Black Box ACX4000 Manual
Black Box ACX4000 Manual

Black Box ACX4000 Manual

Dvi-d-catx- multiplex repeater, cross point switch, single head kvm- switch, dual head kvm- switch
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DVI-D-CatX-
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Summary of Contents for Black Box ACX4000

  • Page 1 ACX4000 DVI-D-CatX- Multiplex Repeater Cross point Switch Single head KVM- Switch Dual head KVM- Switch Manual http://www.blackbox.com...
  • Page 2 Cascade multiple devices in two stages for all applications to give up to 49/1 connections. The ACX4000 Switch has the advantage that it can be positioned up to 140m away from both your signal source and display device. This becomes possible by using the proven ACX4000- Extender technology for the transmission of DVI- Monitor and USB-Keyboard and Mouse signals over CATx- cable.
  • Page 3 Wherever long distances cause problems for remotely locating and switching a monitor (keyboard/mouse) signal, e.g. airports, industrial plants, call centres or in distributed computer centres, the ACX4000 Switch is the best solution. Its flexibility allows it to tackle many tasks.
  • Page 4 ACX4000 Copyrights and Trademarks ©2008. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer. Information in this document is subject to change without notice and the manufacturer shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.
  • Page 5 LEERE SEITE...
  • Page 6 ACX4000 EUROPEAN UNION DECLARATION OF CONFORMITY This is to certify that, when installed and used according to the instructions in this manual, together with the specified cables and the maximum CPU- cable length <3m, the Units: ACX4000 ACS4100A-T, ACS4122A-T, ACS4001A-T, ACS4201A-T, ACS4022A-T, ACS4222A-T,...
  • Page 7 SAFETY-PRECAUTIONS AND INSTALLATION GUIDLINES Safety Precautions and Installation Guidelines To ensure reliable and safe long-term operation, please note the following installation guidelines: • Do not use CATx- devices to link between buildings – please use fibre devices. • Only use in dry, indoor environments. •...
  • Page 8: Table Of Contents

    ACX4000 Contents 1. Quick Setup 2. Overview 2.1 Introduction 2.2 Glossary 14 2.3 Example of a ACX4000- Switch System 2.4 Features 16 2.5 Product Range 2.6 Compatibility Interface Compatibility 2.7 How to Use This Guide Connection & Compatibility DDC Information...
  • Page 9 5.2 ACX4000- Media/ KVM Extender 6. Service Setup 6.1 ACX4000- Switch for CATx Operating Mode Selection 6.2 ACX4000- Switch Media/ KVM Extender 6.3 Setup at the Local Unit DDC / colour depth Loading the DDC Information from the Remote Monitor into the internal DDC...
  • Page 10 Other USB-devices Appendix A: Example Applications Appendix B: Rack Mount Options 19“ rack mounting instruction ACX4000 Switch Appendix C: Devices with serial/audio option Serial Interface - Set Up and Operation Serial Interface - Handling Multiple Serial Devices (Single head KVM devices only!)
  • Page 11 CONTENTS Appendix E: Calling Technical Support Appendix F: List of supported USB devices Appendix G: Specifications ACX4000-Media/KVM Local/ Remote Unit Power Supply Interface (depending on type of device) Audio Interface Serial Interface Maximum Length of Interconnection Cable Type of Interconnection Cable...
  • Page 12: Quick Setup

    ACX4000 1. Quick Setup This section briefly describes how to install your ACX4000 Switch system. Unless you are an experienced user, we recommend that you follow the full procedures described in the rest of this manual. Installation of the system...
  • Page 13: Overview

    (master/slave). The ACX4000 Switch and the Local/ Remote Units are attached by CATx interconnection cables. The operation of a ACX4000 Switch always requires (at least) one Local Unit of a ACX4000- Extender and up to seven Remote Units of ACX4000-Extenders.
  • Page 14: Glossary

    (www.ddwg.org) R, G, B, CLOCK in a data stream with up to 3x1,6 Gbit/sec. Signals are TMDS Level. The desktop power supply connected to the ACX4000- Switch or to the Local/ Remote Unit. Human Interface Devices are units, which are used for human access to the CPU: keyboard and mouse, touch-screen, light pen, fingerprint sensor, graphic tablets etc.
  • Page 15: Example Of A Acx4000- Switch System

    OVERVIEW 2.3 Example of a ACX4000- Switch System CPU with DVI graphic card and audio output Local monitor ACX4000 Extender (Local Unit) ACX4000 Switch ACX4000 Extender- (Remote Units) Up to 7 remote monitors and audio outputs Example application for a ACX4000 Switch System...
  • Page 16: Features

