Anviz T50 User Manual
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Anviz T50 User Manual

Standalone time attendance and access control device
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T50
User Manual
（V1.4）
© 2001-2013 Anviz Global Inc.

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Summary of Contents for Anviz T50

  • Page 1 User Manual （V1.4） © 2001-2013 Anviz Global Inc.
  • Page 2 Recognition, Computer Communication and Microelectronics, which is the combination of three technologies. It is no doubt that Anviz Global, Inc. has already become the first choice for standalone, time attendance, and access control products for enterprises with its strong function and accuracy.
  • Page 3 User Manual Software Operation flowchart This software includes: System Parameter, Department Management, Employee Maintenance, Shift Management, Employee Leave, and Statistic Report, etc. It is not enough to only understand the function of each module, but to know the relationship between the modules and the system operation flowchart.
  • Page 4 User Manual employee information format, please refer to the Chapter [Import employee List] so that all employee information can be imported to the system at one time. Employees can be added, deleted, modified, and transferred, to a new department, in the future. According to different company work conditions, please edit the timetable (the period from on-duty time to off-duty time) ahead and then set shifts.

  • Page 5: Table Of Contents

    User Manual CONTENTS Product Introduction ......................9 1.1. T50 Product introduction ..................9 1.2. Function ......................9 1.3. Technical Parameter ..................10 Operation Guide ......................12 2.1. Keypad Introduction ..................12 2.2. Default Interface ....................12 2.3. Management Menu ..................12 2.3.1. Add User ....................13 2.3.2.
  • Page 6 User Manual 4.5. Deal with Exceptions..................48 4.5.1. Away on Business/ Leave ................48 4.5.2. Append Record ..................48 4.5.3. Append Record Collectively ..............49 4.5.4. Dealing with Collectively Late / Leaving ...........49 4.6. Data Maintenance ....................50 4.6.1. Import Employee List ................50 4.6.2. Import Attendance Record ................51 4.6.3.
  • Page 7 User Manual 5.3.7. Download FP ....................73 5.3.8. Upload User Template ................73 5.3.9. Delete from Unit ..................74 5.3.10. Employee Checking ..................74 5.3.11. Department Management .................74 5.4. Record Management ..................76 5.4.1. Record Search ..................76 5.4.2. Export Record ...................76 5.5. U Disk Management Program .................77 5.6.

  • Page 8: Product Introduction

    User Manual Chapter 1. Product Introduction The main theme of this chapter is the advantage of this T & A, as well as function introduction.

  • Page 9: Product Introduction

    1.1. T50 Product introduction T50 is a standalone time attendance and access control device produced by Anviz in 2011. With an Anviz optical fingerprint sensor and new fingerprint recognition algorithm, the T50 can identify all difficult fingerprints with high accuracy. Optional accessory-buckler can be used for outdoor installation.

  • Page 10: Technical Parameter

    User Manual 1.3. Technical Parameter Items Parameter Size 137mm×65mm×40mm Material ABS Plastic Sensor Optical CMOS FP Capacity 1000 Record Capacity 50000 Resolution 500DPI Scan Area 18*22 MM Communication Method RS-485,TCP/IP，USB Identification Method FP, ID+PSW, ID+FP ≤ 1 s Identification Time 0.001% 0.00001% -10℃--- <...
  • Page 11 User Manual Chapter 2. Operation Guide This chapter is mainly about appearance, illustration, and relevant system settings such as how to add and delete users etc.

  • Page 12: Operation Guide

    User Manual Operation Guide 2.1. Keypad Introduction 2.2. Default Interface Connect device to 12v power. Device will make 4 short beeps and enter default interface as following, 2.3. Management Menu In order to manage data, you need to enter management menu. Press [OK/M] key to password verification interface, Input management password (default is 12345).

  • Page 13: Add User

    User Manual 2.3.1. Add User In management menu, press [0/→] key to select [ADD] option, and press [OK/M] key to enter ―Add user‖ interface. Input new user ID (max. 6 digit, i.e. 000001). Press [OK/M] to confirm. Then press [0/→] to choose FP 1 or 2 or password to register.
  • Page 14 User Manual this, If the fingerprint has been registered, device will sound ―di-di-‖ indicating this fingerprint repeats and interface will show ―FAIL‖ like this, 2.3.1.2. Password registration Press [0/→] and switch to PW option, Press [OK/M] to confirm and start password registration, Input user password through keypad (max.

