items

    Overview of Menu Items To display the Sprint PCS Connection Manager’s primary menu, click the Menu button at the top left corner of the interface. The table on the following page outlines various menu items and provides a brief description of the items and links to more detailed information.
  • Page 49: Menu Items

    Menu Item Alert Log Connection History Device Info & Diagnostics Software Updates Links Help About Sprint PCS Connection Manager Settings Exit Section 2C: Menu Options Menu Items Description View information on card errors or failures by date/time, alert, connection name, and type. View information on data connections by date/time, type, and duration.
  • Page 50: Menu Item Details

    Menu Item Details Alert Log The Alert Log provides a record of all alerts that have been generated while establishing and maintaining your connections and settings. You can use the Alert Log to help isolate and resolve connection issues. To display the Alert Log: Select Menu >...
  • Page 51: Device Info & Diagnostics

    The duration of the connection. Deleting Records To delete all records in the Connection History: From the Connection History window, click Clear. You will see a prompt: “Cear all entries from the Connection History?” Click Yes to delete all records. Click No to cancel. Device Info &...
  • Page 52: Software Updates

    Information obtained from the System Information sections can be used to create a report, which can be saved and then sent via email to a Sprint PCS Customer Service Representative to help them in troubleshooting your notebook. Software Updates From time to time, Sprint may release updates for your Sprint PCS Connection Manager Software.
  • Page 53: About Sprint Pcs Connection Manager

    Help This menu item provides direct access to Sprint PCS Connection Manager’s online help file. You can also access the help file from any window within Sprint PCS Connection Manager by pressing the ‘F1’ key on your keyboard. To access Help, select Menu > Help. About Sprint PCS Connection Manager The About Sprint PCS Connection Manager menu option allows you to display the Sprint PCS Connection Manager Software...
  • Page 54 Note: If you did not install the Bytemobile Optimization Client, the Optimization option will not be available. Once you install the Bytemobile Optimization Client this option will become available. General To display the General settings options, select Menu > Settings >...
  • Page 55 Optimization Bandwidth Optimization enhances the connection to your company’s enterprise network; it is a combination of data compression, TCP/IP optimization, and caching. This can result in a two to five times improvement in your perceived system speed, depending on your applications. To display the Optimization settings menu, select Menu >...
  • Page 56 Protocol Compression Select the Protocol Compression check boxes to enable compression for the following types for data: SSL - Secure Socket Layer FTP - File Transfer Protocol SMTP - Simple Mail Transfer Protocol, a communications protocol used on the Internet to route email HTTP - Hypertext Transfer Protocol POPv3 - Post Office Protocol standard in common use on TCP/ IP networks...
  • Page 57 Sprint PCS Settings To customize your Sprint PCS Vision - Novatel Wireless settings or Sprint PCS Data Link settings, select Menu > Settings > Sprint PCS (connection name), and then select from the following menu options: Always Show Welcome Screen – Select this check box if you would like to have a welcome screen appear upon a successful connection to the Sprint Power Vision network.
  • Page 58 Place a check mark in the check box designated Enable Network Adapter (NDIS), click Apply, and then click OK. You may now use the Merlin S720 in NDIS mode and experience automatic connectivity without launching the Sprint PCS Connection Manager.
  • Page 59: Roaming Preference

    Note: Sprint PCS Connection Manager will always try to connect to a Sprint CDMA 1xEV-DO network first before attempting to connect to an 1xRTT network. 1xEV-DO networks always have priority! If an 1xEV-DO network is unavailable then Sprint PCS Connection Manager will search for an available 1xRTT network.
  • Page 60 The Roaming section gives you the following options to choose from: Sprint: Select the Sprint option to direct the Sprint Mobile Broadband Connection Card not to roam. If this option is selected, you will not be able to roam off the Sprint PCS network.
  • Page 61 Enabling and Disabling Roam Guard Check the Roam Guard box if you want Sprint PCS Connection Manager to notify you each time you make a connection and roam outside the Sprint PCS network. Each time you roam, the following message will appear: “Outgoing or Incoming Roaming Data detected, roaming rates may apply.”...
  • Page 62 Applying your Roaming Preference Click OK or Apply on the Settings dialog box to reset your modem. When you apply your roaming preference the following dialog will appear: “Roaming setting was changed successfully. Please wait while the modem is reset for the changes to take effect.” Click OK to close the dialog box.
  • Page 63 To enable the lock feature: Click the Locked/Unlocked Icon located in the Detail Drawer of the Sprint PCS Connection Manager interface. The Enter User Lock Code window appears. Enter your lock code and click OK. Section 2C: Menu Options...
  • Page 64 Tip: Your default lock code is the last four digits of your card’s phone number. If you can’t recall your card’s phone number, go to Menu >Device Info and Diagnostics or call Sprint Customer Service at 1-888-211-4PCS (4727). To change your lock code: Select Menu >...
  • Page 65: Troubleshooting Tips

