Welcome to Sprint nly Sprint built the largest all-digital, all-PCS nationwide network with advanced multimedia services, reaching more than 230 million people for clarity you can see and hear. When it comes to mobile connectivity, the PCS Connection Card more freedom than ever before. No wires, no cables, just access to your data when you need it.
Introduction to this User’s Guide his User’s Guide introduces you to the PCS Connection Card and Wireless Connection Manager Software through easy-to-follow instructions. We know your time is valuable and that is why we have designed this guide to be used in a building block format or in stand-alone sections. You will get the most out of your card and software if you read each section.
S e c t io n 1 Getting Started With Your PCS Connection Card In This Section Your PCS Connection Card PCS Connection Card Components System Requirements Care and Maintenance of Your PCS Connection Card Installing the Wireless Connection Manager Software Inserting and Removing Your PCS Connection Card Activating Your PCS Connection Card his section walks you through the basics of getting started...
Your PCS Connection Card The PCS Connection Card utilizes CDMA technology enabling real-time wireless access to email, the Internet or your company network. The card runs on most current Windows-compatible laptop or desktop computers, and it provides data transmission of up to 144 kilobytes per second (kbps). The PCS Connection Card also runs on Pocket PC 2000 and Pocket PC 2002.
Launch the Wireless Connection Manager Software application. If your card has not previously been activated, the Activation Wizard will automatically launch and guide you through the process. System Requirements The following items are required in order to properly run the PCS Connection Card and accompanying software: Pentium 90 (or higher) processor Windows 98 (SR2), 2000, ME or XP...
Installing the Wireless Connection Manager Software This section guides you step-by-step through the Wireless Connection Manager Software installation procedure. Once you complete the installation process and activate your PCS Connection Card, you will be able to use your card with your Internet applications.
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Read the information displayed onscreen and click continue. The License Agreement (see Figure 2). Figure 2: License Agreement window Read the agreement and select if you are satisfied with the agreement. terms Click to continue. The Next (see Figure 3). Figure 3: Start Copying Files window Getting Started With Your PCS Connection Card window will appear...
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If you are satisfied with the installation settings, click continue. A message will appear (see Figure 4) allowing you to specify whether you want an icon for the Wireless Connection Manager placed on your desktop. Click to create a desktop icon for the Wireless Connection Manager or Installation Complete Section 1...
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Click to exit the Installation program. The Finish will appear (see Figure 6). You are required to restart your computer in order to complete the Wireless Connection Manager Software installation procedure. Click to reboot your computer. Once your computer has rebooted, insert the PCS Connection Card into your computer’s PC card slot (see “Inserting and Removing Your PCS Connection Card”...
Inserting and Removing Your PCS Connection Card Before you insert the PCS Connection Card, you must first install the Wireless Connection Manager Software. Once you have completed the installation procedure, you may insert your card into your computer’s PC card slot. The Sprint label should be facing up, and the 68-pin connector, located at the end of the card, should be inserted directly into the computer’s PC card slot.
Activating Your PCS Connection Card To launch the Wireless Connection Manager, double-click the shortcut icon placed on your desktop, or select Start Programs Novatel Wireless Wireless Connection Manager If your card was not previously activated, once the Wireless Connection Manager application opens, the Sprint Activation Wizard will automatically launch (if your card has been pre-activated, you will not see the Activation Wizard).
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Click Next Activation window will describe the activation process (see Figure 9). Figure 9: PCS Connection Card Activation (window 2) Please telephone PCS Customer Service Solutions to set up your PCS wireless network account. If you will be using your PCS Connection Card primarily for business purposes, call If your card is intended primarily for personal use, call...
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Click when you are asked for your card’s Electronic Serial Next Number (ESN). The third PCS Connection Card Activation window will appear, which displays your card’s ESN in the top field (see Figure 10). Figure 10: PCS Connection Card Activation (window 3) Carefully repeat the Electronic Serial Number to the Service Representative.
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Once you have been given your card’s phone number, enter the number in the top field, as shown in Figure 11. Re-enter the phone number in the bottom field for activation, and click Next Note: If the phone numbers you entered in the two fields do not match, a warning will appear requesting that you verify that the phone numbers entered are correct.
S e c t io n 2 The Wireless Connection Manager In This Section Wireless Connection Manager Main Window Controlling the Wireless Connection Manager System Tray Icons Using the Web Messaging Feature Using the Optimized RAS Option PCS Connection Card Configuration Window PCS Connection Card Configuration Settings PCS Connection Card Properties Window Detailed Status Reports Window...
