Hanlong UC804P User Manual
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Hanlong UC804P User Manual

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  • Page 1 http://arttel.ru...

  • Page 2: Notices Information

    Copyright © 2005 - 2013 Nanjing Hanlong Technology CO., LTD. All rights reserved. Nanjing Hanlong Technology Co., LTD. owns all the right to revise and change this document at any time. And all the illustrations and instructions in this paper are subject to the copyright protection of legal law.

  • Page 3: Cleaning

    http://arttel.ru Notices Information Cleaning To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone.

  • Page 4: Table Of Contents

    http://arttel.ru Table of Content Table of Content Notices Information ........................1 Copyright ..........................1 Safety cautions ..........................1 Disposal of the phone........................1 Cleaning ............................2 Table of Content ..........................3 Getting Started ..........................5 Packing List ..........................5 Phone Installation........................7 1. Attach the Foot stand.....................7 2. Connect the Handset and optional Headset..............8 3.
  • Page 5 http://arttel.ru Getting Started DND............................45 Key as Send..........................46 No Key Entry Timeout......................47 Keypad Lock...........................48 Hot Line ..........................49 Advanced Features ........................50 Voice Message.........................50 Intercom ..........................51 Speed Dial..........................53 Direct Pickup ..........................53 Group Pickup ..........................54 BLF ............................55 Shared Line ..........................56 Record .............................58 Call Park..........................58 Paging .............................59 DTMF .............................60 Prefix............................60...

  • Page 6: Getting Started

    http://arttel.ru Getting Started Getting Started Packing List The package contains the following parts, please check if all the items are not missed: 1. The phone device 2. The footstand 3. Handset...
  • Page 7 http://arttel.ru Getting Started 4. Headset cord 5. Power adapter 6. Ethernet cable...

  • Page 8: Phone Installation

    http://arttel.ru Getting Started 7. Quick installation reference Phone Installation 1. Attach the Foot stand...

  • Page 9: Connect The Handset And Optional Headset

    http://arttel.ru Getting Started 2. Connect the Handset and optional Headset...

  • Page 10: Connect The Network And Power

    http://arttel.ru Getting Started 3. Connect the Network and Power Initialization After your phone has been powered up, the system boots up and performs the following steps: Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting"...
  • Page 11 http://arttel.ru Getting Started And then show “Initializing “during the initialization. By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.

  • Page 12: Getting Familiar With Your Phone

    http://arttel.ru Getting Familiar with Your Phone Getting Familiar with Your Phone Hardware Components Preview Item Description To Presentation all information about the date& time, accounts, LCD screen soft keys, messages, calls and other some information. Power Indicator LED To indicate the power status The phone supported up to 4 accounts Line keys 1.
  • Page 13 http://arttel.ru Getting Familiar with Your Phone Right arrow key: To move right of the selection shows on the screen. Left arrow key: To move left of the selection shows on the screen. Down arrow key: To move down of the selection shows on the screen.
  • Page 14 http://arttel.ru Getting Familiar with Your Phone Blinked red: A call incoming Steady orange: During a call Blinked orange: Public Hold Blinked green: Private Hold Light Drown: Unregistered Speaker Press this button to place a call in hands-free mode. To dial the previous dialed number. Redial To act as send key.

  • Page 15: Icon Preview

    http://arttel.ru Getting Familiar with Your Phone Icon Preview Icon Description Network down Registered succeed Unregistered Speakerphone mode Handset mode Headset mode Voice messages Text message Mute Do Not Disturb Volume is 0 Hold Received calls Dialed Calls...
  • Page 16 http://arttel.ru Getting Familiar with Your Phone Missed calls Forward calls Conference Keypad locked Keypad unlocked...

  • Page 17: Line Key Function Overview

    http://arttel.ru Getting Familiar with Your Phone Line Key Function Overview Line Speed Dial BLF List Voice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Conference Forward Transfer Hold Redial...
  • Page 18 http://arttel.ru Getting Familiar with Your Phone Call Return Record URL Record Paging Group Listening Public Hold Private Hold Shared Line...

  • Page 19: Basic Features Configuration

    http://arttel.ru Basic Features Configuration Basic Features Configuration This part will mainly introduce the basic configuration as the Time, Language, and Volume… Web Login 1. Get the IP address: Press Menu Status Information. 2. Input the IP Address in the web browser. 3.

  • Page 20: Administrator Password

    http://arttel.ru Basic Features Configuration 4. Login successfully. Note: The PC and phone should be in the same segment. When register the accounts in web and the server port is not “5060”, then “SIP Server” should be set as “SIP Server’s IP address: server port.”, for example, “192.168.0.122: 5090”. Administrator Password The password is mainly used for login the web interface or set the advanced settings through phone interface.

