Hanlong UC802(P) User Manual
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Hanlong UC802(P) User Manual

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ENTRY LEVEL HD IP PHONE

USER GUIDE

UC802(P)
Version:1.0.3.62
Nanjing Hanlong Technology Co., Ltd
86-25-84608050
support@hanlongtek.com

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Summary of Contents for Hanlong UC802(P)

  • Page 1: User Guide

    ENTRY LEVEL HD IP PHONE USER GUIDE UC802(P) Version:1.0.3.62 Nanjing Hanlong Technology Co., Ltd 86-25-84608050 support@hanlongtek.com...

  • Page 2: Notices Information

    Copyright © 2005 - 2014 Nanjing Hanlong Technology CO., LTD. All rights reserved. Nanjing Hanlong Technology Co., LTD. owns all the right to revise and change this document at any time. And all the illustrations and instructions in this paper are subject to the copyright protection of legal law.

  • Page 3: Table Of Contents

    Table of Content Cleaning To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone. Table of Content Notices Information.......................... 1 Copyright.............................1 Safety cautions..........................1 WEEE Warning........................... 1 Cleaning............................
  • Page 4 Table of Content Time and Date........................... 31 Ring Tone..........................33 Font Size............................35 Volume............................35 Screen Saver..........................37 Backlight........................... 38 Contact Management........................ 39 Directory........................... 39 Remote Phonebook........................42 Call History..........................43 LDAP Phonebook........................46 Broadsoft Phonebook........................48 Call log............................49 Other features settings........................50 Dial Plan............................50 Emergency Call.........................51 LED Status Setting........................52...
  • Page 5 Table of Content BLF List............................ 80 Voice Message...........................81 Direct Pickup..........................82 Group Pickup..........................82 Call Park............................83 Intercom............................ 84 DTMF............................85 Prefix............................86 Local Group..........................87 XML Group..........................88 LDAP............................89 XML Browser........................... 90 Broadsoft Group........................91 Conference..........................92 Forward............................. 93 Transfer............................. 93 Hold............................94 Group Listening........................95 DND............................
  • Page 6 Table of Content How to Upgrade via FTP?...................... 110 How to make Ringtone?......................111 How to use Open VPN?......................111 Provisioning Guide on Free PBX:..................111 Failover Notes......................... 111 How to Upload Wallpaper?..................... 111 How to Use Auto Provision Phonebook?................111 All Documents.........................111 Getting Started Packing List The package contains the following parts, please check if all the items are not missed:...
  • Page 7 Table of Content 4. Headset cord 5. Power adapter 6. Ethernet cable 7. Quick installation reference...

  • Page 8: Phone Installation

    Table of Content Phone Installation 1. Attach the Foot stand...

  • Page 9: Connect The Handset And Optional Headset

    Table of Content 2. Connect the Handset and optional Headset...

  • Page 10: Connect The Network And Power

    Table of Content 3. Connect the Network and Power Initialization After your phone has been powered up, the system boots up and performs the following steps: Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting"...

  • Page 11: Status

    Table of Content By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server. Status You can view the system status of your phone via phone user interface or web user interface. The information of phone status includes: Information(e.g., Model, IP, MAC, Firmware, Hardware), Network(e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS…...

  • Page 12: Registration

    Table of Content 3. Press Menu →Status →Accounts To view the phone status via Web interface: Login webpage (For How to login, please refer to Login) View the information of Version, Account and Network. Registration To register via phone interface: Press Menu...
  • Page 13 Table of Content Select the desired account Select Enable for Account active Filled the SIP Server Filled the Failover SIP server if need (Optional) Filled the Outbound Proxy (Optional) Filled the SIP User ID, Authenticate ID Filled the password, Name (shown on LCD) and Ringtone. Press Save to save the configuration.

  • Page 14: Idle Screen

    Table of Content Note: 1. All fields with must be filled. If changed, it requires a phone restart. 2. Account Status says the account registered successfully or not. 3. When change the account information via phone, it will shown Restart note when back to idle page.

  • Page 15: Getting Familiar With Your Phone

    Table of Content Name Description It shows the phone’s time & date. For Date&time setting, see 1. Date&Time Time&Date 2. Notice It shows the phone features status, More see Icon Preview This area shows the four line key labels. Line keys are also can be 3.
  • Page 16 Table of Content Item Description To Presentation all information about the date& time, accounts, LCD screen soft keys, messages, calls and other some information. Power Indicator LED To indicate the power status The phone supported up to 4 accounts Line keys 1.