    ONLY; use with other HID devices (Human Interface Device) such as touch screens, graphics tablets, barcode readers or similar may be successful – but there is no guarantee for this! The ACX4000- KVM is NOT suitable for use with other USB- devices such as scanners, web- cams, data sticks etc.
  • Page 17: Product Range

    ACS4122A-R ACX4000 DVI + serial/audio Remote Unit KVM- Extender DVI + USB-HID (+ optional serial/audio) Local Units ACS4001A-T ACX4000- DVI + USB-HID Local Unit, Single head ACS4201A-T ACX4000- DVI + USB-HID Local Unit, Dual head ACS4022A-T ACX4000- DVI + USB-HID + serial/Audio, Local Unit,...
  • Page 18: Compatibility

    ONLY; use with other HID devices (Human Interface Device) such as touch screens, graphics tablets, barcode readers or similar may be successful – but there is no guarantee for this! The ACX4000- KVM is NOT suitable for use with other USB- devices such as scanners, web- cams, data sticks etc.
  • Page 19: How To Use This Guide

    For information about connection and installation, see page 22. DDC Information Normally it is not necessary to make any adjustments to the ACX4000- KVM/ Media device. However, in some circumstances, it may be necessary to redefine the source of DDC information for the CPU.
  • Page 20: Installation

    This will allow you to identify and solve any cabling problems and experiment with the ACX4000 System more conveniently. 3.1 Package Contents You should receive the following items in your ACX4000 Switch for CATx package: • ACX4000 Switch •...
  • Page 21 1x Serial link/ audio ZIP-type cable (1.8m) with one side DSUB9pin female connector + 2x 3.5mm stereo plugs – other side miniDIN8pin male connector The following parts should be in your ACX4000- KVM/ Media Remote Unit package: • ACX4000- KVM/ Media Remote Unit •...
  • Page 22: Interconnection Cable Requirements

    ACX4000 3.2 Interconnection Cable Requirements To connect the ACX4000-Media Local Unit to your CPU/signal source you will need (Please ensure that the connection is tension-free!): DVI: Connect the supplied DVI- cable 1.8m (DVI-I male to DVI-I male) to your CPU (KVM- Switch, DVI- signal source, etc.).
  • Page 23: System Setup

    CATx- cable or insert the provided crossed cable with the help of the provided CATx- coupler before/after your CATx- wiring. Take the ACX4000 switch from the packing and also the sheet with the product stickers. According to your application, peel the corresponding sticker from the sheet and stick it...
  • Page 24 ACX4000 Set the DIP-switches to the positions which correspond to your desired application. Information for the DIP switch set-up can be found under Operating Mode Selection on page 43. 10. Depending upon your application, it may be necessary to make a connection to a controller over the serial interface.
  • Page 25: Installation Instructions

    Please ensure that the ACX4000- Switch has sufficient ventilation space by ensuring the following distances between the unit and other devices and/or mounting parts: If mounted into 19” racks: the space to the left and to the right side of the ACX4000 must kept free! The ACX4000 Switch, its extenders and power supplies may become warm.
  • Page 26: Device Views

    Unit Push-button, no function Connect to the ACX4000- in this operating mode Media Remote Units ACX4000 Switch – as 1to7 Multiplex-Repeater Configuration ‘Multiplex-Repeater’ – 2 Sources / each up to 3 Displays Connect to 5V power Connect to the ACX4000-...
  • Page 27: Configuration 'Multiplex-Repeater' - 4 Sources On 4 Displays

    KVM/ Media Local Units supply this operating mode Connect to the ACX4000- KVM/ Media Remote Units ACX4000 Switch – as 4x 1to4 Multiplex- Repeater Configuration ‘Cross point-Switch’ 1 Input / 7 Outputs Connect to the ACX4000- Push-button; for the Connect to 5V power...
  • Page 28: Configuration 'Cross Point-Switch' 2 Inputs / 6 Outputs

    Media Local Units supply programmed configurations Connect to the ACX4000- Media Remote Units ACX4000 Switch – as Cross point-Switch 2x6 Configuration ‘Cross point-Switch’ 3 Inputs / 5 Outputs Connect to the ACX4000- Push-button; for the Connect to 5V power sequential selection of pre-...
  • Page 29: Configuration 'Cross Point-Switch' 4 Inputs / 4 Outputs

    Connect to the ACX4000- Media Remote Units ACX4000 Switch – as Cross point-Switch 4x4 Configuration ‘Cross point-Switch’ 5 Inputs / 3 Outputs Pushbutton; for the sequential Connect to the ACX4000- Connect to 5V power selection of pre-programmed...
  • Page 30: Configuration 'Cross Point-Switch' 6 Inputs / 2 Outputs

