Related Manuals for Hanlong UC806
Summary of Contents for Hanlong UC806
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Page 1: User Guide
ENTERPRISE HD IP PHONE USER GUIDE UC806(P) Version:1.0.3.59 Nanjing Hanlong Technology Co., Ltd 86-25-84608050 support@hanlongtek.com... -
Page 2: Notices Information
Copyright © 2005 - 2013 Nanjing Hanlong Technology CO., LTD. All rights reserved. Nanjing Hanlong Technology Co., LTD. owns all the right to revise and change this document at any time. And all the illustrations and instructions in this paper are subject to the copyright protection of legal law. -
Page 3: Cleaning
Notices Information Cleaning To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone. -
Page 4: Table Of Contents
Table of Content Table of Content Notices Information ........................1 Copyright ..........................1 Safety cautions ..........................1 Disposal of the phone........................1 Cleaning ............................2 Table of Content ..........................3 Getting Started ..........................5 Packing List ..........................5 Phone Installation........................7 1. Attach the Foot stand.....................7 2. Connect the Handset and optional Headset..............8 3. - Page 5 Getting Started DND............................46 Key as Send..........................47 No Key Entry Timeout......................48 Keypad Lock...........................48 Hot Line ..........................50 Advanced Features ........................51 Voice Message.........................51 Intercom ..........................52 Speed Dial..........................54 Direct Pickup ..........................54 Group Pickup ..........................55 BLF ............................56 Shared Line ..........................57 Record .............................59 Call Park..........................59 Paging .............................60 DTMF .............................61 Prefix............................61 Upgrade ............................63...
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Page 6: Getting Started
Getting Started Getting Started Packing List The package contains the following parts, please check if all the items are not missed: 1. The phone device 2. The footstand 3. Handset... - Page 7 Getting Started 4. Headset cord 5. Power adapter 6. Ethernet cable...
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Page 8: Phone Installation
Getting Started 7. Quick installation reference Phone Installation 1. Attach the Foot stand... -
Page 9: Connect The Handset And Optional Headset
Getting Started 2. Connect the Handset and optional Headset... -
Page 10: Connect The Network And Power
Getting Started 3. Connect the Network and Power Initialization After your phone has been powered up, the system boots up and performs the following steps: Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting"... - Page 11 Getting Started And then show “Initializing “during the initialization. By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.
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Page 12: Getting Familiar With Your Phone
Getting Familiar with Your Phone Getting Familiar with Your Phone Hardware Components Preview Item Description To Presentation all information about the date& time, accounts, LCD screen soft keys, messages, calls and other some information. Power Indicator LED To indicate the power status The phone supported up to 4 accounts Line keys 1. - Page 13 Getting Familiar with Your Phone Left arrow key: To move left of the selection shows on the screen. Down arrow key: To move down of the selection shows on the screen. 1. To return to idle scr een. 2. To cancel the information or call on the screen. 1.
- Page 14 Getting Familiar with Your Phone Blinked orange: Public Hold Blinked green: Private Hold Light Drown: Unregistered Speaker Press this button to place a call in hands-free mode. To dial the previous dialed number. Redial To act as send key. To decrease the volume. Volume To increase the volume.
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Page 15: Icon Preview
Getting Familiar with Your Phone Icon Preview Icon Description Network down Registered succeed Unregistered Speakerphone mode Handset mode Headset mode Voice messages Text message Mute Do Not Disturb Volume is 0 Hold Received calls Dialed Calls... - Page 16 Getting Familiar with Your Phone Missed calls Forward calls Conference Keypad locked Keypad unlocked...
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Page 17: Memory Key Function Overview
Getting Familiar with Your Phone Memory Key Function Overview Line Speed Dial BLF List Voice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Conference Forward Transfer Hold Redial... - Page 18 Getting Familiar with Your Phone Call Return Record URL Record Paging Group Listening Public Hold Private Hold Shared Line...