  • Page 17: Icon Preview

    Table of Content 13. Conference 14. DND 15. Redial 16. Transfer 17. SMS 18. Hot -desking 19. Call Return 20. Paging 21. Record 22. Shared Line The LED lights status when set as Shared line: Stay green: Idle Stay red: Busy Blinked green: Ring Back Blinked red: A call incoming Steady orange: During a call...

  • Page 18: Led Instruction

    Table of Content Unregistered Speakerphone mode Handset mode Headset mode Mute Forward Do Not Disturb Lock Received calls Dialed Calls Missed calls Forward calls LED Instruction This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes.

  • Page 19: Line Led:(Line Or Memory Key Set As Line)

    Table of Content Blinked green Ringing or have missed call Steady Green Idle status(Power on) Powered off. Line LED: (Line or Memory Key set as Line) LED Status Description Steady Green Hold Steady Green Offhook or during a conversation. Blinked red Ringing.

  • Page 20: Key Description

    Table of Content Blinked green Ring Back, Private hold Blinked red The line is ringing Steady orange During a Call Blinked orange Public Hold Unregistered Other Key Led Description When use in headset mode, the led is steady Headset Key green or the LED is off.

  • Page 21: Memory Key Function Overview

    Table of Content Firmware Hardware Network Account Call Forward Function Key(Line and Memory key setting) More Key see Memory Key Overview Key as Send Features Hot Line Anonymous Call History Setting Language Time & Date Time & Date Format Basic Settings DHCP Time Ring tone Front Size...
  • Page 22 Table of Content BLF List Voice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Local Group XML group LDAP XML Browser Broadsoft group Conference Forward Transfer Hold Group Listening...

  • Page 23: Basic Features Configuration

    Table of Content Redial Call Return Record URL Record Paging Shared Line Public Hold Private Hold Basic Features Configuration This part will mainly introduce the basic configuration as the Time, Language, and Volume… Web Login 4. Get the IP address: Press Menu →Status→ Information...

  • Page 24: Administrator Password

    Table of Content 5. Input the IP Address in the web browser. 6. Input the user name (default is admin), password (default is admin). 7. Login successfully. Note: The PC and phone should be in the same segment. When register the accounts in web and the server port is not “5060”, then “SIP Server” should be set as “SIP Server’s IP address: server port.”, for example, “192.168.0.122: 5090”.
  • Page 25 Table of Content To change to password via Phone Interface 1. Press Menu → setting → Advanced settings → password (default admin) → Phone Setting → Set Password 2. Enter the current PWD (password), new password and confirm the new password. 3.

  • Page 26: Wan Port

    Table of Content Basic Network Setting Hanlong IP Phone supports three mode of Network: DHCP, Static, and PPPoE. The default mode is DHCP, it will obtain IP address and other information automatically. If your phone cannot contact a DHCP server for any reason, you need to configure a static IP address manually.

  • Page 27: Wan Port

    Table of Content Press the Save soft key to accept the change or the Back soft key to cancel. If you are using an xDSL modem, you can connect your phone to the Internet via PPPoE mode. You can set a WAN port to be a PPPoE port.
  • Page 28 Table of Content 3. Filled the necessary information. 4. Click the SaveSet and restart the phone. Note: Wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. For more information about these parameters, contact your system administrator.
  • Page 29 Table of Content To configure PC router via Phone interface: 1. Press MenuSettingAdvanced Settings (password: admin) NetworkPC Port Router mode. 2. Enter the IP, Netmask and DHCP server 3. Click Save and restart the phone. To configure Bridge via web interface: 1.
  • Page 30 Table of Content Language The default Phone interface language is English. To change the language via Phone interface 4. Press Menu → Setting → Basic Settings → Language. 5. Press or Save soft key to save the configuration. To change the language via Web Interface 6.

  • Page 31: Time And Date

    Table of Content Note: All languages may not be available for selection. The available languages depend on the language packs currently loaded to the IP phone. Time and Date The time and date show on the idle page, and it can be set and change by SNTP server automatically or manual setting.

