Appendix B: Customer Support - Thecus N8800 IP User Manual

Appendix B: Customer Support

If your N8800 is not working properly, we encourage you to check out Chapter 7:
Troubleshooting, located in this manual. You can also try to ensure that you are
using the latest firmware version for your N8800. Thecus is committed to providing
free firmware upgrades to our customers. Our newest firmware is available on our
Download Center:
http://www.thecus.com/download.php
If you are still experiencing problems with your N8800, or require a Return
Merchandise Authorization (RMA), feel free to contact technical support via our
Technical Support Website:
http://www.thecus.com/support_tech.php
Customers in the US should send all technical support enquiries to the US contact window
included in the following web page:
http://www.thecus.com/support_tech.php
For Sales Information you can e-mail us at:
sales@thecus.com
Thank you for choosing
Thecus!
129