Problem Causes And Suggestions - Novatel Merlin S620 User Manual

Problem Causes and Suggestions

When properly installed, the Sprint PCS Connection Card
reliable product. Most problems are caused by one of these issues:
The wrong driver has been installed.
System resources required by the card are being used by other devices.
Network coverage is not available (either because you are outside
the Nationwide Sprint PCS Network or because of an account or
network problem).
This section describes how to diagnose and solve these and other
problems. If, after reading this section, you are unable to resolve a
problem, please visit
at 1-888-211-4PCS (4727).
Error: Searching for Sprint PCS Connection Card...
The Sprint PCS Connection Manager
message: "Searching for Sprint PCS Connection Card..."
Possible Causes
The card is not completely inserted
a.
into the PC Card slot.
The wrong driver is installed for
b.
the card.
There is a resource conflict.
c.
2D: Troubleshooting Tips
www.sprint.com
Suggestions
a.
b.
c.
or contact Sprint Customer Service
SM Software interface displays this
Eject and reinsert the card.
See "Reinstalling the Sprint PCS
Connection Card Driver"
on page 44.
See "Resolving Resource Conflicts"on
page 47.
is a highly
TM
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