    Troubleshooting Tips In This Section Problem Causes and Suggestions Reinstalling the Sprint Mobile Broadband Card Driver Resolving Resource Conflicts Additional Troubleshooting Tools This section provides assistance in diagnosing and solving many common problems you may experience while using your Sprint Mobile Broadband Card and Sprint PCS Connection Manager Software with your notebook PC.
  • Page 66: Problem Causes And Suggestions

    Problem Causes and Suggestions When properly installed, the Sprint Mobile Broadband Card is a highly reliable product. Most problems are caused by one of these issues: The wrong driver has been installed. System resources required by the card are being used by other devices.
  • Page 67 Error: Splash Screen is Frozen The splash screen of the Sprint PCS Connection Manager Software is frozen. Possible Causes You may have a resource conflict. Error: Not in Service The Sprint PCS Connection Manager Software interface displays the message, “Not in Service.” Possible Causes Inadequate signal strength may occur for either of these reasons:...
  • Page 68: Reinstalling The Sprint Mobile Broadband Card Driver

    Error: Connection Gets Dropped (Windows® 2000 and XP) When attempting a data connection with Sprint PCS Connection Manager Software, the connection gets dropped as soon as it is established. (The status goes from “Connecting” and “Connected” back to “Click ‘GO’ to Connect.”) Possible Causes The connection...
  • Page 69 "+" sign to the left of Modems.) The card should have three entries: The card should appear under Multifunction adapters as Sprint Merlin S720 (EV-DO) Modem Parent. The card should appear under Modems as Sprint (EV-DO PC Card) Modem.
  • Page 70: Windows Xp

    Updating the Driver If the installation CD is not already in your CD-ROM drive, insert it. If the CD start-up menu appears, use the exit option in the lower-left corner of the screen to exit the menu. Right-click Sprint (EV-DO PC Card) Modem Parent. Click the Properties button.
  • Page 71 "+" sign to the left of Modems.) The card should have three entries: The card should appear under Multifunction adapters as Sprint Merlin S720 (EV-DO PC Card) Modem Parent. The card should appear under Modems as Sprint (EV-DO PC Card) Modem.
  • Page 72 Installing the Windows XP Sprint Mobile Broadband Card Driver If the installation CD is not already in your CD-ROM drive, insert it. If the CD start-up menu appears, use the exit option in the lower-left corner of the screen to exit the menu.
  • Page 73: Resolving Resource Conflicts

    Resolving Resource Conflicts Note: You must have your Sprint Mobile Broadband Card installation CD to complete this procedure. The Sprint Mobile Broadband Card requires these system resources: 1 IRQ. 4096 bytes of I/O space. 2 available communications ports (one modem, one serial). If these resources are not available to the card, you have a resource conflict.
  • Page 74 If you want to disable an internal modem, expand the Modem tree by clicking the "+" sign to its left. If you want to disable an infrared device, expand the Infrared Devices tree by clicking the "+" sign to its left.
  • Page 75: Additional Troubleshooting Tools

    If you want to disable a network card, expand the Network Adapters tree by clicking the "+" sign to its left. Right click the device you want to disable, choose Disable from the pop-up menu that appears and click OK. Additional Troubleshooting Tools Connection History Connection History provides you with a detailed record of the...
  • Page 76: Alert Log

    default, however, you can name the file any descriptive name you like. Alert Log The Alert Log provides a record of all alerts that have been received while establishing and maintaining your connections. You can use the Alert Log to help isolate and resolve connection issues.
  • Page 77 About Device Info & Diagnostics The Device Info & Diagnostics dialog box allows you to select a number of ways to troubleshoot or obtain more information about your Sprint Mobile Broadband Card. The tests automatically run when the window opens. To view your system parameters, including installed files: Click the System Information button.
  • Page 79: Section 3: Sprint Power Vision