Wireless Connection Manager Main Window When you launch the Wireless Connection Manager application, the main window will open (see Figure 13). Figure 13: Wireless Connection Manager main window main window Duration Total Bytes Sent Total Bytes Received Connect Disconnect Button Signal Strength Status Bar Section 2...
Sprint URL PCS Connection Card Status Mail Icon Lock Icon Controlling the Wireless Connection Manager Connecting to the Network To connect to the network, click (see Figure 14). The card will attempt to register to the network using the information provided in the default connection profile. A connection profile provides Sprint with the necessary information to identify your card and access your network account.
Controlling Compression In order to optimize the connection speed and enhance your wireless experience, data has been compressed. You may turn off compression by selecting from the menu (see Figure 15). Compression File Figure 15: Compression Option window When data is being compressed, the compression icon will appear in the main window under Signal Strength (see Figure 16).
Disconnecting From the Network To disconnect from the network, click window (see Figure 17). Figure 17: Wireless Connection Manager main window Quitting the Wireless Connection Manager Application To quit the Wireless Connection Manager application, click the located in the top-right corner of the main window or select menu (see Figure 18).
Showing and Hiding the Wireless Connection Manager Keeping the Wireless Connection Manager Window Always Visible To keep the Wireless Connection Manager window on top of all other open windows, select (see Figure 19). Once this menu item is selected (indicated by a check mark next to the item), the Wireless Connection Manager window will remain on top of all other windows.
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Hiding the Wireless Connection Manager Task Bar To hide the Wireless Connection Manager task bar when you minimize the screen, select from the menu Hide When Minimized Window (see Figure 20). Figure 20: Hide When Minimized command To re-open the Wireless Connection Manager window, double click the system tray icon , located in the bottom-right corner of your desktop.
Total Bytes Fields The Total Bytes fields are displayed in the main window (see Figure 21) and in the General Figure 22). The last date the byte totals were cleared is also displayed in tab. (For further information on the Detailed Status Report General window, see “Detailed Status Report Window”...
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Clearing the Total Bytes Fields You may clear the Total Bytes fields by using the command, Clear Bytes located under the menu on the main window (see Figure 23). Tools Figure 23: Clear Bytes command The date you last cleared the Total Bytes fields is displayed in the General tab of the Detailed Status Report window (see Figure 22).
Locking and Unlocking Your PCS Connection Card Locking Your PCS Connection Card The Wireless Connection Manager application contains a lock feature, which allows you to temporarily disable your card’s ability to call or connect to the network. Once you unlock your card, you may again access the network.
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Unlocking Your PCS Connection Card To unlock your card: Click the button Lock Wireless Connection Manager main window. The Enter Lock Key window will be displayed (see Figure 26). Figure 26: Enter Lock Key window Enter your lock code into the The default lock code is the last four digits of your card’s phone number.
System Tray Icons A system tray icon will appear in the bottom-right corner of your desktop when you launch the Wireless Connection Manager application. The tray icon provides easy access to the Wireless Connection Manager’s main window and the card’s connection status. The following icons indicate the card’s connection status: - The card is currently connected to the network.
Using the Web Messaging Feature Viewing a Web Message button , located in the bottom-right corner of the Message main window, will flash if you have received a new text message. To view a text message, click the button. The Web Messaging Message window will open (see Figure 28).
Sending a Web Message There are three ways to send a Web message: Using your PCS Phone, dial the phone number to which you wish to send a message, and leave a numeric message. Using your Web browser: Go to www.messaging.sprintpcs.com Select the Enter the PCS Phone Number to which you wish to send the...
Deleting a Web Message To delete a Web message, open the Web Messaging window by clicking on button Message Figure 29: Web Messaging window Highlight the message you want to delete, and click the small red (see Figure 29). To delete all the messages in the Web Messaging window, click the large red Using the Optimized RAS Option Your PCS Connection Card may be used to facilitate an optimized RAS...
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A help prompt window will be displayed to indicate that the PCS Software modem has not been installed (see Figure 30). Click on the hyperlink for instructions on installing the PCS Software modem on your computer’s COM port. Note: If installing with Windows 98SE, note the COM port number displayed in bold in the Help window.
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For Windows 2000 and XP, select the (see Figure 32). Proceed to step 6 (page 34). Figure 32: Phone and Modem Options (Windows 2000 & XP) For Windows 98SE, click Figure 33: Modem Properties (Windows 98SE) tab and click Modem under the General The Wireless Connection Manager 33...