  • Page 15: Delete User

    User Manual 2.3.2. Delete User In management menu, press [0/→] and select [DEL.]. Press [OK/M] to enter ―Delete user‖ interface. Input the user ID needed to be deleted (i.e. 000001). Press [OK/M] to confirm. Device will sound 4 short beeps indicating the user deletion is successful. 2.3.3.

  • Page 16: Administration Password Setting

    User Manual Input the time with number key. Press [OK/M] to confirm. Device will sound 4 short beeps, indicating set successfully. 2.3.4. Administration Password Setting Press [0/→] to select [SET.] option: Press [OK/M] to enter admin password setting interface, Input admin password through keypad (6 digits). Press [OK/M] to confirm and device will sound two short beeps which prompts input password again.

  • Page 17: Verification

    User Manual 2.3.5. Verification 2.3.5.1. Password Verification In default interface, input user ID through keypad and press [OK/M] to confirm. Second, input user password, press [OK/M] to confirm. If device sounds 4 short beeps, prompting verification is successful. If device sounds a long beep prompting verification failed. 2.3.5.2.

  • Page 18: Initialization

    User Manual 2.3.6. Initialization: Return password to factory defaults To initialize the device and reset the management password back to the default password (12345) press the ‗Initialization Button‘ until you hear beeps. The operation will not delete any user data stored in the device. 2.3.7.

  • Page 19: System Installation

    User Manual Chapter3. System Installation This chapter mainly discusses the installation and un-installation of T&A software as well as the hardware and operation system requirement.

  • Page 20: System Installation

    User Manual System Installation First we should install background management software on the computer. Please refer to the following steps: 3.1. Running Environment Hardware environment： PentiumⅡ266 and above; PentiumⅢ500 and above is recommended; 128 Memory and above; Minimum 100M hardware space; COM Port;...
  • Page 21 User Manual Please select local dialect： Select installation path，default as：―D:\‖ click ―Next month‖： Please confirm the installation list and click ―Install‖ Click ―Yes‖...
  • Page 22 User Manual The installation will be done after seconds (see the picture below): Click [Finish] to close the installation program and an icon [ ] will be added to the desktop.
  • Page 23 User Manual Chapter4. Background Management The main theme of this chapter is how to collect attendance records from different terminals with management software and generate different reports. The background software can manage employee information, set rules of attendance etc.

  • Page 24: Background Management

    User Manual Background Management Management software can collect attendance records from different terminals, calculate according to shift setting and finally generate different reports. The background software can manage employee information, set rules of attendance etc. 4.1. Log in System Double click the icon [ ] on the desktop to start the attendance background management program.

  • Page 25: System

    User Manual 4.2. System Click [System] on the main menu, following springs: 4.2.1. Parameters Settings Click [Parameters Settings] in system menu. The following window will prompt: Basic parameters: Set your company name, the default is ―Head office‖ Input your company name that will be deemed as the head of departments list. A working day count as how many minutes is the base for time attendance calculation which will be the transition standard to calculate the late to work/early to leave /free overtime items, minute is the good transition standard of hours and...
  • Page 26 User Manual Unit Set: Set the accounting unit and minimum time of stat time. Round down: Abandon the decimal regardless it is. For example, if the minimum calculation unit is 1 day, if the accumulated time is 1.1 days or 1.9 days, the result of calculation is 1 day.

  • Page 27: Administrators

    User Manual This page add the corresponding value for [Nation], [Specialty], [Position] [Education] in menu [Employee maintenance]. 4.2.2. Administrators Click [System]-[Administrators], following window shows: Append new administrator: Click [Append]—input the name of new administrator in the field of [Administrators], select corresponding privileges below and click [Save] to finish adding of new administrator.

  • Page 28: Administrator's Password Set

    User Manual Select the name of administrator which need to be deleted and click [Delete] to finish deleting according to the prompt. Administrator’s Password Set 4.2.3. Click menu [System]--[Administrator‘s Password Set], following springs: Input the original password in [Old Pwd], enter the new password in [New Pwd], enter again in [Confirm Pwd] and click [OK] to finish.

  • Page 29: Managing Log

    User Manual Notice: Modified record log shows all the time attendance record modifications; If there‘s record that has been revised incorrectly before, it can be recovered by selecting this record and clicking [Restore]. Click [Close] to exit. 4.2.5. Managing Log Click menu [System]--[Managing Log], following springs: This log records all the operations of every administrator.