    Media Local Units supply configurations Connect to the ACX4000- Media Remote Units ACX4000 Switch – as Cross point-Switch 6x2 Configuration ‘Cross point-Switch’ 7 Inputs / 1 Output Push-button; for the Connect to the ACX4000- Connect to 5V power sequential selection of pre-...
  • Page 31: Configuration 'Single Head Kvm-Switch

    Connect to the ACX4000- Connect to the ACX4000- KVM Remote Unit (Console) KVM Local Units (CPU) ACX4000 Switch – as Single head KVM-Switch Configuration ‘Dual head KVM-Switch’ Connect to the ACX4000- Connect to the ACX4000- KVM Local Units (Console) –...
  • Page 32 ACX4000 Operating Mode Serial Interface (DIP switch) (RS232) ACX4000 Switch rear view...
  • Page 33: Acx4000- Media Extender

    To CPU: DVI Connect to local DVI- monitor ACX4000-Media Local Unit Connect to remote DVI- monitor ACX4000-Media Remote Unit Connect to CPU: Connect to CPU: DVI- graphic card Local DVI- monitor serial/ audio ports port ACX4000-Media Local Unit (with Audio)
  • Page 34 Serial Out Audio Out console monitor ACX4000-Media Remote Unit (with Audio) INTERCONNECT – carries video Connect to 5V power and data signals – connect to Local/ supply Remote Unit with CATx- cable ACX4000-Media Local/ Remote Unit – rear view...
  • Page 35: Acx4000- Kvm Extender

    Connect to remote console mouse port monitor ACX4000- KVM Remote Unit INTERCONNECT – carries video and data signals – connect to Local/ Connect to 5V power Remote Unit with CATx- cable supply ACX4000- KVM Local/ Remote Unit – rear view...
  • Page 36 ACX4000 To CPU: DVI Audio In To CPU: Serial Connect to local Connect to CPU: DVI- monitor ACX4000- KVM Local Unit with audio Audio Out Serial Out Remote keyboard/ Remote DVI- monitor port– mouse port Connect to remote console monitor...
  • Page 37 Connect to CPU: Local DVI- monitor Connect to CPU: DVI- graphic card port- Connect to local console monitor ACX4000- KVM Dual head Local Unit remote DVI- monitor port- Connect to remote console 2 monitor remote DVI- Remote keyboard/ monitor port– connect...
  • Page 38 ACX4000- KVM-Dual head Local Unit with audio remote DVI- monitor port- Connect to remote Audio Out Serial Out console 2 monitor remote DVI- monitor port– Connect to remote Remote keyboard/ console 1 monitor mouse port ACX4000- KVM Dual head Remote Unit with audio...
  • Page 39 Connect to Local/ Remote Unit with CATx- cable INTERCONNECT – carries 1 video Connect to 5V power and data signals – Connect to Local/ supply Remote Unit with CATx- cable ACX4000- KVM Dual head, Local/ Remote Unit, with optional audio – rear view...
  • Page 40: Diagnostic

    5. Diagnostic 5.1 ACX4000- Switch for CATx Each ACX4000 SWITCH is fitted with two indicator LEDs: Power and Link Status: The Power LED is next to the Power socket. The Link Status LEDs are at the upper CATx- connectors in the left and right upper corner. The LEDs in the left corners show the status for the lower CATx- connectors, the right LEDs for the upper CATx- connectors.
  • Page 41: Acx4000- Media/ Kvm Extender

    DIAGNOSTIC 5.2 ACX4000- Media/ KVM Extender Each ACX4000- Extender is fitted with four indicator LEDs: Power, Video OK, Data Error, Link Status: The Power LEDs are next to the power socket. The location of the LEDs is shown below: Diagnostic LED...
  • Page 42: Service Setup

    Normally, it is only necessary to make adjustments during installation. In order to make these adjustments, you do not have to open the ACX4000 Switch. All settings can be made from the outside using the Operating Mode Selector (DIP switch).
  • Page 43: Operating Mode Selection

    SERVICE SETUP Operating Mode Selection Operating Mode Selector Switch setting Switch setting Switch setting Down Extraneous Operating Mode Operating Mode Selector Multiplex- Repeater: The signal(s) coming from the Local Unit is (are) equalized (and distributed) and extended over further 140m. An incoming DVI Two incoming DVI 4 incoming DVI...
  • Page 44 KVM- Switch 1/3 Dual head: Up to 3 CPUs with Dual head graphic card (up to 9 with cascaded application) can be operated from one console. Standard operating mode Reset the ACX4000- Switch to default settings (Factory Reset): switch power off set the DIP- switch switch power on, the device is resetting...
  • Page 45: Acx4000- Switch Media/ Kvm Extender

