HP Pavilion dm4 Entertainment PC Maintenance And Service Manual
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HP Pavilion dm4 Entertainment PC Maintenance And Service Manual

HP Pavilion dm4 Entertainment PC Maintenance And Service Manual

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HP Pavilion dm4 Entertainment PC
Maintenance and Service Guide
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  • Page 1 HP Pavilion dm4 Entertainment PC Maintenance and Service Guide Downloaded from LpManual.com Manuals...
  • Page 2 Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice Downloaded from LpManual.com Manuals...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 5 Top ............................... 5 TouchPad ..........................5 Lights ........................... 6 Buttons ..........................7 Keys ............................. 8 Front ..............................9 Right side ............................. 9 Left side .............................. 10 Display ..............................
  • Page 6 Grounding guidelines ......................31 Electrostatic discharge damage ................ 31 Packaging and transporting guidelines ..........32 Workstation guidelines ..............32 Equipment guidelines ............... 33 Component replacement procedures ....................34 Serial number ........................34 Computer feet ........................35 Battery ..........................36 Memory module ......................... 37 RTC battery ........................
  • Page 7 6 Specifications ..............................84 Computer specifications ........................84 35.56 cm (14.0 in) display specifications .................... 85 Hard drive specifications ........................86 DVD±RW SuperMulti Double-Layer Drive specifications ..............87 System resource specifications ......................88 7 Backup and recovery ............................ 89 Restore ............................... 90 Creating restore media ........................
  • Page 8 viii Downloaded from LpManual.com Manuals...

  • Page 9: Product Description

    Product description Category Description Discrete Product Name HP Pavilion dm4 Entertainment PC √ √ Processors Intel® Core™ i7 processor i7-2620M Dual-Core processor (2.7 GHz, SC turbo √ √ up to 3.40 GHz), 4 MB L3 cache, 35 W Intel Core i5 processors i5-2540M Dual-Core processor (2.6 GHz, SC turbo...
  • Page 10 2048 MB (1024 MB x 2) ● 1024 MB (1024 MB x 1) (No support for Microsoft Windows 7, 64 bit) Hard drives HP ProtectSmart Hard Drive Protection √ √ Supports the following 9.5 mm, 6.35 cm (2.5 in) √...
  • Page 11 Wireless Integrated wireless local area network (WLAN) √ √ options by way of wireless module: Intel Centrino Wireless-N 1000 802.11b/g/n 1x2 with √ √ WiDi support Intel Centrino advanced wireless-N 1030 + √ √ Bluetooth® combo 802.11b/g/n 1x2 with WiDi support Intel Centrino Advanced–N + WiMAX 6150, 802.11 √...
  • Page 12 Supports battery fast charge √ 9-cell (100 Whr) 3.0 Ah Li-ion battery √ √ 6-cell (62-Whr) 2.80Ah Li-ion battery √ √ 6-cell (55-Whr) 2.55 Ah Li-ion battery √ √ AC Adapters 65 W AC adapter with Smart-Pin DC connector √ 90 W AC adapter with Smart-Pin DC connector √...

  • Page 13: External Component Identification

    External component identification TouchPad Component Description TouchPad light Turns the TouchPad on and off. Quickly double-tap the TouchPad light to turn the TouchPad on and off. TouchPad zone Moves the pointer and selects or activates items on the screen. Left TouchPad button Functions like the left button on an external mouse.

  • Page 14: Lights

    Lights Component Description ● Power light White: Power is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. NOTE: Another power light is located on the left side of the computer.

  • Page 15: Buttons

    5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide. Fingerprint reader Allows a fingerprint logon to Windows, instead of a password logon.

  • Page 16: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer. Action keys Execute frequently used system functions.

  • Page 17: Front

    Front Component Description Digital Media Slot Supports the following digital card formats: ● MultiMedia card ● Secure Digital (SD) card ● Secure Digital High Capacity (SDHC) Memory card (standard and large size) Speakers (2) Produce sound. Right side Component Description ●...

  • Page 18: Left Side

    Blinking white: The hard drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. NOTE: For information on HP ProtectSmart Hard Drive Protection, refer to the HP Notebook Reference Guide. ● Power light White: The computer is on. ●...

  • Page 19: Display

    Component Description ● RJ-45 (network) lights White: The network is connected. ● Amber: The network is showing activity. RJ-45 (network) jack Connects a network cable. (10) HDMI port Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component.