  • Page 21: Language

    http://arttel.ru Basic Features Configuration To change to password via Web Interface 1. Management Password 2. Fill the value 3. Click to save the configuration. Note: When you use the web interface: user name: admin password: admin(default) Language The default Phone interface language is English. To change the language via Phone interface...

  • Page 22: Time And Date

    http://arttel.ru Basic Features Configuration Press Menu Setting Basic Settings Language. Press or Save soft key to save the configuration. To change the language via Web Interface Setting Preference Web Language Select the necessary one. Press to save the configuration. Note: All languages may not be available for selection.
  • Page 23 http://arttel.ru Basic Features Configuration To configure the time and Date by SNTP setting 1. To press Menu Setting Basic setting Time & Date SNTP Settings 2. Press , or to change the Time zone. 3. Fill the NTP server1, NTP Server2, and Daylight Saving. 4.
  • Page 24 http://arttel.ru Basic Features Configuration To configure the Time & Date Format 1. To press Menu Setting Basic setting Time & Date Format 2. Press or press to change between 12 Hour or 24 Hour. 3. Press or press to change among Y-M-D(year-month-day), M-D-Y(month-day-year), D-M-Y(day-month-year).
  • Page 25 http://arttel.ru Basic Features Configuration Login Login name: admin, password: admin(default) Network Advanced NTP Server Fill the value in the blank. To change the Time Zone and Date Display Format via web interface Setting Preference Time Zone Select the necessary one. Press to save the configuration.

  • Page 26: Ring Tone

    http://arttel.ru Basic Features Configuration Note: If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, please contact your system administrator for more information. Ring Tone You can adjust the type and volume of the ring tone. To adjust the Ring Tone Type via Phone interface 1.
  • Page 27 http://arttel.ru Basic Features Configuration 1. Account Advanced Account Ring Tone 2. Select the wanted one to save the configuration. 3. Click To configure Distinctive Ring Tone via Phone Interface 1. Press Directory 2. Select the target contact 3. Press Detail soft key to edit the contact. 4.
  • Page 28 http://arttel.ru Basic Features Configuration To configure Distinctive Ring Tone via Web Interface 1. Directory Directory Contact 2. Choose the Ring Tone you want to use. 3. Click to save the configuration.

  • Page 29: Volume

    http://arttel.ru Basic Features Configuration Volume You can adjust the volume for the phone by the volume keys: To adjust the Ring tone volume 1. Option 1: To press on the idle page 2. Option 2: To press during the call is ringing. To adjust the handset volume To press during a call in handset mode.
  • Page 30 http://arttel.ru Basic Features Configuration A. To add contacts list into local directory To add contacts manually 1. Press Menu 2. Press Add soft key 3. Enter the necessary information as Name, Phone number… 4. Press save soft key or to add the contacts successfully. To add contacts from Logs 1.
  • Page 31 http://arttel.ru Basic Features Configuration To add contacts via web interface 1. Click Directory 2. Enter the name, number and some other information. 3. Press and then press button. B: To add contacts into blacklist...

  • Page 32: Basic Call Features

    http://arttel.ru Basic Call Features To add blacklist manually 1. Press Menu Directory Blacklist 2. Press Add soft key. 3. Enter the necessary information as Name, Phone number… 4. Press save soft key or to add the contacts successfully. To add blacklist from history 1.

  • Page 33: End A Call

    http://arttel.ru Basic Call Features 2. Press or press the send softkey, then the call is sending. To place a call by Headset: 1. Press the ( light is Green), 2. Enter the desired number. 3. Press or press the Send softkey, then the call is sending. Placing a call by hands-free speakerphone 1.

  • Page 34: Redial A Call

    http://arttel.ru Basic Call Features To end a call under hands-free speakerphone Mode 1. Press the Cancel soft key or press Note: 1. During the conference, to end the call is same as mentioned above. Redial a Call To redial the last placed call from the IP Phone Press directly when LCD is on the idle interface.

  • Page 35: Auto Answer

    http://arttel.ru Basic Call Features Auto Answer Enable auto answer feature, you will answer all incoming call automatically. To enable Auto Answer via Webpage 1. To Click Account Advanced 2. To choose Yes for the Auto Answer. 3. To click Saveset to save the configuration. To Disable Auto Answer via Webpage 1.