    SERVICE SETUP 6.2 ACX4000- Switch Media/ KVM Extender For standard applications, you shouldn't need to make any adjustments to your ACX4000 Switch Media/KVM Extender. However, in certain circumstances, you may need to open the Local Unit and/or the Remote Unit. To open one of the units, unscrew the Philips-type screws at both sides at the bottom of the device.
  • Page 46: Setup At The Local Unit

    ACX4000 6.3 Setup at the Local Unit After unscrewing and opening the upper shell, please place the device with the CATx- connectors to the right and the electrical connectors to the left. The main PCB then will look like this: JP1, JP2, JP3 Use the diagram to locate jumpers.
  • Page 47: Selection Of Color Depth

    SERVICE SETUP Loading the DDC Information from the Remote Monitor into the internal DDC Table To load the DDC Information from the Remote Monitor into the internal DDC Table, please proceed the following steps: • Power up the CPU, the Local Unit, the Remote (cables to the CPU connected) and the Monitor •...
  • Page 48: Setup At The Remote Unit

    ACX4000 6.4 Setup at the Remote Unit After unscrewing and opening the upper shell, please place the device with the CATx- connectors to the right and the electrical connectors to the left. The main PCB then will look like this: JP1, JP2, JP3 Use the diagram to locate jumpers.
  • Page 49: Operating Modes

    – depending on the configuration – on up to 7 equivalent outputs. The signals of the CPU (signal source) are transmitted to a Local Unit which is attached to the ACX4000 Switch by interconnection cables (CATx). The transmission between the ACX4000 Switch and up to 7 Remote Units is also done by interconnection cables (CATx).
  • Page 50: Sources, Each Up To 3 Displays

    ACX4000 Configuration ‘Multiplex-Repeater’ – 2 Sources, each up to 3 displays Connect to 5V power Outputs to the ACX4000 Input to the ACX4000 supply Switch Remote Units A Switch Local Unit A Pushbutton, no function in this operating mode Outputs to the ACX4000...
  • Page 51: Example Applications

    OPERATING MODES Example Applications: A video/audio source is switched over the ACX4000 Switch to 4 different screens/loudspeakers. Additionally a control monitor can be attached at the Local Unit.
  • Page 52 ACX4000 Three cascaded ACX4000 Switches each with a local second screen and 13 screens for presentations.
  • Page 53: Indicator Leds

    OPERATING MODES Indicator LEDs The following indicator LEDs are used in the ‘Multiplex-Repeater’ operating mode: Diagnostic LED Diagnostic LED Link Status Link Status Upper connector Lower connector Meaning of the diagnostic LEDs: Channel not busy, appropriate Local/ Remote Unit is switched off or interconnection cable disconnected.
  • Page 54 ACX4000 Setup There are no other setups available in ‘Multiplex-Repeater’ operating mode. Operation In operating mode ‘Multiplex-Repeater’ the following operations are possible: By serial interface Serial Interface (RS232) You can find the allocation of the serial interface under “Serial Interface (external switchbox) DCE”...
  • Page 55 ACX4000 Switch. From the ACX4000 Switch, the transmission continues over CATx- cables to up to 7 Remote Units. Alternatively, a further ACX4000 Switch (slave) can be used between the first stage switch and further Remote Units. Therefore complex switching modes can be achieved.
  • Page 56 Media Remote Units The signal of a Local Unit is switched on up to 7 outputs and transmitted over CATx- cables on up to 7 Remote Units. Optionally a further ACX4000 Switch can be inserted for a second switching stage.
  • Page 57 Media Remote Units The signals of 3 Local Units is switched on up to 5 outputs and transferred over CATx- cables to 5 Remote Units. Optionally a further ACX4000 Switch can be inserted for a second switching stage. Configuration ‘Cross point-Switch’...
  • Page 58 The signals of 5 Local Units can be switched on up to 3 outputs (also on several) and be transferred over CATx- cables on up to 3 Remote Units. Optionally a further ACX4000 Switch can be inserted for a second switching stage.
  • Page 59 Connect to the ACX4000- Media Remote Unit The signals of 7 Local Units can be switched to one output and be transferred over CATx- cables to one Remote Unit. Optionally a further ACX4000 Switch can be inserted for a second switching stage.
  • Page 60 ACX4000 Example Application: Three video sources are switched over the ACX4000 Switch on four different screens.
  • Page 61 OPERATING MODES Setup The following configurations are possible in the ‘Cross point-Switch’ operating mode: Operating mode after Reset/Power ON After a reset the respective DEFAULT- Mode is selected: 1x7: Input I1 is switched to Output O1 2x6: I1 to O1 and I2 to O2 3x5: I1 to O1, I2 to O2 and I3 to O3 4x4:...
  • Page 62: Indicator Leds

