Brother ADS-2100e User Manual page 216

Troubleshooting
Network Difficulties (ADS-2600We only)
Difficulty
Cannot scan over the network.
The network scanning feature does
not work.
The Brother software cannot be
installed.
Cannot connect to wireless network. Check the wireless network settings.
Reset the network settings.
Other Difficulties
Difficulty Cause
The machine is in The machine is idle and the amount of
Sleep Mode (power time specified by the Sleep Time setting
save mode). has elapsed.
(ADS-2600We only)
The machine is not The machine was plugged in within
turned on. 60 seconds after unplugging.
The machine is in The machine is not connected to the
Offline Mode. computer.
Suggestions
Make sure that your machine is powered on, is online and in the Ready mode.
Check the current network settings.
See Troubleshooting in the Network User's Guide.
®
(Windows users)
It is necessary to configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, enter the
information below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Refer to the instruction manual that came with your third-party Security/Firewall
Software, or contact the software manufacturer.
(Macintosh users)
Re-select your machine in the Device Selector application, from the model list
in ControlCenter2.
®
(Windows users)
If the Security Software warning appears on the computer screen during the
installation, change the Security Software settings to permit the Brother
product setup program or other program to run.
(Macintosh users)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
See Reset the Machine (ADS-2600We only) on page 208.
Suggestions
Do one of the following:
Press .

 Open the Top Cover.
 Load your document.
Wait 60 seconds after plugging the machine in
before it is ready on the network.
Connect the machine to the computer and power
on the machine.
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