Black Box SERVSWITCH ACU1006DRA User Manual
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Black Box SERVSWITCH ACU1006DRA User Manual

Black Box SERVSWITCH ACU1006DRA User Manual

Cat kvm extender local hubs
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5
CAT KVM Extender
Local Hubs
November 2009
ACU1006RA
ACU1006DRA
ACU1012RA
ACU1006SRA
ACU1006DSRA
ACU1006VRA
ACU1006DVRA

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Summary of Contents for Black Box SERVSWITCH ACU1006DRA

  • Page 1 CAT KVM Extender Local Hubs November 2009 ACU1006RA ACU1006DRA ACU1012RA ACU1006SRA ACU1006DSRA ACU1006VRA ACU1006DVRA...
  • Page 3 Welcome to the ServSwitch™ Family! Thank you for purchasing a BLACK BOX® ServSwitch™ Brand CAT5 KVM Micro Extender model! We appreciate your business, and we think you’ll appreciate the many ways that your enhanced keyboard/video/mouse system will save you money, time, and effort.

  • Page 4: Copyrights And Trademarks

    Copyrights and Trademarks ©2002/9. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer. Information in this document is subject to change without notice and the manufacturer shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.

  • Page 5: Federal Communications Commission

    FCC/CDC STATEMENTS FEDERAL COMMUNICATIONS COMMISSION AND CANADIAN DEPARTMENT OF COMMUNICATIONS RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment.
  • Page 6 DECLARATION OF CONFORMITY EUROPEAN UNION COMPLIANCE STATEMENT This is a class A product. In a domestic environment, this product may cause radio interference, in which case the user might be required to take adequate remedial measures. This product complies with the following harmonized standards for Information Technology Equipment: EN55022:2006 (Class A), EN55024:1998 + A1:2001 + A2:2003.

  • Page 7: Instrucciones De Seguridad

    NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
  • Page 8 14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante. 15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia. 16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.

  • Page 9: Power Input

    SAFETY PRECAUTIONS AND INSTALLATION GUIDELINES Safety Precautions and Installation Guidelines To ensure reliable and safe long-term operation please note the following installation guidelines: • Do not use to link between buildings. • Only use in dry, indoor environments. • If the building has 3-phase AC power, try to ensure that equipment connected to the Local and Remote Units is on the same phase.

  • Page 10: Table Of Contents

    4.1  Video 4.2  Audio 4.3  Serial 4.4  Keyboard & Mouse 4.5  General Questions Appendix A: Example Applications Appendix B: Audio/Serial Ports Appendix C: Calling Black Box Appendix D: Specifications Contents CONTENTS   10  10  12  13  14  16    17 ...
  • Page 11 CONTENTS...

  • Page 12: Overview

    A basic KVM extension system comprises a Local Unit (transmitter) and a Remote Unit (receiver). The Local Unit connects directly to the computer (or a KVM switch system) using the supplied cable(s). The user console (keyboard, mouse and monitor) attaches to the Remote Unit.
  • Page 13 LOCAL Hub Remote Unit Serial and Audio Transmission Using extenders and hubs from the Serial or Audio/Serial families. Figure 1 ServSwitch™ Brand CAT5 KVM Extender Local Hub system KVM extension over CATx cables up to 300m. OVERVIEW Local Access Dual Access Hubs only.

  • Page 14: Features

    Features All members of the ServSwitch™ Brand CAT5 KVM Extender Local Hub product family offer the following features: • Support for high video resolution over extended distances. • Fully buffered signals to ensure consistent remote operation of your PC. • Intelligent PS/2 keyboard and mouse emulation ensures PCs do not lock-up and allows peripherals to be hot-plugged.

  • Page 15: Product Range

    Product Range There are seven products in the ServSwitch™ Brand CAT5 KVM Extender Local Hub range: KVM Extension Only ACU1006RA 6 x Single Video Channel, PS/2 KB & Mouse (Single Access) ACU1006DRA 6 x Single Video Channel, PS/2 KB & Mouse (Dual Access) ACU1012RA 12 x Single Video Channel, PS/2 KB &...

