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7. Where the unit fails to operate or fails as a result of ice formation in the piping to or from
the Heat Pump Water Heater System.
8. Where the Heat Pump Water Heater System is located in a position that does not comply with
the Heat Pump Water Heater System installation instructions or relevant statutory
requirements, causing the need for major dismantling or removal of cupboards, doors
or walls, or use of special equipment to bring the Heat Pump Water Heater System to floor
or ground level or to a serviceable position.
9. Repair and/or replacement of the Heat Pump Water Heater System due to scale formation in the
waterways or the effects of either corrosive water or water with a high chloride or low PH
level when the water heater has been connected to a scaling or corrosive water supply or a
water supply with a high chloride or low PH level as outlined in the Owner's Guide and
Installation Manual.
Subject to any statutory provisions to the contrary, this warranty excludes any and all claims for
damage to furniture, carpets, walls, foundations or any other consequential loss either directly or
indirectly due to leakage from the Heat Pump Water Heater System, or due to leakage from
fittings and/or pipe work of metal, plastic or other materials caused by water temperature, poor
workmanship or other modes of failure.
Warranty Period
Subject to the Warranty Conditions and Exclusions stated above, your Sanden Heat Pump Water
Heater System is warranted as follows:
Heat pump unit – Three years from date of installation
Tank unit – Fifteen years (Pro-rated) from date of installation
Sanden Heat Pump – Installation Manual
Page 30 of 33
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