Black Box ACU7017A Manual
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Summary of Contents for Black Box ACU7017A

  • Page 2 ServSwitch system that’s just right for you. The ServSwitch™ family from Black Box—the one-stop answer for all your KVM-switching needs! This manual will tell you all about your new ServSwitch™ Brand Mini CAT5 KVM Extender, including how to install, operate, and troubleshoot it.
  • Page 3 ServSwitch, Matrix ServSwitch, ServSwitch Affinity, ServSwitch Duo, ServSwitch Multi, ServSwitch Ultra, ServSwitch Wizard, ServSwitch Wizard Pro, ServManager, ServSelect, and ServShare are trademarks, of Black Box Corporation. Apple and Macintosh are registered trademarks of Apple Computer, Inc.
  • Page 4 STATEMENT EUROPEAN UNION DECLARATION OF CONFORMITY This equipment complies with the requirements of the European EMC Directive 89/336/EEC.
  • Page 5: Instrucciones De Seguridad

    SERVSWITCH™ BRAND MINI KVM EXTENDER NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
  • Page 6 NOM Statement 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
  • Page 7: Table Of Contents

    5.1 Powering Up the System..............14 6. Operation ....................15 6.1 Keyboard Commands ................15 7. Flash upgrade procedure ................17 8. Troubleshooting ..................20 9. Service......................21 9.1 Calling Black Box ................21 9.2 Shipping and Packaging..............21 10. Part Numbers ................... 22...
  • Page 8 TABLE of CONTENTS Figure Page Figure 1. Connectivity Diagram ..............10 Figure 2. Models .....................13 Figure 3. Change scan ports ................18 Figure 4. Found scanned device..............18 Figure 5. Flash scan ..................19 Figure 6. Firmware update screen..............19...
  • Page 9: Specifications

    Operating Environment — Temperature: 32 to 113° F (0 to 45° C); Humidity: 0 to 80% non-condensing Resolution (Maximum) — Up to 200 ft. (60.9 m): 1600 x 1280; Up to 300 ft. (91.4 m): 1280 x 1024; Connectors — PS/2 Models ACU7017A, ACU7037A Local unit Remote Unit Keyboard/Mouse (2) MiniDIN6M...
  • Page 10: Quick Start

    CHAPTER 2: Quick Start 2. Quick Start 2.1 Installation Installing your ServSwitch Brand Mini CATx extender is a very easy and simple process. First connect the remote unit to your KVM stations keyboard, monitor, and mouse cables. Also connect the power adapter to the remote unit. NOTE: DO NOT APPLY POWER TO THE REMOTE UNIT AT THIS TIME Next connect the local unit to your computer’s keyboard, monitor, and...
  • Page 11: Figure 1. Connectivity Diagram

    SERVSWITCH™ BRAND MINI KVM EXTENDER Remote Local Up to 300’ CATx cable Power adapter Figure 1. Connectivity Diagram...
  • Page 12: Introduction

    The only cable needed to install your product is a CATx cable to connect the transmitter to the receiver. CATx cable can be ordered from Black Box in 25-1,000 foot lengths.
  • Page 13: The Complete Package

    “Y” cable included with PS/2 models • Installation and operations manual If anything arrived damaged, contact Black Box. 3.2 Features Some useful features of your ServSwitch Brand Mini CATx extender are: Use CAT5, CAT5e, CAT6, or CAT7 UTP cable to place a remote KVM station up to 300 feet (91.4 m) from local equipment.
  • Page 14: Models

    CHAPTER 4: MODELS 4. Models Transmitters Receivers PS/2 DB25 Figure 2. Models 4.1 Cable Requirements All you need to have your system up and running is the proper length of CATx cable. The transmitter connects directly to a PC and the remote KVM stations keyboard, monitor, and mouse cables connect directly to the receiver.
  • Page 15: Installation

    SERVSWITCH™ BRAND MINI KVM EXTENDER 5. Installation Installing the ServSwitch Brand Mini KVM Extender is a very easy plug-and- play process. For the PC, PS/2 and USB models simply connect the HD15M connector on the transmitter to the HD15F video out connector on the PC. Connect the PS/2 or USB keyboard and mouse transmitter cables to the corresponding connector ports on the PC.
  • Page 16: Operation

    CHAPTER 6 OPERATION 6. Operation Operation of your system is no different than having your keyboard, monitor, and mouse connected directly to a PC or KVM switch. The only difference is they can be up to 300 feet away. You can operate your system normally, programs can be executed, maintenance can be performed, and any operation normally performed can be done with virtually no derogation in video quality and performance.
  • Page 17 SERVSWITCH™ BRAND MINI KVM EXTENDER 6.2 Keyboard Commands - Country Codes The following country code table allows you to enter the country code for type of keyboard and operating system used. This function is only required if your operating system is country specific and requires that a keyboard map specific for your operating system be entered.
  • Page 18: Flash Upgrade Procedure

    Brand Mini CATx extender means the product will always be up to date with new technologies, features, and enhancements. Updating the flash memory is an easy process using Black Box’s flash utility. The universal flash utility is easily installed and can be used on a variety of Black Box products.
  • Page 19: Figure 3. Change Scan Ports

    SERVSWITCH™ BRAND MINI KVM EXTENDER Figure 3. Change scan ports Figure 4. Found scanned device Upon successfully scanning and identifying a supported device, the detected information shown in Figure 4 will display showing the product type and the port it is connected to. The ServSwitch Brand Mini CATx extender is ready to flash with the new firmware.
  • Page 20: Figure 5. Flash Scan

    CHAPTER 7 FLASH UPGRADE Figure 5. Flash scan To load the updated firmware to the ServSwitch Brand Mini CATx extender, click on “File”, then “Load New Firmware”. Select the downloaded firmware update file to load. This will be a file with .hex file extension. Figure 6 shows the flash update screen which shows the progress and, when finished, the status of the flash process.
  • Page 21: Troubleshooting

    If you have any problems or questions concerning the installation, operation or usage of the ServSwitch Brand Mini KVM Extender that is not covered in this manual, please contact Black Box for technical support. No video on the receiver monitor •...
  • Page 22: Service

    If you determine that your ServSwitch Brand Mini KVM Extender is malfunctioning, do not attempt to alter or repair the unit. It contains no user- serviceable parts. Call Black Box Technical Support at 724-746-5500. Before you do, make a record of the history of the problem. We will be able...
  • Page 23: Part Numbers

    SERVSWITCH™ BRAND MINI KVM EXTENDER 10. Part Numbers Part Number Description ACU7017A-L PS/2 Local unit, CPU to Remote station ACU7017A-R PS/2 Remote unit, CPU to Remote station ACU7025A-L USB Local unit, CPU to Remote station ACU7025A-R USB Remote unit, CPU to Remote station...
  • Page 24 NOTES...
  • Page 25 SERVSWITCH™ BRAND MINI KVM EXTENDER...

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