  • Page 30: Exit System

    User Manual Input the database name or click the button to select the correct database file. Notice: You can click [Test connection] to test the connection correctness of the database. 4.2.7. Exit System Click [Exit System] in System menu. The following menu springs: Click [OK] to exit management software and return to Windows system.

  • Page 31: Employees Maintenance

    User Manual Add a new department: Click [Append], input the new department name and click [Save] to add a sub department for the chosen department. Note: When you want to do some other operations to the new department, you need to set the privilege of modifying the new department for the administrator in the [administrator set] first (choose the new department you just added in the ―Department operable‖).
  • Page 32 User Manual Employee's adding: Choose the department that the employees belong to, clicks [Append], and input employee‘s information, then click [Save] to complete. Note: 1. The items (―Calculate attendance‖, ―Calculate overtime‖, ―Rest on holiday‖) below ―Attendance Set‖ are correlated with report, please set it correctly. If the checkbox of ―Calculate Attendance‖...

  • Page 33: Attendance Management

    User Manual Select the new department and click [OK] to complete. Export Employee: Right-click on employee list and the following window pops: All displayed fields in employee info list can be defined through submenu of ―Column‖. Meanwhile, the modification will take effect and be saved. Click [Show all columns] to display all fields in the list.

  • Page 34: Holiday List

    User Manual 4.4.1. Holiday List Click [Holiday List] in [TA management] menu. The following appears. Add festivals or holidays: Click [Append] then input the festival or holiday name and the rules. Click [Save] when ready. Modification of festivals or holidays: Select the festivals or holidays you want to revise, then click [Modify] and input the new information.
  • Page 35 User Manual Add a new timetable: Click [Append] and enter the corresponding information: [Timetable Name] For instance: Day Shift [On duty Time] (08:00) [Off duty Time] (17:00) [Begin Clock-in Time] (07:00) [End Clock-in Time] (13:00) [Begin Clock-out Time] (16:00) [End Clock-out Time] (20:00), [Late error allowance] (5) [Early error allowance] (5) [Count as work day] (1)
  • Page 36 User Manual The timetable Deletion Select the timetable you want to delete, click [Delete], and click [OK] to make sure. Note: Begin Clock-in Time and End Clock-in Time makes the valid time range for Clock in. Clock in out of this time range will be treated as invalid records. It is the same with Clock-out time.
  • Page 37 User Manual Clear the timetable: Clear all the timetables of the shift. Arrange the shift automatically: when an employee has several shifts during one period, he need to finish all the shifts if it is not arranged the shifts automatically otherwise he will be regarded as absence;...
  • Page 38 User Manual Select the timetable ―Morning shift‖ to be added and select the time range to apply to this timetable ―from Monday to Friday of the first week‖ and click [OK] to complete the setting of the first week. The second week (afternoon shift, from Monday to Friday) Click [Add], make corresponding operation in the springing window (see the result below): Click [OK] to complete the working hour setting for the second week.

  • Page 39: Employee Scheduling

    User Manual 4.4.3. Employee Scheduling Click [Employee Scheduling] in [TA management] menu. The following window appears: Choose the department or several personnel that need to arrange shifts, click [Arrange], the following window appears: Add a new shift: Select the corresponding shifts, for instance: The commencement date and deadline of this shift of ―normal class ", click [Add] button and then click [OK] in Pic above to finish the adding of new shifts.

  • Page 40: Attendance Records

    User Manual When one or many employee's working time needs to be changed temporarily, you can arrange a temporary shift. Click [Add Temporary] the following window appears: Click [OK] and the temporary scheduling can be operated. Then click [Add] and the following window will pop up: Click [OK] and the timetables will be saved.