    Section 3 Sprint Power Vision...
  • Page 81: Sprint Power Vision

    Sprint Power Vision In This Section Sprint Power Vision FAQs Sprint Power Vision brings you clarity you can see and hear, with enhanced, always-on advanced multimedia services like email and Web browsing that are easy to learn and simple to use. This rich, colorful graphic experience is a revolutionary way to look at wireless communications.
  • Page 82: Web

    Accessing the Web To access the Web: Start the Sprint PCS Connection Manager double-clicking the icon on your desktop. Click GO to launch your Sprint Power Vision connection. Once your Sprint Power Vision connection is established, you may start your browser application (for example, Internet Explorer or Netscape Navigator).
  • Page 83: Sprint Power Vision Faqs

    Sprint Power Vision FAQs How will I know when my card is ready for Sprint Power Vision service? Your user name (for example, displayed on the Sprint PCS Connection Manager Software display screen. How do I sign in for the first time? You are automatically signed in to Sprint Power Vision services when you launch the Sprint PCS Connection Manager Software.
  • Page 84 How can I optimize my settings to achieve faster speeds and send and receive less data while dialing into my company network? For optimized results, work in “Offline” mode and synchronize periodically to send and receive company email. Also, save or drag-and-drop attachments into desktop folders before opening them (rather than double-clicking them in the email).
  • Page 85: Section 4: Technical Specifications And Regulatory Information

    Section 4 Technical Specifications and Regulatory Information...
  • Page 87: Technical Specifications

    Technical Specifications In This Section Environmental Specifications Mechanical Specifications Software Specifications Transmitter Specifications Receiver Specifications Hardware Specifications Miscellaneous This section outlines the environmental and technical specifications for your new Sprint Mobile Broadband Card. Section 4A: Technical Specifications S e c t i o n 4 A...
  • Page 88: Environmental Specifications

    Environmental Specifications Operating temperature Storage temperature Humidity Vibration Stability Drop Mechanical Specifications Dimensions (W x D x H) Weight Battery Pack Antenna -20° C to +60° C -40° C to +85° C 5% to 90% over operating temperature 5 Hz to 500 Hz, 0.1 octave/second 1 meter drop, no damage –...
  • Page 89: Software Specifications

    Software Specifications CDMA specification Data service SMS (IS-637) IOTA OTAPA (IS-683A) PRL (preferred roaming list) Authentication Mobile IP WNP (wireless number portability) Transmitter Specifications Type of multiplexing Normal output power TX Max power Frequency range Frequency stability Bandwidth Occupied bandwidth Modulation method Waveform quality Conducted spurious emission...
  • Page 90: Receiver Specifications

    Receiver Specifications Type of receiving Frequency range Bandwidth Occupied bandwidth Modulation method Receiver sensitivity Inter-modulation spurious response attenuation Common RF impedance Hardware Specifications Interface type Common air interface Channel spacing Chip set Transmitting (max. data rate) Supply voltage Battery Charger (charging time) Current consumption Sleep/idle Average in-use...
  • Page 91: Miscellaneous

    Miscellaneous Certification & Approval Section 4A: Technical Specifications FCC (parts 2, 22, & 24, SAR), UL, CDG, etc.
  • Page 93: Regulatory Information

    Regulatory Information In This Section WARNING (EMI) – United States FCC Information WARNING (EMI) – Canada This section outlines important regulatory notices concerning your new Sprint Mobile Broadband Card. Section 4B: Regulatory Information Sec tion 4B...
  • Page 94: Regulatory Notices

    Regulatory Notices This device is compliant with Parts 2, 22, and 24 of the FCC Rules. Operation of this device is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesirable operations.
  • Page 95 equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the notebook PC. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Page 97: Section 5: Safety And Terms & Conditions

    Section 5 Safety and Terms & Conditions...
  • Page 99: Safety And Notices

    Safety and Notices In This Section Important Notice Safety and Hazards This section outlines important liability and safety guidelines concerning your new Sprint Mobile Broadband Card. Section 5A: Safety and Notices S e c t i o n 5 A...
  • Page 100: Important Notice

    Important Notice Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors), or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sprint Mobile Broadband Card (EV-DO PC Card) CDMA modem are used in a normal manner with a well-constructed network, they should not be used in situations where failure to transmit or receive data...
  • Page 101: Safety And Hazards

    Safety and Hazards Do not operate the Sprint Mobile Broadband Card (EV-DO PC Card) in areas where blasting is in progress, where explosive atmospheres may be present, near medical equipment, life support equipment, or any equipment which may be susceptible to any form of radio interference.
  • Page 103: Terms And Conditions