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Select Other click Next Figure 34: Install New Modem (Windows 98SE) The Add/Remove Hardware Wizard will launch. Select “Don’t detect my modem; I will select it from a list” and click Section 2 34 The Wireless Connection Manager for “What type of modem do you want to install?” and (see Figure 34).
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Select from the Manufacturers drop-down list. The PCS Sprint Software Modem automatically appears in the Models text window (see Figure 36). Figure 36: Add/Remove Hardward Wizard Highlight the COM port listed on the modem install help window (see Figure 30) and click next (see Figure 37). Figure 37: Add/Remove Hardware Wizard IMPORTANT! The modem must be installed on the port identified by the PCS Software Modem Install Help window.
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A Digital Signature Not Found window will appear. Click disregard the notice and continue with the installation (see Figure 38). Click Finish Software Modem now appears as a Phone and Modem option on your computer. Section 2 36 The Wireless Connection Manager Figure 38: Digital Signature Not Found to complete the installation (see Figure 39).
Adding a New Dial-up Connection Adding a new dial-up connection in the PCS Wireless Connection Manager is very similar to adding a dial-up connection on your computer. A New Connection Wizard will guide you through the process. To configure your RAS (dial-up) connection: Select File New Connection Choose...
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Enter the name you would like to assign to the new dial-up connection and click Click Finish Section 2 38 The Wireless Connection Manager to continue (see Figure 41). Next Figure 41: New Connection Wizard 2 to store the new dial-up connection (see Figure 42). Figure 42: New Connection Wizard 3...
Editing a Dial-up Connection Once you have configured new connections to your dial-up networks, you can edit the connection properties as necessary. To edit a dial-up connection: Select File Edit Connection The Edit Connection window will appear (see Figure 43). Choose the connection you wish to edit from the Edit the entries in the fields and click...
PCS Connection Card Configuration Window To access the PCS Connection Card Configuration Figure 45), select Figure 45: PCS Connection Card Configuration window The configuration window contains the following items: Network Service List Receive Next Call As List Device Lock Option Set Lock Code Current System Time from the...
Current CDMA Time Show Connection Properties Enable Sound Alerts PCS Connection Card Configuration Settings Changing Your Roaming Settings To change your roaming settings, select menu (see Figure 46). Figure 46: Configuration command This field displays the time as indicated by the CDMA base station.
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The PCS Connection Card Configuration window will open (see Figure 47). Select the desired value from the down list box, and click Figure 47: PCS Connection Card Configuration window Automatic any accessible network if you travel outside the PCS Service Area. If the Automatic outside the PCS Service Area, the...
Changing Your Lock Code To change your current lock code: Select Configuration From the PCS Connection Card Configuration window, click Lock Code The Change Lock Code window will appear (see Figure 48). Figure 48: Change Lock Code window Enter the current lock code into the Old Code text field. Enter the new lock code into the New Code text field.
PCS Connection Card Properties Window To access the PCS Connection Card Properties select Properties Figure 49: PCS Connection Card Properties window The information contained in this window can be helpful for PCS Customer Service Solutions in diagnosing any problems you may have with your card.
Modem Type Manufacturer Detailed Status Report Window To access the Detailed Status Report window, select from the Report Tools contains two tabs: General Figure 50: Detailed Status Report window (General) tab (see Figure 50) contains the following items: General Current Status Bar Total Bytes Transferred Total Bytes Sent...
tab (see Figure 51) displays the date, time, and current card History and network session activities. This tab is useful when attempting to diagnose problems with either your card or your network connection. Figure 51: Detailed Status Report window (History) About Wireless Connection Manager Window To access the About Wireless Connection Manager window (see Figure 52), select...
Updating the Wireless Connection Manager Software The Wireless Connection Manager will automatically check periodically for available updates to its software version. To manually check for software updates, select Start Wireless Connection Manager Update (see Figure 53). Figure 53: Wireless Connection Manager Update The Wireless Connection Manager Update Wizard will display (see Figure 54).
S e c t io n 3 PCS Vision In This Section Messaging PCS Business Connection CS Vision brings you clarity you can see and hear, with enhanced, always-on multimedia services like email, Internet browsing and PCS Business Connection graphic experience will be visually comparable to your home or office computer.