  • Page 32: Time And Date

    Table of Content To configure the Time & Date Format 16. To press Menu → Setting → Basic setting → Time & Date Format 17. Press or press Info to change between 12 Hour or 24 Hour. 18. Press or press Info to change among Y-M-D(year-month-day), M-D-Y(month-day-year), D-M-Y(day-month-year).

  • Page 33: Ring Tone

    Table of Content 27. Select the necessary one. 28. Press to save the configuration. Note: If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, please contact your system administrator for more information. Ring Tone You can adjust the type and volume of the ring tone.

  • Page 34: Ring Tone

    Table of Content To adjust the Ring Tone Type via Web Interface 32. Account → Advanced → Account Ring Tone 33. Select the wanted one 34. Click to save the configuration. To configure Distinctive Ring Tone via Phone Interface 35. Press Directory 36.

  • Page 35: Font Size

    Table of Content 37. Press Detail soft key to edit the contact. 38. Press to select the wanted Ring Tone for the contact 39. Press Save soft key to save the contact. Font Size To configure the Time & Date Format via phone interface 1.

  • Page 36: Volume

    Table of Content Volume You can adjust the volume for the phone by the volume keys: To adjust the Ring tone volume 40. Option 1: To press on the idle page 41. Option 2: To press during the call is ringing. To adjust the handset volume To press during a call in handset mode.

  • Page 37: Screen Saver

    Table of Content To press during a call in speaker mode. Screen Saver There are two types of screen saver: Backlight off, Time & Logo . To enable screen saver via Phone 42. To press Menu → Setting → Basic Setting → Screensaver... 43.

  • Page 38: Screen Saver

    Table of Content To Disable screen saver via Webpage 53. To Click Setting → Preference 54. To choose the Time-out as Off 55. Click Saveset to save the configuration. To wake up screen saver via Web interface: 1. Click Setting → Preference 2.

  • Page 39: Contact Management

    Table of Content Backlight To set Backlight via web interface: 1. Click settingPreference 2. Enter the time for Backlight time (In seconds). 3. Click to save the configuration. The default is 0, which means Backlight is always on. Contact Management This section provides the operating instructions for managing contacts.

  • Page 40: Directory

    Table of Content Directory In the directory, you can add or delete your friends, business partner or anyone others’ phone No. so you will not forget their number. Or put some anonymous phone No. in the blacklist to prevent from being disturbed. A.
  • Page 41 Table of Content 66. Enter the name, number and some other information. 67. Press and then press button. B: To add contacts into blacklist To add blacklist manually 68. Press Menu → DIR 69. Press or press Switch soft key to Choose the Local Contact. 70.
  • Page 42 Table of Content 74. Press History soft key or press Menu → History → Local history 75. Press to select the targeted one. 76. Press Option soft key → Add to Blacklist 77. Edit the necessary information as Name, Phone number… 78.

  • Page 43: Remote Phonebook

    For More detail, please refer to: Remote Phonebook on Hanlong webpage. Call History This phone maintains call history lists of Dialed Calls, Received Calls, Missed Calls and Forwarded Calls. The call history list supports up to100 entries in all on phone interface and more than 1500 items.

  • Page 44: Call History

    Table of Content 1. Press MenuFeatureHistory Setting 2. Press or Switch soft key to enable History record. 3. Press Save soft key to save the configuration. To check the call history via phone interface: Press the History soft key. The LCD screen displays All Calls list. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls.
  • Page 45 Table of Content 4. Press the Delete soft key. To delete all entries from the call history list via phone interface: 1. Press the History soft key. 2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls.

  • Page 46: Ldap Phonebook

    Table of Content 2. Select the desired history item, and click Tel Number. 3. Then the call is dialed on phone. To Dial a call from Call History via phone interface: 1. Press History soft key or press Menu → History → Local history 2.
  • Page 47 Table of Content 5. Port(the port of the LDAP Serve) Base, User Name, Password 6. Max.Hits: the maximum number of the search results to be returned by the LDAP server. 7. LDAP Display Name: the display name of the contact record displayed on the LCD screen. 8.

  • Page 48: Broadsoft Phonebook

    Table of Content To Configure LDAP Key via phone interface: 1. Press MenuFeatureFunction KeysMemory Keys as Function KeysMemory Key 1 2. Select LDAP in the Type field 3. Press save or OK key to save the configuration. When press the LDAP Key the LCD will display as following: For More detail, please refer to LDAP Notes www.hanlongtek.com...