    ACX4000 Indicator LEDs The following indicator LEDs are used in the ‘Cross point-Switch’ operating mode: Diagnostic LED Diagnostic LED Link Status Link Status Upper connector Lower connector Meaning of the diagnostic LEDs: Channel not busy, appropriate Local/ Remote Unit is switched off or interconnection cable disconnected.
  • Page 63 OPERATING MODES Operation The following operations are possible in the ‘Cross point-Switch’ operating mode: a) By push button: Push-Button With each key press, the next macro stored in the device is called and the programmed switching configuration is loaded. The macro will only be executed if the push button is not operated for longer than 2 seconds.
  • Page 64: Control Commands

    ACX4000 For communication please set up the format of the serial data communication to: 115,2K,8,1,NO (115,2 KBAUD, 8 Data bit, 1 Stop bit, NO parity) Control commands In the ‘Cross point- Switch’ operating mode the following control commands are allowed: •...
  • Page 65 The switching between the CPUs can be carried out at the attached keyboard, push-button at the device or over the serial interface. Cascading of the ACX4000 KVM- Switch in two stages is in all application areas allowed so up to 49 CPUs to be addressed.
  • Page 66 ACX4000 Example Application: Four CPUs are switched over the ACX4000 Switch to one console.
  • Page 67 Master/Slave function The device is Master (default status: it is either the exclusive device in the system, or if ACX4000 KVM Switches are cascaded, it is on the highest level (directly after the console). The device is Slave: if ACX4000 KVM Switches are cascaded, it is on second level (directly after the Local Units).
  • Page 68: Indicator Leds

    ACX4000 Indicator LEDs These are the indicator LEDs in the ‘Single head- KVM- Switch’ operating mode: Diagnostic LED Diagnostic LED Link Status Link Status Upper connector Lower connector Meaning of the diagnostic LEDs: Channel not busy, appropriate Local/ Remote Unit is switched off or the interconnection cable is disconnected.
  • Page 69: B) By Serial Interface

    OPERATING MODES Operation The following operations are possible in the operating mode ‘Single head KVM- Switch’: a) By push-button: Push-button The device switches to the next channel with each key press. The changeover will only be executed if the push-button is not operated for longer than 2 seconds. With each key press, the display will switch to the next channel as indicated by a rapidly blinking LED.
  • Page 70: Control Commands

    ACX4000 Control commands In Single head KVM- Switch operating mode, the following control commands are allowed: • STX, 0x40, 0x80, ETX Acknowledgement of the system info • STX, 0x45, ETX Reset on factory settings • STX, 0x54, ETX Reset the Cross point- Switch •...
  • Page 71: C) By The Attached Keyboard

    OPERATING MODES c) By the attached keyboard By executing a ‘hot-key-sequence', the system is shifted into a command mode. Now CPUs can be selected from the attached keyboard. Access to a switch in the second level (slave) is also possible. To show that the command mode is active, all three status LED on the keyboard flash rapidly.
  • Page 72: Call Of The Command Mode

    ACX4000 Call of the command mode • <CTRL> + <SHIFT> + <I> Enter the command mode(default-setting) • <CTRL> + <SHIFT> + <C>, <x>, <RETURN> Change of the initialization-string for the command mode (with x = number of the initialization-string; delivery status = 1) <CTRL>...
  • Page 73: Instructions Within The Command Mode

    OPERATING MODES Instructions within the command mode Selection of the control level • <M> or <m> The following commands are executed by the ‘Master’ (default after call of the command mode) • <S> or <s> The following commands are executed by the actively connected ‘Slave’ Direct selection of ports •...
  • Page 74: Examples

    ACX4000 • < > (arrow key down) Switch the console (bypassing unoccupied ports) to the previous port. After reaching the first port, the last port will be selected • <BACKSPACE> Switches back to the last viewed channel. Allows you to switch rapidly between two channels.
  • Page 75: Dual Head Kvm- Switch

    The switching between the CPUs can be carried out from the attached keyboard, push-button at the device, or over the serial interface. You can cascade ACX4000 KVM- Switches in two stages for all applications allowing up to 9 dual head CPUs to be addressed.
  • Page 76: Example Application

    ACX4000 Example Application: Three CPUs with dual head graphic cards and local consoles switched over the ACX4000 Switch to one console.
  • Page 77: Setup