  • Page 41: Attendance Calculating And Report

    User Manual Attendance record report form preview: Click [Report] when the window displays the attendance inquiry records, you can get the report form automatically. Attendance records exporting If the user need to lead out the attendance record, only need to click export, you can lead out the data inquired.
  • Page 42 User Manual Click [Attendance Calculating and Report] in [TA management] menu, the following window appears: Select the beginning, the ending date, the department and employee that need to be calculated and then click [Calculate]. There are four Tabs of information after search and calculation which can be viewed respectively: [Attendance Exceptions]: Display the dealt result of the original attendance records;...
  • Page 43 User Manual We will see such mistakes as ―state mistake‖, ―invalid record‖, ―repeated record‖, etc. are described. (If we will revise to write down, click the right key and springs the following menu): The definition of each option as follows: [Export Data]: Export the data in the current attendance record list to a file in txt or xls format;...
  • Page 44 User Manual Note: We can manually modify the record as stated above to assure the veracity of the report according to the practical situation. If there is disoperation, the records can be recovered through [Modified Record Log] in [System]. Right Click in [Shift Exceptions] the following shortcut menu will pop up: [Other Exceptions], [Calculated Items] the following shortcut menu will pop up: The operation is the same as stated above.
  • Page 45 User Manual [General Report]: Calculate all employee‘s attendance items such as ―normal‖, ―actual‖, ―late‖, ―early‖, ―absent‖, ―overtime‖ etc; [Exceptions Report]: Calculate employee‘s ―out‖, ―overtime‖, business leave/ personal leave‖ etc;...
  • Page 46 User Manual [Create a Report for Current Grid]: Print preview of the current displayed grid. For example: Attendance Report...
  • Page 47 User Manual Print Report: Toolbar of report preview is as the following picture: Adjust the ratio of preview content; Open the existing report file; Find the report file (*.frp) to be opened, select it and click [Open] to see the report. Save report to file;...

  • Page 48: Deal With Exceptions

    User Manual 4.5. Deal with Exceptions Click [Exception] on the main menu, following springs: 4.5.1. Away on Business/ Leave When the employee can't punch in/out because of going out on business or asking for leave, in order to guarantee the exactness of the final statistics, we should make these settings through this function.

  • Page 49: Append Record Collectively

    User Manual Select the relative items and click [Append] when ready. 4.5.3. Append Record Collectively When part or all of the employees in a department did not punch in/out because of some reasons, please you can use this function to add punching in/out collectively, click [Exception]--[Append Record Collectively], following springs: Select the department, thus the employees in the department will be listed in the employee list, select the employees whom you want to add records on to, then...

  • Page 50: Data Maintenance

    User Manual 3. Select the ―The modified clock in time‖ 4. Search employee through department or shift; 5. Select employee; 6. Click [OK] to confirm. 4.6. Data Maintenance Click [Data Maintenance] on the main menu, following springs: 4.6.1. Import Employee List Click [Import Employee List] in [Data Maintenance] menu.

  • Page 51: Import Attendance Record

    User Manual 4.6.2. Import Attendance Record Click [Import Attendance Record] in [Data Maintenance] menu, Springs the following window: Click to select the attendance record file for importing, and click [OK] to start. 4.6.3. Clear Obsolete Data Click [Clear Obsolete Data] in [Data Maintenance] menu, springs the following window: After your system is used for a long time, you will get a large number of obsolete data in the database.

  • Page 52: External Program Management

    User Manual the system is initialized, all information will be lost; the system will get back to the state when just installed. Please make sure that you want to initialize the system. ) 4.7. External Program Management Click [Device Management] on the main menu, following springs: 4.7.1.
  • Page 53 User Manual Chapter5. Communication The chapter is mainly about how to add, delete and set communication between PC and terminal.

  • Page 54: Data Communication

    User Manual Data Communication Double click the icon [ ] on the desktop to start the communication software, the main interface will show as following (default password is empty): If the time attendance software‘s login password is not empty, you should enter the password first.

  • Page 55: Modify Unit

    User Manual Device Type： There are two device types: one is Fingerprint/Card Verify, the other is Facial Verify FacePass. Please select the actual device type you are looking for.. Terminal No.: This number can be set as you like. Device ID: Device ID is the uniquely identification management software.

  • Page 56: Delete Unit

    User Manual Modify the information and then click the button [OK] to save the modification. Click the button [Cancel] to cancel the modification. Notice: If the ―No‖ already exists in the software, the following message box pops Click the button [OK] to set the Unit information again. 5.1.3.
  • Page 57 User Manual [Select All]: Select all the terminals. [Reverse Selection]: Select the terminals which are not selected. Cancel the terminals which are selected. 5.1.4.1. Set Device Number Device Number use to identification different terminal. Select [Setting Device Number] and open [Set up] interface： Modify device ID and click [OK] to save, you can check the device ID in the setting menu of the terminal.
  • Page 58 User Manual 5.1.4.4. Open the Door via Software If you click the item [Open the door via software], you can see the information in the main interface as follows: [2011-08-25 13:35:58]1[Head office]Open the door via software successfully! And meanwhile you can hear the sound from the relay. 5.1.4.5.

