Resolving Operator Panel Error Messages - Kodak 7000 User Manual

Troubleshooting

Resolving Operator Panel Error Messages

Error Message Description or Cause
Paper Empty The paper is empty or is not installed correctly. Load (or reload) the paper (see
Ribbon Empty The ribbon is empty, is not loaded, or is stuck
to the paper.
Incorrect Ribbon The printer could not read the bar code on the
ribbon or the wrong size is installed.
Cover Open The top cover is open.
Paper Cover Open The paper cover is open.
Paper Jam XX The paper is jammed.
Sensor Error XX The printer has a specific problem that may
require service.
Mecha Error XX
Control Error XX
Initializing The printer is preparing to print.
Cooling The printer is too hot to print.
Ready Loading The printer is preparing to load paper.
4-2
Refer to the following table to resolve errors reported on the operator panel.
If the error persists, contact KODAK Service and Support.
Possible Solution
Load (or reload) the ribbon (see
Check that the ribbon has a bar code and/or
replace it with the correct size (see
Make sure the top cover is securely closed.
Make sure the paper cover is securely closed.
Clear the paper jam (see page
reload the paper. If the error persists, turn the
printer off then on again.
Turn the printer off. After 10 or more seconds,
turn on the printer. If, after warming up, the
error persists, contact KODAK Service and
Support. Have available:
• Error code number (XX.YY.ZZ).
• Printer model number and serial number
(shown on the printer data plate).
Wait for printing to start.
Wait for the printer to complete cooling.
No action is necessary.
page 1-8).
page 1-6).
page 1-6).
4-3) then