  • Page 49: Call Log

    Table of Content 1. To click DirectoryBroadsoft 2. Select the desired Broadsoft Item 3. Enter the Display name 4. Enter the Server, port, User and password 5. Click to save the configuration. Call log You can access the call log of the BroadSoft user through the IP phone. The call log contains call information such as remote party identification, time and date.

  • Page 50: Dial Plan

    Table of Content 4. Enter the Server, port, User and password 5. Click to save the configuration. Other features settings Dial Plan Dial plan is a string of characters that governs the way this phone processes the inputs received from your phone keypad. This phone supports dial plan with following accept digits: 1,2,3,4,5,6,7,8,9,0,*,# Grammer Description...

  • Page 51: Emergency Call

    Table of Content Click Account—Advanced—Dial Plan. Filled the value in dial plan field. Click SaveSet to save the configuration. Note: Illegal input will fall back to default: {[x*]+}. For More, please refer to dial plan www.hanlongtek.com Emergency Call Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required.

  • Page 52: Emergency Call

    Table of Content To configure emergency call via web interface: Click SettingFeaturesPhone Lock Enter the emergency services number in the Emergency field Click SaveSet to save the configuration. LED Status Setting The LED Status setting mainly defines the power indicator LED. To configure action url via web interface: 1.

  • Page 53: Action Url

    Table of Content Action URL To configure action url via web interface: 1. Click SettingAction URL 2. Filled the needed value in the necessary blank. 3. Click to save the setting. Click Action URL for more how to use, or check on www.hanlongtek.com Softkey Layout This feature mainly defines which shown on the soft key in some status.

  • Page 54: Programmable Key

    Table of Content 5. Select Enable for Custom Softkey 6. Select call States. 7. Select the feature form the disable key to enable key field by Disable to Enable field. Delete the Enable, and it will back to Disable field. 8.

  • Page 55: Basic Call Features

    Table of Content To configure Programmable Key via web interface: 1. Click Function KeysProgrammable Keys 2. Select the desired Key to set. 3. Click to save the setting. 4. By clicking , all setting of the keys will be back to default. Basic Call Features Place a Call There are three ways to dialing a call: Handset, Headset and Hands-free speakerphone.

  • Page 56: Place A Call

    Table of Content 2. Press or press the send softkey, then the call is sending. To place a call by Headset: 1. Press the ( light is Green), 2. Enter the desired number. 3. Press or press the Send softkey, then the call is sending. Using headset to place and answer calls for all time 1.

  • Page 57: End A Call

    Table of Content To place a call by call history or Directory 1. Press the History soft key (On the idle page) or Menu → History /Directory 2. Press to select the targeted one. 3. Press Send soft key to make the call. Note: 1.

  • Page 58: Receive A Call

    Table of Content Receive a Call There are three ways to receive a call when the phone is ringing: To receive a call by handset Pick up the handset the conversation is built. To receive a call by headset Press and now the conversation is built.

  • Page 59: Auto Answer

    Table of Content 3. Click to save the setting. Auto Answer Enable auto answer feature, you will answer all incoming call automatically. To enable Auto Answer via Webpage 1. To Click Account → Advanced 2. To choose Yes for the Auto Answer. 3.

  • Page 60: Call Hold

    Table of Content 3. To click Saveset to save the configuration. Call Hold When use hold feature, the Hold icon will show on the display. To make a call on hold during three modes: To hold a call under handset mode: 1.

  • Page 61: Call Transfer

    Table of Content 7. Press Resume soft key to resume the call on hold. Call Transfer This phone supports blind, attended and Semi-Attended Transfer. Blind Transfer When you use this feature, you can transfer 8. Press Transfer soft key during the conversation, the call is on hold now. 9.
  • Page 62 Table of Content 13. Start the second conversation, press the transfer soft key, then, transfer completed. NOTE: To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. Blind transfer will usually use the primary account SIP profile. To use this function, should at least one line key set as Auto.
  • Page 63 Table of Content Transfer to New Call via web interface 1. Click Setting → Feature 2. Select → New Call Transfer Mode via DSS key 3. Select the desired Line or Memory key and select Transfer in the Type. 4. Enter the phone number in the Value field.