  • Page 36: Call Transfer

    http://arttel.ru Basic Call Features To make a call on hold during three modes: To hold a call under handset mode: 1. Press Hold soft key or to hold the current call. 2. Press Resume soft key or to resume the call on hold. To hold a call under headset mode: 1.
  • Page 37 http://arttel.ru Basic Call Features 3. Press , and now the blind transfer completed. NOTE: The “Enable Call Feature” must be configured to “Yes” to enable this feature. Attended Transfer When you use this feature, you can 1. Press or transfer soft key during the conversation, the call is on hold now. 2.

  • Page 38: Call Conference

    http://arttel.ru Basic Call Features BLF Transfer 1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to 2. Press or transfer soft key during the conversation, the call is on hold now. 3.

  • Page 39: Call Forward

    http://arttel.ru Basic Call Features is built. 14. A end the call, the conference is finished. Note: 1. If C does not answer the call, A can back to continue the conversation with B; 2. Once A hangs up the call, the conference is ended, while if B or C drops the call, A&C or A&B conversation continues.
  • Page 40 http://arttel.ru Basic Call Features To configure always forward With this feature, all incoming calls will forward immediately to configured number. 1. Press Menu Features Call forward Always Forward. 2. Press or press to select the enable choice 3. Enter the forward to number and on code (optional), off code (optional). 4.
  • Page 41 http://arttel.ru Basic Call Features To configure no answer forward No Answer Forward: Incoming calls are forwarded if not answered after some time. 1. Press Menu Features Call forward No answer forward. 2. Press or press to select the enable choice 3.
  • Page 42 http://arttel.ru Basic Call Features 2. Click On for the Always/Busy/No Answer 3. Fill the Forward to Number 4. (Optional) fill the on/off code 5. Click to save the configuration To cancel the forward feature via Phone Interface 1. Option 1: To press the key to disable the forward feature.

  • Page 43: Call Return

    http://arttel.ru Basic Call Features 3. Click to save the configuration To configure dynamic forward Forward an incoming call during the ringing. 1. When the phone is ringing, press Forward soft key. 2. Enter the forward number. 3. Press or press the send soft key, then the call is forwarded. Note: If the Programmable Key or line key is set as BLF, when an incoming call ringing, press this BLF key directly to realize the dynamic forward.

  • Page 44: Hide Caller Id

    http://arttel.ru Basic Call Features 5. Press or Save soft key to save the configuration To configure the Call Return via Web interface 1. Click Function keys Line key. 2. Select the desired Line key and select Call Return in the Type. 3.

  • Page 45: Reject Anonymous

    http://arttel.ru Basic Call Features To cancel anonymous call feature 1. Press Menu Features Anonymous Call 2. Press or press key to select the disable choice in Anonymous Call filed. 3. Press or Save soft key to save the configuration. Reject Anonymous If you do not want to be disturb by anonymous calls, you can set the reject anonymous call features, so you will not hear the unknown calls To configure rejecting anonymous call...

  • Page 46: Call Mute

    http://arttel.ru Basic Call Features 2. Press or press key to select the disable choice in Rejection filed. 3. Press or Save soft key to save the configuration. Call Mute When you use the Mute feature, the other parties will not hear your voice while you can hear their voice.

  • Page 47: Key As Send

    http://arttel.ru Basic Call Features To enable DND feature 1. Press the DND soft key when the phone is idle, and then DND iconshown on the LCD. To disable DND feature 1. Press the DND soft key again, and then there is no DND icon on the LCD. Key as Send To configure Key as Send 1.

  • Page 48: No Key Entry Timeout

    http://arttel.ru Basic Call Features 1. Press Menu Features Key as Send 2. Press or press key to select the disable choice. 3. Press or Save soft key to save the configuration No Key Entry Timeout No Key Entry Timeout means that when you entry the number, it will dial out automatically after some time when you stop enter the number.

  • Page 49: Keypad Lock

    http://arttel.ru Basic Call Features Keypad Lock To enable Keypad Lock via Phone 1. Press Menu--Settings--Advanced Setting--Phone Setting--Lock 2. Press Info or Switch to change choose lock type:All Keys Menu Key Function Key Lock & Answer 3. Press Save or OK key to save the configuration. To enable Keypad Lock via Phone 1.

  • Page 50: Hot Line

    http://arttel.ru Basic Call Features 1. Click Webpage Setting Preference 2. To choose Disable for the Phone Lock. 3. To click Saveset to save the configuration. Hot Line To configure Hot Line 1. Press Menu Features Hot Line 2. Enter the Number and delay time (as present, we support off hook auto dial). 3.

