Paper Jams - Canon PI}{MA Pro 9000 Serie? Quick Start Manual

Troubleshooting
Paper Jams
Problem
I
Possible Cause
I
Try This
PaperJams
Paper jams in the Remove the paper according to the following procedure.
Auto Sheet Feeder/i. Slowly pull the paper out, from the Auto Sheet Feeder, the Front Tray, or the
Front Tray/Rear back of the printer, whicheyer is easier.
Support
Feeding from the Auto Sheet Feeder Feeding from the Front Tray
7
2
If the paper tears and a piece remains inside the printer, open the Top Cover
and remove it. After removing all paper, close the Top Cover, turn the printer off
and turn it back on.
A
Caution
Be careful not to touch the components inside the printer at this
time.
2. Reload the paper into the printer, and press the RESUME/CANCEL button on the
printer.
• Set the Paper Guide correctly when printing from the Auto Sheet Feeder. The
paper may not feed properly if the Paper Guide is not set correctly.
See step (3) in "Load the paper." on page 6.
• If you have turned off the printer in step 1, you will need to try printing again,
because this operation cancels any print jobs in progress.
WNote When reloading the paper into the printer, refer to "Paper Does Not
Feed Properly" on page 71 to confirm that you are using the correct
paper and are loading it into the printer correctly.
If you cannot remove the paper or the paper tears inside the printer, or if the
paper jam error continues after removing the paper, contact the Customer Care
Center.