  • Page 59: Synchronize Time

    User Manual Click [OK] to confirm. Message length: 16 Chinese letters or 48 English letters. Notice: You can shift the messages by pressing [←], [→] key. 5.1.4.6. Disable the Manager Choice [Disable the manager] menu, the system will prompt as follow: Click the [Ok] button to delete manager, Click [Cancel] to cancel the delete operation.

  • Page 60: Time Zone/Group Settings

    User Manual Following message box pops up: Click the button [OK] to confirm or click the button [Cancel] to cancel. Some operation information displays in the main interface as follows: [2011-08-25 13:49:24]Synchronizing time... [2011-08-25 13:49:25]1[Head office]Synchronization successful! 5.1.6. Time zone/Group settings This function is only for the terminals which have the access control output.

  • Page 61: Device Parameter Settings

    [Workcode Prompt]: Enable/Disable the prompt of workcode during verification. [Ring function]: Enable/Disable the ring function before using the Ring time settings. [Wiegand Mode]: Wiegand26, Anviz Wiegand (Encrypted wiegand.) and Fixed Wiegand area code. [Fixed Wiegand area code (0~254)]: If you upload one fingerprint to two terminals, the same fingerprint‘s wiegand outputs are different in the different terminals.
  • Page 62 User Manual [Lock Relay time (0~15 second)]: The door open delay. [Door sensor alarm delay (0-250)]:The Door sensor alarm delay time range setting. [Default identification method on the device]: Set identification method for the device. Such as: Fingerprint , Fingerprint+Password, Fingerprint+Password+Card ID+Password, ID+ Fingerprint, ID+Password+Fingerprint, Card, Card+Password, Card+Fingerprint etc.

  • Page 63: Ring Settings

    User Manual Click the button [OK] to confirm or click the button [Cancel] to cancel. Following information shows on the main interface: Clearing[ [2011-08-25 15:14:16]1[Head office]Clear time attendance records successfully [2009-03-18 15:14:15] 5.1.8. Ring Settings Set the ring time. Please enable the Ring function in the parameter settings first of all.

  • Page 64: Download New Record

    User Manual Click [Auto update the T&A status] button, Enter [ T&A Status auto updating settings] interface. First set the SN (serial number) of the T&A status, Serial number range is 1-16. For example: The serial number set as: 1 and set the T&A status as ―IN‖ means check in for work.

  • Page 65: Backup Employees

    User Manual Following message records pops up: Click the button [OK] to confirm or click the button [Cancel] to cancel. Following information shows on the main interface: [2011-08-25 15:13:23]1[Head office]Reading attendance records... [2011-08-25 15:13:24]1[Head office]Read the records completed,Records:6, Read successfully:6 5.1.12.

  • Page 66: Resume Employees

    User Manual Click the button [OK] to confirm or click the button [Cancel] to cancel. 5.1.13. Resume Employees Upload the employee information and employee‘s templates from the computer to the terminal. Click the button [Resume Employees]. Following message box pops up: Click the button [OK] to confirm or click the button [Cancel] to cancel.

  • Page 67: Activate Real-Time

    User Manual 5.2.1. Activate Real-time Click the [Activate real-time] button, the status bar shows message: Reading attendance records. Now the software is beginning to supervise the terminal, and then collect the records every 5 seconds. You can review the record information in the [Real-Time Monitoring Records Information] as follows: When the employee clock in or out, the value of [Check-in Times] or the [Check-out times] increases one.

  • Page 68: Employees Management

    User Manual 5.3. Employees Management Employees‘ management interface is as following: 5.3.1. Add Employee Click [Add Employee] button, open [Add/modify employee info] window as follow: Notice: The No. is exclusive as well as the first digit cannot be 0! And the administrator‘s name will show as red color You can also add pictures for employee.
  • Page 69 User Manual Click the button [View] to choose one photo. And Crop the photo by the [Cut-down] button and then click the button [Save] to save as follows: 2nd way: You can install camera to take pictures and edit then save. Make sure there is camera equipment installed in your PC.

  • Page 70: Modify Employee

    User Manual The sentence ―Connect to the fingerprint sensor reader successfully!‖ means that the OA99+ is connected successfully. Place the fingerprint on the terminal‘s fingerprint scanner window and then click the button [enroll] to enroll the fingerprint. Click the button [OK] to save or click the button [Cancel] to cancel. 5.3.2.