    Sec tion 5B Terms and Conditions In This Section Terms and Conditions of Services This section contains the terms and conditions of service for your new Sprint Mobile Broadband Card. Section 5B: Terms and Conditions...
  • Page 104: Terms And Conditions Of Services

    Terms and Conditions of Services Terms and Conditions of Services (Effective September 1, 2005) Thanks for choosing Sprint. These terms and conditions are part of your agreement with Sprint for PCS (CDMA) Services. Separate terms apply for any iDEN products or services. Please note these terms may not be the most current version.
  • Page 105 Agreement. We may change the Agreement at any time with notice. Any changes to the Agreement are effective when we publish them. If you use our Services or make any payment to us on or after the effective date of the changes, you accept the changes.
  • Page 106 obtained through these Services. You are responsible for evaluating such content. You are also responsible for any use of our Services through any wireless device on your account including, but not limited to, use by children or minors. We strongly recommend that you closely monitor any such usage Changing Services.
  • Page 107 not modify, change or transfer any of these except as we allow or as allowed for by law. In certain instances, you may transfer your number from another carrier to us, or from us to another carrier. We do not guarantee that transfers to or from us will be successful.
  • Page 108 Network coverage area and roaming coverage areas. See your phone guide for how to adjust phone settings. Certain features and services may not be available in roaming coverage areas (including PCS Vision, voicemail, call waiting, call forwarding, etc.). Charges. Carefully review the terms of your Services. You will be assessed charges based on the terms of your Services including, without limitation, monthly recurring charges and charges based on actual usage (e.g., charges for long...
  • Page 109 activity or whether your device actually receives the data. This includes, but is not limited to, the amount of data associated with the particular information/item (e.g. game, ringer, email, etc.), additional data used in accessing, transporting and routing this information/item on our network, data from partial or interrupted downloads, re-sent data, and data associated with unsuccessful attempts to reach websites or use applications.
  • Page 110 per month or at the highest rate allowed by law and may result in immediate suspension of your account. If you agree to any auto-payment option through banking or credit account, we may initiate payment from the account for all amounts we invoice you without additional authorization or notice.
  • Page 111 amount, the length of time we hold the deposit and changes to the deposit amount are determined based on your credit and payment history. The rate of interest, if any, on the deposit is subject to change. We may mix deposits with our other funds. If your account is terminated for any reason, we may without notice apply your deposit to any outstanding charges.
  • Page 112 Voice Command. Calls to 911 or similar emergency numbers cannot be placed through the Voice Command feature. See our printed in-store materials or visit www.sprint.com for additional important information on this option. Wireless Web. Wireless Web Services may be available depending on your device and Service plan/option.
  • Page 113 or hard of hearing, or who have speech or language disabilities, to communicate by telephone. TTY doesn't work with all devices. If you have a TTY-capable device, it may not function effectively, or at all, when attempting 911 calls and should not be relied on for such calls.
  • Page 114 CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH PROVIDING OR FAILING TO PROVIDE SERVICES, PHONES OR OTHER EQUIPMENT USED IN CONNECTION WITH THE SERVICES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF BUSINESS, OR COST OF REPLACEMENT PRODUCTS AND SERVICES.
  • Page 115 PROVISION DOES NOT APPLY TO A CLAIM, WE AGREE TO WAIVE TRIAL BY JURY. A single arbitrator engaged in the practice of law will conduct the arbitration. The arbitration will be filed with and the arbitrator will be selected according to the rules of either JAMS or the National Arbitration Forum (“NAF”), or, alternatively, as we may mutually agree.
  • Page 116 under federal law and the laws of the State of Kansas, without regard to choice of law principles. If either of us waives or fails to enforce any requirement under this Agreement in any one instance, that does not waive our right to later enforce that requirement.
  • Page 117: Index

    Index Numerics 1xEV-DO network 4 Alert Log 44, 70 Bandwidth Optimization 49 CDMA Networks 4 Close Button 33 Connection History 44, 69 Connection Preferences 52 Connection Status 34 Detail Drawer 30 Device Info & Diagnostics 45 Disable a Device 67 Driver Installation 16 Environmental Specifications Firmware Updates 19...
  • Page 118 Installing the Software 16 Settings Menu 47 Starting 29 Window 30 System Requirement 15 Transmitter Specifications 83 Uninstalling Existing Driver 65 Updating the Driver 64 Launching 76 Index...

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