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SMART Board 800 Series Manual
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SMART Board 800 Series Manual

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P L E A S E T H I N K B E F O R E Y O U P RI NT
Knowledge Base
Using the Ready light to
troubleshoot the SMART
Board™ 800 series
interactive whiteboard
You can use the Ready light as a starting point for troubleshooting problems with the
SMART Board™ 800 series interactive whiteboard.
The Ready light indicates the status of the interactive whiteboard. It's located on the
left side of the pen tray beside the Help button.
Power light
Ready light
The following table shows the Ready light's normal states.
Ready light state
Off
Solid red
Flashing green
Solid green
Flashing amber
Meaning
Your interactive whiteboard is in standby mode.
Your interactive whiteboard is receiving power from the
power cable, but isn't communicating with a computer.
Your interactive whiteboard is receiving power and is
communicating successfully with your computer's USB HID
driver. SMART Product Drivers isn't installed.
Your interactive whiteboard is receiving power and is
communicating successfully with SMART Product Drivers.
The controller is in service mode or its firmware is being
updated.

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Summary of Contents for SMART Board 800 Series

  • Page 1 You can use the Ready light as a starting point for troubleshooting problems with the SMART Board™ 800 series interactive whiteboard. The Ready light indicates the status of the interactive whiteboard. It’s located on the left side of the pen tray beside the Help button.

  • Page 2: Flowchart 1: Getting Started

    Kn o w le d ge B as e – Using the Ready light to troubleshoot the SMART Board X800 series interactive whiteboard Flowchart 1: Getting started Start The interactive whiteboard isn’t receiving power. Go to Is the Ready Flowchart light off? The interactive whiteboard is receiving power but isn’t...

  • Page 3: Flowchart 2: The Ready Light Is Off

    Kn o w le d ge B as e – Using the Ready light to troubleshoot the SMART Board X800 series interactive whiteboard Flowchart 2: The Ready light is off When the Ready light is off, the interactive whiteboard isn’t receiving power.
  • Page 4 Kn o w le d ge B as e – Using the Ready light to troubleshoot the SMART Board X800 series interactive whiteboard Flowchart 3: The Ready light is red A red Ready light indicates that the interactive whiteboard is receiving power, but isn’t communicating successfully with your computer.

  • Page 5: Flowchart 4: The Ready Light Is Flashing Green

    Kn o w le d ge B as e – Using the Ready light to troubleshoot the SMART Board X800 series interactive whiteboard Flowchart 4: The Ready light is flashing green This is the normal mouse mode state when SMART Product Drivers isn’t installed on your computer.
  • Page 6 Kn o w le d ge B as e – Using the Ready light to troubleshoot the SMART Board X800 series interactive whiteboard Flowchart 5: The Ready light is solid green but the interactive whiteboard doesn’t work as expected A solid green Ready light indicates that the interactive whiteboard is operating correctly.
  • Page 7 ©2010 SMART Technologies ULC. All rights reserved. The SMART logo, SMART Board, SMART Notebook, SMART Meeting Pro and smarttech are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. All other third-party product and company names may be trademarks of their respective owners. Contents are subject to change...