Accessing the Web With Your PCS Connection Card Launching the Web To launch the Web: From the card’s main menu, highlight Your User Name When you buy a PCS Connection Card and sign up for service, you're automatically assigned a User name. Then, when you use PCS Vision, your User name is submitted to identify you to the Sprint Nationwide PCS Network.
Messaging Now you can send and receive email and instant messages on select PCS Connection Cards. These appear on your screen as include numeric messages as well as text PCS Messages. Signing Up for Web Updates With Web Updates, you can have news and information sent directly to your PCS Connection Card at the times you choose.
Email Using Email With Email, you can set up an account at no additional charge and perform many of the typical email functions from your PCS Phone that you can from your personal computer. You can manage your Email Account from your PCS Phone or personal computer at www.sprintpcs.com providers from the Web.
PCS Business Connection Personal Edition PCS Business Connection wireless access to both Microsoft PCS Business Connection Personal Edition delivers the following features: Business email access compose your company email. Company directory and contacts contacts from your company's directory. Do all this and add/edit your personal contacts.
PCS Vision FAQs How will I know when my card is ready for PCS Vision Service? Your User name (for example, bsmith001@sprintpcs.com) will appear on the display screen. How do I sign-in for the first time? You are automatically signed in to PCS Vision Services when you turn on your phone.
S e c t io n 4 Troubleshooting Tips In This Section PCS Connection Card Frequently Asked Questions Troubleshooting Error Messages his section will provide you with help in diagnosing and solving problems that you may experience while using the PCS Connection Card.
PCS Connection Card FAQs How can I check the quality of my connection? The signal strength status bar, located on the Wireless Connection Manager main window, indicates the quality of the card’s signal. If two or more bars are shaded green, the card’s signal strength is adequate. If less than two bars are shaded green, the signal strength is poor, and it will be difficult to establish and maintain a network connection.
Troubleshooting Error Messages One of the following error messages may be displayed if your card is unable to connect to the network. The card is not responding properly. The card is not present. No service. The connection failed because the card was not found.
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Access denied because User name and/or password is invalid on the domain. The card has been removed. Section 4 58 Troubleshooting Tips Contact PCS Customer Service Solutions at 1-888-211-4PCS (4727). This message indicates the card was removed while the Wireless Connection Manager was running.
S e c t io n 5 Product Specifications In This Section Technical Specifications Environmental Specifications his section outlines the technical and environmental specifications for your new PCS Connection Card. Section 5 Product Specifications 59...
S e c t io n 6 Safety and Regulations In This Section Important Notice Safety and Hazards Regulatory Notices his section outlines important safety guidelines and regulations regarding the use of your PCS Connection Card and Wireless Connection Manager Software. Section 6 Safety and Regulations 61...
Important Notice Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the PCS Connection Card are used in a normal manner with a well-constructed network, they should not be used in situations where failure to transmit or receive data could result in harm of...
Regulatory Notices This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesirable operations.
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This digital apparatus does not exceed the Warning (EMI) – Canada – Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Department of Communications. Cet appareil numerique respecte les limites de bruits radioelectriques applicables aux appareils numeriques de Class B prescrites dans la norme sur le materiel brouilleur: “Appareils Numberiques”, NMB-003...
S e c t io n 7 Terms and Conditions & Warranty Information In This Section Terms and Conditions of Services Manufacturer’s Warranty his section contains the Terms and Conditions of service and the manufacturer’s warranty for your PCS Connection Card. Terms and Conditions &...
Terms and Conditions of Services (Effective as of August 1, 2002 until replaced) Thanks for choosing Sprint. These terms and conditions are part of your agreement with Sprint for PCS Services. For the most current version of the terms and conditions, please visit our Web site at or call PCS Customer Service Solutions www.sprintpcs.com...
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You must have and keep satisfactory credit to receive Credit Verification. and continue to receive Services. We will verify your credit before agreeing to provide Services to you and we may verify your credit at any time while we provide Services to you. Credit verification may include a review of credit reports that we receive from commercially available credit bureaus.
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change or add a different Service Plan or service feature and the change is effective prior to the start of your next full invoicing cycle, you will be invoiced a prorated amount. We may require a service charge for implementing any change directed by you as well as the Service Plan or optional service features you select.
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For most forms of wireless Service, your usage will be charged Charges. from the time you first initiate contact between your phone or other wireless device and the network until the network connection is broken, whether or not you are successful in connecting with the service with which you seek to connect, even if the connection is later broken or dropped.
