Troubleshoot; Troubleshooting; Check The Led Status - Nedap PowerRouter Installation Manual

PowerRouter • Solar Inverter • Installation manual
7

Troubleshoot

7.1

Troubleshooting

If you encounter difficulty with the operation of your PowerRouter, follow the steps below:
•

Check the LED status.

• Check the error message on the LCD display, and the error history.
• If the difficulty remains, contact your installer/dealer.
Collect the following information before you contact your installer or dealer (figure 1):
• Model number
• Serial number
• Brief description of the problem
• LED status
• Displayed error message
• Error history
• Software version and ID number
7.2 Check the LED status
When an error has occurred the LEDs will either be OFF or FLASHING as follows:
PowerRouter state
Normal Operation
Standby
Not initialised
System check
Soft error
Hard error
Firmware update**
Validating the grid
Grid connected
Fast charging batteries
Charging batteries
Using battery power
* The LED can be on, blinking, or off.
** The PowerRouter is receiving / installing an update, this process may last for 25 minutes. The display
will show a progress bar from 0% to 100%. During this time you must not do any other actions on the
PowerRouter.
Operational (blue) Charging (blue)
on *
blinking off
blinking off
off on
on *
off off
off off
* *
* *
* blinking
* on
* off
7 Troubleshoot
Grid (blue) Error (red)
* off
off off
off blinking
* off
* on
off blinking
* on
blinking *
on *
* *
* *
* *
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