  • Page 71: Transfer Department

    User Manual Choose employee from employee info list (you can choose some or all the employee by using the button [Shift] or [Ctrl] on your computer‘s keypad). Click [Delete Employee] to delete the selected employee. 5.3.4. Transfer Department Choose the employee and then click the button [Transfer Department]. The window [Employee Transfer] pops up: Select the department and then click the button [OK] to confirm or click the button [Cancel] to cancel.

  • Page 72: Copy Privilege

    User Manual Choose the terminal and then click the button [OK] to save. You can find the employee‘s authorized terminal in the column [Unit] as follows: 5.3.6. Copy Privilege Copy the privilege from employee A to the employee B. And then the employee B‘s privilege will be as same as the employee A.

  • Page 73: Download Fp

    User Manual Click the button [Cancel] to exit the [Set privilege]. And then click the button [OK] to confirm or click the button [Cancel] to cancel. Click the button [OK] to confirm or click the button [Cancel] to cancel. 5.3.7. Download FP Download the fingerprint from the terminal to the software.

  • Page 74: Delete From Unit

    User Manual Choose the employees from employee info list (you can choose some or all the employees by using the button [Shift] or [Ctrl] on your computer‘s keypad). Click the button [Upload User Template]. Following message box pops up: Click the button [OK] to confirm or click the button [Cancel] to cancel. The operation information shows on the main interface as follows: [2011-08-25 15:10:18]Upload employees and fingerprints...
  • Page 75 User Manual Add Dept: Click [Add Dept]. The [Input Department Name] window pops up: Input the department name. Click the button [OK] to confirm or click the button [Cancel] to cancel. Modify Dept: Choose the department which is going to be modified. Click [Modify dept]. The [Input Department Name] window pops up: Input the department name.

  • Page 76: Record Management

    User Manual 5.4. Record Management 5.4.1. Record Search Set the Begin Date and End Date as follows: Click the button [Search record] to search the record. 5.4.2. Export Record Set the export format, export file and time format. Export format: 3 formats optional: text file (.txt), CSV file (.csv), Excel files (.xls).

  • Page 77: U Disk Management Program

    U Disk Management Program U disk management program mainly manages the data from U disk to database. To read the attendance record, you must make sure all data store under Anviz-C folder in the U disk. The screen shows as following :...

  • Page 78: System Settings

    User Manual Read Records from the U disk : First click [Refresh] to select the U disk icon , click [Read Records from the U disk], the system will auto read the data from U disk and export to local database‖Att2003.mdb‖ ―Checkinout‖ table . Restore Employee from U Disk: click [Restore Employee from U Disk] button, the system will export the employee information data to local database ‖Att2003.mdb‖...

  • Page 79: T&A Status Setting

    User Manual 5.6.2. T&A Status Setting Click the [T&A Status setting] option, and the [T&A status setting] window pops up: Click the state which is going to be modified. Input the status description. [Upload to the selected terminal]: Upload the T&A status from the selected terminal. 5.6.3.

  • Page 80: Database Linking Setting

    User Manual Click [OK] and input old password again. [New Pwd]: the password user wants to set. [Confirm Pwd]: Input new password again to confirm. If confirm Pwd is different from new one, system will prompt: Click [OK] button to input confirm password again. After modifying completed, click [OK] button to save new password and it prompts: 5.6.5.

  • Page 81: Exit System

    User Manual 5.6.6. Exit System Click [Exit system]. It prompts: Click the button [OK] to confirm or click the button [Cancel] to cancel. 5.7. User Interface Configuration 5.7.1. Interface Skin Color Shift the skin color by press the button [ ].The style is Windows XP system style.
  • Page 82 User Manual Click the item ―Remove from the Quick Access Toolbar‖.
  • Page 83 User Manual Chapter6. Frequently asked questions and answers...

  • Page 84: Faq

    User Manual 6.1. Fingerprint has enrolled but often gets failure in identification. Reason Solution 1. The fingerprint was not Enroll the finger again. Please refer to illustration captured properly. of pressing finger. 2. Direct sun light or too bright Avoid direct sun light or other bright light. light.

  • Page 85: No Records Found Even Though Employee Has Clocked In/Out

    User Manual 6.3. No records found even though employee has clocked in/out. Reason Solution 1. Unit power break for a long time Synchronize the time. (time turn to zero as default). 1. Add records manually. 2. Minority employee fingerprint 2. Adjust fingerprint matching precision. false accepted.

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