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9. Repair and/or replacement of the Sanden "Eco"
to scale formation in the waterways or the effects of either corrosive water or water
with a high chloride or low pH level when the water heater has been connected to
a scaling or corrosive water supply or a water supply with a high chloride or low pH
level as outlined in the Owner's Guide and Installation Manual.
10. Where the Sanden "Eco"
failed directly or indirectly, as a result of inclusion as an integral part of a Ring Main
system or in an Off Grid application.
11. Where the Sanden "Eco"
has failed, directly or indirectly, as a result of excessive power surges, lightning
strikes or high voltage fusion of components on the Power Control Boards (PCBs).
12. Warranty service is provided to the original owner of the equipment only.
Subject to any statutory provisions to the contrary, this warranty excludes any and all
claims for damage to furniture, carpets, walls, foundations or any other consequential
loss either directly or indirectly due to leakage from the Sanden "Eco"
Pump System, or due to leakage from 昀椀ttings and/or pipe work of metal, plastic or other
materials caused by water temperature, workmanship or other modes of failure.
Warranty Period:
Subject to the Warranty Conditions and Exclusions stated above, your Sanden "Eco"
Water Heat Pump System is warranted, in a Residential application, as follows:
Heat pump unit:
Sanden warrants all parts and labour on the Sanden "Eco"
for a period of 6 years from date of installation.
Labour costs are paid directly to the servicing contractor per the payment cost schedule
published by Sanden and revised from time to time at Sanden's requirement.
Stainless Steel Tank Unit:
Sanden warrants all parts and labour on the stainless steel tank for 10 years at 100%
replacement and for a further 5 years under a pro-rata scale, culminating in warranty end
after 15 years from date of installation.
Vitreous Enamel Tank Unit:
Sanden warrants all parts and labour on the vitreous enamel tank for 7 years at 100%
replacement and for a further 3 years under a pro-rata scale, culminating in warranty
end after 10 years from date of installation. The sacrificial anode must be checked and if
necessary, replaced by an authorised Sanden Dealer after 5 years, at the owner's cost. Proof
of which must be provided for any warranty claims.
All valves and connectors supplied by Sanden carry a 2 year parts warranty from date of
installation. The Pressure Temperature Relief valve supplied with the Sanden tank carries a 1
year parts warranty from date of installation.
In a commercial or industrial application, the warranty period on both the Heat Pump unit and
Tank will be based on detail provided and determined upon application.
Warranty terms and conditions are subject to change without notice.
Registration for warranty
In order to register your system for warranty purposes, please visit our website www.sanden-hot-
water.com.au, locate the Warranty Registration page and complete the details of your purchase.
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Sanden Heat Pump - Owner
Page 19 of 20
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