  • Page 20: Rear

    Rear Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Bottom Component Description Battery bay...

  • Page 21: Illustrated Parts Catalog

    Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer. ● Product name (1). This is the product name affixed to the front of the computer. ●...

  • Page 22: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog Downloaded from LpManual.com Manuals...
  • Page 23 Item Description Spare part number 35.56 cm (14.0 in), SVA, high-definition (HD), BrightView LED display assembly NOTE: Display assembly components on page 19 for more display assembly internal component spare part information. For use in Dark Umber models 636941-001 For use in Steel Gray models 650675-001 Keyboards NOTE:...
  • Page 24 Item Description Spare part number For use in models equipped with discrete graphics 636939-001 (12) Bluetooth module 537921-001 NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 608227-001. WLAN modules (not illustrated) Intel Centrino wireless-N 1000 802.11b/g/n 1x2 with WiDi support 593530-001 For use in Argentina, Bolivia, Brazil, Canada (French/English), Chile, Columbia, Costa Rica, Ecuador, El Salvador, Guadeloupe, Guatemala, Honduras, Mexico, Nicaragua,...
  • Page 25 Item Description Spare part number Atheros AR9002WB-1NGB 802.11 b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo 593127-001 Adapter (BT3.0+HS ready) For use in Algeria, Argentina, Bahrain, Belarus, Belgium, Bolivia, Brazil, Bulgaria, Cameron, Canada (French/English), Chad, Chile, Columbia, Costa Rica, Croatia, Cyprus, Ecuador, Egypt, El Salvador, Estonia, France, Guadeloupe, Guatemala, Guyane Francaise, Honduras, Ivory Coast, Jordan, Kuwait, Latvia, Lebanon, Martinique, Mayotte, Mexico, Montenegro, Morrocco, Nambia, Nicaragua, Nouvelle Caledoni, Oman, Panama, Paraguay, Peru, Polynesie Francais, Portugal, Qatar, Reunion,...
  • Page 26 Item Description Spare part number 4 GB 621569-001 (14) Battery 9-cell, 100 WHr (3.0 Ah) Li-ion 636631-001 6-cell, 62 WHr (2.80 Ah) Li-ion 593562-001 6-cell, 55 WHr (2.55 Ah) Li-ion 593554-001 (15) Base enclosure (includes modem cable and optical drive cable) 636937-001 (16) Hard drive (includes hard drive bracket)

  • Page 27: Display Assembly Components

    Display assembly components Item Description Spare part number Display bezel 636938-001 Webcam module 615744-001 Display panel (35.56 cm (14.0 in) Brightview, high-definition; includes display panel 608206-001 cable) Display Cable Kit 608211-001 (4a) Webcam cable Display assembly components Downloaded from LpManual.com Manuals...

  • Page 28: Plastics Kit

    Item Description Spare part number (4b) Antennas and cables Display hinge covers 608210-001 Display bracket 608214-001 Display back cover For use in Dark Umber computer models 636936-001 For use in Steel Gray computer models 650674-001 Display Screw Kit (not illustrated; includes screws and screw covers) 608212-001 Plastics Kit Item...

  • Page 29: Mass Storage Devices

    Mass storage devices Item Description Spare part number Optical drive (12.7 mm, SATA, fixed) DVD±RW SuperMulti DL Drive (select models only) 677742-001 Optical drive weight saver 660550-001 Hard drive (include hard drive bracket) NOTE: The hard drive cable is included in the Cable Kit, spare part number 608227-001. 750 GB, 7200 rpm 678103-001 640 GB, 7200 rpm...

  • Page 30: Miscellaneous Parts

    Miscellaneous parts Description Spare part number AC adapters 90 W Smart AC adapter, RC/V 3W 609940-001 65 W Smart AC adapter, RC/V 3W 609939-001 Power cord, AC, 3 wire, black, 1.83 m For use in Argentina 490371-D01 For use in Brazil 490371-202 For use in the People's Republic of China 490371-AA1...