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Page 19: Basic Features Configuration
Basic Features Configuration Basic Features Configuration This part will mainly introduce the basic configuration as the Time, Language, and Volume… Web Login 1. Get the IP address: Press Menu →Status →Information. 2. Input the IP Address in the web browser. 3. -
Page 20: Administrator Password
Basic Features Configuration 4. Login successfully. Note: The PC and phone should be in the same segment. When register the accounts in web and the server port is not “5060”, then “SIP Server” should be set as “SIP Server’s IP address: server port.”, for example, “192.168.0.122: 5090”. Administrator Password The password is mainly used for login the web interface or set the advanced settings through phone interface. -
Page 21: Language
Basic Features Configuration To change to password via Web Interface 1. Management → Password 2. Fill the value 3. Click to save the configuration. Note: When you use the web interface: user name: admin password: admin(default) Language The default Phone interface language is English. To change the language via Phone interface Press Menu →... -
Page 22: Time And Date
Basic Features Configuration Press or Save soft key to save the configuration. To change the language via Web Interface Setting → Preference →Web Language Select the necessary one. Press to save the configuration. Note: All languages may not be available for selection. The available languages depend on the language packs currently loaded to the IP phone. - Page 23 Basic Features Configuration To configure the time and Date by SNTP setting 1. To press Menu → Setting → Basic setting → Time & Date → SNTP Settings 2. Press , or to change the Time zone. 3. Fill the NTP server1, NTP Server2, and Daylight Saving. 4.
- Page 24 Basic Features Configuration To configure the Time & Date Format 1. To press Menu → Setting → Basic setting → Time & Date Format 2. Press or press to change between 12 Hour or 24 Hour. 3. Press or press to change among Y-M-D(year-month-day), M-D-Y(month-day-year), D-M-Y(day-month-year).
- Page 25 Basic Features Configuration To configure the Time and Date by web interface Login Login name: admin, password: admin(default) Network → Advanced →NTP Server Fill the value in the blank. To change the Time Zone and Date Display Format via web interface Setting →...
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Page 26: Ring Tone
Basic Features Configuration server, please contact your system administrator for more information. Ring Tone You can adjust the type and volume of the ring tone. To adjust the Ring Tone Type via Phone interface 1. Press Menu → Setting → Basic Settings → Ring Tone. 2. - Page 27 Basic Features Configuration To configure Distinctive Ring Tone via Phone Interface 1. Press Directory 2. Select the target contact 3. Press Detail soft key to edit the contact. 4. Press to select the wanted Ring Tone for the contact 5. Press Save soft key to save the contact.
- Page 28 Basic Features Configuration To configure Distinctive Ring Tone via Web Interface 1. Directory → Directory → Contact 2. Choose the Ring Tone you want to use. → 3. Click to save the configuration.
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Page 29: Volume
Basic Features Configuration Volume You can adjust the volume for the phone by the volume keys: To adjust the Ring tone volume 1. Option 1: To press on the idle page 2. Option 2: To press during the call is ringing. To adjust the handset volume To press during a call in handset mode. - Page 30 Basic Features Configuration A. To add contacts list into local directory To add contacts manually 1. Press Menu → DIR → Contacts 2. Press Add soft key 3. Enter the necessary information as Name, Phone number… 4. Press save soft key or to add the contacts successfully.
- Page 31 Basic Features Configuration To add contacts via web interface 1. Click Directory 2. Enter the name, number and some other information. 3. Press and then press button. B: To add contacts into blacklist...
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Page 32: Basic Call Features
Basic Call Features To add blacklist manually 1. Press Menu → Directory → Blacklist 2. Press Add soft key. 3. Enter the necessary information as Name, Phone number… 4. Press save soft key or to add the contacts successfully. To add blacklist from history 1. -
Page 33: End A Call
Basic Call Features 2. Press or press the send softkey, then the call is sending. To place a call by Headset: 1. Press the ( light is Green), 2. Enter the desired number. 3. Press or press the Send softkey, then the call is sending. Placing a call by hands-free speakerphone 1. -
Page 34: Redial A Call
Basic Call Features To end a call under hands-free speakerphone Mode 1. Press the Cancel soft key or press Note: 1. During the conference, to end the call is same as mentioned above. Redial a Call To redial the last placed call from the IP Phone Press directly when LCD is on the idle interface. -
Page 35: Auto Answer
Basic Call Features Auto Answer Enable auto answer feature, you will answer all incoming call automatically. To enable Auto Answer via Webpage 1. To Click Account → Advanced 2. To choose Yes for the Auto Answer. 3. To click Saveset to save the configuration. To Disable Auto Answer via Webpage 1. -
Page 36: Call Transfer
Basic Call Features To make a call on hold during three modes: To hold a call under handset mode: 1. Press Hold soft key or to hold the current call. 2. Press Resume soft key or to resume the call on hold. To hold a call under headset mode: 1. - Page 37 Basic Call Features 2. Enter the number that transfers to. 3. Press , and now the blind transfer completed. NOTE: The “Enable Call Feature” must be configured to “Yes” to enable this feature. Attended Transfer When you use this feature, you can 1.