  • Page 64: Call Conference

    Table of Content NOTE: if the person that wanted to be spoken to do not want to answer the call, then the person that answered the coming call could use this function. Call Conference This IP Phone supports up to 5-way conference. 5-way conference 20.

  • Page 65: Call Forward

    Table of Content 27. D answering the call. 28. A press the conference soft key, then A, B, C and D are now in a conference.(and now this is 4-way conference) 29. A press line key 4, the call is placed on hold. 30.

  • Page 66: Call Forward

    Table of Content 40. Enter the forward to number and on code (optional), off code (optional). 41. Press or Save soft key to save the configuration. To configure busy forward With this feature, the incoming calls are immediately forwarded if the phone is busy. 42.
  • Page 67 Table of Content 50. Setting → Features 51. Click On for the Always/Busy/No Answer 52. Fill the Forward to Number 53. (Optional) fill the on/off code 54. Click to save the configuration To cancel the forward feature via Phone Interface 55.

  • Page 68: Call Return

    Table of Content 60. Click to save the configuration To configure dynamic forward Forward an incoming call during the ringing. 61. When the phone is ringing, press Forward soft key. 62. Enter the forward number. 63. Press or press the send soft key, then the call is forwarded. Note: If the Programmable Key or line key is set as BLF, when an incoming call ringing, press this BLF key directly to realize the dynamic forward.

  • Page 69: Call Waiting Tone

    Table of Content 69. Click Function keys → Line or Memory key. 70. Select the desired Line or Memory key and select Call Return in the Type. 71. Click the to save the configuration. Call Waiting Tone 1. Click Account → Advanced 2.

  • Page 70: Hide Caller Id

    Table of Content To Change the Call Waiting Tone time via Web interface 1. Click Setting → Tones 2. Change the Tone Time as you want (for example 3s) Hide Caller ID Just enable the anonymous call feature, you can set your ID do not appear on the other phone that...

  • Page 71: Reject Anonymous

    Table of Content you called. To configure anonymous call 72. Press Menu →Features →Anonymous Call 73. Press or press info soft key to change the Line ID 74. Press or press info soft key to select the enable choice in Anonymous Call filed.

  • Page 72: Call Mute

    Table of Content 83. Press or Save soft key to save the configuration To cancel rejecting anonymous call 84. Press Menu →Features →Anonymous Call 85. Press or press info soft key to select the disable choice in Rejection filed. 86. Press or Save soft key to save the configuration.

  • Page 73: No Key Entry Timeout

    Table of Content To enable DND feature 89. Press the DND soft key when the phone is idle, and then DND iconshown on the LCD. To disable DND feature 90. Press the DND soft key again, and then there is no DND icon on the LCD. Key as Send To configure Key as Send 91.

  • Page 74: Keypad Lock

    Table of Content 3. Click the to save the configuration. Keypad Lock To enable Keypad Lock via Phone 1. Press Menu--Settings--Advanced Setting--Phone Setting--Lock Press Info or Switch to change choose lock type: All Keys Menu Key Function Key Lock & Answer 3.

  • Page 75: Keypad Lock

    Table of Content To enable Keypad Lock via Webpage 102. Click Webpage Setting → Preference 103. To choose the Lock keys. 104. To fill the unlock PIN and auto lock time 105. Fill the Emergence Number, when the phone is Lock, only Emergency Number can be sent. 106.

  • Page 76: Hot Line

    Table of Content Hot Line To configure Hot Line 107. Press Menu →Features → Hot Line 108. Enter the Number and delay time (as present, we support off hook auto dial). 109. Press or Save soft key to save the configuration To configure Hotline auto dial via Web Interface 110.Setting →...

  • Page 77: Speed Dial

    Table of Content Function Key Features Settings Line It works same as Line keys. To configure Line Feature via Web Interface 1. Click Function keys → Line or Memory Key. 2. Select the wanted Key and set as Line. 3. Select the Account. 4.

  • Page 78: Line

    Table of Content 2. Press key to select the Speed Dial in the type field. 3. Enter the targeted Number. 4. Press or Save soft key to save the configuration Then the selected Line or Memory key will work as Speed Dial. To configure Speed Dial feature via Web Interface Click Function keys →...
  • Page 79 Table of Content 114.When the monitored line is ringing, the light is blinking red, press the BLF key to pick the phone up directly. 115.When the monitored line is calling or in a conversation, the light is steady red. To configure a BLF key by phone 116.Press Menu →...