  • Page 31: Sequential Part Number Listing

    Sequential part number listing Spare part Description number 449137-001 RTC battery 490371-001 Power cord, AC, 3-pin, black, 1.83 m, for use in North America 490371-021 Power cord, AC, 3-pin, black, 1.83 m, for use in Europe, the Middle East, and Africa 490371-031 Power cord, AC, 3-pin, black, 1.83 m, for use in the United Kingdom and Singapore 490371-061...
  • Page 32 Spare part Description number 600370-001 Broadcom 4313/2070 802.11b/g/n (1x1) and Bluetooth high-speed Half Mini Card for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, the Dominican...
  • Page 33 Spare part Description number 608222-121 Keyboard for use in English and French Canada 608222-131 Keyboard for use in Portugal 608222-141 Keyboard for use in Turkey 608222-161 Keyboard for use in Latin America 608222-171 Keyboard for use in Saudi Arabia 608222-201 Keyboard for use in Brazil 608222–251 Keyboard for use in Russia...
  • Page 34 Spare part Description number 631956-001 Intel Centrino advanced wireless-N 1030 + Bluetooth® combo 802.11b/g/ n 1x2 with WiDi support For use in Albania, Algeria, Andorra, Angola, Argentina, Azerbaijan, Austria, Bahrain, Belarus, Belgium, Bolivia, Bosnia, Botswana, Brazil, Bulgaria, Cameroon, Canada (French/English), Chad, Chile, Columbia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guatemala, Guyane Francaise, Honduras, Hungary, Iceland, Israel, Italy, Ivory Coast, Jordan, Kazakhstan, Kenya,...
  • Page 35 Spare part Description number 642731-001 Fan/heat sink for use in UMA models in which the processor is soldered to the system board (includes replacement thermal material) 642732-001 System board for use in models equipped with HM65 UMA graphics memory; includes Intel Core i3-2330M processor 650674-001 Display back cover for use in Steel Gray computer models...
  • Page 36 Spare part Description number 678100-001 320 GB, 7200 rpm hard drive 678101-001 500 GB, 7200 rpm hard drive 678102-001 640 GB, 7200 rpm hard drive 678103-001 750 GB, 7200 rpm hard drive Chapter 3 Illustrated parts catalog Downloaded from LpManual.com Manuals...

  • Page 37: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 38: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 39: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 40: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 41: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 42: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 75 screws, in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 43: Computer Feet

    Computer feet Description Spare part number Rubber Feet Kit 608228-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Component replacement procedures Downloaded from LpManual.com Manuals...

  • Page 44: Battery

    Battery Description Spare part number 9-cell, 100 WHr (3.0 Ah) Li-ion 636631-001 6-cell, 55 WHr (2.55 Ah) Li-ion 593554-001 6-cell, 62 WHr (2.80 Ah) Li-ion 593562-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 45: Memory Module

    Memory module Description Spare part number 2 GB (PC3-10600 1333 MHz) 621565-001 4 GB (PC3-10600 1333 MHz) 621569-001 Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 46 Remove the module (2) by pulling it away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 47: Rtc Battery

    RTC battery Description Spare part number RTC battery 449137-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 48: Wlan Module

    WLAN module Description Spare part number Intel Centrino wireless-N 1000 802.11b/g/n 1x2 with WiDi support 593530-001 For use in Argentina, Bolivia, Brazil, Canada (French/English), Chile, Columbia, Costa Rica, Ecuador, El Salvador, Guadeloupe, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, the United States, Uruguay, and Venezuela.
  • Page 49 Description Spare part number Realtek RTL8188CE 802.11b/g/n WiFi with Realtek CSRBC4 Bluetooth 2.1+EDR Adapter 602993-001 For use in Algeria, Argentina, Bahrain, Belarus, Belgium, Bolivia, Brazil, Bulgaria, Cameron, Canada (French/English), Chad, Chile, Columbia, Costa Rica, Croatia, Cyprus, Ecuador, Egypt, El Salvador, Estonia, France, Guadeloupe, Guatemala, Guyane Francaise, Honduras, Ivory Coast, Jordan, Kuwait, Latvia, Lebanon, Martinique, Mayotte, Mexico, Montenegro, Morrocco, Nambia, Nicaragua, Nouvelle Caledoni, Oman, Panama, Paraguay, Peru, Polynesie Francais, Portugal, Qatar, Reunion, Romania,...
  • Page 50 Remove the two Phillips M2.0×4.0 screws (2) that secure the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.) Remove the WLAN module (3) by pulling it away from the slot at an angle. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates...