    ACX4000 KVM Switches are cascaded, it is on highest level (directly after the console). The device is slave: if ACX4000 KVM Switches are cascaded, it is on second level (directly after the Local Units). Operating mode after Reset/Power ON...
  • Page 78: Indicator Leds

    ACX4000 Indicator LEDs In the ‘Dual head- KVM- Switch’ operating mode, the following indicator LEDs are used: Diagnostic LED Diagnostic LED Link Status Link Status Upper connector Lower connector Meaning of the diagnostic LEDs: Channel not busy or appropriate Local/Remote Unit is switched off or the interconnection cable is disconnected.
  • Page 79: Operation

    OPERATING MODES Operation The following operations are possible in the ‘Dual head KVM- Switch’ operating mode: a) By push-button: Push-Button The device switches to the next channel with each key press. The changeover will only be executed if the push-button is not operated for longer than 2 seconds. With each key press, the display will switch to the next channel indicated by a rapidly blinking LED.
  • Page 80: Control Commands

    ACX4000 Control commands In the Dual head KVM- Switch operating mode, the following control commands are allowed: • STX, 0x40, 0x80, ETX Acknowledgement of the system info • STX, 0x45, ETX Reset on factory settings • STX, 0x54, ETX Reset the KVM- Switch •...
  • Page 81: C) By The Attached Keyboard

    OPERATING MODES c) By the attached keyboard By executing a ‘hot-key-sequence' the system is shifted into a command mode from where CPUs can be selected using the attached keyboard. Access to a switch in a second level (slave) is also possible. To show that the command mode is active, all three status LED on the keyboard flash rapidly.
  • Page 82: Call Of The Command Mode

    ACX4000 Call of the command mode • <CTRL> + <SHIFT> + <I> Enter the command mode(default-setting) • <CTRL> + <SHIFT> + <C>, <x>, <RETURN> Change of the initialization-string for the command mode (with x = number of the initialization-string; delivery status = 1) <CTRL>...
  • Page 83: Instructions Within The Command Mode

    OPERATING MODES Instructions within the command mode Selection of the control level • <M> or <m> The following commands are executed by the ‘master’ (default after call of the command mode) • <S> or <s> The following commands are executed by the actively connected ‘slave’ Direct selection of ports •...
  • Page 84: Examples

    ACX4000 • < > (arrow key down) Switch the console (bypassing unoccupied ports) to the previous port. After reaching the first port, the last port will be selected. • <BACKSPACE> Switch back to the last viewed channel. Use to switch rapidly between two channels.
  • Page 85: Systeminfo

    Use the following command in any operating mode to transfer the system information: • STX, 0x40, 0x80, ETX Acknowledgement of the system info Available Information The following information is transferred: Date : Fri July 27 14:04:00 2007 File : acx4000.hex...
  • Page 86: Restore Factory Defaults

    Use DIP- switch 6 to reset the device. In the “Cross point Switch” operating mode, all macros in memory are reset. Standard operating mode Reset the ACX4000- Switch to default settings (Factory Reset): switch power off set the DIP switch...
  • Page 87: Troubleshooting

    TROUBLESHOOTING 8. Troubleshooting Monitor There isn’t a picture. Check the power supply connection at the local and remote unit. Is the Power (Red LED) at the Local unit illuminated (see page 32)? If not, the internal power-supply may be damaged or there may be an internal error. Check that the Interconnection cable is connected at the Local Unit and the Remote Unit.
  • Page 88: Usb-Keyboard/Usb-Mouse

    ACX4000 USB-Keyboard/USB-Mouse Your USB-keyboard/USB-mouse does not work Although we tried to design the devices as transparent as possible, we can’t ensure that all devices are running. Please ask Technical Support for a list of tested devices. Your mouse is ‘stepping’ on your screen On high resolutions, the amount of data transmitted each second expires the capability of the data link.
  • Page 89: Usb-Hid Device

    TROUBLESHOOTING How to solve the problem: Use a display with a low delay time (NOTE: This is NOT the reaction time indicated by the manufacturer. This reaction time is only the time the display needs, to switch a black pixel to get white or vice versa, but not how long it takes from receiving the data on the connector until they are displayed on the screen.) Please use a lower resolution or use a desktop background which is better suitable for compression: Avoid photos for background or horizontally...
  • Page 90: Appendix A: Example Applications

    ACX4000 Appendix A: Example Applications This section illustrates some specific applications using the ACX4000-Minor: ACX4000 as Multiplex- Repeater with audio option...
  • Page 91 APPENDIX A: EXAMPLE APPLICATIONS Three cascaded ACX4000 as Multiplex- Repeater and a total of 13 screens for presentations...
  • Page 92 ACX4000 ACX4000 as Cross point- Switch (here: 3x Input/ 4x Output)
  • Page 93 APPENDIX A: EXAMPLE APPLICATIONS ACX4000 as Single head KVM- Switch (to 7:1) optional with a local console and/ or serial/ audio option...
  • Page 94 ACX4000 ACX4000 as Dual head KVM- Switch (to 3:1) with a local console...
  • Page 95: Appendix B: Rack Mount Options

