Error Messages And Details About Your System; Understanding Error And Other Messages - OneTouch UltraEasy User Manual

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Error messages and details about your system

Understanding error and other messages

The OneTouch® UltraEasy® Meter displays messages when there are problems with the test strip, with the meter, or when your
blood glucose levels are higher than 33.3 mmol/L or lower than 1.1 mmol/L. Messages do not appear in all cases when a problem
has occurred. Improper use may cause an inaccurate result without producing a warning message.
Message
ERROR MESSAGES AND DETAIL S ABOUT YOUR SYSTEM
What it means
You may have a very low
blood glucose level (severe
hypoglycaemia), lower than
1.1 mmol/L.
You may have a very high
blood glucose level (severe
hyperglycaemia), over
33.3 mmol/L.
The meter has detected that the
temperature is above the system
operating range. Do Not perform a
test until the meter and test strips
reach a temperature within the
operating range of 6–44°C.
The meter has detected that the
temperature is below the system
operating range. Do Not perform a
test until the meter and test strips
reach a temperature within the
operating range of 6–44°C.
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What to do
This may require immediate
treatment according to your
healthcare professional's
recommendations. Although this
message could be due to a test error, it is
safer to treat first and then do another test.
Re-check your glucose level. If the result
is HI again, obtain and follow instructions
from your healthcare professional without
delay.
Repeat the test after the meter and test
strips have reached a temperature within
the operating range.
Repeat the test after the meter and test
strips have reached a temperature within
the operating range.