Check The Error Messages; Error Explanation; Hard Error; Soft Error - Nedap PowerRouter Installation Manual

7 Troubleshoot
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The charging LED is only active if a battery extension module is installed.
7.3

Check the error messages

The PowerRouter shows the latest error message on the display. The last ten error messages are stored
in the error history. For possible solutions see section 7.5.
Most errors are cleared automatically by the system if the error condition disappears. If an error message
does not clear itself, press the NO button for at least 3 seconds to clear the error.
7.4

Error explanation

7.4.1 Hard error

When a hard error occurs the PowerRouter goes into a safe mode and will not function until the user has
turned the system off and on or a reset is performed. A hard error is indicated when the error LED is
flashing.

7.4.2 Soft error

When a soft error occurs the module in which the error originated will go into a safe mode. Other modules
in the PowerRouter will continue to operate. The PowerRouter can recover from the error automatically. A
soft error is indicated when the error LED is on.

7.4.3 Error code

Example: P027-H
P The first letter indicates where the error originated within the PowerRouter
P - Platform
S - Solar module
G - Grid module
027 The number indicates which error has occurred
H The second letter indicates the level of the error that occurred
H - Hard error
S - Soft error
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PowerRouter • Solar Inverter • Installation manual