Service Hints; Technical Service; Replacement Parts; Accessories - Desa VUL18NR Owner's Operation And Installation Manual

SERVICE HINTS

When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural
gas supplier.
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can't supply original replacement part(s),
call DESA Heating Products' Technical Ser-
vice Department at 1-866-672-6040.
When calling DESA Heating Products, have
ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Purchase these heater accessories from
your local dealer. If they can not supply these
accessories, call DESA Heating Products at
1-866-672-6040 for referral information. You
can also write to the address listed on the
back page of this manual.
FIREPLACE HOOD
Black - GA6050
Brass - GA6052
Antique Brass - GA6053
For all models. Helps deflect heat away from
mantel or wall above fireplace. Fits openings
28" to 48" wide.
40

REPLACEMENT PARTS

ACCESSORIES

www.desatech.com

TECHNICAL SERVICE

You may have further questions about instal-
lation, operation or troubleshooting. If so,
contact DESA Heating Products' Technical
Service Department at 1-866-672-6040.
When calling please have your model and
serial numbers of your heater ready.
You can also visit DESA Heating Products'
technical services web site at
www.desatech.com.
Usually, we will ask you to return the part to
the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If
they can't supply original replacement part(s),
call DESA Heating Products at 1-866-672-6040
for referral information.
When calling DESA Heating Products, have
ready
• model number of your heater
• the replacement part number
CLEANING KIT - CCK
For all models. Your vent-free gas appliance
requires regular cleaning and maintenance to
prevent performance problems. This kit gives
you the tools and instructions to make it easy
to clean all critical areas of your appliance.
DAMPER CLAMP - GA6080
For Remote-Ready Models. Permanently
opens chimney flue damper for vented
operation.
LAVA ROCK - GA6060
For all models. Order when additional rock
is desired.
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