  • Page 51: Hard Drive

    Hard drive NOTE: All hard drive spare part kits include a hard drive bracket. NOTE: The hard drive cable is included in the Cable Kit, spare part number 608227-001. Description Spare part number 750 GB, 7200 rpm 678103-001 640 GB, 7200 rpm 678102-001 500 GB, 7200 rpm 678101-001...
  • Page 52 Lift the hard drive out of the hard drive bay (2). If it is necessary to replace the hard drive bracket (also called the protective cover), disconnect the hard drive cable (1) from the hard drive. Remove the four Phillips M3.0×3.0 screws (2) and cover (3) only If the hard drive does not already have these components preassembled.

  • Page 53: Optical Drive

    Optical drive Description Spare part number DVD±RW SuperMulti DL Drive (select models only) 677742-001 Optical drive weight saver 660550-00 Before removing the optical drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 54 Firmly pull outward on the open tray (2) until the drive slides out. Press the bezel release button (1), lift the bezel at an angle (2), and remove the bezel (3). If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive bracket toward you.

  • Page 55: Keyboard

    Keyboard NOTE: For a detailed list of available keyboards, see Sequential part number listing on page Description Spare part number Keyboard, standard 608222-xxx Keyboard, QuickWeb 663563-xxx Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 56 Release the zero insertion force (ZIF) connector (3) to which the keyboard cable is attached and disconnect the keyboard cable (4) from the system board. Remove the keyboard. Reverse this procedure to install the keyboard. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 57: Top Cover

    Top cover Description Spare part number Top cover, Dark Umber (includes TouchPad and bracket, button board, and cable) 636946-001 Top cover, Steel Gray (includes TouchPad and bracket, button board, and cable) 650676-001 Before removing the top cover, follow these steps: Shut down the computer.
  • Page 58 Remove the six Phillips M2.0x2.0 broadhead screws that secure the top cover to the base enclosure. Turn the computer right-side up with the front toward you. Open the display as far as possible. Release the ZIF connector (1) to which the TouchPad button board cable is connected and then disconnect the cable from the system board (2).
  • Page 59 Remove the four Phillips M2.0 x 4.0 screws that secure the base enclosure and lift the enclosure. Lift the top cover from the base enclosure to access the power button cable. Component replacement procedures Downloaded from LpManual.com Manuals...
  • Page 60 Release the ZIF connector (1) to which the power button board cable is connected and disconnect the cable from the system board (2). Reverse this procedure to install the top cover. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 61: Fingerprint Reader Board

    Fingerprint reader board Description Spare part number Fingerprint reader board 608225-001 Before removing the fingerprint reader board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 62 Remove the fingerprint reader board (5) from the top cover. Reverse the above procedure to install the fingerprint reader board. NOTE: To reinstall, place the board into the slot, and then place the bracket over it by setting the right side of bracket into the slots. Then replace the screw. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 63: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) 658706-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 64: Display Assembly

    Remove the power button board (2). Reverse the above procedure to install the power button board. Display assembly Description Spare Part Number 35.56 cm (14.0 in), SVA, high-definition (HD), BrightView LED display assembly for use in Dark 636941-001 Umber models 35.56 cm (14.0 in), SVA, high-definition (HD), BrightView LED display assembly for use in 650675-001 Steel Gray models...
  • Page 65 Optical drive (see Optical drive on page Top cover (see Top cover on page Remove the display assembly: Turn the computer display-side up, with the front toward you. Open the display as far as possible. Disconnect the display panel cable (1) from the system board. Remove the wireless antenna cables from the hole (2) built into the base enclosure.
  • Page 66 If it is necessary to remove the display brackets, remove the two Phillips M2.0×3.0 screws (1) that secure the brackets to the base enclosure, and the remove the brackets (2). If it is necessary to replace any of the display assembly internal components, remove the following screw covers and screws.
  • Page 67 Remove the display bezel (4). The display bezel is available using spare part number 636938-001. If it is necessary to replace the webcam module, lift the webcam from the double-sided tape on the display back cover (1), disconnect the webcam cable (2) from the module, and remove the webcam.
  • Page 68 Remove the cable from the routing path (3) along the bottom of the enclosure, disconnect the display panel cable from the HP logo light cable (4), and then lift the panel from the enclosure (5). The display panel is available using the spare part numbers 636941-001 or 650675-001.
  • Page 69 Use a tool to gently pry the display hinge covers (2) from the display. Remove the four Phillips M2.5x3.0 screws (1) that secure the display brackets to the display. Remove the display brackets (2) from the display. The display bracket and hinge set are available using spare part number 608214-001.
  • Page 70 Remove the wireless antennas and cables (3) from the display enclosure. The wireless antennas and cables are included in the Display Cable Kit, spare part number 608211-001. Reverse this procedure to reassemble and install the display assembly. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 71: Usb Board

