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9. Repair and/or replacement of the Heat Pump Water Heater System due to scale formation
in the waterways or the effects of either corrosive water or water with a high chloride or
low pH level when the water heater has been connected to a scaling or corrosive water
supply or a water supply with a high chloride or low pH level as outlined in the Owner's
Manual and Installation Manual.
10. Warranty service is provided to the original owner of the equipment only.
Subject to any statutory provisions to the contrary, this warranty excludes any and all claims
for damage to furniture, carpets, walls, foundations or any other consequential loss either
directly or indirectly due to leakage from the Heat Pump Water Heater System, or due to
leakage from fittings and/or pipework of metal, plastic or other materials caused by water
temperature, workmanship or other modes of failure.
Warranty Period
Subject to the Warranty Conditions and Exclusions stated above, your Sanden Heat
Pump Water Heater System is warranted in a Residential application as follows:
Heat pump unit – Sanden warrants all parts labour on the SANDEN water heater system
Tank unit –
In a Commercial or Industrial application the warranty period on both Heat
Pump unit and Tank is reduced to 1 (One) year only with no Labour warranty
Warranty terms and conditions are subject to change without notice. Please refer to our
website www.sanden-hot-water.com.au for the latest updated Warranty information.
Post installation inspection checklist
On completion of the installation, inspect and check off each item in the charts on the
following page. Once the inspection has been completed remove the inspection table and
hand to the customer.
for a period of 6 (Six) years from date of installation.
Labour costs are paid directly to the servicing contractor per the
payment cost schedule published by Sanden and revised from
time to time at Sanden's requirement.
Sanden warrants that the tank will be free from defects for 10
years at 100% replacement, and for a further 5 years under a
pro-rated scale, culminating in warranty end after Fifteen years
from date of installation
Sanden Heat Pump – Installation Manual
Page 27 of 32
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