  • Page 16: Compatibility

    Compatibility Interface Compatibility • PS/2 Keyboard: Compatible with all standard keyboards. Certain keyboards with enhanced features may also be supported with custom firmware. • PS/2 Mouse: Compatible with all standard 2-button, 3-button and wheel mice. To connect to a PC that does not have a PS/2 mouse port, an active serial converter is required - Model: AC244A.
  • Page 17 Extender Compatibility You can use ServSwitch™ Brand products belonging to the same family in any combination. However, it is not possible to mix Standard, Serial and Audio products within a system. Local Hub Family Standard ACU1006RA ACU1006DRA ACU1012RA Audio ACU1006VRA ACU1006DVRA Serial ACU1006SRA...

  • Page 18: How To Use This Guide

    How to Use This Guide This guide describes the installation and configuration of the ServSwitch™ Brand CAT5 KVM Extender Local Hub range. Although the connection and operation of these systems is relatively straightforward, you should consider the following before getting started: Connection &...

  • Page 19: Installation

    KVM Extender Local Hub system more conveniently. Package Contents You should receive the following items in your extender package. If anything is missing, please refer to Appendix C: Calling Black Box, page 43. • KVM Extender Local Hub unit. •...

  • Page 20: Interconnection Cable Requirements

    Interconnection Cable Requirements To connect the Local and Remote Units you will need CATx (any category 5, 5e, 6 or higher) cable terminated with RJ45 plugs. Please note that shielded cable is advised to maintain regulatory EMC compliance. Interconnect cables must be solid-core type. Stranded patch cable will give poor results over longer distances.

  • Page 21: Local Hub Installation

    Using the combination CPU KVM cable(s), connect the keyboard, monitor(s) and mouse connectors on each computer (or KVM switch) to the corresponding connectors on a port of the Local Hub as shown in Figure 2 (Standard Hubs), Figure 3 (Serial only Hubs) or Figure 4 (Audio/Serial Hubs).
  • Page 22 Connect to computer’s video output, PS/2 keyboard and mouse ports using the CPU KVM cable. ACU1006RA Connect to computer’s video output, PS/2 keyboard and mouse ports using the CPU KVM cable. Connectors correspond to ports on front of hub. ACU1012RA Connect to Local PS/2 mouse.
  • Page 23 ACU1006SRA Connect to computer’s video output, PS/2 keyboard and mouse ports using the CPU KVM cable. Connect to Local PS/2 mouse. ACU1006DSRA Connect to computer’s video output, PS/2 keyboard and mouse ports using the CPU KVM cable. Figure 3 Serial Hub Port - rear view Connect to computer’s serial port.
  • Page 24 Connect to computer’s audio in/ microphone input (pink/blue). ACU1006VRA Connect to computer’s video output, PS/2 keyboard and mouse ports using the CPU KVM cable. Connect to Local PS/2 mouse. ACU1006DVR Connect to computer’s audio in/ microphone input (pink/blue). Figure 4 Audio/Serial Hub Port - rear view Connect to computer’s audio...

  • Page 25: Power Requirements

    Interconnect – carries video and data signals. Connect to Interconnect port on Remote Unit using CATx cable. Figure 5 Hub Port - front view Power Requirements In most cases, there is no need to connect the 5V PSU supply as each port independently takes its own power from the PS/2 keyboard connection to the host computer.

  • Page 26: Operation

    Operation Overview The operation and configuration of dual access Standard, Serial and Serial/Audio enabled systems is slightly different. Please read the appropriate section for your system. Dual Access, with consoles at both the Remote Unit and Local Hub port, operates on a first- come, first-served basis.