    USB board Description Spare part number USB board (includes cable) 658707-001 Before removing the USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 72: Power Connector Cable

    Reverse this procedure to install the USB board. NOTE: When reinstalling note that the screw goes into the upper hole. Power connector cable Description Spare part number Power connector cable (includes cable and connector) 608273-001 Before removing the power connector cable, follow these steps: Shut down the computer.
  • Page 73 Remove the power connector (4) from the base enclosure. Reverse this procedure to install the power connector cable. Component replacement procedures Downloaded from LpManual.com Manuals...

  • Page 74: Bluetooth Module

    Bluetooth module NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 608227-001. Description Spare part number Bluetooth module 537921-001 Before removing the Bluetooth module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 75 Remove the Bluetooth module and cable from the slot in the base enclosure (3), while noting the cable routing path atop the speaker (4). Reverse the above procedure to install the Bluetooth module. Component replacement procedures Downloaded from LpManual.com Manuals...

  • Page 76: Speaker Assembly

    Speaker assembly Description Spare part number Speaker assembly 608232-001 Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 77 Lift the speaker assembly straight up (3) to remove it from the base enclosure. Reverse this procedure to install the speaker assembly. Component replacement procedures Downloaded from LpManual.com Manuals...

  • Page 78: System Board

    System board NOTE: All system board kits include replacement thermal material. NOTE: System boards with the processor already installed, as well as without the processor, are available for this computer. Description Spare part number System board (includes replacement thermal material) for use in models equipped with 1 GB of 636944-001 HD6470 discrete graphics memory System board with HM65 UMA graphics memory...
  • Page 79 Display assembly (see Display assembly on page USB board (see USB board on page Power connector cable (see Power connector cable on page Bluetooth module (see Bluetooth module on page Turn the computer upright with the left side toward you. Disconnect the optical drive connector cable (1) from the system board.

  • Page 80: Fan/Heat Sink Assembly

    Fan/heat sink assembly NOTE: All fan/heat sink assembly kits include replacement thermal material. Description Spare part number Fan/heat sink assembly for use in UMA models in which the processor is not soldered to the 636940-001 system board Fan/heat sink assembly for use in UMA models in which the processor is soldered to the system 642731-001 board Fan/heat sink assembly for use in models with discrete graphics...
  • Page 81 NOTE: Steps 1 through 4 apply to computers with discrete subsystem memory on the system board. Steps 5 through 7 apply to computers with UMA subsystem memory. Turn the system board upside down. Disconnect the fan cable from the system board. Follow the sequence embossed on heat sink to loosen the six Phillips M2.5×7.0 captive screws (1) that secure the fan/heat sink assembly to the system board.
  • Page 82 Remove the fan/heat sink assembly (2). The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly (1), the processor (2) and the graphics processor (3) on the system board each time the fan/heat sink assembly is removed. Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is reinstalled.
  • Page 83 Disconnect the fan cable from the system board. Follow the sequence embossed on heat sink to loosen the four Phillips M2.5×7.0 captive screws (1) that secure the fan/heat sink assembly to the system board. NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
  • Page 84 Remove the fan/heat sink assembly (2). The thermal material must be thoroughly cleaned from the surface of the processor component (1) and the fan/heat sink assembly (2) each time the fan/heat sink assembly is removed. Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is reinstalled. NOTE: Thermal pads and thermal paste are included with all fan/heat sink assembly, system board, and processor spare part kits.

  • Page 85: Processor

    Processor NOTE: All processor spare part kits include thermal material. Description Spare part number Intel Core i7 2620M processor, 2.7 GHz (SC turbo up to 3.40 GHz), 4 MB L3 cache 35 W 631252-001 Intel Core i5 2520M processor, 2.5 GHz, (SC turbo up to 3.2 GHz), 3 MB L3 cache 35 W 631253-001 Intel Core i5 2540M processor, 2.6 GHz, (SC turbo up to 3.33 GHz), 3 MB L3 cache 35 W 631255-001...
  • Page 86 Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 87: Setup Utility

    Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. NOTE: The fingerprint reader cannot be used to access Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences.

  • Page 88: Navigating And Selecting In Setup Utility

    When a confirmation prompt with your language selected is displayed, press enter. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Your change goes into effect immediately. Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad.