    APPENDIX B: RACK MOUNT OPTIONS Appendix B: Rack Mount Options Mounting Instruction Rack Mount Kit 455-4G Using the rack mount kit 455-4G, up to 4 devices of the device size 103x143x29mm (single head devices) can be mounted into a 19“-server rack. The rack mount kit requires 1U rack space.
  • Page 96 ACX4000 The rack mount kit 455-4G allows mounting of up to 4 devices: In the lefthand position, you can mount a rack mountable p.s.u. type 455-PS instead of a regular device. This p.s.u. is capable of powering up to three devices.
  • Page 97 APPENDIX B: RACK MOUNT OPTIONS Mounting Instruction Rack Mount Kit 455-8G Using the rack mount kit 455-8G, up to 4 devices of the device size 103x143x42mm (dual head devices) can be mounted into a 19“- server rack. The rack mount kit requires 1U rack space.
  • Page 98: 19" Rack Mounting Instruction Acx4000 Switch

    The rack mount kit 455-8G allows mounting of up to 4 devices: In the lefthand position you can mount a rack mountable p.s.u. type 455-PS instead of a regular device. This p.s.u. is capable of powering up to three devices. 19“ rack mounting instruction ACX4000 Switch...
  • Page 99: Appendix C: Devices With Serial/Audio Option

    APPENDIX C: DEVICES WITH SERIAL/AUDIO OPTION Appendix C: Devices with serial/audio option Single head KVM devices: The Audio/Serial allows bi-directional stereo audio and a full-duplex serial data link to be sent across the regular interconnection cable in addition to keyboard, mouse and DVI video. Dual head KVM devices and Media devices (no USB): The Audio/Serial allows bi-directional stereo audio and a 3 wire (Tx/Rx - XON/XOFF) serial data link to be sent across the regular interconnection cable in addition to keyboard, mouse...
  • Page 100: Audio Interface - Set Up And Operation

    ACX4000 Audio Interface - Set Up and Operation The audio interface is line-level and is designed to take the output from a sound card (or other line-level) source and be connected to a set of powered speakers at the other end of the link.
  • Page 101: Appendix D: Protocol For Command Mode

    APPENDIX D: PROTOCOL FOR COMMAND MODE Appendix D: Protocol for command mode For the control of the ACX4000 Switch device following parameters are used: For communication please set up the format of the serial data communication to: 115,2K,8,1,NO (115,2 KBAUD, 8 Data bit, 1 Stop bit, NO parity) Structure of telegram <STX>, <command byte (CMD)>, [data bytes (D0..DN)], <ETX>...
  • Page 102: Sequence Of Data Communication

    ACX4000 Sequence of data communication ACX4000 Switch Control-CPU Sending a command Acquiring command Processing the command, Blocking further commands a) Errors occurred <NAK> b) No errors <ACK> c) Optional : reply-telegram with data a) repeat telegram b) next command c) receive and process the replay-...
  • Page 103: Switching Functions

    APPENDIX D: PROTOCOL FOR COMMAND MODE Switching functions Glossary: INPUT = Input = to a Local Unit =CPU OUTPUT = Output = to a Remote Unit (= Workstation = KVM = Console) The INPUT- numbers are valid (depends on operating mode) in the range of 1..7 The OUTPUT- numbers are valid (depends on operating mode) in the range of 1..7 The INPUT- and OUTPUT- numbers are to encrypt in 7bit-data Telegrams, switching functions...
  • Page 104: Appendix E: Calling Technical Support

    ACX4000 Appendix E: Calling Technical Support If you determine that your ACX4000 Switch is malfunctioning, do not attempt to alter or repair it. It contains no user-serviceable parts. Please contact the technical support at Black Box!. Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including: •...
  • Page 105 APPENDIX E: CALLING TECHNICAL SUPPORT Black Box Technical Support Country Web Site/E-Mail Phone www.blackbox.com 724-746-5500 724-746-0746 info@blackbox.com Austria www.black-box.at +43 1 256 98 56 +43 1 256 98 56 support@black-box.at Belgium www.blackbox.be +32 2 725 85 50 +32 2 725 92 12 support.english@blackbox.be...
  • Page 106: Appendix F: List Of Supported Usb Devices