  • Page 27: Operation Of Dual Access Standard & Serial Local Hubs

    Operation of Dual Access Standard & Serial Local Hubs ACU1006DRA and ACU1006DSRA only Scroll Lock Function Standard and Serial Remote Units redefine the function of the Scroll Lock key for use within the Extender system. You may need normal Scroll Lock activity for a specific application. In this case, you can restore the Scroll Lock key to its usual function.
  • Page 28 ACUSREM Remote Units, you can disable this feature by setting switch 1 on the SW1 DIP switch block on the Remote Unit’s main circuit board to ON. In this case, the remote monitor will continue to show PC activity during a Private mode session.

  • Page 29: Operation Of Dual Access Audio/Serial Local Hubs

    Operation of Dual Access Audio/Serial Local Hubs ACU1006DVRA only The ‘Hot’ Key With these systems, keyboard ‘hot’ keys are used to carry out various functions. To enter these commands: Press and release the initial ‘hot’ key. By default, the initial ‘hot’ key is <Right Control> Press and release the command key.
  • Page 30 Local Console Commands After pressing the initial ‘hot’ key on the local keyboard, you can issue a number of commands by pressing additional keys. These commands allow you to start a private mode session on the local console or to reset the keyboard and mouse. These commands only apply to ACU1006DVRA Local Hubs having firmware versions ‘S50’...

  • Page 31: Troubleshooting

    Troubleshooting Video The image is not sharp, or is badly smeared. Check the Interconnect cable between the Remote Unit and Local Hub. Is it of the recommended type (see page 16)? Is it intact along its entire length and securely connected at both ends? Is it wired correctly? Ensure that all video connections throughout the system are attached securely.

  • Page 32: Audio

    The PC won’t boot into the correct graphics mode The extender includes DDC emulation for all standard resolutions and there should not normally be any issues. However, you must be using DDC capable CPU cables on each hub port. For non-standard resolutions, you will need to explicitly set the resolution in your operating system configuration ignoring the DDC data read from the Local Unit.

  • Page 33: Keyboard & Mouse

    Issue the Mouse Recovery command up to three times. Ensure that you have the latest driver for your mouse. If you are using the Hub port with a KVM switch, command the switch to reset the mouse. Quit and restart the application.

  • Page 34: General Questions

    KVM matrix-switch system. Sometimes you may need to reset the keyboard and mouse (by entering the appropriate command) after a swap or switch. Please call Technical Support before deploying such a system. Can the extender be connected into our network? Absolutely not.

  • Page 35: Appendix A: Example Applications

    KVM for up to six PCs (Figure 6) • Six remote serial touch screens with local access through a KVM switch (Figure 7). • Information distribution system sharing a single PC at up to six remote locations (Figure •...
  • Page 36 Figure 6 Serial and audio extension for up to six CPUs APPENDIX A: EXAMPLE APPLICATIONS ACU1006VRA Extender Hub Takes primary video, keyboard, mouse, audio and serial signals from each CPU (only two shown). ACUVREM Remote Units connect to KVM console, audio and serial devices.
  • Page 37 Touch screen network with local access to CPUs through KVM switch APPENDIX A: EXAMPLE APPLICATIONS KVM Switch Local access ports connect to single KVM console through switch. ACU1006DSRA Extender Hub Takes KVM and serial signals from each CPU (only two shown). ACUSREM Remote Units connect to touch screens.
  • Page 38 ACUMREM Remote Units connect to KVM consoles. Figure 8 Information distribution system sharing a single PC APPENDIX A: EXAMPLE APPLICATIONS ACU1006DRA Extender Hub CPU connects to Port 1. Local access ports are daisy-chained to allow operation from any console and/or video to be distributed to multiple locations. 5V PSU...
  • Page 39 Figure 9 Dual-monitor consoles with serial and audio extension APPENDIX A: EXAMPLE APPLICATIONS ACU1006VRA Extender Hub Takes primary video, keyboard, mouse, audio and serial signals from each CPU (only two shown). ACU1006RA Extender Hub Takes secondary video from each CPU. 5V PSU required. ACURA002A Remote Units connect to KVM console and...