  • Page 51: Advanced Features

    http://arttel.ru Advanced Features Delete the number and save the configuration, and then now the Hotline auto dial is cancelled. Advanced Features Voice Message This phone supports Voicemail, and when there is message, the message will will light green. Moreover, when pick up the handset, or press speaker key, you will hear some quick busy tone.

  • Page 52: Intercom

    http://arttel.ru Advanced Features To configure the Voice mail feature 1. Press Menu Messages Voice Mail Set Voice Mail. 2. Enter the Account1/2/3/4 NO. 3. Press or Save soft key to save the configuration NoteÖ This feature is not available on all servers. For more information, contact your system administrator.
  • Page 53 http://arttel.ru Advanced Features To configure Intercom feature via Web Interface 1. Click Function keys Line key. 2. Select the wanted Line key. 3. Enter the desired phone number in the Value field. 4. Select the Account ID 5. Click the to save the configuration.

  • Page 54: Speed Dial

    http://arttel.ru Advanced Features Speed Dial With this feature, you can dial one directory by press the definite key. To configure Speed Dial feature via phone interface 1. Press Menu Features Function Keys Line keys as Function Keys Line key1(for example) 2.

  • Page 55: Group Pickup

    http://arttel.ru Advanced Features 2. Press or press key to select the Speed Dial in the type field. 3. Enter the value. 4. Press or Save soft key to save the configuration Then the selected Line key will work as Direct Pickup. To configure Direct Pickup feature via Web Interface 1.

  • Page 56: Blf

    http://arttel.ru Advanced Features 1. Click Function keys Line key. 2. Select the desired Line key and select Group Pickup in the Type. 3. Enter the pickup code and followed the desired Group number in the Value field. 4. Click the to save the configuration.

  • Page 57: Shared Line

    http://arttel.ru Advanced Features 2. Select the desired Line key and select BLF in the Type. 3. Enter the monitored phone number in the Value field. 4. Select the Account ID 5. Filled the Pickup code. to save the configuration and then restart. 6.
  • Page 58 http://arttel.ru Advanced Features 3. Press or press key to select the Shared Line in the type field. 4. Press or press key to select the Account ID. 5. Enter the Label 6. Enter the Value 7. Press or Save soft key to save the configuration To configure the line key as shared line via Web Interface 1.

  • Page 59: Record

    http://arttel.ru Advanced Features This feature is not available on all servers. For more information, contact your system administrator. Record With record feature, you can record calls by pressing a record key on the phone. To configure the record via phone interface 1.

  • Page 60: Paging

    http://arttel.ru Advanced Features example) 2. Select the wanted Line key. 3. Press or press Switch soft key to select the Key Event in the type field. 4. Press or press Switch soft key to select the Call Park. 5. Press or Save soft key to save the configuration To configure the Call Park via Web interface 1.

  • Page 61: Dtmf

    http://arttel.ru Advanced Features 2. Select the desired Line key and select Paging in the Type. 3. Click the to save the configuration. DTMF To configure the DTMF via Phone Interface 1. Press Menu Features Function Keys Line keys as Function Keys Line key1(for example) 2.
  • Page 62 http://arttel.ru Advanced Features 2. Select the wanted Line key. 3. Press or press key to select the Prefix in the type field. 4. Enter the value 5. Press or Save soft key to save the configuration To configure the Prefix via Web interface 1.

  • Page 63: Upgrade

    http://arttel.ru Upgrade Upgrade Factory Reset To set Factory Reset by phone interface 1. Press Menu Setting Advanced Setting( default password: admin) Factory Reset 2. Press OK soft key in the warning page. To set Factory Reset via web interface Click Management Upgrade Click and then confirm the setting.
  • Page 64 LAN. Users are recommended to conduct TFTP upgrade in a controlled LAN environment if possible. For those who do not have a local TFTP server, Hanlong provides a NAT-friendly TFTP server on the public Internet for firmware upgrade. Please check the Service section of Hanlong’s Web site to obtain this TFTP server’s IP address.
  • Page 65 http://arttel.ru Upgrade provisioning purpose only, for normal TFTP or HTTP firmware upgrade, the following error messages in a TFTP or HTTP server log can be ignored. Download and install a free TFTP or HTTP server to the LAN to perform firmware upgrades. A free Windows version TFTP server is available: http://www.solarwinds.com/products/freetools/free_tftp_server.aspx.

  • Page 66: Troubleshooting

    http://arttel.ru Troubleshooting Troubleshooting Why is the phone LCD screen blank? 1. Ensure your phone is properly plugged into a functional AC outlet. 2. Ensure that the phone isn’t plugged into a plug controlled by a switch that is off. 3. If the phone is plugged into a power strip, try plugging it directly into a wall outlet instead. 4.

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