    Appendix F: List of supported USB devices Although the USB connection’s implementation allows all keyboards and mice, we can not guarantee that all available keyboards/mice are compatible with the ACX4000. The implementation is constructed for “HID” devices. HID is a device class enabling inputs to a CPU.
  • Page 107: Appendix G: Specifications

    APPENDIX G: SPECIFICATIONS Appendix G: Specifications ACX4000-Media/KVM Local/ Remote Unit Power Supply 90-240VAC-0.5A-47-63Hz/5VDC-2000 mA Voltage Local Unit: max. 5V/750mA Power required Remote Unit: max. 5V/750mA Interface (depending on type of device) DVI up to 1920x1200@60Hz Video source/Monitor USB (depending on model)
  • Page 108: Serial Interface

    KVM Single head Weight Local/ Remote: 0,6kg (1.3lb) each 210x140x165mm (8.3”x5.5”x6.5”) Shipping box Weight: 1,6 kg (3.5lb) ACX4000- KVM Dual head or 103 x 143 x 42mm (4”x5.6”x1.7”) (2 devices) ACX4000- Media w/ Audio/serial Weight Local/ Remote: 0,6kg (1.3lb) each 460x250x120mm (18.1”x9,8”x4,7”) Shipping box Weight: 1,6 kg (3.5lb)
  • Page 109: Environmental

    APPENDIX G: SPECIFICATIONS Environmental 41 to 113°F (5 to 45 °C) Operating Temperature -13 to 140°F (-25 to 60 °C) Storage Temperature max. 80% non-condensing Relative Humidity...
  • Page 110: Bacx4000- Switch Unit

    ACX4000 ACX4000- Switch Unit Power Supply 90-240VAC-0.5A-47-63Hz/5VDC-2000 mA Voltage 2000mA Power required Interface RJ45 (INTERCONNECT) 1000 Mbit High-speed transmission. Wiring acc. EIA/TIA 568B Gigabit Ethernet RJ45 – Serial (remote 115,2 KBAUD, 8 data bit, 1 stop bit, NO parity switching):...
  • Page 111: Size And Shipping Weight

    APPENDIX G: SPECIFICATIONS Size and Shipping Weight 103 x 143 x 42mm (4”x5.6”x1.7”) ACX4000 Switch Weight: 0,6kg (1.3lb) 460x250x120mm (18.1”x9,8”x4,7”) Shipping box Weight: 1,6 kg (3.5lb) Environmental 41 to 113°F (5 to 45 °C) Operating Temperature -13 to 140°F (-25 to 60 °C) Storage Temperature max.
  • Page 112: Appendix H: Connectors

    ACX4000 Appendix H: Connectors ACX4000-Media Local/ Remote Unit DVI-I connector 8 C1 C2 C3 C4 Signal Signal Signal T.M.D.S data 2- T.M.D.S data 1- T.M.D.S data 0- T.M.D.S data 2+ T.M.D.S data 1+ T.M.D.S data 0+ T.M.D.S data 2 GND T.M.D.S data 1 GND...
  • Page 113 APPENDIX H: CONNECTORS Keyboard/ Mouse connector, USB type B (Signal Output Local Unit) Signal VCC (+5V) Data - White Data + Green Black Keyboard/ Mouse connector, USB type A (Signal Output Remote Unit) Signal VCC (+5V) Data - White Data + Green Black...
  • Page 114: Serial Interface (Single Head Kvm Devices Only)

    ACX4000 Serial Interface (Single head KVM devices only) (audio-/ serial option) Connector (Remote Unit) Connector (Local Unit) Signal Signal n.c. n.c.
  • Page 115 APPENDIX H: CONNECTORS Audio/serial connector Audio/RS232 (Dual head and Media Local Unit only) AUDIO GND RS232 GND AUDIO OUT RIGHT CHANEL AUDIO OUT LEFT CHANEL RS232 RxD AUDIO IN RIGHT CHANEL AUDIO IN LEFT CHANEL RS232 TxD Power Supply Signal Inner Outer...
  • Page 116: Bacx4000- Switch Unit

    ACX4000 ACX4000- Switch Unit Serial Interface (switch socket) DCE +5V (Out) TxD (Out) n.c. RxD (In) DSR (In) n.c. n.c.
  • Page 117: C All Acx4000- Devices

    APPENDIX H: CONNECTORS All ACX4000- Devices Power Supply Signal Inner Outer CATx- Interfaces Wiring acc. EIA/TIA 568A (10BaseT)
  • Page 118: Appendix I: Connection Cable

    ACX4000 Appendix I: Connection Cable Serial cable to connect the external switchbox to CPU Signal Signal n.c. n.c. n.c. n.c. n.c.
  • Page 119 NOTES...

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