  • Page 40: Appendix B: Audio/Serial Ports

    Appendix B: Audio/Serial Ports Operation and Multi-Port Configuration This appendix describes audio & serial interface operation for: • ACU1006SRA and ACU1006DSRA • ACU1006VRA and ACU1006DVRA Please note that on dual access Local Hubs, the serial link remains active during a Private Mode session but audio transmissions are stopped.
  • Page 41 Place the jumper across the posts as shown in Figure 11. Set the hardware flow control jumpers to RTS/CTS Flow Control Across CATx Link as shown in Figure 12. This mode will support most, but not all, serial mouse and trackball devices.

  • Page 42: Hardware Flow Control

    Hardware Flow Control The serial daughterboards in both Local Hub and Remote Units have a series of jumpers that allow the selection of alternative hardware flow control schemes across the CATx link (see Figure 10). Most applications will not require hardware flow control across the link, and therefore the flow control jumpers are set to loopback by default and should not need adjustment.

  • Page 43: Serial Port Configuration

    APPENDIX B: AUDIO/SERIAL PORTS Audio/Serial Interface Setup and Operation ACU1006VRA and ACU1006DVRA only Serial Port Configuration No setting up or user adjustments are required. In the Audio/Serial extender family, the serial port is wired as DTE - the same as that on a PC.
  • Page 44 Audio Port Configuration The audio interface is line-level and is designed to take the output from a sound card (or other line-level) source and be connected to a set of powered speakers at the other end of the link. Stereo audio may be transmitted either way across the link (simultaneously). No setup is required unless a microphone is connected to the Remote Unit.

  • Page 45: Appendix C: Calling Black Box

    • If you are shipping it for repair, please include everything you received with it. Before you ship the Extender Local Hub back to Black Box for repair or return, contact us to get a Return Authorization (RA) number. APPENDIX C: CALLING BLACK BOX...

  • Page 46: Appendix D: Specifications

    Appendix D: Specifications Video Maximum Resolution Video Compatibility Video I/O Video Coupling Sync I/O Video Input Connectors Video Output Connectors Keyboard and Mouse KB Compatibility Mouse Compatibility KB/Mouse Connectors (CPU) KB/Mouse Connectors (Device) APPENDIX D: SPECIFICATIONS See manual supplied with Remote Unit(s) VGA to UXGA, RGB 0.7V P-P H/V or composite...
  • Page 47 Serial Interface Max Baud Rate Supported ACU1006SRA and ACU1006DSRA Serial Data Format: Flow Control: ACU1006VRA and ACU1006DVRA Serial Data Format: Signals Transferred: Serial Connector Audio Interface Description Transmission method Signal levels Input Impedance Audio Connectors Microphone Support APPENDIX D: SPECIFICATIONS ACU1006SRA and ACU1006DSRA: 1200, 9600 or 19200 Baud (user-selectable) ACU1006VRA and ACU1006DVRA:...
  • Page 48 Power Requirements Local Hub Size and Shipping Weight ACU1006RA ACU1006DRA ACU1006SRA ACU1006VRA ACU1012RA ACU1006DSRA ACU1006DVRA Environmental Operating Temperature Storage Temperature Relative Humidity Chassis Construction APPENDIX D: SPECIFICATIONS 5V at up to 200mA (per port). Each port powered individually by connected PC. 5V, 20W PSU supplied for video/serial only applications.
  • Page 49 NOTES...
  • Page 50 NOTES...
  • Page 52 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) For FREE Technical Support 24 hours a day, 7 days a week, call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018 World-Wide Web: www.blackbox.com • Email: info@blackbox.com...

This manual is also suitable for:

Servswitch acu1006dsraServswitch acu1006dvraServswitch acu1006raServswitch acu1006sraServswitch acu1006vraServswitch acu1012ra

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