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on the Vision network, a session may be ended and new session initiated, although no interruption to the actual data session will occur. Each individual session will be rounded up. The number of data packets used and charged to you will vary widely, depending upon the specific PCS Vision wireless application or other service you use and the amount of data used in the specific application or service.
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call initiated from PCS Voice Command. Using Directory Assistance to input names into your PCS Voice Command address book will incur additional charges. Details on charges for the PCS Voice Command feature can be found in the marketing materials for this feature, by visiting or by calling PCS Customer Service Solutions.
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including any pictures, games and other content. We may impose a dollar or other limit on use of Premium Services including a limit the amount of Premium Service charges that you will be allowed to incur in a specific timeframe (month, week, day, or other time period). We may suspend your use of Premium Services without prior consent or notice if we have reason to suspect fraudulent or unauthorized use of your Premium Services account, but we make no assurances that we will...
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have accepted the invoice. You may notify us of any dispute by notifying PCS Customer Service Solutions. Calls to our sales or general business offices are not notice of a dispute. If disputed invoice procedures are described on the invoice, you must follow them. If you are on a Non-Term Termination.
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will not receive a credit or refund for any unused minutes in your Service Plan. If we agree to provide Services to you on an Account Spending Limit. Account Spending Limit basis, we will tell you your Account Spending Limit before we start Services to your Number, or as reasonably practicable after the limit is imposed.
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Services to you on as a PCS Clear Pay Program basis, Services and coverage may be limited in certain ways. You must pay all charges for Services whether or not your Services are suspended or terminated. If we require a deposit for you to establish or keep Services, we Deposits.
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Internet sites can be accessed and you may receive an error message if you attempt to access a site that cannot be accessed through PCS Wireless Web Services. You are also charged for PCS Wireless Web connections to review your PCS account information. PCS Wireless Web Services and Voice Portal calls may not be available when you are roaming off the Sprint Nationwide PCS Network.
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Sprint is not responsible for any opinions, advice, statements, services applications or other information provided by third parties and accessible through PCS Vision Services. Neither Sprint nor its vendors or licensors guarantees the accuracy, completeness or usefulness of information that is obtained through the PCS Vision Services.
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when outside PCS coverage, you may incur roaming fees within a PCS coverage area. Certain features are not available when roaming. Roaming rates may be different from and higher than the rates you pay for calls within your Sprint PCS Local Service Area and on the Sprint Nationwide PCS Network.
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suspect any unlawful or fraudulent use of the Number. You agree to cooperate reasonably with us in investigating suspected unlawful or fraudulent use. If you do not want people you call to receive the Number Caller ID. assigned to your phone, you must call PCS Customer Service Solutions for information about automatic Caller ID blocking.
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a) any act or omission of any telecommunications service or other service provider other than us; b) any directory listing; c) any dropped calls or inability to place or receive calls; d) any interruption of Services, including interruptions caused by equipment or facilities failure or shortages, transmission limitations or system capacity limitations;...
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INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF BUSINESS, OR COST OF REPLACEMENT PRODUCTS AND SERVICES. THIS SECTION SURVIVES TERMINATION OF THIS AGREEMENT. You indemnify and defend us, our partners, directors, Indemnification. officers, employees and agents from and against any claim, action, damage, liability and expense arising out of or in connection with: (1) your acts or omissions that occur in connection with your use of the Services or equipment used in connection with the Services, and (2) any...
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applicable. All expedited procedures prescribed by the applicable rules will apply. Any required hearing fees and costs shall be paid by the parties as required by the applicable rules or as required by applicable law, but the arbitrator shall have the power to apportion such costs as the arbitrator deems appropriate.
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and are not used to interpret this Agreement. You may not assign this Agreement to any other person or entity without our prior written approval. This Agreement (including any referenced documents and attachments) makes up the entire agreement between you and us and replaces all prior written or spoken agreements, representations, promises or understandings between you and us.
Manufacturer’s Warranty Novatel Wireless, Inc. (“Vendor”) offers the original end user purchaser of the enclosed wireless personal computer modem card (the “Product”) from Vendor or an authorized supplier, a personal, non-transferable, limited warranty that during the Warranty Period the Product will be free from defects in material and workmanship under normal use.
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of installation, removal or reinstallation of the Product; (i) signal reception problems (unless caused by a defect in material or workmanship; (j) Products on which the original identification marks, warranty stickers or serial numbers have been removed, altered or rendered illegible; or (k) Products designated by Vendor as beta site test samples, experimental, developmental, reproduction, sample, incomplete or out of specification Products.
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