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Page 38: Call Conference
Basic Call Features NOTE: To use this function, should at least one line key set as Auto. BLF Transfer 1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to 2. Press or transfer soft key during the conversation, the call is on hold now. -
Page 39: Call Forward
Basic Call Features 13. A press or the conference soft key, then A, B, C, D and E are now the 5-way conference is built. 14. A end the call, the conference is finished. Note: 1. If C does not answer the call, A can back to continue the conversation with B; 2. - Page 40 Basic Call Features To configure static forward To configure always forward With this feature, all incoming calls will forward immediately to configured number. 1. Press Menu → Features → Call forward →Always Forward. 2. Press or press to select the enable choice 3.
- Page 41 Basic Call Features 1. Press Menu →Features → Call forward →Busy forward. 2. Press or press to select the enable choice. 3. Enter the forward to number and on code (optional), off code (optional). 4. Press or Save soft key to save the configuration. To configure no answer forward No Answer Forward: Incoming calls are forwarded if not answered after some time.
- Page 42 Basic Call Features When the Forward feature is enabled, the Forward Icon will display on Top of the LCD. To configure Forward via Web Interface 1. Setting → Features 2. Click On for the Always/Busy/No Answer 3. Fill the Forward to Number 4.
- Page 43 Basic Call Features To cancel the forward feature via Phone Interface 1. Option 1: To press the key to disable the forward feature. 2. Option 2: Press Menu →Features → Call forward→Always/Busy/No answer Forward Press or press to select the disable choice Press or Save soft key to save the configuration.
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Page 44: Call Return
Basic Call Features 3. Press or press the send soft key, then the call is forwarded. Note: If the Programmable Key or line key is set as BLF, when an incoming call ringing, press this BLF key directly to realize the dynamic forward. Call Return This feature allows you to dial the last phone call you received. -
Page 45: Hide Caller Id
Basic Call Features Hide Caller ID Just enable the anonymous call feature, you can set your ID do not appear on the other phone that you called. To configure anonymous call 1. Press Menu →Features →Anonymous Call 2. Press or press to change the Line ID 3. -
Page 46: Reject Anonymous
Basic Call Features Reject Anonymous If you do not want to be disturb by anonymous calls, you can set the reject anonymous call features, so you will not hear the unknown calls To configure rejecting anonymous call 1. Press Menu →Features →Anonymous Call 2. -
Page 47: Call Mute
Basic Call Features Call Mute When you use the Mute feature, the other parties will not hear your voice while you can hear their voice. Call mute applies to all modes (handset, headset, and speakerphone). To mute the call during a call (including a conference call) 1. -
Page 48: Key As Send
Basic Call Features To enable DND feature 1. Press the DND soft key when the phone is idle, and then DND iconshown on the LCD. To disable DND feature 1. Press the DND soft key again, and then there is no DND icon on the LCD. Key as Send To configure Key as Send 1. -
Page 49: No Key Entry Timeout
Basic Call Features No Key Entry Timeout No Key Entry Timeout means that when you entry the number, it will dial out automatically after some time when you stop enter the number. To configure No Key Entry Timeout 1. Click Webpage Setting → Preference 2. - Page 50 Basic Call Features Answer 3. Press Save or OK key to save the configuration. To enable Keypad Lock via Phone 1. Press Menu--Settings--Advanced Setting--Phone Setting--Lock 2. Press Info or Switch to change choose Off. 3. Press Save or OK key to save the configuration. To enable Keypad Lock via Webpage 1.