  • Page 80: Blf List

    Table of Content Note： This feature is not available on all servers. For more information, contact your system administrator. After setting the BLF key, do not need to restart the phone. BLF List To configure BLF List via web interface: 1.

  • Page 81: Voice Message

    3.3. Select Account 3.4 Click Saveset to save the configuration and then restart the Phone. For more information, please check BLF list Note on Hanlong web. Voice Message To configure the Voice mail feature 129. Press Menu→Messages→Voice Mail→Set Voice Mail.

  • Page 82: Direct Pickup

    Table of Content Direct Pickup With this feature, you can pick up the set line when it ringing. To configure Direct Pickup feature via phone interface 132. Press Menu → Features → Function Keys → Line or Memory keys as Function Keys → Memory key1(for example) 133.

  • Page 83: Call Park

    Table of Content 142. Select the wanted Line or Memory key. 143. Press or press info soft key to select the Group Pickup in the type field. 144. Enter pickup code and followed the desired group number 145. Press or Save soft key to save the configuration To configure the Group Pick up via Web interface 146.

  • Page 84: Intercom

    Table of Content 155. Click Function key → Line or Memory key. 156. Select the desired Line or Memory key and select Direct Pickup in the Type. 157. Click the to save the configuration. Intercom When use the intercom feature, you can quickly get access connect to the configured one. To configure intercom feature via phone interface 158.
  • Page 85 Table of Content Note： This feature is not available on all servers. For more information, contact your system administrator. DTMF When the key is configured as DTMF key, you are allowed to send out the desired DTMF number during the conversation. To use this feature, you should sure that the DTMF Tone is on.

  • Page 86: Dtmf

    Table of Content 3. Press key to select the DTMF in the type field. 4. Enter the value with the Desired DTMF number 5. Press or Save soft key to save the configuration To configure the DTMF via Web interface 1.

  • Page 87: Local Group

    Table of Content 3. Press key to select the Prefix in the type field. 4. Enter the value with with number that you want to set as prefix 5. Press or Save soft key to save the configuration To configure the Prefix via Web interface 1.

  • Page 88: Xml Group

    Table of Content 2. Select the wanted Memory key. 3. Press key to select the Local group in the type field. 4. Press or Save soft key to save the configuration To configure the Local Group via Web interface 1. Click Function key → Memory Key. 2.

  • Page 89: Xml Group

    Table of Content 2. Select the wanted Memory key. 3. Press key to select the XML group in the type field. 4. Press or Save soft key to save the configuration To configure the XML Group via Web interface 1. Click Function key → Memory Key. 2.

  • Page 90: Xml Browser

    Table of Content 3. Press key to select the LDAP in the type field. 4. Press or Save soft key to save the configuration To configure the LDAP via Web interface 1. Click Function key → Memory Key. 2. Select the desired Key and select LDAP in the Type. 3.

  • Page 91: Broadsoft Group

    Table of Content 3. Press key to select the XML Browser in the type field. 4. Filled the access URL for xml browser 5. Press or Save soft key to save the configuration To configure the XML Browser via Web interface 1.

  • Page 92: Broadsoft Group

    Table of Content 3. Press key to select the Broadsoft group in the type field. 4. Press or Save soft key to save the configuration To configure the Broadsoft group via Web interface 1. Click Function key → Memory Key. 2.

  • Page 93: Forward

    Table of Content Forward If the key is configured as Forward key, press this key under the idle status, the IP phone will turn to the Always Forward interface and you can set the Forward to number, then when there is any call to the number will be forwarded to the set number automatically.

  • Page 94: Transfer

    Table of Content key1(for example) 2. Select the wanted Memory key. 3. Press key to select the Transfer in the type field. 4. Enter the Number that transfer to 5. Press or Save soft key to save the configuration To configure Transfer via Web Interface 1.

  • Page 95: Group Listening

    Table of Content To configure Hold via Web Interface 1. Click Function keys →Memory Key. 2. Select the desired Key and select Hold in the Type. 3. Click the to save the configuration. Group Listening With this feature, you can use Headset, Handset and speaker at the same time. To configure the Group listenning via Phone Interface 1.