  • Page 89: Exiting Setup Utility

    When the Setup Confirmation is displayed, press enter. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press enter. The Setup Utility default settings go into effect when the computer restarts. NOTE: Your password, security, and language settings are not changed when you restore the factory default settings.

  • Page 90: Setup Utility Menus

    Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select To do this ●...

  • Page 91: Diagnostics Menu

    Select To do this Action Keys Mode Enable/disable action keys. Boot Options Set the following boot options: ● Delay (seconds)―Set the delay for the functions of Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ● CD-ROM boot―Enable/disable boot from CD-ROM.

  • Page 92: Specifications

    Specifications Computer specifications Dimensions Factor Metric U.S. Depth 22.8 cm 8.98 in Width 34.8 cm 13.7 in Height (front to rear) 2.5 to 3.2 cm 0.98 to 1.26 in Weight (lowest weight configuration) < 2.00 kg 4.42 lbs Input power Operating voltage 18.5 V dc @ 4.74 A –...

  • Page 93: 35.56 Cm (14.0 In) Display Specifications

    35.56 cm (14.0 in) display specifications Dimensions Active diagonal size 35.56 cm (14.00 in) Active area 309.399 x 173.952 Resolution 1366 × 768 (HD) Weight 320 g (0.71 lbs) Contrast ratio 500:1 (typical) Luminance 200 nits (typical) Luminance uniformity 1.4 (typical) 1.6 (max) Lifetime (1/2 luminance) 12,000 hours...

  • Page 94: Hard Drive Specifications

    Hard drive specifications 750 GB* 640 GB* 500 GB* 320 GB* Dimensions Height 9.5 mm Width 70 mm Weight 101 g Interface type SATA Transfer rate 100 MB/sec Security ATA security Seek times (typical read, including setting) Single track 1.0 ms 1.0 ms 1.0 ms 1.5 ms...

  • Page 95: Dvd±Rw Supermulti Double-Layer Drive Specifications

    DVD±RW SuperMulti Double-Layer Drive specifications Applicable disc Read CD-DA, CD+(E)G, CD MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD +RW, DVD-RAM Write CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM...

  • Page 96: System Resource Specifications

    System resource specifications You can use Device Manager to get a graphical view of the system resources that control how the devices work on the computer. System resources you can access from Device Manager are direct memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses.

  • Page 97: Backup And Recovery

    Performing a system restore ● Backing up and recovering your information Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed. This chapter provides information on the following topics: ●...

  • Page 98: Restore

    Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools.

  • Page 99: Performing A System Restore

    HP Recovery Manager software allows you to repair or restore the computer to its original factory state. HP Recovery Manager works from recovery discs or a recovery flash drive, or from a dedicated recovery partition (select models only) on the hard drive.

  • Page 100: Restoring Using The Restore Media

    – or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. NOTE: If the computer does not automatically restart in HP Recovery Manager, the computer boot order needs to be changed. Press at system bootup.

  • Page 101: Backing Up And Recovering Your Information

    Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis. How completely you are able to recover your system depends on how recent your backup is.

  • Page 102: Using Windows Backup And Restore

    Using Windows Backup and Restore Guidelines: ● Be sure that the computer is connected to AC power before you start the backup process. ● Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour.

  • Page 103: Using Windows System Restore Points

    Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

  • Page 104: Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 105 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 106 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside-down. Remove all screws that secure the display panel frame to the display panel.
  • Page 107 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 108 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
  • Page 109 Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 110: Index

    Index power 7 display bezel AC adapter right TouchPad 5 illustrated 19 spare part numbers 22 spare part number 19, 26, 59 action keys display bracket Cable Kit, spare part number 25 identifying 8 spare part number 24 cables, service considerations 30 action keys mode 83 display bracket and hinge camera module...
  • Page 111 9 removal 37 heat sink, spare part numbers 26 power cord spare part numbers 17, 25, 37 HP Recovery Manager 91 spare part numbers 22, 23 memory module compartment, power light 10 identifying 12 power requirements, product...
  • Page 112 processor secondary hard drive self test 83 top cover product description 1 security cable slot, identifying 10 removal 49 removal 77 Security menu 82 spare part number 15, 26, 27, spare part numbers 15, 25, 77 security, product description 4 product description serial number 13, 34 TouchPad...
  • Page 113 Downloaded from LpManual.com Manuals...

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