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Page 51: Hot Line
Basic Call Features Hot Line To configure Hot Line 1. Press Menu →Features → Hot Line 2. Enter the Number and delay time (as present, we support off hook auto dial). 3. Press or Save soft key to save the configuration To configure Hotline auto dial via Web Interface 1. -
Page 52: Advanced Features
Advanced Features Delete the number and save the configuration, and then now the Hotline auto dial is cancelled. Advanced Features Voice Message This phone supports Voicemail, and when there is message, the message will will light green. Moreover, when pick up the handset, or press speaker key, you will hear some quick busy tone. -
Page 53: Intercom
Advanced Features To configure the Voice mail feature 1. Press Menu→Messages→Voice Mail→Set Voice Mail. 2. Enter the Account1/2/3/4 NO. 3. Press or Save soft key to save the configuration Note： This feature is not available on all servers. For more information, contact your system administrator. - Page 54 Advanced Features To configure Intercom feature via Web Interface 1. Click Function keys → Line or Memory key. 2. Select the wanted Line or Memory key. 3. Enter the desired phone number in the Value field. 4. Select the Account ID 5.
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Page 55: Speed Dial
Advanced Features Speed Dial With this feature, you can dial one directory by press the definite key. To configure Speed Dial feature via phone interface 1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example) 2. -
Page 56: Group Pickup
Advanced Features 2. Press or press key to select the Speed Dial in the type field. 3. Enter the value. 4. Press or Save soft key to save the configuration Then the selected Line or Memory key will work as Direct Pickup. To configure Direct Pickup feature via Web Interface 1. -
Page 57: Blf
Advanced Features 1. Click Function keys → Line or Memory key. 2. Select the desired Line or Memory key and select Group Pickup in the Type. 3. Enter the pickup code and followed the desired Group number in the Value field. 4. -
Page 58: Shared Line
Advanced Features 2. Select the desired Line or Memory key and select BLF in the Type. 3. Enter the monitored phone number in the Value field. 4. Select the Account ID 5. Filled the Pickup code. 6. Click the to save the configuration and then restart. Note：... - Page 59 Advanced Features 4. Press or press key to select the Account ID. 5. Enter the Label 6. Enter the Value 7. Press or Save soft key to save the configuration To configure the line key as shared line via Web Interface 1.
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Page 60: Record
Advanced Features Record With record feature, you can record calls by pressing a record key on the phone. To configure the record via phone interface 1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example) 2. -
Page 61: Paging
Advanced Features 2. Select the wanted Line or Memory key. 3. Press or press Switch soft key to select the Key Event in the type field. 4. Press or press Switch soft key to select the Call Park. 5. Press or Save soft key to save the configuration To configure the Call Park via Web interface 1. -
Page 62: Dtmf
Advanced Features 3. Click the to save the configuration. DTMF To configure the DTMF via Phone Interface 1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example) 2. Select the wanted Line or Memory key. 3. - Page 63 Advanced Features 3. Press or press key to select the Prefix in the type field. 4. Enter the value 5. Press or Save soft key to save the configuration To configure the Prefix via Web interface 1. Click Function key → Line or Memory key. 2.
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Page 64: Upgrade
Upgrade Upgrade Factory Reset To set Factory Reset by phone interface 1. Press Menu → Setting → Advanced Setting( default password: admin)→ Factory Reset 2. Press OK soft key in the warning page. To set Factory Reset via web interface Click Management →... - Page 65 LAN. Users are recommended to conduct TFTP upgrade in a controlled LAN environment if possible. For those who do not have a local TFTP server, Hanlong provides a NAT-friendly TFTP server on the public Internet for firmware upgrade. Please check the Service section of Hanlong’s Web site to obtain this TFTP server’s IP address.
- Page 66 Upgrade Download and install a free TFTP or HTTP server to the LAN to perform firmware upgrades. A free Windows version TFTP server is available: http://www.solarwinds.com/products/freetools/free_tftp_server.aspx. To upgrade manually via the Web configuration interface Download the firmware. Click Management → Upgrade Click Brower or the blank.
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Page 67: Troubleshooting
Troubleshooting Troubleshooting Why is the phone LCD screen blank? 1. Ensure your phone is properly plugged into a functional AC outlet. 2. Ensure that the phone isn’t plugged into a plug controlled by a switch that is off. 3. If the phone is plugged into a power strip, try plugging it directly into a wall outlet instead. 4.