  • Page 96: Redial

    Table of Content To enable DND feature 167. Press the DND soft key when the phone is idle, and then DND iconshown on the LCD. To disable DND feature 168. Press the DND soft key again, and then there is no DND icon on the LCD. Redial If the key is configured as Redial key, you can redial the last placed call from the IP Phone.

  • Page 97: Set Sms Memory Key

    Table of Content Set SMS Memory Key To configure the SMS via Phone Interface 1. Press Menu → Features → Function Keys → Memory keys as Function Keys → Memory key1(for example) 2. Select the wanted Memory key. 3. Press key to select the SMS in the type field.

  • Page 98: Url Record

    Table of Content Record With record feature, you can record calls by pressing a record key on the phone. To configure the record via phone interface 169. Press Menu → Features → Function Keys → Line or Memory keys as Function Keys → Memory key1(for example) 170.

  • Page 99: Record

    Table of Content 3. Press key to select the URL Record. 4. Press or Save soft key to save the configuration To configure the record via Web Interface 1. Click Function keys → Memory key. 2. Select the desired Line or Memory key and select URL Record in the Type. 3.

  • Page 100: Shared Line

    Table of Content Shared Line This feature allows subscribers to share SIP lines. Moreover it also provides status monitoring of the shared line. To configure the line key as shared line via phone interface 1. Press Menu → Features → Function Keys → Line or Memory keys as Function Keys → Memory key1(for example) 2.

  • Page 101: Public Hold

    Table of Content Note： This feature is not available on all servers. For more information, contact your system administrator. Public Hold The key can be configured as a public hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold or resume a call. To configure the Public hold via phone interface 1.

  • Page 102: Private Hold

    Table of Content Private Hold The key can be configured as a private hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold the call, but only the initiator can resume the call.

  • Page 103: Factory Reset

    Table of Content Upgrade Factory Reset To set Factory Reset by phone interface 185. Press Menu → Setting → Advanced Setting( default password: admin) → Phone Setting → Factory Reset 186. Press OK soft key in the warning page. To set Factory Reset via web interface Click Management →...

  • Page 104: Upgrade

    Table of Content Pcap Feature To use pcap via web interface: 1. Click ManagementUpgrade 2. Click Start and then operation the phone 3. When finish the operation, click stop and then click Export. 4. Then you’ll get the Pacp captures.

  • Page 105: System Log

    LAN. Users are recommended to conduct TFTP upgrade in a controlled LAN environment if possible. For those who do not have a local TFTP server, Hanlong provides a NAT-friendly TFTP server on the public Internet for firmware upgrade. Please check the Service section of Hanlong’s Web site to obtain this TFTP server’s IP address.

  • Page 106: Upgrade

    192. Update the change and reboot the unit. NOTES: When Hanlong IP Phone boot up, it will send TFTP or HTTP request to download configuration files, there are two configuration files, one is “cfg.txt” and the other is “cfg001fc1xxxxxx”, where “001fc1xxxxxx” is the MAC address of the phone. These two files are for initial automatically provisioning purpose only, for normal TFTP or HTTP firmware upgrade, the following error messages in a TFTP or HTTP server log can be ignored.
  • Page 107 Table of Content Restart.

  • Page 108: Troubleshooting

    Table of Content Troubleshooting Why is the phone LCD screen blank? 1. Ensure your phone is properly plugged into a functional AC outlet. 2. Ensure that the phone isn’t plugged into a plug controlled by a switch that is off. 3.

  • Page 109: How To Download Xml Configuration

    Table of Content How to download XML Configuration?  Click ManagementConfiguration How to Import TLS certificate?  Click ManagementTLS Certs Click Choose file to select the certificate   Click...

  • Page 110: How To Use Vlan?

    4. LLDP Feature on Hanlong IP Phones 5. Supported TLVS of IP Phones 6. Configuring LLDP Feature 7. DHCP VLAN 8. Open the DHCP VLAN on the Hanlong IP Phones 9. VLAN under Bridge Mode 10. VLAN underNAT Mode How to Set LCD and Web GUI：...

  • Page 111: How To Make Ringtone

    Table of Content How to make Ringtone? Click How to Make Ringtone  How to use Open VPN?  Click Open VPN note Provisioning Guide on Free PBX:  Click Set Auto Provision on FreePBX Failover Notes  Click Failover Note How to Upload Wallpaper? ...

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